Hilton DFW Lakes Executive Conference Center

Love the location near the airport. Beds are very comfortable.

Clean, quiet hotel with exceptional hospitality

No wheelchair access to outdoor swimming pool. No waffles for breakfast. Great service though. Unable to get a late checkout since we reserved through 3rd party. Person who checked us in was Awesome. Great gym. The best gym ever.

Awesome hotel!

Restaurant had excellent dinner menu. Great indoor pool and pickleball courts.

Only con - the coffee at Java (lobby coffee shop) is terrible. I threw my overpriced cappuccino away and purchased elsewhere.

I like that there is a walking trail behind the hotel and it is set back from the road so it is quiet. The decor is very American meets home goods Hilton - e.g. not stylish. But it is comfortable and there is an onsite coffee shop and convenience store. So excellent for business.

These hotels are getting very busy and the standards are dropping with service, especially the cleaning of the rooms.

Hot tub inside was broken said, they sent someone but no.

We enjoyed the restaurants and bar while we were there. The staff was super friendly.

The pools were really big. The elevators were fast. The worker helped us unload the car and took our luggage to our room.

The bar was nice, however, the breakfast that we paid for daily was lacking and the presence of bugs was off putting. We requested extra towels and none were provided.

Quiet. Excellent hiking trail. Good amenities. Front desk staff is courteous but housekeeping staff needs training.

The website should include the fact that the pickle ball/tennis courts are an additional fee

Overall our stay was okay, however the staff was not very welcoming, the vibe we got is as if they did not want to be bothered nor were they helpful when we asked questions about breakfast offered etc.

Cleanness Rooms need renovation. Breakfast at the Restaurant available was terrible and expensive. Food was not good

Staff was excellent in bar and restaurant. Friendly and courteous and accommodating. Parking was easily accessible as well within walking distance of shopping too. Would recommend it to friends and family.

I have to pay for the breakfast it’s not free Paid for breakfast

Great

Very good

I think the hotel was very beautiful. Everyone was very helpful. Checking and out was very easy as well. The breakfast was terrible however everything else was amazing.

There’s a $115 charge for some reason on my room. Also another $15 charge for no reason

Comfy bed, clean and modern room The rate didn't come with any breakfast

It’s close to everything. The airport, grapevine lake, Gaylord Texan. It’s got great facilities and is kept very clean. Nice private lake that you can view from the pool. Nothing to dislike. The staff is cordial and helpful. The restaurants are good and not overly pricey. I guess the breakfast could have been a little better for the price. It’s not that different than the free ones you get at cheaper places

This is my second stay with DFW Lakes. Staff is always friendly and professional. Room is clean. Love the Bonnie and Clyde restaurant. Food is delicious and drinks are amazing. Do have to pay extra for breakfast but it’s worth it.

Love the lake and the hiking trails, I wish the windows could be open to let in the fresh air . Well maintained facilities and definitely come back

The room had not been cleaned in a while as there was a dead cockroach in the shower that had obviously been there a long time as it was dried up.

The cleanliness, access to the city, the restaurants on property.

Clean room and wonderful accommodations. The airport shuttle was a plus

Excellent mbiance

clean room & great staff

BEST. BEDS.

Great service, location, and the breakfast omelettes were great!

VERY clean, VERY comfortable and everything you need within walking distance

I am elderly traveling alone and called for assistance to get my luggage to the lobby to catch airport shuttle. The man who came to help me was so sweet and kind. He even came back and took my luggage to the shuttle bus when it arrived.

My stay at the Hilton DFW Lakes Executive Conference Center started on a positive note. The check-in process was smooth, seamless, and efficient, and the staff at the front desk were welcoming and professional. The room was nice, spacious, and comfortable. My experience at The Vineyard restaurant was extremely disappointing. I went downstairs for a nice breakfast and an Irish coffee. However, when I placed my order, the server made it clear that she DID NOT KNOW what an Irish coffee was and she was unaware that it was offered on the menu. She said she would have to call her manager to ask her about it. There appeared to be considerable confusion about the drink. I initially told the hostess to cancel the order because what should have been a simple request seemed to be creating unnecessary difficulty. When the server came out to apologize for the Irish coffee being so late, she stated, “but the bar doesn’t open till 11.” What I had hoped would be a small morning indulgence turned out to be quite disappointing. I then told the waitress to cancel the Irish coffee and make it a hot chocolate. She stood there dumbfounded. I told her they were making it way too complicated to please just cancel the order and make it a hot chocolate. Overall, the hotel itself was comfortable, and the check-in experience was excellent. However, my experience with The Vineyard restaurant prevented the stay from meeting the level of service I typically expect from a Hilton property.

Everything is great,if there can have a late check out would be wonderful.

good

There were little sugar ants all over the cabinet in the room. A large spider web above the sprinkler head in the ceiling.

For the price just amazing

Staff very friendly from check in to checkout. Food was great at Bonnie and Clyde’s. Beds comfortable. Nice decor in updated fashion. AC could have been better but adequate. Super hot water. Overall stay was great.

One of the best outdoor pools we’ve experienced in a midrange, non-resort, affordable hotel. In a beautiful setting. It made our one-night “driving through” stay feel like a mini-vacation. In fact, we decided we’d stay here whenever near DFW or Grapevine.

Beautiful property with beautiful views fabulous pools, great breakfast and clean rooms !

The most beautiful hotel in Cairo. The receptionist, Youssef, is a wonderful person. All its ok

All its ok

The bar/restaurant is very nice, with reasonable prices. The only thing disappointing was the breakfast buffet. The 'fresh fruit' seemed a little dried out. The bacon was way too thick and hard as a rock. I couldn't even cut it with my knife. The roasted potatoes looked delicious on the outside, but seemed undercooked on the inside. They did offer made to order omelets, which looked good. All in all a great place, highly recommended! We will surely be back!

Exceptional

Clean Room, nice staff, pretty lobby

Clean room wonderful welcoming staffs, everything was superb

Clean rooms and the staff were excellent.

Exceptional

The rooms were clean and well stocked with amenities the staff was helpful and polite, breakfast was good! The pools were relaxing and nice

Nice hotel with great food and amenities. Staff was wonderful.

Exceptional

Exceptional

Great view from the pool and outdoor areas

The front desk staff was wonderful checking in and checking out. Joey the Front desk Mgr was especially helpful. Would stay here again and again. Loved that they also locked the parking lots for guest safety at night.

环境好，设施完备，工作人员态度好

All good except for bug in the room

They checked in every day to make sure everything was going great.

We asked multiple times to get a refill on shampoo, conditioner, and bath soap but never got it. Even when housekeeping made up the room, the bottles were not refilled. Inconvenient

This is a first class hotel. Breakfast was great, the bar and food in the bar were great.

Loved the hotel, staff were supper nice and very helpful. Our room was very clean, bed was comfortable and very quiet.

The pool, jacuzzi and walking distance to the mall The airport shuttle did not show up on schedule. We waited 1hr 20 mins for the hotel shuttle even after contacting the hotel. So many Hilton shuttles but not the correct one, perhaps they should combine pick up to Hilton hotels if they are close by?

Clean and friendly staff!! I wish there was an open snack bar with beverages by the outdoor pool. Walking to the hotel bar inside was very inconvenient

Room had some leftover trash under the bed from previous guest but overall the hotel and staff were great!

The front desk staff was consistently helpful, especially Joey, who went above and beyond. When we discovered ants in the room, he handled the situation quickly and professionally and moved us without any hassle. The breakfast buffet was delicious with plenty of options, and it was a great way to start the morning. Overall, this Hilton delivered a comfortable stay, great service, and amenities that made our trip even better. We would definitely return.

I will be back..

Impressive

The room was very clean and the staff were very nice.

Impressive

everything was wonderful but we noticed we had ant’s the next morning.

The place was clean and everyone was helpful. We enjoyed the stay, the food in the restaurant was good and the waiter was excellent!

Bar was great though, staff super friendly there - and rooms very clean and comfortable.

Exceptional

Enjoyed our stay and would recommend to others.

Superb

Highly recommended place to stay

Breakfast was amazing love the bacon

This Hilton hotel was the absolute funnest one I have ever stayed at everything you need is here I would love to live beee.

Amazing & very quiet

When I called the front desk upon my arrival they did send someone to help me. When I left I struggled to bring my luggage down. They were not helpful but they did offer a luggage roller downstairs. Additionally, I would not eat here again. I felt like I ate a bottle of salt. I ate at BC and tried the steak and club. The waitress said that was the best at the restaurant and she would recommend. I woke up at 2 am drinking tons of water. Note I had heart surgery last year and must watch my salt intake. I went to check out the business center and it looked like a broom closet. I believe you pay for what you get. I could have paid cheaper for other hotels in area and could have been provided clean room and better amenities. That should be least of my expectations. If you pay $300+ a night I expected a lot more. I did not use the tennis court or other amenities nor do I usually review but as a business owner myself I would want to know so I’m doing this for higher management. Despite experiences I still tipped staff. I understand people still have to eat and live.

We had a great stay. The room was very clean and well maintained, which made us feel comfortable from the moment we arrived. The location was very convenient and close to restaurants, shopping, and local attractions, making it easy to get around. The staff was friendly and professional, and room service was prompt and efficient. Overall, the hotel provided a pleasant experience, and I would definitely consider staying here again in the future.

Our flight was canceled hotel had a shuttle which was super helpful! Nice king room comfortable quiet. We arrived late and still able to order food for dinner! Staff was very positive and helpful!

Ants on the 4th floor bad coming through the window. Told staff all they wanted to do was spray chemicals (at midnight mind you) not switch us rooms just spray. & yes I know that’s prob the only way to get rid of them but didn’t want to sleep smelling chemicals all night. had ants all over dresser, nightstand on the opposite side of the room and got on our luggage. If it’s this bad on 4th floor how is it lower? Other than that hotel was nice and clean.

Yes someone was given the same room number and was entering my room with keys that was given by the front desk even though I was already checked into the room for 2 days already.

Clean room

Overall get stay!

Loved our stay. Very accommodating to that i had a toddler who was into everything from the beginning. Rhe evening bellhop was very nice. This morning's bell hop was downright rude. We were packed and ready to go thinking it would be like last night. He proceeded to talk into his walkie talkie, saying that "we were slow and was going to come back later". Haven't been able to pull the car around either.

Breakfast and restaurant staff were very nice and attentive. The biggest concern was the bathroom door, which did not fully close and offered very little privacy. We were told this was a design issue present in all rooms. The pool and jacuzzi were enjoyable, but there were no rinse-off showers nearby. We also encountered maintenance issues, including a loose shower handle, a frequently clogged drain, and empty shampoo and conditioner dispensers. The elevators also had an unpleasant odor.

Exceptional

Cookies are great for a treat.

Great room. Good food.

They had a scheduled power outage from 11pm - 6am in the morning that they informed us about when checking in to the room. No time to get another hotel they were all booked. So had no choice but to stay there. Next day checkout, no compensation at all for the horrible night without any power and no A/C in a hotel room. Gets pretty still and hot in them fast. Not even Hilton honor points to my account. At least something would have been nice. $50 off next stay or anything. Still haven’t heard from any supervisor or manager like the front desk staff said they would do. So yeah, pretty terrible stay. Other than that the hotel is usually fine.

The hotel is very clean, very organized, well put together and the grounds are very nice. If I had to point out one thing, it would be the shower in the bathroom. The shower head was too large and had a lot of pressure, almost too much because when you start it, it blows the curtain out of the tub and floods the floor. There also is no fan in the bathroom so when you close the barn style door everything is dripping wet (toilet, countertop, walls and ceiling). Definitely an easy fix because everything else was great.

Great hotel near the airport with free shuttle every hour on the hour from the hotel. The buffet breakfast was excellent too with made to order omelets and attentive service at the table for coffee and juices. The price was reasonable at $14. We also ate dinner at the on site restaurant Bonnie & Clydes, which was also excellent. Nothing to complain about this hotel.

The room was clean and the coffee shop was excellent

The fitness room was one of the better hotel gyms we’ve used, and having two restaurants onsite was very convenient. Overall, the staff and facilities made for a comfortable and relaxing stay. We would definitely stay here again.

The power was out and couldnt do anything. Slept with a flashlight

Had a great time, the people at the front desk were very helpful, the personnel at the vineyard went above and beyond, had great fun at the indoor pool. Will definitely come back and highly recommend. Thanks for a great week.

Everything was wonderful. Outdoor pool was great, just needed a good vacuuming. Perfect location to everything.

Friendly Staff, great gym, and affordable breakfast.

Property has gone a bit downhill since we last stayed there.

It was good

Great place to stay.

Clean

Need renovations

Beds were heavenly and the bathroom was clean and modern. Hotel gas wonderful amenities and we wish that we could have enjoyed them!

Very clean. updated. will return on next visit.

We had ants in our room. Let staff know. Basically they said, okay. No offer to relocate, come in and clean, or give a discount. It would take a lot for me to stay here again.

Absolutely loved the lobby. Truly a beautiful hotel. Very quiet and clean and just had a great experience. Will recommend to everyone

Clean and great staff.

Property was very nice, had a professional atmosphere, and everything was clean. Rooms were small with only a few extras, but again, everything was high quality and clean. Staff was very nice. Gym area was very cool with nearly everything a professional paid gym would have. We didn't expect such a well equipped gym. The pool area was clean and comfortable. Our only complaint was the breakfast. The staff was unusually frequent in checking in at the table and followed us around at the buffet talking to us. The breakfast coffee was burned and the food, while not burned, did not taste good. Everything felt overcooked or under a warmer for too long. We arrived within minutes of opening to beat the crowd from a big event being held that weekend with hundreds of people in attendance. The only thing we ate was the fresh fruit and so we left for other options. Since I prepaid for the breakfast on Expedia, no refund was available for this subpar service. We would stay here again, but we would not eat the breakfast. The onsite coffee shop and restaurant/bar appeared to be much better in quality, but we did not partake in these options.

Front desk staff could be nicer and more accommodating. Everyone else restaurant cleaning all were awesome.

The breakfast had a good selection of hot food items, fresh fruits, delicious pastries, and polite servers for coffee or juice that kept my cups full.

The lady at the front desk was rude. The vending machines didn’t work and I wanted water the gift shop was closed and I had to go down the street to 7 eleven

Everything was amazing

The rooms need a little updating

Nice older hotel convenient for our trip to Grapevine. Friendly staff. Strong 80’s vibe but well maintained. Large heated indoor pool and jacuzzi. Outdoor pool. Very nice outdoor amenities like basketball and sand volleyball. Room was dark with one small window but nice otherwise. Beware the motion detector weird light switches throughout the room that blink at regular intervals 24/7 and randomly turn on. We couldn’t figure them out and no instructions were provided.

Very convenient location. Grounds have nice amenities. Walk around the pond in very pleasant.