Aloft by Marriott Houston Downtown

Would not recommend with young children. Homeless population is HUGE around this hotel. Would not go back with so many other options in the city.

There was no internet I had to be escorted to my room because they didn’t give me a key card

This was a nice, clean hotel. Staff were amazing!

My only drawback was the parking. I didn’t realize until later that the hotel had sent a message through Expedia explaining that the nearby Fannin Garage offered parking for $30 per day. We ended up paying about $95 total for parking over our two-day stay, when the daily rate would have been about $60 total, a difference of roughly $35. I definitely recommend checking your Expedia messages before arriving so you can plan your parking in advance. Other than the parking confusion, we had a very good experience and enjoyed our stay.

Renovations were happening but it was a great experience

Unfortunately not recommending

Very unsatisfied

The pool wasn’t open

Hotel and service was great. Room was nice and the mirror in the restroom area was great for pictures! The room smelled so good as well don’t know if they use a scent diffuser through the air system .. Wish the room had a bit more plugs with a bigger tv haha! but that’s okay. Also be prepared to possibly get a view of a concrete wall .. but for the most part staff was great and overall hotel was good!

Clean room amazing roof top pool clean as well.Overall great experience

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The rooftop bar and pool are useless. The “pool” is very small, there is no shade or misters on the patio and the bar was not very well stocked. Also, the bathrooms are dangerously hot. The restaurant was closed, and the lobby bar was only open on Saturday night. We selected this hotel specifically for the amenities so it was a complete waste of money.

My first room, the door didn’t lock, and there was food in the refrigerator. So I requested a new room where the door locked, but the light above the sink didn’t work and I needed to do my makeup by flashlight. The room didn’t have a rack to uphold luggage so I had to use the ironing board. The room was big, but there was so much empty space that should’ve had more table to be properly utilized. The staff themselves were fantastic, helpful, and quite accommodating with all my needs from the issues with the room.

Was going thru renovations but wasn't super messy, everything was good except the toilet would make noise like it was filling itself up with water throughout the night. Outside of that, pretty good!

Muy mala experiencia 😟

We chose this hotel due to the pool area and added an extra night so we could have a chilled day by the pool after a busy weekend. At check in we were notified the pool and rooftop bar were closed for renovations! Nothing about this was shown on the web page for the hotel.

Bar tender Katy and all staff was great!

Clean room and friendly staff

The rooms were clean and staff helpful

Overpriced paid parking

Staff amazing, very clean rooms. No breakfast included. Pool was closed for maintenance.

Very comfortable and afforfable

not my favorite, location is good, but no necessary the best, no parking available at the same building, and spaces in general are very small/tight at lobby, cafeteria, etc, room was perfect anyways.

The room was great, staff was great. Easy walking distance to the stadium.

The staff were very nice and helpful! The pool is extremely small! The renovations was VERY INCONVENIENT AND LOUD!

The hotel was well maintained with clean rooms & I had the support of friendly & helpful staff throughout my stay.

The place is really run down and in poor repair. One of the elevators was broken. Our air conditioning didn't work. The bathroom had rotted walls. The window was so dirty you could barley see outside. Everything in the whole place was in some sort of disrepair.

I was charged twice for a one night stay. I tried to resolve with the property and also by contacting customer support at hotels.com at different times but my requests were ignored. The property was not the cleanest and the pool could had used a bit more attention. First and last time staying.

Everything was perfect, would stay again.

No

Clean room - but no free breakfast.

I wasn't too fond to look for parking in different garages

Room was great and I loved having access to rooftop pool/bar I was dissapointed when I pulled up curtains to my small window only to see a brick wall

A great bang for your buck. We stayed on a Sunday to Tuesday and Monday was a holiday so street parking was free. Pool was well maintained and the pool bar opened and the drinks were solid. All the staff was so helpful and so friendly. Room was clean and it was HUGE. The bathroom had so much space.

First time staying there, I would definitely go another time. Very clean, pool roof top nice and cute . Room very clean as well and bars and food places very close by to go walking

The location is great. Front desk staff was nice. Roof top is nice but very old. The property is older, the photos don’t really match the property. Room had an odor.

location

Everything was amazing Nothing

Stay was way over priced. There was no water pressure in the bathroom at all. That includes sink and shower. There is no parking without paying $50 for valet or $29 to park yourself. Tv barely worked. You have to figure out which remote does what to operate. Then to top it off after you pay for your room they charge another $150 which takes another week to reimburse. I will not waste my time or money at this place again.

The young man working the front desk had excellent customer service ‼️ Location and young man working the front desk, at check in.

The bed was also uncomfortable, which only made the experience worse. On top of that, parking is $57, and my card was charged twice for it. For the price, I expected a much better experience.

Convenient location, helpful staff, clean, quiet, and comfortable room.

The location was ideal The parking and valet was terrible they took extremely long to retrieve my vehicle the room was so hot we didn’t even want to be in there when bringing it to the staffs attention they were very dismissive our Rr door would not close another issue dismissed accommodations said breakfast included that’s a lie it was a separate room charge for the amount of money spent I should have had a comfortable experience very dissatisfied

Everything was great. Will stay again

did not partake in the breakfast selection

Staff was friendly and rooms were clean

The location is outstanding. Everything is within reach: restaurants, shops, and attractions are all nearby, making it incredibly convenient whether you’re traveling for business or leisure. I appreciated not having to travel far for meals or entertainment. For the price and amenities, this property offers excellent value. If you’re looking for a clean, well-run hotel with attentive staff and a convenient location in Houston, I’d highly recommend the Aloft.

I didnt like when I laid the deposit and they didnt release it when I left and there wasnt anything wrng with the room

Not all garbages were empty

The pool area was disappointing, the picture of the pool online does not reflect the pool in person

Clean room, staff ,breakfast , bar

the staff was super nice and helpful throughout the entire time we were there. breakfast was perfect and the room was everything we needed and more. would return back to this hotel when I visit houston again. also the rooftop was a great addition to the experience

We did book just a few weeks before and there were many events in town, so I'm sure inventory was low. We ended up in an ada room which was not ideal. The sliding door was a beast and there was no definition between the shower and toilet so the entire space got wet. This also meant for awkward dressing spaces with the bathroom being wet and needing privacy from other family members.

Horrible food

Our check in was amazing. The gentleman who checked us in was friendly, helpful, and fast.

Not as expected

The beds and pillows, especially the pillows are horrible! Like sleeping on loose clothing.

smell of smoke and late check in time

Location to the convention center, cleanliness of the property, I feel safe

Location was great for my destination. Room and Bed comfortable. Majority of staff exceeded expectation.

Halls are very dark, AC was spotty, breakfast pre wrapped continental take out- lobby bar was poor, and pool bar not open during the day on Saturday. My advice is stay elsewhere

Location Two things, water pressure at sink was very low and only one chair in the room.

There were lots of selection of shops nearby.

I reserved two queen beds in August. Without me knowing the hotel did not hold that reservation. Instead, my room came with one king bed and no advance notice was given of this and absolutely nothing was done to rectify this. Per the front desk, "we can check back in the morning to see if something opens. Our keys didn't work to get in the pool. Staff was not rude but they were absolutely no use when fixing the room situation.

All the main attractions of the city are no more than 10 minute walking distance. Staff was very informative and accommodating. Eateries nearby underground tunnel access nearby. Toyota center, Daikin Park.

I love the property in general ? the size room was perfect and the location was perfect everything was so close I just love it

Dirty. The room condition was poor. The toilet seat was broken off, the toilet paper holder was too. The sink was so clogged with food or trash that I had to unscrew it. Mold and mildew in the shower. Poor lighting and my room had no light as there was basically no windows.

10/10

Great staff, nice place

Yes

Clean room. Pool & bar was cool. Shout out to Caleb the bartender!

Receptionist was not very welcoming, the lobby door had to be opened from the outside. I stood there about 5 minutes as she looked at me, she didn’t open the door until I went to the other entrance.

Staff was helpful

Room was spotless and customer service was great!

The staff was excellent the room was average only complaint was the water pressure in the shower was extremely low.

Rooms were nice but they did not have any food options. I believe they said the chef was out. Other than that is was a nice stay

Clean great place to stay

Love the Room, clean and comfortable, the staffing is nice and helpful

A/c was broke with no hot water and toilet stopped up but they did accommodate me finally and put me in another room although it was a much smaller room

Good

The front desk staff were extremely helpdul and welcoming.

A good option for downtown Houston, with convenient location and a decent price. The best part of your stay will be the staff: friendly, competent, professional, they will really make a difference for your stay.

The property was in good shape, my only problem was the prostitution going on in the room next to us.

A unique hotel with a great location to many attractions in Houston!

Great location

Our first room had a bad leak and an awful wetness smell. We reported it to the front desk and they got us in another room immediately.

Bartender on the roof was rude but everyone else was fab

It was a nice hotel, very clean and had good service

An overall great stay! Did originally check into one room that was hot and chalked it up too it was just a hot day in general. However, after attending the baseball game and returning late room was even hotter than when we first got there so upon speaking to staff, they were able to accommodate us and move us and way colder room. Friendly staff, clean environment, will definitely stay there again.

Stay was great and staff amazing ‼️

Great location

Beautiful property, friendly staff and lots of fun things to do at the hotel itself. In a beautiful area and the hotel room was very nice.

Our stay was wonderful. The staff was very friendly and knowledgeable

Great stay

The stay was good. Nothing stood out but it was clean, friendly staff, in a good location.

Loved the property, very safe

Good enough.

Need more breakfast choices

Everyone is super nice, but they didn’t clean the room the last 2 days and the tv did not work and I asked for help with the tv and they never helped

I was double charged not a happy camper

I enjoyed my stay here very convenient.

It’s a nice quick option. There was some construction going on in the building. Limited restaurant option and only valet parking. The bar closes a bit early in my opinion but I would stay again because it was a great price for a weekend,

Did not appreciate dark halls.

I enjoyed the space including the rooftop. Overalla great job

Outdated, gym not working.

My stay was far from ideal. The escalator was out of service, and the elevator moved at a frustratingly slow pace. Shockingly, some windows in the room had visible bullet holes, which raised serious safety concerns. The third-floor hallway was wet and slippery, and to top it off, the air conditioning failed during my visit. Overall, the experience was disappointing and unsettling.

Was looking forward to a weekend getaway. Had tickets to the Astros game for Saturday night. Check in was uneventful with very nice people working. Valet was a hoot. Got room keys and off we go to our room. Exit the elevator on the 3rd floor and you are greeted to the very pungent aroma of marijuana being smoked somewhere in the vicinity of our floor. Got to the room and the smell had permeated into the room. Sheets and pillows smelled of it, towels as well. By the end of the stay the clothes in our suitcases smelled of it. I was concerned about driving home on Sunday because there was no way a cop wouldn't think my wife and I weren't stoned out of our minds in the event we got pulled over. We notified the front desk but I'm sure little to no effort was put into locating the culprit. Large signs in the lobby another located by the elevator and a card in the room all stating no smoking property. I was young once I liked to party as much as the next guy but I was a little more discreet when I was smoking a joint. Overall the property was nice and the staff was great however I will stay somewhere else from now on. A few bad apples have spoiled it for me!

The staff was incredible. Only problem they couldn’t provide wash cloths because they didn’t have any

Great location! Close to everything we had planned to do!

Left a day early, did not feel safe.

I booked two rooms and one of the rooms had blood on the sheets. A/c wasn’t working and water went out .

i love the place great stay very nice hotel i enjoy the pool n the staff they was so nice they all deserve raises

It was fine, nothing outstanding , but also nothing terrible. The water was out in the enire building for a period of time and the phone in the room was broken

Everything was good

Love itttt would come back

Thank you for a great stay. We felt very safe and welcome. The employees were so friendly. The room was big and clean. Serviced everyday

Property is nice but this is the second time I’ve stayed there in 4 months time and they are still an elevator down.

Fire alarm went off 1:00am ran down 8 flights of stairs get to the lobby. No personal around. No explanation. Then when try to back to our rooms the elevator dropped a whole floor, twice!

Our bathroom was a handicapped with toilet and shower is same stall so the water ran down tj the toilet slipped going to the toilet and fell Then water started running into the dressing part of the bathroom people beside us was so loud elevator was slow as hell Internet said restaurant but there wasn’t one Just not happy at all

Place for young people