Americas Best Value Inn NRG Park Medical Center

Roaches and rude Indias Roaches

Staff was absolutely wonderful, kind and compassionate!

The parking was great but the rest really wasn’t

How close it is to the stadium and the gas station and food nearby WiFi was buggy and tv small but wasn’t too bad an issue

Got this room to visit Reliant Stadium and it was the best, literally walking distance! The place looks off but it had basics for the one night stay we did.

It's good if you plan on staying for a day or less.

Will be staying in the near future

good room ac parking too

Bad

No shuttle service, to the medical center, that's why we stayed there

Pleasant

Everything I needed :)

Close to hospital.Room was clean and excellant customer service.Will be back

Unreliable internet. Can barely connect in the lobby, no connection in the rooms. Was promised I’d get a refund, never did.

No light lamp not working

Stayed 3 days 2 nights was very quiet and clean

Parking is great if you were attending and event at the Reliant Statium. Rooms can use an update. The bed sheets were horrible, it had cigarette burn holes. Staffs need to make sure not to mix smoking rooms and non smoking rooms sheets. I was in a non-smoking room and they used a smoking rooms sheet. Definitely time to buy new towels. The white towels had multiple stains.

Loved how close it was to the stadium. Walking distance for sure!

The room was clean, parking ok, staff was ok but I had a problem with the price. I had paid half when I booked the room and the remaining payment was due in check in. I was charged full amount due to me not using a different payment. That was not told to me in the beginning when I booked and the staff could not show me the policy where it's stated. I'm very upset about having to pay 84.00 when I should have been paying only 42.00. I will not be coming backand recommending this hotel to anyone. This wasn't right at all.

For the price and length of time, me and my group were there it was okay. The rooms are a little dated. I would recommend them pulling up the carpet. However, other than that, the room was clean, and we stayed in a non-smoking, but we did smell marijuana every once in a while in our room from the other room but all in all it was in a good location minutes away from our destinations so for a quick trip I would recommend this place but not for a trip longer than three days staff was friendly also and they do offer breakfast

Exceptional

Poor quality

Easy access where I needed to be

👍👍

Price was great and we had everything we needed.

Great location if you're going to a game

Great location for the game

Clean and inviting property that is convenient to downtown and NRG Stadium. The staff was helpful and friendly.

Pros: location is ~15 mins walking distance to Reliant (there's no shuttle service), room has a microwave and refrigerator, shower water pressure is good & the water gets hot, towels and linens were clean, housekeeping was consistent and efficient, ac worked, and parking was free. Cons: wifi was spotty (worked once for about 10 mins), TV got no reception on most channels and fuzzy on the handful it did get, the area is sketchy at best and I was awakened 2 of 3 nights by random strangers yelling nearby & sirens blaring. The walls, doors, and windows have 0 soundproofing, so you will hear everything. The ac was loud and gave off a strange smell that permeated my clothes to the point I had to air them out and spray them with lysol.

Air conditioning needs attention.

The place looked a little run down and breakfast options were very limited. The staff was helpful when we needed something. There's plenty of parking and it's located at walking distance from Walgreens, Kroger, NGR stadium and a few strip malls.

Terrible stay. I woke up with bug bites all over my leg. I notified the office and they were not helpful at all. The rooms were dirty and impossible to sleep in. I will never stay here again.

Good

The room smelled like smoke AC was barely working.

Comfortable room with nice amenities and good location, definitely recommend

Spartan and cheap cost. OK for a single guy. My wife would have killed me.

It was great stay…clean rooms.

Strange noises in the middle of the night, bed and shower both were ok, not a 5 star hotel, acceptable for a night.

This is an ideal place to stay if you're going to the medical center area. It's not the Hyatt, but the staff is great and we feel safe there. BONUS! There is a fabulous taco truck around the corner.

It’s a very clean budget, friendly hotel It’s nothing fancy. It’s just really clean and a good deal. The parking is safe and the staff is friendly.

It’s a very clean budget, friendly hotel It’s nothing fancy. It’s just really clean and a good deal. The parking is safe and the staff is friendly.

I like the location My room had bed bug we ich all night didnt get no rest my stay this time was very bad

I like the location My room had bed bug we ich all night didnt get no rest my stay this time was very bad

Terrible experiencia con Familia, llegó la policía buscando a alguien dentro de la propiedad, tuvimos que irnos de la propiedad por miedo, además de falta de limpieza con cabellos en regadera

A/C was on, easy parking, nice room w mini fridge and microwave.

The room was clean and comfortable, and within easy walking distance to Reliant Stadium. Perfect for anyone coming to Houston to see an event at that venue.

Super close to NRG Stadium and walkable. AC works great!

All good

The stay was convenient for our trip. We went for the AC/DC concert and the location was at walking distance. The only negative thing was the parking. It was limited and in one side of the hotel it was a one way entry, with no way out. We literally had to reverse the entire way back to be able to leave. The exit gate they had was closed and blocked with no way of getting out. If someone parked behind you along the fence you were not going to be able to fully back out and “reverse” back out.

Room was clean

It was very close to the Reliant Stadium, walking distance. And I went just for a concert, so it was perfect. Also, there's a Walgreens across the street and a gas station next door in case you needed anything.

It was very close to the Reliant Stadium, walking distance. And I went just for a concert, so it was perfect. Also, there's a Walgreens across the street and a gas station next door in case you needed anything.

Below expectations

Que esté más limpia con buen olor que no tenga paredes rotas sobre todo la limpieza

Clean

Plumbing issues, cigarette burns in the sheets, table, fridge and microwave was unbalanced so using it you had to be careful

The young lady was very friendly. The guy was ok. It was quiet and easy to commute from Plumbing issues, cigarette burns in the sheets, table, fridge and microwave was unbalanced so using it you had to be careful

It was close to the hospital

Convenient location for what we needed for our stay. Friendly front desk staff.

We asked for shuttle van services for my doctor’s appointment at MD Anderson Cancer Center. According to front desk, shuttle van services is not available, don’t have driver. During our stay, we using Uber for one day. Ended renting a car until we checked out. Two days in a row, there were police activities infront of the hotel.

There was no shuttle as advertised. That was the main reason for choosing this property. Breakfast not pleasing

Broken down chain link fence, 2 shipping containers outside, weeds everywhere. Inside lobby smelled horrible. NO SHUTTLE SERVICE AS PROMISED TO MEDICAL CENTERS. Horrible experience.

The sign in the room specifically said to put dirty towels on the floor and the staff would replace them. Nobody replaced the towels or sheets, and when I went to the reception they said they did not have extra towels. The place was sketchy and shoddy.

Loved the room very clean nice staff

Clean

Very good

When I checked in the clerk acted like it was crazy that I had a reservation. He asked me 4 times. “You really have a reservation “ with a look of incredulity on his face. The room was clean. The TV did not work. I called the office and clerk said he would come in 10 mins. He never came and tv never worked. I don’t think this place deserved the 8.0+ ratings. More like 6.5 or 7.0.

Superb

Clean close to where we needed to be affordable

Rooms were clean and most of the property, staff was extremely nice. Property is just dated.

Superb

For a low budget, low star hotel in met all of my needs. The staff was very friendly and went above and beyond to make sure that if there was anything wrong with my room that they would take care of it immediately. For the price it was an excellent experience.

Very good

Parking was easy. Staff was nice.

close to the stadium, supermarket

Walking distance from stadium. Decent price for one night stay

Great service. Kind and caring. Convenient medical center shuttle.

spent a night for soccer match next day - close proximity to stadium was the main highlighy

Very good

Overpriced for what you get. The place has seen better days and we have seen better places for less money.

Super friendly

Thank you

It was very clean and close to NRG stadium. It was a bit dated, but honestly, very good for the price and location.

Perfect location if you’re going to NRG. Good room for the price, even during a major sporting event.

Shower curtain had holes where mounts to pole. The tv was small and picture quality was just not sharp. Water leaked from the a/c unit. Kinda had a gap about quarter inch at the bottom of door. If you need a shuttle to airport forget it

I checked in on June 9 for one night as reserved and confirmed on Expedia using my credit card. They charged me for two nights and when I check out on the 10th they reimbursed me for the additional night that they charged but somehow they charged me additional night on the same day on June 10. Not sure what kind of system they are running but when I went back to complain the front desk person told me that the charges on additional night was done by another person the morning of June 10. He assured me that those charges will be removed after 2-3 days. We’ll see what happens by Monday if this is true. Still I am confused of why the additional charges on my card done on June 10 the day I checked out. Be careful when paying this place. Make sure you review your receipts and the charges to your cards.

Love it here

Amazing place for a fun night!

Building is older property, but the rooms have been repainted and new flooring has been installed. Room is very clean. Everything in the room worked properly (fridge and microwave, ac, shower, TV coffee maker). Price is good, is close to medical center and NRG center. Housekeeping cleaned dailey and staff is very friendly and helpful. Beds are OK.

The fridge and freezer work excellent, the linen were maintained and staff was very friendly. The Tv reception was terrible, hot water was not so hot in the shower,but did get warm. The property building was very old, drip coffee pot was okay but, compared to other stays a kerrig would have been welcome. There were restaurants near by but not what I expected there were any breakfast restaurants near. The continental breakfast offered was sparce, cold cereal, a few fruits, juice, coffee, tea, toaster waffles, instant oat meal, and small pkgs of muffins. To stay a few night is alright, for an extended stay U would stay elsewhere. But the price could not be beat.

The hotel is older, but is well appointed and my partner and I felt very safe at this location. As an added bonus, there are several restaurants and a great taco truck within walking distance.

Convenience to MD Anderson Very friendly staff and clean rooms. Good place to stay plenty of parking.

Friendly staff, clean room

It was at a good location for my visit and there were food shops nearby.

All good

The room was clean and comfortable. It is old, but they have repainted and put nice flooring in. The ceiling and wall have some obvious patches. No bugs found. Bed was comfortable and air conditioner worked well. The price was great.

All staff are great

.

Parking lot is small, and one way/lane only; whenever get out there's only one way which means need to back out and head to the entrance. Breakfast doesn't provide any protein.

Every one was pleasant and accommodating

We didn't even stay here as the place looked horrible so we went some where else and got another place to stay. Looked very unsafe!

There's a gas station/corner store next to the hotel and a Kroger within less than a five minute walk from the hotel. If you don't mind lodging without the bells, whistles and upscale amenities which can offer a pleasant experience, this is a hotel worth looking into. I would definitely return in the future.

The room itself was fine, aside from 1 giant cockroach. It's a low-level hotel, but it was clean. The area itself is a bit rough and very dirty, but the room was clean.

Close to ngr stadium

There needs to be some clarification about where to enter the hotel. My uber driver went to one entrance and the gate was locked. We went to the next gate and it was locked. We called to find out where to enter. Still confused, my driver let me out and I walked all the way around the block again trying to find a way in to the parking lot. I called again and the person that got on the phone told me by the Smoothie King. If the first person would have said that it would have made it easier. Maybe somehow, you guys should have that posted to enter by Smoothie King. The staff was very nice and they do have a free shuttle to MDA. The man diving the shuttle was very helpful in sharing with we how to get from MDA to Hobby airport.

We stayed for our daughter’s basketball tournament for the weekend in this hotel because it was convenient and close to nrg center. We were able to go walking to the center and save on having to pay daily parking. The room was clean and had everything we needed for our 3 day stay. The staff was very friendly and helpful. Specially Bertha, she was so nice and very helpful.

TV reception was hit or miss, all of the channels were static-y, WiFi was ok, the bathroom door had to be unstuck anytime you wanted to close it, the shower just needed some minor changes like a new shower head but the toilet was awful.

They’re value for the money.

Conditions (parking, room) were good and the staff was very nice. Has shuttle to the Med Center.

Room was nasty parking not safe at all

Shuttle van driver is friendly & helpful.

No issue, the room was nice and clean. Awesome location

I ended up with bedbug bites all over my hands in the morning, I had slept and woke up with lots of itching on my hands and legs, couldn’t see what was crawling on me but in the morning my skin popped up with bedbug bites. Never again would I lodge here. The two staff that attended to me staff were very helpful but this hotel got me sick with bedbug bites. Do not lodge here

Vanity light not working at all in room did report when checking out. WiFi connection did not work entire stay. Room was clean but looked as though it was needing care/upgrading. Bathroom tub water dripped no matter how hard the knob was turned to off. Was assisting with care of a cancer patient at the hospital didn’t have time to complain at the desk but since you asked here you go.

Parking a little tricky hard to position correctly

was very convenient for what we needed but room air was not real suffient .

Nice, clean, & cozy stay! Close to good restaurants and convenience stores! Everything you need is just a walking distance away!

Yes

Clean rooms friendly staff

Its a high traffic area. A few restaurants close by. The ac worked great. They also have an elevator for those that need one to get to the second floor. Its very close to NRG. You could walk to it, no more than 2 miles