La Quinta Inn & Suites by Wyndham Dallas Grand Prairie South

First, location. Secondly, I'd like to highlight the great customer service of one front desk person at this location. Ms. Brittany was not only professional but also attentive, corteous, and efficient. She definitely understands the meaning of hospitality. You have a good one here! On going repairs/construction, closing of common areas.

LOCATION WAS FINE, QUIET. NO DISTURBANCES AND THE BED WAS COMFORTABLE. RIGHT BY A WALMART AND CIRCLE K, WHICH WAS VERY CONVENIENT. ELEVATOR WAS A LITTLE SKETCHY, TOOK A LONG TIME OPEN UP ONCE TYOU HIT THE BUTTON AND MADE A HORRIBLE SCREECHING NOISE AS IT WENT UP AND DOWN; I THINK IT WAS THE ONLY ELEVATOR THERE. BATHTUB IN SHOWER DIDN'T APPEAR TOO CLEAN, UNLESS IT WAS JUST OLD. A BIT DATED IN SOME AREAS.

The shower head wasn't working, just a trickle.

The cleanliness

Everything...the room, the staff, the location...the breakfast!

I recommend this hotel for everyone

We always stay here when we visit Grand Prairie, TX. Location is convenient to shopping and entertainment in Dallas Fort Worth area.

It is near a Walmart and Krogers, gas stations, shopping, premium outlet mall, and traders village (flea market). Spent the weekend there and drove less than 10 miles overall for everything I mentioned.

Excellent Didn't have bacon

Clean and inviting. Room was spacious. Close proximity to shopping and food. Was only there for a quick overnight stay. the parking area is small and confining. One way routes.

Clean room

None

While parking was free it was limited

We’ve stayed here a couple of times and it’s convenient to where we need to be. The walls are paper thin and they were remodeling.

Convenient to every where. Britney on front desk was brilliant Shower was a little weak

The room was perfect! Hotel was clean and in a great location. Price was reasonable. Staff was very helpful, who gave us some great restaurant recommendations and advise us about the surrounding businesses and area. Close to stores!

The location is what makes this hotel appealing. Walmart is nearby and within walking distance, and there are plenty of dining options just a stone’s throw away. Parking is also plentiful, which is a bonus. The buffet breakfast hours were a little on the shorter side. We stayed during the week, so this was understandable, but weekends were noticeably busier. An extra hour would have helped accommodate the morning rush, although you make do with what’s available. What really stood out was the hospitality of the front desk staff. We were greeted warmly every time we walked in. A special mention to the young lady working the afternoon shift during the week. My daughter was competing in a golf tournament during our stay, and she always took the time to ask how things had gone. Coming from overseas, that genuine interest and kindness meant a lot and made us feel welcome. One thing to note is that the hotel is next to a distribution warehouse that operates around the clock, so trucks can be heard throughout the night. We were so tired that it didn’t bother us, but it’s worth considering if you’re a light sleeper. Overall, a comfortable stay with friendly service, a great location and excellent value for money. Well worth considering if you’re looking for somewhere practical and affordable!

La atención del personal, muy buena

It was a great experience, really clean facilities and helpful staff. I will definitely go back if I'm ever in town.

My room was very clean and well-appointed. My bed was so high that I almost needed a step stool to get into it. :) My only concern was how badly the bathroom floor creaked every time I stepped in there. I just hope the floor doesn't give way! Other than that, everything was very nice. I will stay there again.

Nothing Nothing

Nothing Nothing

I wish there was a better review i can give for this stay. Unfortunately the room we stayed needs alot of TLC.

H

Was charged 75 dollars for checking out 15 min lates.

The bed The cracked tile in bathroom floor

The bed The cracked tile in bathroom floor

Clean

Clean room.

The air conditioner in room 104 makes a noise that sounds like it has something loose inside - made it hard to get a good nights sleep - also PARKING WAS A NIGHTMARE!!!! - not enough - trucks coming and going late at night with warehouse next door

My husband and I were there 4 nights, there were 2 towels in the room so I asked for 4 more towels and the girl at the desk gave me a hard time about it. Also, the shower trickled and no pressure took me 20 minutes just to get the shampoo and conditioner out. I've stayed there 2x but never again

Tv had lines in and room smelled old and musty.

Pool was nice but does need some shaded areas around it . Can be fixed very easily with some table umbrellas or something similar

Pool was nice but does need some shaded areas around it . Can be fixed very easily with some table umbrellas or something similar

My only complaint was the noise above my room. You could hear kids running up and down the hallways above us. And there was loud stomping above the room.

Requested room change and that room was worse

Roaches were in the room.

Clean and spacious room. Breakfast was good. Location convenient.

Friendly staff. Working AC. Poor WiFi connection. Exercise equipment was not working.

Facility was amazing. Paul was awesome. Staff was great.

Excellent property, well maintained. BRAVO-ZULU.

The whole stay was great! Everything was so clean even the pool! It was a great mini getaway for us. La Quinta Never disappoints us! Go Cowboys!!!! ⭐️🤠

pleased with our decision. We were greeted by cordial staff (upon arrival and at breakfast the next morning). The room was clean and comfortable.. almost little to no noise during the evening and overnight hours).

No dislikes

No dislikes

We had a decent stay but the room was very humid and smelled like mildew.

The stay was wonderful

Close to restaurants, shopping and entertainment No issue

The hotel was nice. Bed was really comfortable. Loved the amenities. Of course microwave and fridge. Room was nice sized. They have breakfast but I did not eat there.

Nice and clean.

Outstanding

The room was good except :didn’t like the tile in bathroom was broken and made sounds when you step on it…most of the staff was very nice… had a couple that wasn’t very friendly…breakfast was good I just wish it included cooked oatmeal…what we didn’t like was people not picking up their fur baby poop…pool was good…

Nothing amazing but worked for us…

Clean and smelled really good.

Very convenient and easy to navigate too

The Rooms and service were very good.

The front desk staff was amazing and their customer service. However I was told smoking was permitted on the outside areas. I had to move rooms due to an extension however hours later I get told I have to leave due to the smell of my room which makes them believe i smoked in the room. I told them to rewind their cameras where they will see me multiple times outside smoking. They refused and even without finding any evidence of smoke as far as ashes or buds. I was still asked to leave and not refunded for the rest of my stay. When trying to speaks with the manager i was threatened for the cops to be called and when third party reached out, the manager was not on site. Also housekeeping walked into the room without permission from myself or knocking. The policy of them being allowed to charge due to smell was never brought up to me only their they would charge for makeup being on their towels.

Friendly staff, and good location. We are from Australia and travel to the USA on a regular basis.. would recommend this place to stay.

Good place

The room is clean and spacious. We were a family of 6 and met our needs. Breakfast was also great

clean room

Clean

This property is a good bargain. Conveniently located, helpful staff and the property is well maintained.

Breakfast: 9/10 Staff: 9/10 I enjoyed myself

Everything was pretty good except the tile flooring in my bathroom had some big cracks in it; especially around the toilet area. Other than that, the stay was pretty nice.

Nice pool!

The door had gaps around it, making the room fairly noisy when people were in the hall. You could easily hear normal talking, as if they were standing in the room with you.

Room smells like somebody was smoking inside the rooms

Places to stay

Staff was excellent and the property was clean!

The staff was very nice and attentive.

Property was clean. WAS a nice stay overall.

The front desk helped me with an extra bed and were very friendly throughout my stay.

Good hotel. Elevator may need an update but room smelled nice and was clean. Tile on bath floor was broken

Good

Clean rooms and nice area

Front desk said pol closed on Monday, but i saw 4 different families go and use the pool. Room #321 made noise all night long.

Clean hallways, hair in bathtub, on towels and debris in toilet upon arrival

Breakfast was disgusting, sausage were hard as a rock, the only thing that was good was the waffles and juice, room wasnt cleaned, had to ask for more bath towels

It was nice !

Great stay. Front desk clerk was super nice. Our air at our home had went out and we had to get a room. So she got is checked in and was just awesome.

The overall appearance and room was subpar. There is a trucking business right next door to the hotel that makes noise throughout the night. The impression I gathered from the condition of the room was the establishment was not concerned about the opinion of the customer. Pleasing the customer was not part of their agenda.

The staff was great and it was very clean and quiet. I will make this my hotel to stay at any time I'm in the Grand Prairie area.

Dolores in housekeeping, what a gem!! Miss Brittany at the front desk was so delightful and helpful. Rose the breakfast server was such a big help.

The rooms were very clean and staff was very friendly and responsive.

Located conveniently, friendly staff,

Breakfast was not what I expected

Nice rooms, bed was very comfortable. Easy access in & out of the facility. I would definitely stay here again.

Very clean, and quiet. Enjoyed our stay.

We booked this hotel for one of our employees, but unfortunately, the experience was disappointing. He was unable to sleep because the room was extremely noisy. The bathroom was also in poor condition, with missing and loose tiles, and the overall cleanliness did not meet expectations. Due to these issues, he had to change hotels for his last night to get a comfortable and restful stay.

Our stay was great. Check in was easy, staff was great. Breakfast was good with multiple options. Not an issue but the ac made odd noises but it worked fine. We definitely recommend

Our room was nice, beds were comfortable. I was confused why it stayed that 5 people could sleep in the room but only 2 beds available. The tile in the bathrooms wasn’t grouted down so would move some too. Huge downfall was extremely noisy ALL night. Above us people were making noise all night long and running the halls and jumping around. I also heard people yelling outside. The noise was terrible.

😁

Nice hotel ! No complaints

If you're looking for a perfect getaway just to unwind or get away for a few days this place is it. They're very friendly, provide a clean and comfortable room to rest and a breakfast to suffice the early morning cravings. Definitely will be back!

First thing when we walked into the lobby, there was a very pleasant smell to it. It was very relaxing and refreshing to not smell bleach, cleaning products or mildew like some other places. The bed was very comfortable. Room clean. The walls took some getting used to. They are

The bed and pillows were great. Good space in the room, and the shower had good pressure. Pool-area was good, not the best view, but it was clean. Washing and dryer was good. The room was a bit moist and had broken tiles in the bathroom, and it was a bit noisy from the trucks outside at night. The staff was friendly and breakfast was good. The elevator was slow, but for the most we used the stairs. Short walk to Walmart. Would stay there again.

Everything war absolutely clean, safe area, customer service is respectful knowledge professional friendly. I definitely recommend this hotel and I will definitely be back again!!!

Very nice property. Clean and friendly staff. Great option for anyone needing a affordable room.

Not enough light in the bathroom. Otherwise the property was nice and well kept. Our loveseat had a stain on it which is icky

Super clean and well maintained.

Clean, friendly environment had all the accommodations and amenities highly recommend

The fire alarm went off at 11pm for hours and nobody was able to reset it until maintenance got there.

Don’t get a room that is adjacent to tractor trailer loading dock.They start moving trailers at 4:30 am. Other than that our stay was fine.

This was the cheapest hotel around the area, is it worth the 200 we paid? Absolutely not. It was very clean. You could smell how clean it was and I loved that. The beds were actually really comfortable as well. That was about it for how good it was. The elevator kept dropping a bit before it started no matter the floor and made beeping noises like we were all about to go down. The water pressure was nonexistent and the breakfast was mediocre at best.

Staff was rude and obnoxious. My stay was cut short

Room was very boost at 6 am with all the tractor trailers loading next door. Hallways dark and dingy. We’re checking out at 11 and came back to the room at 10:00 and maid was in the room. Not sure why? Saw us and walked right out . We were there for only 2 night.

The receptionist was professional, courteous & pleasantly quick. Our Home AC broke & obviously pleased with theirs!! Morning staff friendly & breakfast more than adequate. Only concern is the person above us was an early riser & stomper for a couple of hours. Not the hotels fault. If we stay there again will ask for top floor. Otherwise we are five Star happy.

Excellent service

Goods little noisy but that was other guests

The place is clean and staff is friendly

Breakfast was okay - just eggs, sausage links, cereal, biscuits and gravy. Room temp was very warm…although individually managed the temp would end up in the upper 70s to 84 overnight…we would wake several times overnight and lower the ac temp. The staff was helpful.

Room was not well maintained. Carpet was super dingy, there were cracked floor tiles in the bathroom that led to a pinch on my foot, the shades were ripped. I have never stayed at a La Quinta as bad as this one.

Thank you! We had a great stay.

Solid stay * breakfast for the price.

Great staff, very polite! Breakfast was amazing and the room was very clean. I highly recommend you stay here if you're looking in the Texas area

Clean room, stay was good

The room was clean. some of the staff are not supposed to be there especially the African -American lady at the reception. She needs to be educated on how to treat a customer without bias. She has an I don't give a damn attitude, always on the phone and when you approach her, she feels you are disturbing or distracting her phone calls. M.s Rose, who prepares the breakfast is a lovely woman and breakfast was good.Air conditioning is good. I spent almost 2 weeks there but won't be using them because of the attitude of the staff.

Breakfast was great!!

Good location. Clean room. Good breakfast with friendly staff.