Tru by Hilton Grand Prairie

Great place to stay

good location!

Room was very small, but it was very clean & staff were helpful. Breakfast was ok.

Relaxing and really nice stay. The staff was absolutely wonderful and nice. They made sure that all of my needs were met. I would stay again.

Bad smell on all floors but the staff was so so nice!

Clean rooms, good options for breakfest, very close to many things to do

Exceptional

A gem.

Exceptional

Loved the free breakfast options.

"C" (not how you spell her name obv) at the front desk was amazing. I really liked the scent that's throughout the hotel; not overpowering, not totally fake smelling, room was really clean, soft sheets.

The property and rooms were clean and it was an enjoyable trip. We didn’t use the gym, but it appeared clean and organized. The staff were friendly. The free breakfast was not great at all. I’ve had way better. The food is the only reason why I’m giving this stay 4 stars.

Exceptional

The lobby was a little cluttered with games and stuff, but the rest of it was just fine. It was very quiet and I slept well. The breakfast looked good but I had to leave so I didn’t partake. I would definitely stay here again.

Rooms and property were clean and breakfast was excellent.

Superb

The hotel was very modern and clean. The staff was very helpful and friendly. Will definitely stay here again.

No issues. Clean, Effective.

Good location, easy parking

clean property

N/A

Great hotel close to AT&T stadium. Would stay again

N/A

It was very simple and neat. Perfect for a work trip. Will definitely use them again.

With the Hilton honors app you can check in and check out virtually and have the key to your room on your phone. It was super convenient and the whole stay was great. No complaints.

The room was small but...

The room was small but clean. The bed was very comfortable but the road noise was horrible!

Our stay was excellent. We checked in earlier as we arrived in town a bit early and needed to get ready for our concert.

Check in went super smooth and staff was friendly. This hotel is pet friendly and super sweet with me bringing my cat. Breakfast tasted amazing. Rooms and bathrooms were clean. I didn't have any issues during my stay, but staff was very attentive when I was there for others. Would definitely stay again.

Rented this room in Grand Prairie for the same price as a two star in Arlington, which is right across the street, because of the tax and fees difference. This is a much nicer place for the same money. Must be a hospital close, we heard sirens all night. Breakfast was great.

Exceptional

Clean room, issues with card reader

I liked every thing wonderful and will definitely go back

I slept until I woke up and was ready to go. I showered in the amazing shower with incredible soaps. Man! I want the citrus body wash. I went downstairs at 445 am before breakfast. Hind sight, I wish I had asked for some fruit or cereal for the road. I didn’t eat breakfast there because of my timeline. So, if there is any recommendations for improvement it would be to have a grab and go option for those leaving before. I totally would have taken a dry bowl of Cheerios to munch on. Overall, I already plan on staying here again as we continue our move to TX the next two months.

Great place to stay. Great staff, breakfast, and rooms. Would definitely stay here again.

Clean room great stay

Great location for six flags or globe life stadium to see the rangers. Very clean, affordable and efficient

Very good

Exceptional

Great stay

Exceptional

Good breakfast

Room looked like it hadn’t been vacuumed in a while.

Staff was very helpful and nice.

The hotel was nice and quiet. The room was clean and everything worked. The staff were nice and accommodating.

Exceptional

The staff great & accommodating. The hot breakfast was good as was the bed. We were booked for 4 nights. We left after 1. They graciously charged us only for the 1 night w/o giving us any grief.. again the staff was awesome. That there was a pawn shop next to Tru.. the room felt bare w no carpet on the floor. The furniture was a mish mash of styles.. Not to our standards.

The staff great & accommodating. The hot breakfast was good as was the bed. We were booked for 4 nights. We left after 1. They graciously charged us only for the 1 night w/o giving us any grief.. again the staff was awesome. That there was a pawn shop next to Tru.. the room felt bare w no carpet on the floor. The furniture was a mish mash of styles.. Not to our standards.

It was close to the highway and easy to all stores but was quiet in the rooms

It felt safe and clean.

Last minute booking and was fairly cheap for a big event weekend. The staff was extremely friendly and the hotel/ room was very nice and clean. Also a great breakfast!

Exceptional

Hotel was quiet and clean. Check in was

Very clean and quiet. Staff was helpful and polite.

Exceptional

Awesome accommodations! Very nice place to stay.

Very family friendly We did have ants in our room.

Very family friendly We did have ants in our room.

Comfy bed. Appreciate the coffee/hot chocolate always available.

Room was super clean and staff was very friendly and helpful. Had a good night’s rest, comfy bed.

Well maintained basic 3 star hotel. My room was on highway side which had some noise. Not their fault but need to know. Ask for the back if you’re sensitive. Breakfast was good! Bath products above average. Staff. Very nice.

When I arrive the young lady that assisted with check was extremely nice and cheerful and the young lady that I checked out with was friendly as well. The only thing that wasn't up to my standards was cleanliness of the room. Im a bit of a clean freak so finding hair on counters and floor was a no for me and floors not being as clean they looked. I walked barefoot on floor and feet turn black from grime. Also the water form sink and shower had a strange smell kinda of like sewage. And base of toliet was loose it was missing a screw. Other than extremely thin floors and a loud upstairs neighbor the overall stay was okay.

It was clean and the staff were very nice, friendly and helpful. One of the cleaning products used was way too strong.

The staff was friendly, patient and informative. The room and bathroom was spacious and clean. The gym was awesome. The breakfast selection was small but thats fine because I wanted to enjoy what the city has to offer.

Perfect stay

None to share, just wish the star rating matched the experience. The staff was great; however, the bed was uncomfortable, guests above me was heard walking all night due to wooden floors, breakfast was good for options, but okay for taste.

10/10. Location parking and staff were excellent. Breakfast was a nice amenity as well.

It was a great stay. Pricier than usual but there was World Cup going on. It was in demand.

It was a good stay… The location in relation to proximity for everything was a plus. Breakfast was really good! Staff was friendly in the very helpful.

Nice clean

Everything was great except our shower leaked a lot of water every time we used it.

Clean room, staff was very nice.

The lobby and common areas were clean and well maintained.

Clean room and property. Great coffee!

Good parking. Secure area.

For the price we paid for 3 rooms for two nights, I really can’t complain! Our rooms were all very clean. No weird musty smells like in some hotels. The noise from the highway bothered me a bit the first night, but that’s really just part of the location. We stayed to be close to hurricane harbor! Breakfast in the mornings was nice too- nothing great, but clean and edible and did the job! I would stay there again for sure. It would be nice if it had a pool, but for this specific trip we didn’t mind since we were headed to the waterpark!

Very clean and quiet property.

Great location, very friendly staff and nice clean rooms

From the time I checked in and throughout my stay all staff members was very nice. Whenever I come back to Grand Prairie I will definitely stay here again. Thank You ❤️❤️❤️

Great breakfast. Clean rooms. Only problem was all night loud mechanical noise in room that precluded sleep. Was offered different room at 2am, and ear plugs at 4:30am. Still no sleep. Was told management would call and offer refund, that didn’t happen. They were going to put my room out of order until they figured it out.

It was okay for what I oaid.

Very nice overnight stay after an event! Cold room, nice bed, clean, nice towels, lots of plugs

Muy buen servicio todo en general

Clean rooms

Check-in was seamless, and the staff was excellent. Very clean in appearance and felt comfortable. The professional team went to the extent of advising us that breakfast would be ending soon and asking whether we needed anything before it closed. Excellent parking and location. EV charging is within minutes for your vehicle, and two malls in different directions are within minutes for shopping. Walking distance to a convenience store as well. I will be booking again when visiting the area. I am a Marriott member, and Hotels.com was a better rate, hands down. Thanks!

Todo en buenas condiciones y muy cómodas las habitaciones .

One of the best places I've stayed—close to the airport and T&T Stadium, and the price is very reasonable.

Hotel was okay, but way too noisy for light sleeper. I could hear the traffic on the freeway and the AC made lots of noise and smelled bad. Cleaning was 7/10.

Clean, convenient location, great staff. Only issue I encountered was the fitness equipment was inoperable due to technical issues, and the breakfast did not have some of the basic condiments such as hot sauce, sugar free syrup, etc. Otherwise a great stay and would certainly stay again

Excellent!

Towel was not cleaned and had some spot on it didn’t feel like using it

New facility, very well kept and staff was friendly and knowledgeable.

Clean room, nice staff (very welcoming and friendly)

The rooms were nice and clean

Bathroom light flickered, roach in the shower, tv remote only worked when standing directly in front of the tv

Very clean rooms and hotel. Very helpful and friendly staff. Excellent breakfast. Great location, very convenient for activities around Arlington.

Good

The nose level was crazy. And there's no microwave inside room. That's my only complaint.

Very nice stay!

Smooth experiences all around

It is so convenient to the expressway which is great and it is a good hotel

Very nice hotel

Bed was harder than expected but it was a clean hotel. Everyone was nice and accommodating.

THE STAFF WERE NICE AND VERY ATTENTIVE. CLEAN ROOM AND HOTEL IN GENERAL. MY SHOWER LEAKED AND I INFORMED THE FRONT DESK AND SHE PROMPTLY PUT IN A WORK ORDER TO HAVE IT FIXED.

Great stay! Would stay again

Everything was pretty good except I woke up one morning with a bug crawling on my bed.

Everything was amazing. Staff was wonderful and so helpful. My only small complaint would be better bedsheets that microfiber stuff is yucky.

Clean

Great hotel at a reasonable price. I do wish that Hilton would upgrade their bedding in all their hotels. Very thin comforters that barely cover the top of the bed. No excuse for this!

good location to everything.

Would stay again

Rude & harassing front desk Employees , they speak badly and gossip among themselves at ear shot about the guests I do not recommend at all . Rooms were dusty and towels had hair ,empty dispensers in restroom.

Nice

Lovely hotel. Great helpful happy staff. Lovely and clean rooms and communal areas. Great shower and lots of towels.

Breakfast was subpar, especially for amount charged for the room.

Wasn’t the best experience

Yep it was nice loved it can’t wait to go again

Notch very kind staff and a very safe place to be

Clean Room Good AC