Aloft by Marriott Houston Downtown

How the doors are locked and u have to use your key to get inside so just anybody can’t walk inside the hotel Valet and how tge door security set up

Convenient to downtown fun! The staff at check in were absolutely the best!! The rooftop bar also had the best service!! The staff themselves made the stay the best!! Can’t think of one thing!

We were not told the property was under construction. It also smelled couldn't tel if it was from construction or burnt grease. The staff was very nice.

Very friendly staff from start to finish. We felt welcomed from the moment we arrived. The location within downtown is outstanding. It’s hard to find any negatives but the bedding could be better. The pillows were too skinny

Very friendly staff from start to finish. We felt welcomed from the moment we arrived. The location within downtown is outstanding. It’s hard to find any negatives but the bedding could be better. The pillows were too skinny

Location is great!!

Location is great!!

I loved my first experience in Texas

I do not recommend anyone to stay at this hotel. Aloft use to be some high end shhhhh, designer type hotel. Now it’s just hotel. I had no towels, water pressure extremely low, water wasn’t hot…..TERRIBLE.

such a good stay for my first solo trip!

Very friendly very clean and great location!

Amazing place. Very clean and cozy for the fam.

Everything

No kitchen for hot meal

No kitchen for hot meal

Pool was nice!

It was quiet and comfortable. Everything was good. I only wish I could stay longer. I was only there for one night so I did'nt get to check out the pool or go to the gym. I do not have any complaints. everyone was doing their thing. I did not get to go check out the pool or gym. There are no complaint about the staff at all.

Convenient location A bit old

It was quiet and comfortable. Everything was good. I only wish I could stay longer. I was only there for one night so I did'nt get to check out the pool or go to the gym. I do not have any complaints. everyone was doing their thing. I did not get to go check out the pool or gym. There are no complaint about the staff at all.

The parking lot is too expensive $75 just for one night

Great place downtown within walking distance to lot of restaurants and bars

Good location and rooftop pool was very clean. The staff were lovely. Feels dated, housekeeping won’t do anything in your room if you leave items on the bed i.e. no fresh towels or top up of coffees etc

Jose the night shift desk clerk was the best . Overall everyone were so polite and friendly.

It was very clean, and the front desk staff was very kind. The room was nice with a great shower. Bed was super comfortable and the tv had Bluetooth! The girl at the rooftop bar wasn’t very friendly but I’m sure she was just tired. The walls felt pretty thin. The cleaning people in the next room over woke me up the next morning being loud

It was very clean, and the front desk staff was very kind. The room was nice with a great shower. Bed was super comfortable and the tv had Bluetooth! The girl at the rooftop bar wasn’t very friendly but I’m sure she was just tired. The walls felt pretty thin. The cleaning people in the next room over woke me up the next morning being loud

“The employees were great, and the valet service was wonderful! Everyone was friendly, helpful, and made our stay enjoyable. We really appreciated the excellent service and would definitely stay here again!”

Great place

Very clean room. Room was on the 9th floor only had a view of a parking deck. Rooftop bar and pool was nice.

Nothing the property smelled of mold.

Nothing the property smelled of mold.

Roof top pool was refreshing after a hot Houston stay.

Our room was clean and comfortable, although we miss having a microwave. There wasn't any soap in the bathroom, but we always bring extra. Our only real complaint, was that the downstairs bar only opened if the rooftop bar was closed. It would be nice to enjoy a cold beer in the air conditioning, instead of the 100 degrees on the roof.

We had to leave the next day after requesting the room for another night because the man at the desk just said o Kay & we thought he had set us up for another night and did not. So at 12 when our key quit working we had to leave . Because they didn't have another room for us.

Nice hotel was under construction which would have been good to know before we booked.

We had to leave unfortunately!

We had to leave unfortunately!

Location No ice machines but on one floor only

Spacious rooms, very comfortable, just had a very slow check in experience and had to wait for over an hour because the computers were down and they couldn't make room keys

Remodeled and very large room. Property was clean.

Clean room friendly staff

The hotel is extremely nice and classy. The staff members & valet staff were all very professional and friendly.. Thank you

Great location for restaurants and bars

Customer service was great!

Would not recommend with young children. Homeless population is HUGE around this hotel. Would not go back with so many other options in the city.

There was no internet I had to be escorted to my room because they didn’t give me a key card

This was a nice, clean hotel. Staff were amazing!

My only drawback was the parking. I didn’t realize until later that the hotel had sent a message through Expedia explaining that the nearby Fannin Garage offered parking for $30 per day. We ended up paying about $95 total for parking over our two-day stay, when the daily rate would have been about $60 total, a difference of roughly $35. I definitely recommend checking your Expedia messages before arriving so you can plan your parking in advance. Other than the parking confusion, we had a very good experience and enjoyed our stay.

Renovations were happening but it was a great experience

Unfortunately not recommending

Very unsatisfied

The pool wasn’t open

Hotel and service was great. Room was nice and the mirror in the restroom area was great for pictures! The room smelled so good as well don’t know if they use a scent diffuser through the air system .. Wish the room had a bit more plugs with a bigger tv haha! but that’s okay. Also be prepared to possibly get a view of a concrete wall .. but for the most part staff was great and overall hotel was good!

Clean room amazing roof top pool clean as well.Overall great experience

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The rooftop bar and pool are useless. The “pool” is very small, there is no shade or misters on the patio and the bar was not very well stocked. Also, the bathrooms are dangerously hot. The restaurant was closed, and the lobby bar was only open on Saturday night. We selected this hotel specifically for the amenities so it was a complete waste of money.

My first room, the door didn’t lock, and there was food in the refrigerator. So I requested a new room where the door locked, but the light above the sink didn’t work and I needed to do my makeup by flashlight. The room didn’t have a rack to uphold luggage so I had to use the ironing board. The room was big, but there was so much empty space that should’ve had more table to be properly utilized. The staff themselves were fantastic, helpful, and quite accommodating with all my needs from the issues with the room.

Was going thru renovations but wasn't super messy, everything was good except the toilet would make noise like it was filling itself up with water throughout the night. Outside of that, pretty good!

Muy mala experiencia 😟

We chose this hotel due to the pool area and added an extra night so we could have a chilled day by the pool after a busy weekend. At check in we were notified the pool and rooftop bar were closed for renovations! Nothing about this was shown on the web page for the hotel.

Bar tender Katy and all staff was great!

Clean room and friendly staff

The rooms were clean and staff helpful

Staff amazing, very clean rooms. No breakfast included. Pool was closed for maintenance.

not my favorite, location is good, but no necessary the best, no parking available at the same building, and spaces in general are very small/tight at lobby, cafeteria, etc, room was perfect anyways.

The room was great, staff was great. Easy walking distance to the stadium.

The hotel was well maintained with clean rooms & I had the support of friendly & helpful staff throughout my stay.

I was charged twice for a one night stay. I tried to resolve with the property and also by contacting customer support at hotels.com at different times but my requests were ignored. The property was not the cleanest and the pool could had used a bit more attention. First and last time staying.

Everything was perfect, would stay again.

No

Clean room - but no free breakfast.

A great bang for your buck. We stayed on a Sunday to Tuesday and Monday was a holiday so street parking was free. Pool was well maintained and the pool bar opened and the drinks were solid. All the staff was so helpful and so friendly. Room was clean and it was HUGE. The bathroom had so much space.

First time staying there, I would definitely go another time. Very clean, pool roof top nice and cute . Room very clean as well and bars and food places very close by to go walking

Stay was way over priced. There was no water pressure in the bathroom at all. That includes sink and shower. There is no parking without paying $50 for valet or $29 to park yourself. Tv barely worked. You have to figure out which remote does what to operate. Then to top it off after you pay for your room they charge another $150 which takes another week to reimburse. I will not waste my time or money at this place again.

The bed was also uncomfortable, which only made the experience worse. On top of that, parking is $57, and my card was charged twice for it. For the price, I expected a much better experience.

Convenient location, helpful staff, clean, quiet, and comfortable room.

Everything was great. Will stay again

did not partake in the breakfast selection

Staff was friendly and rooms were clean

The location is outstanding. Everything is within reach: restaurants, shops, and attractions are all nearby, making it incredibly convenient whether you’re traveling for business or leisure. I appreciated not having to travel far for meals or entertainment. For the price and amenities, this property offers excellent value. If you’re looking for a clean, well-run hotel with attentive staff and a convenient location in Houston, I’d highly recommend the Aloft.

Not all garbages were empty

Clean room, staff ,breakfast , bar

the staff was super nice and helpful throughout the entire time we were there. breakfast was perfect and the room was everything we needed and more. would return back to this hotel when I visit houston again. also the rooftop was a great addition to the experience

We did book just a few weeks before and there were many events in town, so I'm sure inventory was low. We ended up in an ada room which was not ideal. The sliding door was a beast and there was no definition between the shower and toilet so the entire space got wet. This also meant for awkward dressing spaces with the bathroom being wet and needing privacy from other family members.

Horrible food

Our check in was amazing. The gentleman who checked us in was friendly, helpful, and fast.

Not as expected

Halls are very dark, AC was spotty, breakfast pre wrapped continental take out- lobby bar was poor, and pool bar not open during the day on Saturday. My advice is stay elsewhere

There were lots of selection of shops nearby.

I reserved two queen beds in August. Without me knowing the hotel did not hold that reservation. Instead, my room came with one king bed and no advance notice was given of this and absolutely nothing was done to rectify this. Per the front desk, "we can check back in the morning to see if something opens. Our keys didn't work to get in the pool. Staff was not rude but they were absolutely no use when fixing the room situation.

All the main attractions of the city are no more than 10 minute walking distance. Staff was very informative and accommodating. Eateries nearby underground tunnel access nearby. Toyota center, Daikin Park.

10/10

Great staff, nice place

Yes

Clean room. Pool & bar was cool. Shout out to Caleb the bartender!

Receptionist was not very welcoming, the lobby door had to be opened from the outside. I stood there about 5 minutes as she looked at me, she didn’t open the door until I went to the other entrance.

Staff was helpful

Room was spotless and customer service was great!

The staff was excellent the room was average only complaint was the water pressure in the shower was extremely low.

Rooms were nice but they did not have any food options. I believe they said the chef was out. Other than that is was a nice stay

Clean great place to stay

Love the Room, clean and comfortable, the staffing is nice and helpful

A/c was broke with no hot water and toilet stopped up but they did accommodate me finally and put me in another room although it was a much smaller room

Good

The front desk staff were extremely helpdul and welcoming.

A good option for downtown Houston, with convenient location and a decent price. The best part of your stay will be the staff: friendly, competent, professional, they will really make a difference for your stay.

The property was in good shape, my only problem was the prostitution going on in the room next to us.

A unique hotel with a great location to many attractions in Houston!

Great location

Our first room had a bad leak and an awful wetness smell. We reported it to the front desk and they got us in another room immediately.

Bartender on the roof was rude but everyone else was fab

It was a nice hotel, very clean and had good service

An overall great stay! Did originally check into one room that was hot and chalked it up too it was just a hot day in general. However, after attending the baseball game and returning late room was even hotter than when we first got there so upon speaking to staff, they were able to accommodate us and move us and way colder room. Friendly staff, clean environment, will definitely stay there again.

Stay was great and staff amazing ‼️

Great location

Beautiful property, friendly staff and lots of fun things to do at the hotel itself. In a beautiful area and the hotel room was very nice.

Our stay was wonderful. The staff was very friendly and knowledgeable

Great stay

The stay was good. Nothing stood out but it was clean, friendly staff, in a good location.

Loved the property, very safe

Good enough.