Americas Best Value Inn NRG Park Medical Center

Below expectations

Que esté más limpia con buen olor que no tenga paredes rotas sobre todo la limpieza

Clean

The young lady was very friendly. The guy was ok. It was quiet and easy to commute from Plumbing issues, cigarette burns in the sheets, table, fridge and microwave was unbalanced so using it you had to be careful

It was close to the hospital

Convenient location for what we needed for our stay. Friendly front desk staff.

We asked for shuttle van services for my doctor’s appointment at MD Anderson Cancer Center. According to front desk, shuttle van services is not available, don’t have driver. During our stay, we using Uber for one day. Ended renting a car until we checked out. Two days in a row, there were police activities infront of the hotel.

There was no shuttle as advertised. That was the main reason for choosing this property. Breakfast not pleasing

Broken down chain link fence, 2 shipping containers outside, weeds everywhere. Inside lobby smelled horrible. NO SHUTTLE SERVICE AS PROMISED TO MEDICAL CENTERS. Horrible experience.

The sign in the room specifically said to put dirty towels on the floor and the staff would replace them. Nobody replaced the towels or sheets, and when I went to the reception they said they did not have extra towels. The place was sketchy and shoddy.

Loved the room very clean nice staff

Clean

Very good

When I checked in the clerk acted like it was crazy that I had a reservation. He asked me 4 times. “You really have a reservation “ with a look of incredulity on his face. The room was clean. The TV did not work. I called the office and clerk said he would come in 10 mins. He never came and tv never worked. I don’t think this place deserved the 8.0+ ratings. More like 6.5 or 7.0.

Superb

Clean close to where we needed to be affordable

Rooms were clean and most of the property, staff was extremely nice. Property is just dated.

Superb

For a low budget, low star hotel in met all of my needs. The staff was very friendly and went above and beyond to make sure that if there was anything wrong with my room that they would take care of it immediately. For the price it was an excellent experience.

Very good

Parking was easy. Staff was nice.

close to the stadium, supermarket

Walking distance from stadium. Decent price for one night stay

Great service. Kind and caring. Convenient medical center shuttle.

spent a night for soccer match next day - close proximity to stadium was the main highlighy

Very good

Overpriced for what you get. The place has seen better days and we have seen better places for less money.

Super friendly

Thank you

It was very clean and close to NRG stadium. It was a bit dated, but honestly, very good for the price and location.

It was very clean and close to NRG stadium. It was a bit dated, but honestly, very good for the price and location.

poor breakfast

overall good poor breakfast

Location near NRG stadium for world cup game. Bathroom too small and sink area open to room so not private.

Perfect location if you’re going to NRG. Good room for the price, even during a major sporting event.

The location was great for where we wanted to be and the hotel allowed us to park after check out.

GREAT STAFF

GREAT STAFF

Superb

Location near the NRG stadium There were cockroaches in the room! We called frontdesk nobody answered. We went downstairs and there was nobody. In the morning when we told them we are leaving and want our money back. They did not even apologize but told us they came to our room at 4:27 am! We already killed the cockroaches, what did you want to do than? Very bad service and nasty!

Location near the NRG stadium There were cockroaches in the room! We called frontdesk nobody answered. We went downstairs and there was nobody. In the morning when we told them we are leaving and want our money back. They did not even apologize but told us they came to our room at 4:27 am! We already killed the cockroaches, what did you want to do than? Very bad service and nasty!

Shower curtain had holes where mounts to pole. The tv was small and picture quality was just not sharp. Water leaked from the a/c unit. Kinda had a gap about quarter inch at the bottom of door. If you need a shuttle to airport forget it

Staff is great especially Bertha and AJ... Nothing

Nothing

I checked in on June 9 for one night as reserved and confirmed on Expedia using my credit card. They charged me for two nights and when I check out on the 10th they reimbursed me for the additional night that they charged but somehow they charged me additional night on the same day on June 10. Not sure what kind of system they are running but when I went back to complain the front desk person told me that the charges on additional night was done by another person the morning of June 10. He assured me that those charges will be removed after 2-3 days. We’ll see what happens by Monday if this is true. Still I am confused of why the additional charges on my card done on June 10 the day I checked out. Be careful when paying this place. Make sure you review your receipts and the charges to your cards.

Love it here

Amazing place for a fun night!

Building is older property, but the rooms have been repainted and new flooring has been installed. Room is very clean. Everything in the room worked properly (fridge and microwave, ac, shower, TV coffee maker). Price is good, is close to medical center and NRG center. Housekeeping cleaned dailey and staff is very friendly and helpful. Beds are OK.

The fridge and freezer work excellent, the linen were maintained and staff was very friendly. The Tv reception was terrible, hot water was not so hot in the shower,but did get warm. The property building was very old, drip coffee pot was okay but, compared to other stays a kerrig would have been welcome. There were restaurants near by but not what I expected there were any breakfast restaurants near. The continental breakfast offered was sparce, cold cereal, a few fruits, juice, coffee, tea, toaster waffles, instant oat meal, and small pkgs of muffins. To stay a few night is alright, for an extended stay U would stay elsewhere. But the price could not be beat.

The hotel is older, but is well appointed and my partner and I felt very safe at this location. As an added bonus, there are several restaurants and a great taco truck within walking distance.

Convenience to MD Anderson Very friendly staff and clean rooms. Good place to stay plenty of parking.

Friendly staff, clean room

It was at a good location for my visit and there were food shops nearby.

All good

The room was clean and comfortable. It is old, but they have repainted and put nice flooring in. The ceiling and wall have some obvious patches. No bugs found. Bed was comfortable and air conditioner worked well. The price was great.

All staff are great

.

Parking lot is small, and one way/lane only; whenever get out there's only one way which means need to back out and head to the entrance. Breakfast doesn't provide any protein.

Every one was pleasant and accommodating

We didn't even stay here as the place looked horrible so we went some where else and got another place to stay. Looked very unsafe!

There's a gas station/corner store next to the hotel and a Kroger within less than a five minute walk from the hotel. If you don't mind lodging without the bells, whistles and upscale amenities which can offer a pleasant experience, this is a hotel worth looking into. I would definitely return in the future.

The room itself was fine, aside from 1 giant cockroach. It's a low-level hotel, but it was clean. The area itself is a bit rough and very dirty, but the room was clean.

Close to ngr stadium

There needs to be some clarification about where to enter the hotel. My uber driver went to one entrance and the gate was locked. We went to the next gate and it was locked. We called to find out where to enter. Still confused, my driver let me out and I walked all the way around the block again trying to find a way in to the parking lot. I called again and the person that got on the phone told me by the Smoothie King. If the first person would have said that it would have made it easier. Maybe somehow, you guys should have that posted to enter by Smoothie King. The staff was very nice and they do have a free shuttle to MDA. The man diving the shuttle was very helpful in sharing with we how to get from MDA to Hobby airport.

We stayed for our daughter’s basketball tournament for the weekend in this hotel because it was convenient and close to nrg center. We were able to go walking to the center and save on having to pay daily parking. The room was clean and had everything we needed for our 3 day stay. The staff was very friendly and helpful. Specially Bertha, she was so nice and very helpful.

TV reception was hit or miss, all of the channels were static-y, WiFi was ok, the bathroom door had to be unstuck anytime you wanted to close it, the shower just needed some minor changes like a new shower head but the toilet was awful.

They’re value for the money.

Conditions (parking, room) were good and the staff was very nice. Has shuttle to the Med Center.

Room was nasty parking not safe at all

Shuttle van driver is friendly & helpful.

No issue, the room was nice and clean. Awesome location

I ended up with bedbug bites all over my hands in the morning, I had slept and woke up with lots of itching on my hands and legs, couldn’t see what was crawling on me but in the morning my skin popped up with bedbug bites. Never again would I lodge here. The two staff that attended to me staff were very helpful but this hotel got me sick with bedbug bites. Do not lodge here

Vanity light not working at all in room did report when checking out. WiFi connection did not work entire stay. Room was clean but looked as though it was needing care/upgrading. Bathroom tub water dripped no matter how hard the knob was turned to off. Was assisting with care of a cancer patient at the hospital didn’t have time to complain at the desk but since you asked here you go.

Parking a little tricky hard to position correctly

was very convenient for what we needed but room air was not real suffient .

Nice, clean, & cozy stay! Close to good restaurants and convenience stores! Everything you need is just a walking distance away!

Yes

Clean rooms friendly staff

Its a high traffic area. A few restaurants close by. The ac worked great. They also have an elevator for those that need one to get to the second floor. Its very close to NRG. You could walk to it, no more than 2 miles

Definitely a motel type property

Ac good

Absolutely the worst parking i didnt even stay because i was not comfortable putting my car on the street will not be staying here ever again

The room was clean, the front desk staff helpful, the cleaning staff very nice and and helpful and informative. The hotel is with in walking distance to Reliant Stadium, so it is very convenient. Getting into the hotel parking lot is a bit tricky if you aren't familiar with the area.

The room was very clean

The heater and a c word great.It was close to the stadium, like I wanted

Our stay was excellent and the staff was super helpful. We are in walking distance of NRG stadium. We would stay there again.

Very quick walk to NRG park.

Good for one overnight. Staff was very friendly, room was clean, bed was comfy but the location is not the greatest and the bldg is old and worn out.

Efficient motel

Management and staff were excellent. Cleaned room and property daily. Highly recommend

Safe & easy parking ... Short walk to NRG stadium...& shops & dining

Excellent staff, convenient location, will definitely stay here again!

All was good but need better breakfast choices

wzu

Nice enough hotel for the price. It's within a 5 minute walk to the NRG Stadium.

Yes everything was great 👍

Yes

.

Fair price. Walking distance to stadium, eateries and shops

The front desk lady was very kind and the room was clean enough for the 30 mins I was there. When I got out of the truck a man was yelling at me from upstairs, then when I checked in he then asked if I wanted to buy weed from him. Once I told him no he was still yelling and asking questions. I walked to the other side stair case so I wouldn’t have to pass him to go to my room. On the stair case I had to walk through multiple men in boxers and tank tops, they made comments as I walked up. When in the room you could hear lots of yelling from tenants. I have stayed at many sketchy place but this took the cake and I left very quickly without checking out, I did not feel safe to go to the front desk. When going to the truck to leave I had to then walk through the men again, they made comments about me already leaving. Then multiple homeless people were in the parking lot looking in vehicles. Overall I did not feel safe as a solo traveler staying here.

It was ok

It is convenient to the medical center, though, with good restaurants nearby.

Only thing good was location and A/C

Yes,yes

A/C was fine, moved the dining table out of the way to help the cool air make its way across the room. Bed was old and squeaky with low end sheets and blanket (to be expected) but it was comfortable to sleep in. Plenty of water pressure and hot water. Parking is very tight if the place is busy. I was there for Cook Off and Rodeo so they were booked.

Bathrooms need an upgrade, specially the tub. But in general room was clean.

This is our 7th time to stay here during BBQ Cookoff! Owner is a very nice guy! Rooms are clean cars are safe! Pricing is good!

The rooms are older, but very clean and comfortable. Staff was superb. As a bonus, the hotel is located in an area where there are many meal options.

The only reason it’s getting two stars is for the mini fridge and microwave that worked well and the pillows were nice. The hotel: terrible location behind a gas station and next to a busy smoothie king, was kinda hard to get into. The guy at the front desk, while nice, kept trying to charge my card and it declined (turned out the bak kept declining it as it looked like rapid fraud), finally I approved it from my end but he just kept smiling and kept going, didn’t tell me what was wrong until several swipes later. Once it was charged correctly and successfully he said check out was at noon, perfectly fine and wonderful. Our rooms weren’t bad overall but the water knob in the bathroom was broken so getting warm water to stay was hard and it was even harder to shut off when done showering. Tub was patched all over. When shower was on the wall rattled…. The bed was okay it was what you’d expect for a motel. However very early morning landscapers and maids were tending the building and rooms LOUDLY, like audibly could grease over a moderate TV volume. Then about 10:55ish we got a call to our room from the front desk asking if we were staying, we said no we would check out at noon, to which he stated we’ll check out is at 12 but okay. So we found it odd and a tad rude. Checked out and got our receipts said it was alright and left. Would not recommend staying here it’s not worth it even if the pricing is lower than some in the area.

Rooms were clean, nice. Outside of hotel looked more mediocre, but the rooms and staff were good. Easy check-in/check-out. Television could use updating, but everyone just uses their devices these days anyway so not really a major issue.

Awesome

Room was great. Walking distance to pretty much everything you need including NRG. Only downside was we specifically booked this room because website says shuttle bus to local areas included and the shuttle they offer only goes to the hospital. Might want to change the wording on the website.

Easy check-in very nice staff, very clean rooms, their pictures match, their quality of their rooms. Their breakfast selection in the mornings is very well put together. It's a good location, it's very, very clean even when we had a hiccup with one person. The manager immediately took care of it.My family and I will be returning back to this location

Very clean

The room had a hole in the shower roof that was horrible.Staff was courteous!!

The only issue was the bed was very hard.

Yes

The room smells, needs a remodel. The only good thing is that has some tacos close by

Close to medical center

Room was ok for the price