Best Western Plus Hobby Airport Inn & Suites

Super helpful

Good value for a nice comfortable room. Close to Hobby airport. Free shuttle to airport. Breakfast o.k. Overall good value.

Close to the airport, fenced parking, clean and safe. Breakfast is adequate. Good amenities. Daily room service. Helpful staff. Only wish the toilet is higher. It is too low for sitting down 🥵

Staff were very friendly and helpful. Especially Cyndy when checking in. Only downside is the pool wasn’t cleaned so even though it was open it could/should not be used. Location is Very convenient for traveling

Shuttle service was very helpful. The hotel is not in walkable area for any restaurants. The staff was professional.

We had a very nice stay, we were on our way to a family cruise, we had all day in Houston. The staff was super nice, very accommodating and helpful. They even suggested places to visit in Houston. We had a great time. Breakfast was good, hotel very clean.

It was clean bed was just ok. It,s not close to any place to eat in walking distance but it worked for what we needed

We’ll be back!

I truly enjoyed my stay and would definitely return! The room was clean, comfortable, and pleasantly fragrant for the most part. One small recommendation would be to thoroughly clean the A/C unit and replace the air filter to improve the overall air quality and freshness of the room. The staff was absolutely AMAZING! Everyone was knowledgeable, welcoming, extremely helpful, and accommodating. A special shoutout to Cindy for smooth check in and Andrea for smooth checkout, who went above and beyond to make the experience even better. Their exceptional customer service truly stood out! Breakfast was another pleasant surprise! I especially appreciated having a variety of hot breakfast options, including eggs, potatoes, sausage, oatmeal, and delicious Texas-shaped waffles—a fun and memorable touch! There was also a nice assortment of juices, teas, coffee, and plenty of other options to start the day off right. A special acknowledgment to the wonderful breakfast attendant! She was incredibly kind, attentive, and hardworking. She consistently kept the breakfast items replenished, ensuring guests had fresh food and plenty of options throughout breakfast service. Her pleasant attitude and dedication did not go unnoticed and made the morning experience even more enjoyable! The airport shuttle service was fantastic! The drivers were kind, courteous, helpful, informative, and, most importantly, prompt. They made getting to and from

Air conditioner was so loud , had to shut it off in order to sleep, couple next to us was so so loud .

We had a great stay.Staff very helpful

I booked a ADA room with a bathtub. Those accommodations were not met. It was stated on the booking for a bathtub. Nightly front desk clerk was rude. I walked in and I was told to hold on while she finished eating her food that was in her mouth. Excuse me what?!?! Customer service is terrible at night.

Well maintained and clean

I booked reservations at Best Western and the bed was very uncomfortable and too soft. Pillows had no support. I did request additional pillows but they were soft which lead to horrible night of sleep. Breakfast and parking was ok however I will not book any future reservations with this

We stayed five nights. I found the staff friendly. They were helpful when we asked for things like cups for the room. Or needing some scissors to cut tags off. I found the property well maintained. Our rooms were clean. Housekeeping changed our sheets and towels everyday. I was delighted to find the coffee machine in the lobby available to use all day. We liked the TV channel selection. The on-demand content was quite the delightful surprise. Great for kids too.

Perfect

Staff was very friendly and the Texas waffle for breakfast every morning was a really nice touch.

Everything was good. Except for the time of taking out your stuff and putting back in car it was a task. There was no space for the car to park near the lobby. The hotel should make arrangements for that. At the lobby they had kept strict sign to clear driveway and there were always two airport shuttle which made very difficult for car park to remove stuff. While we were doing so, another car owner howled at us as we were in the middle. He was too rude and shouting.

1. The women who checked in was very informative and professional. We were not able to do an early check in near 11 am. But offered to watch our luggage or for us to help ourselves to coff and the lobby area. 2. We did not have breakfast as we were barely made our flight. However it smelled good. 3. Free airport shuttle leaving every 30 minutes. 15-20 minute walk to a delicious restaurant Tequila 24. There is a gas station - 5 minutes walk 1. There was a strong gas smell coming into the pool area. The odor would come and go in what seemed scheduled waves. We cut our pool time as we began to get lightheaded. I did notify a staff member. 2. The shuttle driver arrived right at the half hour. The sing says to arrive 10 minutes before departure. I thought our luggage would be packed and we'd drive off right at the half hour. Plus we were not aware it makes stops at other hotels. 3. Coca-Cola from the lobby fridge was flat. :/

Everything was excellent.Clean room and property.Staff was excellent.Breakfast was good!(BUT)I'm a meat eater(So could have had some bacon and pan sausage also)LOL!And not just Diced Ham.But everything else was GREAT!!!Woulld definately ccome and stay again!

Great room, staff and very clean!! No coffee maker in room

Great stay, no problems. Would stay here again

It was a great hotel that is close to the airport.

The front desk clerk was professional. The shuttle service was timely. All went well ?

I only stayed there for one night and barely in the room but, from my little experience, it was good.

Location, economy, and it’s quiet No coffee in the room and walking down to get coffee

The staff was super friendly and kind.

Yall kept my deposit

Everything was great thank you

Everything was nice

I was not there for breakfast

My friend and I stayed 3 nights at the property and we were very pleased with the facility, the staff were great. The room was very spacious and the bathroom was updated and cleaned. A closet, iron board and iron would complete the room especially for longer stay and I like hanging up my clothes. But Made do with the draws provided. Breakfast was fresh and 24 hours coffee,tea and the airport shuttle Services is a huge plus. Shout out to Christina and Sandy at the front desk, Martin our shuttle driver and tour guide, he's a wealth of information and was so helpful at the airport with our too many luggages. He went above and beyond and we truly appreciate that. Miss Ava Marie kept the food area impeccable and was always pleasant,polite and ready to help. Just a few minutes from the hobby Airport. Overall this was a wonderful stay and will definitely book again whenever visiting the Houston area. Thank you All for making our stay and safe and pleasant stay. God bless you All. No closet, iron and board in the rooms

Great place to stay. Easy to and from airport.

Great place and area. Shuttle to airport was very helpful

Hotel is okay nothing fancy. It’s a place to sleep. Pillows were very flat and the bed was pretty hard. The room had an odd smell to it also. Personally won’t stay here again

Location, next to airport, you can park your vehicle free for 7 days and the shuttle to the airport and the shuttle to pick up from the airport is awesome didn’t have to wait long at all. Staff is very friendly.

Awesome staff and very clean room and property! the breakfast was great too

Breakfast selection.

Very clan and nice staff. I stayed over night because we had a cruise the next day. The hotel offers shuttle service also to pick up from airport.

Nice comfortable room , quiet and safe area.

The room was very clean and the bathroom was an updated version--better than I expected. The breakfast was good but only a small amount was put out in the early morning, only the coffee was a disappointment. I had a very good experience over

Room was nice and clean and quiet just make sure you have a cash on hand for the deposit which you do get back in the morning as long as everything‘s nice and clean in there, check out

The best rooms clean and modern

We booked this hotel because they would allow my car to be parked on property while I was away on a trip. The free shuttle to the airport was very convenient. The only thing keeping me from a 5 star review was a weird large spot on the mirror that looked like blood. It was very obvious and someone had to have seen it, and it was a bit startling to look at it whenever we were in there.

Nice and clean Nothing

Very clean Every one was so nice

The staff Andrea was awesome. Room was clean

Great location. Tasty hot breakfast. Spacious room many drawers firm mattress Nice to have ironing board

This was a great experience, the hotel was cozy and quiet. The beds were comfortable. Over all would recommend!

The people The morning when we was leaving I had the sign DND on our door and housekeeping come right on in while we was still sleeping

the supervisor accused us of stealing a hair dryer that was never noticed nor used during our one day stay and charged me 40$ for something their staff didn’t notice during a turnaround before our stay.

A wonderful surprise! The rooms were spotless and comfortable, the customer service was fantastic, and you can't beat the free breakfast, free parking, and 24/7 coffee. I will definitely be staying here from now on.

They still have yet gotten back to me about my problems A whole lot about it I’ve got a bunch of proof

Location and shuttle service to airport Room /bed was very clean and comfortable

The Best Western Hobby is a good option near the airport . The rooms are in good shape and there are amenities comparable to other hotels in the area. The parking lot is secure. The shuttle from the airport was reasonably prompt considering the time of night. It's walking distance to a couple car rental places so you can get in late and connect with a car the next morning.

It was close to Hobby airport where we picked up a shuttle to our cruise Nothing really

Property is very well maintained, clean interiors, complimentary breakfast, very nice hotel staff in all department’s!!! I do recommend & will return for future stays!!!

Clean and good BF.

No

Excellent location if you are traveling to or from Hobby Airport

Comfortable room, great location and good value Nothing

They offered "shuttle" and then you call and they hang up tha call on you Also expedia didnt help at all Was charged for a room i could not go and neither the hotel nor expedia did anything Litterally robbed

The room was clean, parking gated, staff friendly, breakfast sadly with no butter just some margarine, apart from it okish. Check out at 12, very nice. Close to the airport and gas stations. Good overall and worth staying at this price point.

Muy buen servicing, personal muy amable y atento

friendly staff

Really clean

Great hotel stay. The staff is very helpful.

Great

Great location! One block from the beach. Close to restaurants and shopping. Surf board rental everywhere. Beautiful view on the 10th floor.

Love it

It was clean and nice-- especially for the price. Just a little dated.

All in all. Good stay. I put a lot of thought in where I stay by the breakfast they serve. This was ho-hum. I stayed 4 days and eat breakfast 2 time. Dennys was down the road. LOVE THE COFFEE OPEN ALL THE TIME.

If I'm at Hobby airport and stay overnight I use this Best Western. Friendly staff, great breakfast, good price.

roaches on my bed found in morning before i leave and aslo on carpet

An excellent choice if you're planning to fly out of Hobby Airport. AIt's a very clean and well maintained hotel.

👍

Helpful staff and a very clean and safe property.

Room was clean. Breakfast was good

Todo estubo exelente. En especial los empleados, muy amables.

na

1

I was still kind of hot in the evening with the temp at 65

☺️

The ladies that checked me in were both very friendly and Cyndy was extremely helpful. The breakfast was good and the lady running the kitchen was also helpful and nice. The young man running the shuttle assisted us my father and I required extra assistance.

Cleans and safe good location close to airport

Rooms were clean, staff was helpful. No complaints.

The hotel is amazing it had really good breakfast, throughout the day and night it was quiet ,and the beds are very clean and comfortable.

The staff at the front desk, were awesome the lady’s and the gentleman were very friendly, helpful, polite. I will be staying at this location again in the near future.

Friendly staff & very clean.

The staff was very helpful with suggestions about a visit and tour of the NASA Historic Mission Control located in Houston, Texas.

Breakfast is fresh and the attendant was friendly.

Have stayed here several times due to its proximity to Hobby airport. Sometimes the staff is Ken’s and helpful. Had one bad experience with a very surly clerk. Free parking for a week with a one night stay which must be on the front end. Free shuttle to the airport.

The best experience ever. I feel amazing with the greatest services by Ana and Christina! They give to us one of the best experiences.

The noise level was low :)

H

Friendly free shuttle driver from the airport, was greeted upon arrival by kind front desk staff, clean and gated parking lot, large room with two double beds, larger bathroom with tub/shower, free breakfast in the morning. The property was a little dated but clean and had everything we needed. A gym and pool was on property that we did not visit. Traveled with family of four and had everything we needed with a 12noon checkout! Kids loved the Texas shaped waffles from the waffle maker in the breakfast area!

NA

Clean motel

I had an amazing time staying here at the Best western. The staff were very friendly and helpful. I recommend!

We had a wonderful stay! The room was spotless, the staff was friendly and welcoming, and everything was comfortable and well-maintained. Breakfast was great, parking was convenient, and the location was perfect—just minutes from the airport, making travel incredibly easy. We would definitely stay here again and highly recommend it to anyone visiting the area!

This was a great stay for our party of 4 near the airport. Spent under $100 from a Sunday to a Monday, which included breakfast and a shuttle to the airport.

Room clean, staff very polite.

The person that ran the Breakfast was great and helped and understood English and spoke well also in Spanish. And was so nice at the same time.

Stayed 1 night to be close t

Ok

Dead roach in my room. Horrible breakfast selection

When i first arrived, the parking lot seemed small but it was nighttime, so I may have missed the big picture. As I approached the double glass doors and they slid open, there was a giant flying cockroach that greeted me before I even stepped in the door. I just chocked it up to being outside in the humid south and ignored it. But once I checked into the room itself, I also found a dead cockroach behind the door in my room and we all know where there's one there's a thousand more. The couch was covered in cheap plastic, the cabinet in the liv room was scarred and beat up looking. There was a long black hair stuck to the shower wall. I had to stay there because it was 2:30 AM when I checked in and there were no other hotels to go to. I was supposed to stay 3 days, but i immediately checked out later that morning. I did stop at the breakfast station which was lackluster at best. I do not recommend you stay here.

The last few stays here have not been great mainly due to the staff not keeping guest in line when it comes to noise.

Great overall. Would definitely stay again and/or recommend

Clean room, front desk lady very friendly, fast shuttle to airport.

Staff was great

, do recommend it

The staff was amazing especially the shuttle drivers.

Free breakfast and coffee.

The location was excellent everything was nice and clean.

Clean rooms. Friendly and helpful staff. Breakfast options are great. Parking very secure. We had an excellent stay.

Smells like dirty.

The property was clean. The parking lot felt safe, lots of lighting in the parking lot and plenty of parking spaces. The breakfast room was really busy. Gravy served with the really old and hard biscuits was absolutely terrible. And I am a biscuit and gravy kind of girl and they were the worst I ever had. The waffle maker area was clean and stocked. The vent in my bathroom screamed like a monster every time I try to turn it on so it definitely did not work. The room was overpowered with a cleaning product smell when we walked in. Also, the elevator was a little sketchy with buttons that did not light up and they were pushed in and about to break.

Staff are friendly

Secure parking and customer service were great!