Comfort Suites DFW North/Grapevine
About Comfort Suites DFW North/Grapevine
Comfort Suites DFW N/Grapevine in Grapevine, TX, is a nonsmoking hotel located just two miles from Dallas-Fort Worth International Airport, in close proximity to the Delaney Vineyards, Grapevine Opry and Grapevine Lake. Our guest rooms, feature refrigerators and microwaves along with cable television channels, coffee makers and hair dryers. Some rooms also offer additional amenities such as, free airport transportation, free wireless high-speed Internet access, free local calls, free newspaper on weekdays and an outdoor pool. For business needs, there is access to copy and fax services, and a meeting space that can accommodate a variety of events and functions. For added convenience, guest laundry facilities are available onsite.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
Guests generally appreciate the cleanliness, comfort, and spaciousness of the rooms, as well as the friendly and helpful staff. However, there are recurring issues with breakfast selection and availability, room maintenance, and amenities such as the pool and hot tub not being up to par.
- Clean, comfortable, and spacious rooms
- Friendly and helpful staff
- Breakfast selection and availability issues
- Room maintenance and amenities not consistently meeting expectations
- 4/5
Rooms with two king beds are available. Close to a Waffle House.
- 2/5
Hotel super viejo y con falta de mantenimiento.
- 5/5
Great Breakfast and staff
- 4/5
Breakfast was amazing close to where we went. NA
- 3/5
The Breakfast window was quite short
- 4/5
Very good
- 5/5
Exceptional
- 4/5
Very good
- 4.5/5
Superb
- 4.5/5
Clean cheap
- 1/5
Staff very kind and helpful booking is a 4starts hotel, and is absolutely not. I believe is much more equal to 2-3stars. very old building and rooms cleaning room never seen Breakfast poor (really basic) cleaning only after 4 days and the bed has never been made in 6 nights.
- 3/5
This hotel is in a great location if you’re looking to stay close to the airport. The staff was very nice and friendly. Check in and check out were both easy and quick. The bed in the room was very comfortable. The big jetted tub was a nice feature. The room was spacious and had a mini fridge and microwave. The bed and bathroom were clean. The faucet in the bathtub dripped constantly all day and night. The key cards to open the door were having issues with working properly. They would often fail or the door would get jammed. We stayed for 4 nights and never had the toilet paper restocked. We had to flag down a maid if we saw her in the hallway cleaning a nearby room to ask for another roll. The room, albeit spacious, was a bit run down with paint chipping and rips in the carpet. The continental breakfast didn’t have many options at all. I found it strange that they had two types of sausage (patties and links) but no other meats.
- 3/5
This hotel is in a great location if you’re looking to stay close to the airport. The staff was very nice and friendly. Check in and check out were both easy and quick. The bed in the room was very comfortable. The big jetted tub was a nice feature. The room was spacious and had a mini fridge and microwave. The bed and bathroom were clean. The faucet in the bathtub dripped constantly all day and night. The key cards to open the door were having issues with working properly. They would often fail or the door would get jammed. We stayed for 4 nights and never had the toilet paper restocked. We had to flag down a maid if we saw her in the hallway cleaning a nearby room to ask for another roll. The room, albeit spacious, was a bit run down with paint chipping and rips in the carpet. The continental breakfast didn’t have many options at all. I found it strange that they had two types of sausage (patties and links) but no other meats.
- 3.5/5
The staff are good and the hotel is at a very good location. The breakfasts were the same items the whole week and were boring. The rooms were nor cleanefd for us the whole week even if we requested twice of our stay.
- 2.5/5
Location Room wasn’t super clean, shower head was broken, mini fridge was not cooling and the carpet was wet
- 2.5/5
Location Room wasn’t super clean, shower head was broken, mini fridge was not cooling and the carpet was wet
- 4/5
Breakfast was great. Drapes were broken at the top. No smoke detector the first night. Door issues.
- 4/5
Breakfast was great. Drapes were broken at the top. No smoke detector the first night. Door issues.
- 3.5/5
The staff are good and the hotel is at a very good location. The breakfasts were the same items the whole week and were boring. The rooms were nor cleanefd for us the whole week even if we requested twice of our stay.
- 3/5
I liked the affordability The room had a musty/mildewy smell that was unpleasant, the staff were a bit off putting (plus they said my room number aloud at check in when they’re just supposed to point at it for privacy purposes), the room door was tough to open, the carpets weren’t clean (there are stains everywhere), the breakfast kind of sucked & there were no sides (aka potatoes or sautéed veggies). The sausage was so greasy, i threw up shortly after eating 3/4ths of one. I expected more out of this place and unfortunately it just wasn’t impressive. I’d stay here in the future if there arent any options within my budget, but other than that, this place is off of my list. They also charge one night’s worth of an “authorization charge” to test your card before you check in?? I’m use to hotels doing safety deposits at check in, but this was unexpected and it’ll take a few business days for my funds to be released, which is extremely annoying. I’ll give this place a 5/10, maybe a 5.5/10? It was one of the cheapest hotels in the area so there’s that. Please do not be misled! This place IS NOT A FOUR STAR!!! I’d say a lower-mid end 3 star instead.
- 3/5
The room had a musty/mildewy smell that was unpleasant, the staff were a bit off putting (plus they said my room number aloud at check in when they’re just supposed to point at it for privacy purposes), the room door was tough to open, the carpets weren’t clean (there are stains everywhere), the breakfast kind of sucked & there were no sides (aka potatoes or sautéed veggies). The sausage was so greasy, i threw up shortly after eating 3/4ths of one. I expected more out of this place and unfortunately it just wasn’t impressive. I’d stay here in the future if there arent any options within my budget, but other than that, this place is off of my list. They also charge one night’s worth of an “authorization charge” to test your card before you check in?? I’m use to hotels doing safety deposits at check in, but this was unexpected and it’ll take a few business days for my funds to be released, which is extremely annoying. I’ll give this place a 5/10, maybe a 5.5/10? It was one of the cheapest hotels in the area so there’s that. Please do not be misled! This place IS NOT A FOUR STAR!!! I’d say a lower-mid end 3 star instead.
- 4.5/5
Friendly staff rooms were clean beds very comfortable breakfast good A bit far from eateries
- 3/5
Lock on the door was temperamental. Worked about half the time. (CHANGE LOCK) Tv remote inoperable. (GET A NEW REMOTE) Big luxury bath tub! (high step-over and only one grab bar) Big fall hazard for blind wife! (INSTALL ANOTHER GRAB BAR)
- 1/5
Fluorescent lighting right off the bat makes an unwelcoming entrance. Furniture has stains that make you question the bedding. AC broken, lock on door was lose! Old TV that loses connection if moved, dirty remote. WALLS- you have to remember to wipe down your walls Comfort Inn- found disgusting things. Will not stay again.
- 3/5
The room smelled musty and moldy. The airport flight path was right over the hotel so we heard planes till about 11:30 pm.
- 4/5
Towel was not clean
- 5/5
AMAZING SERVIE, START TO FINISH!!!!
- 4/5
Staff was very helpful. The room was clean and was quiet given proximity to DFW.
- 4/5
The give you alot of towels .
- 3/5
Bare minimums on everything. Front desk and food staff at breakfast very friendly
- 5/5
King beds were great and the jacuzzi was awesome!!
- 5/5
Quiet
- 5/5
I have a beautiful experience here. Hotel was clean and the staff were friendly and very helpful. The airport transportation was my main reason I picked this location. Provided the services as stated.
- 3/5
Various minor things needed repairs in the room - broken shower drain, loose shower safety handle, treadmill in the fitness room didn’t work because of a missing magnet on the safety release. It was an adequate option if you’re looking for a budget hotel & just need a place to sleep & shower.
- 5/5
This is a basic hotel. Clean for a few nights stay.
- 4/5
We are frequent travelers to the Grapevine area and always manage to stay at this certain hotel
- 5/5
Good breakfast. Comfortable room. A/C worked great. Friendly staff. The morning breakfast attendant was great.
- 2/5
I’d avoid it
- 5/5
Staff was great and room was spacious
- 4/5
Nice
- 5/5
Great place
- 5/5
Large room, good experience
- 4/5
There was no hot tub available and the pool was not up to par.
- 5/5
Clean, eye appealing, very nice and helpful staff!
- 5/5
We enjoyed our stay. Very nice place. Thank you
- 4/5
One night stay. The hotel is near DFW airport, guiet area and seemed safe. The room was clean, and the bed was comfortable. The bathtub was huge, but there was no way to take a good hot soak, something was off with the way the hot water turns on. The breakfast was adequate.
- 5/5
Nice hotel, affordable rates.
- 5/5
Newly remodeled hotel. Very easy access to and from the airport, maybe 5 to 10 min.
- 3/5
Dirty room carpet. Clean beds and sheets. Helpful staff at reception. Dirty sock in elevator. Good value. But need to keep it up
- 5/5
Room was great, clean stocked
- 5/5
Smelled funny
- 5/5
Great breakfast. Great staff. Very good stay.
- 5/5
grate brekfas cleen evry thing polit peple
- 5/5
I slept well very quiet hotel friendly helpful staff
- 4/5
Bed wa
- 5/5
Very good check in and stay. Very friendly staff and good breakfast.
- 5/5
Clean rooms
- 1/5
There were stains all over the couch and floor. Bed frame was broken and creaked whenever I turned over. If it hadn’t been so late when I checked in, I wouldn’t have stayed.
- 5/5
SAFE
- 5/5
Clean room, friendly staff, great self parking. Close to a lot of things to do in Grapevine. Breakfast was great
- 5/5
Everything was excellent and was a very convenient spot. We had a great stay.
- 5/5
Staff were great
- 4/5
Had trouble accessing tv guide. Other than that stay was good.
- 4/5
Hotel was good room was clean and breakfast was nice
- 3/5
I stayed 2 nights over a weekend. We were on the first floor. The room smelled very musty and was very humid. Luckily I always bring a bathroom spray which helped a little. The carpet is dingy and needs replaced. The bathroom had a 2 person tub(not requested) but the bathroom needs some upgrades. The hotel would do itself a favor by upgrading the mirrors in the bathroom to LED mirrors. The mirrors are old and the mirror is chipping. There was also drywall damage that was not repaired well. The outlets were old and could use replacing so they aren’t the old beige. A fresh white would be less noticeable. I did not have breakfast. Parking is not great. The parking lot is shared with the hotel right next door, so it was full the first night because we got in late. There are so many hotels in the area. I would pay a little more for a nicer hotel.
- 2/5
Was a roach in the room
- 3/5
The room was ok. There was a leak in there, but it wasn’t bad. The lobby was very nice. My kids swam at the pool and when they were getting out, my youngest used the hand rails to get out. When we got to the room he was in so much pain. His hand was full of fiberglass splinters. I went to the front desk, and was met with no compassion or concern. I was just given 2 bandaids to try and pull them out.
- 5/5
Awesome staff,bfast and rooms
- 5/5
We had a big group from our church and everything went smooth and easy. We will definitely be staying again with our group. Rooms were clean, staff was friendly and the breakfast was a plus. Thanks for a great stay!
- 1/5
We checked in and the very next morning the manager accused me of smoking in the room I told him to check his camera I had just went out and smoked he wouldn't I smoke a pack a day and smell like cigarettes he just kept screaming at me they called police and threw us out but before they came he tried billing my card for 269.00 am h to call my card and choice hotels I'm not paying for the second night
- 5/5
.
- 3/5
The hotel
- 5/5
Fantastic day I highly recommend this place! I never stayed this chain before but I definitely will be from now on
- 5/5
Great hotel near the airport and everything in Grapevine!
- 5/5
Nice hotel with clean rooms. Convenient location. Across the hiway from Bass Pro Shops, and walking distance from Waffle House.
- 5/5
Everything went well staff was good very responsive and clean room food was good for breakfast
- 3/5
The first room had potato chip crumbs left from previous person all in the couch. The second room had rust stains all over the pull out couch mattress and the mattress was terrible. Breakfast was decent, staff was ok but not very welcoming. The pool was also terrible. The water was nasty and algae was along the walls.
- 5/5
Clean room
- 5/5
Loved the entire stay! Everything was clean, front desk was helpful! Will definitely stay again.
- 3/5
Great location to get to the airport quickly.
- 4/5
Especially a tube in my room.
- 5/5
Definitely one of the best hotels I’ve stayed at in DFW area . Very clean and great staff. Definitely coming back to them and recommend this location
- 3/5
The place it’s ok if you are just sleeping there. They have many issues with keys and even though it’s a non-smoking hotel, people smoke right outside the front door. Elevators smell like someone was smoking pot inside. The breakfast are it’s small but good flow of food.
- 5/5
Location was very good.
- 1/5
Paid for a room for 5 people, it was not very clean and the pull out bed was covered in chips and had a dirty mattress. The staff had 1 blanket extra for the bed.
- 1/5
Booked this hotel because it was located within minutes of the DFW airport and they offered free airport shuttle service. It was priced a little higher than the other hotels, but I justified it was because the hotel was nicer. Paid for hotel prior to arrival, required because it was booked same day. After arriving and checking in, I noticed a letter on at the check-in desk that stated the complimentary airport shuttle hours had changed from 3:30am to 12pm to 4:00am to 11:00pm. It stated because seating is limited, they required you to make a reservation. Before leaving the counter, I told the lady that I needed to make a reservation for the following day for the airport shuttle. She proceeded to tell me that right now they don't have a shuttle service that their van has been down. Sorry but we can't help you. This of course was a huge issue because this was the main reason I stayed at this particular hotel was because they offered a complimentary airport shuttle. She wasn't able to help with an uber, refund or anything! At this point it was late and I just gave up trying to find another hotel, so I stayed. Once I was settled in and I got in bed I kept smelling something awful. I looked over the blanket, and I noticed there was several small circular stains similar to pee stains and stains closer to the top. They still had rings around them and smelled fresh. I was disgusted, needless to say I didn't get much sleep after that.
- 5/5
Nice place.
- 4/5
Room was nice and clean. Pool needed a little work, missing tiles at the bottom of pool, water cloudy
- 3/5
Decent breakfast area but also walking distance from Waffle House. If I had to stay more than the 1 night I booked, I would have changed hotels.
- 2/5
There was a dirty washcloth left on top of the shower curtain rod, the vent fan was filthy the tub stained and the tub faucet kept dripping even after being turned all the way off.
- 1/5
Wifi sucks
- 3/5
Sheets had stains and hairs on the sheets when we were checking the bed. Room never cleaned for the 4 nights that we were there. Breakfast was ok until this morning: No forks, no meat, only one juice option and no coffee. I normally stay at Comfort Inn for the spacious rooms but this one had small rooms. My second thought was that I should have booked the Hampton Inn next door instead.
- 5/5
Very clean room, great size for price. Quiet halls and great breakfast options. Professional and friendly staff. Would definitely stay here again.
- 5/5
Bed suite
- 3/5
The room has a smell
- 5/5
The hot tub is too high for a senior to climb over the side. The floor of the hot tub is too slippery. Had to shower holding the grab bar the entire time.
- 1/5
The staff were not helpful. I got charged a $50 fee… that was supposed to be credited back. Never happened. When i tried checking out I was ignored but had two small children with me so just had to leave. It was just an odd experience. Breakfast was a mess. Not enough room, food, or organization.
- 4/5
Didn’t care for breakfast scrambled eggs were very watery. Settled for a waffle instead.
- 5/5
This hotel was so nice! You get complimentary lemon water in the lobby. There was a variety of food for breakfast. The rooms are spacious. Everything was clean.
- 3/5
Not stay there again.
- 3/5
Pool and hottub were closed. No sign was up to say why. We were not informed at check in that they were closed. I admit we didn't ask if they were open we just assumed they were. Room was clean bur pillows on bed were somewhat lumpy.
- 4/5
Staff are nice and accommodating. The hotel was clean, however, some places in the bathroom had mold. The aircon made loud noise.
- 2/5
Did not eat breakfast
- 4/5
In was good. Minimum 25...
- 5/5
Staff was very accommodating. It smelled clean and fresh in the lobby.
- 5/5
Excellent value for the money. I didn't see it on the website, but there was in-room coffee and a hair dryer.
- 5/5
Clean room, great staff, property quiet.
- 5/5
Room was great, clean and spacious. Staff was great and breakfast was great.
- 5/5
Fresh breakfast, great environment to stay..
- 5/5
Breakfast was good and the room was very nice.
- 3/5
The week before I booked my reservation, I called the motel and spoke to the manager specifically asking if the shuttle could drop my wife off at the mall and she replied that would be no problem so I booked the room. The next week when we arrived and checked in they refused to drop her off at the mall. We will not be staying at this property again. And the breakfast wasnt that good either.
- 5/5
Beautiful clean room - huge bath tub!
- 5/5
this place is so clean and smells good and fresh! staff are cery nice and friendly
- 5/5
Very nice overall.
- 5/5
For what it is, you can't beat the price.
- 5/5
Nice
- 1/5
Hotel smelled bad, carpet dirty not vacuumed, we did not stay the night, we asked for a refund after seeing the condition of the beds and stained dirty sheets.
- 3/5
Pros: Room was a good size. shower/tub was big. Small soap bars & toilet paper furnished upon request. Hallways smell nice & lemony (too bad room was not as clean as the hall smelled). Breakfast (scrambled egg, sausage links, bread, yogurt, cereal, waffle) provided. Plenty of parking. Lobby desk staff provided good customer service.
- 4/5
Didnt use either