Hyatt Place Dallas/North Arlington/Grand Prairie

The hotel is private and tucked away from the street, the room was clean. It's a short uber ride away to AT&T Stadium. The staff was wonderful!

I've already left a review and I'm being asked to leave another review. The hotel was dirty I am currently trying to get a refund. The breakfast at best was ok. The beds were small the pullout bed was bigger then the supposed beds. Just no don't do it find somewhere else overpriced and dirty.

Free breakfast and front desk staff was super nice Rooms had dirt caked up in corners, silverfish in bed sheets, no shuttle to the stadium, elevator and ice machine broken

Everything was great. The website makes it look like they have an airport shuttle and they don’t.

Staff was very friendly and helpful. Only one elevator was working so that was the only thing that could have been better.

Need to work in the front desk

Fold out bed/ couch had food in the cushions from the last guest when pulled out. Elevator and ice machines were down. Locations is nice. Staff is cool and friendly. Needs several upgrades at the hotel.

Delish Breakfast and friendly staff!

Staff was friendly and helpful. Room was clean and very nice. Breakfast was excellent. Would stay here again.

The hotel room and hallway is extremely dirty. By the second day

All of the staff were African American, and about 90% of the guests were Black as well. The biggest issue was the constant loud talking, yelling, and screaming throughout the night. It was nearly impossible to relax or get a good night’s sleep. The elevators were extremely slow, taking up to 15 minutes just to get between the six floors. The entire hotel looked very old and outdated, and even the TV was unnecessarily difficult to operate. Between the noise, slow elevators, and outdated facilities, the entire experience was disappointing. Definitely not a place I would recommend for a relaxing stay.

Great staff, rooms were clean.

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Very bad property. They call this 4 start but doesn't qualify for 1 star. Very poor location and very pooly maintained

Nice place. The bar was out of almost everything and took about 15 minutes sitting there each time to get any service. Ordered a pizza for $15 and it was the size of a personal pan pizza. The menu says pizzas can be purchased 24 hours. After arriving back to the hotel after the game we tried to order another because we were starving and the front desk said they couldn’t cook any right now and haven’t sold one in weeks even though we literally bought one that same day right after we checked in. Staff was very unhelpful and incompetent over all.

The bed was old well the mattress my shoulder hurt and bed was low but its a great place to stay

The parking lot had trash that was still present for the duration of my stay. That trash was spilled sweet drink with crushed container. The treadmill closest to the door needed maintenance. It made this horrible sound while in use.

Everything was good! Rooms could use upgrades but beds and rooms were clean.

Everything was absolutely amazing. I enjoyed my stay.

I needed to quickly book a room for six people because my original hotel was overbooked and did not inform me in advance. Fortunately, this turned out to be a great choice. The staff was very helpful, and everything went smoothly during my stay. I am grateful to have spent three nights here, and I would be happy to return in the future.

The staff was phenomenal! Very helpful and friendly. The hotel is a bit outdated. Room smelled of mold. Lights weren't working but I didn't complain. They did offer breakfast. Room has a fridge and an iron. Basic amenities.

Staff was friendly and hotel was well maintained.

Staff was very friendly! Rooms were clean and beds were comfortable.

The lobby was nice and clean and the staff was super friendly I didn’t stay at the property the room was too small for my family we were traveling with 2 babies. Abd needed more space the elevator was painfully slow

The staff was friendly and the place was clean My room smelled musty during the whole trip, and my shower was clogged. So I was showering in a puddle everytime

The staff was friendly and the place was clean My room smelled musty during the whole trip, and my shower was clogged. So I was showering in a puddle everytime

Clean and comfortable room

The lobby was nice and clean and the staff was super friendly I didn’t stay at the property the room was too small for my family we were traveling with 2 babies. Abd needed more space the elevator was painfully slow

Clean and comfortable room

The room was very clean, very comfortable, and the staff was really friendly and attentive. The air conditioner was PERFECT! Other hotels Ive stayed, we can never figure them out and this one was set at the perfect temperature! Didn’t even have to touch it. Great stay! Highly recommend!

Quiet and clean. Friendly staff. Breakfast was good.

Only 1 elevator working, no microwave in the room, and breakfast only had pork meat for breakfast. Everyone does not eat pork and the rooms cost too much without a microwave. It was a long wait for an elevator and had 6 floors.

Great Place

Bed wasn’t to comfortable but still decent

Bed wasn’t to comfortable but still decent

Pluming issues , it’s hot even with the ac on

Very nice hotel. Stayed 3 nights close to AT&T stadium and Fort Worth stockyards or anything else you might like. Breakfast was fantastic every morning. Staff were helpful. Definitely would recommend and would come back and stay again.

The room was very filthy, the mirror had not been cleaned in a long time. There was also a strong smoke odor.

Awesome stay. Staff was very helpful.

Breakfast I felt at home

Breakfast I felt at home

Friendly Staff and great personalities. Very Helpful!

We truly enjoyed our stay at Hyatt Place in Dallas, Texas! The hotel was very family-oriented, welcoming, and comfortable for our entire family. Everyone felt relaxed and right at home—no one felt out of place at all. It was a wonderful experience, and we would definitely stay here again!

Floors were stained. Hope you bring lotion, a microwave and a cooler because basic necessities were not provided. Found hair in the sink upon arrival. Used their app to ask for more blankets and pillows because no one answers the phone when you call. After waiting 30 minutes, the rep from customer service told me to go downstairs to get the blankets and pillows. I was supposed to get a high floor since they didn't have 2 queen beds, and we were assigned the 2nd floor. I told him my children were sleeping, and he asked if there wasn't anyone there to get the blankets. Again, my children were sleeping. I had to wait for my husband to get back to get them a blanket and pillow to sleep on the pull out bed. Their claim about rooms being refreshed every day is a sham because no one came by. I had to to ask a lady in the hall for extra towels and to throw our trash away. I had it in my hands at that. Their online customer service disgusts me along with room 220. Never again.

Friendliest staff I've met in a while, very personable.

The hotel is very dated. Everything in the hotel room, and I do mean everything, was either spotty, sticky or slimy. The closet door was missing and the toilet was randomly run all night. The elevator was very finicky and my room key had to be replaced because mine stopped working. I guess another upside is they had free breakfast, but I didn’t check it out. I’d only recommend this place as a last resort.

Our original room had dirt on the tile floor in the shower, which was disappointing. Thankfully, the front desk was very accommodating and switched us to another room. I appreciated the friendly and helpful staff, but based on the overall condition of the property, I probably would not book here again. Pros: Friendly and helpful staff; front desk addressed our room issue promptly. Cons: Muggy room, loud A/C, stained floors, dirty shower, and property needs updating.

Staff was very friendly & accommodating. I needed to wash & dry clothes and they provided that service free of charge. I felt like they cared about my comfort and wanted to help if possible. It was service that made my stay so enjoyable! Location was good, but could have been closer to more of a variety of restaurants.

Staff was very friendly & accommodating. I needed to wash & dry clothes and they provided that service free of charge. I felt like they cared about my comfort and wanted to help if possible. It was service that made my stay so enjoyable! Location was good, but could have been closer to more of a variety of restaurants.

Helpful staff. Clean room, would stay here again

Ótimo custo-benefício. Hospedagem justa pelo preço praticado. Boas instalações, funcionários prestativos e educados. Estacionamento adequado sem custo extra. Café da manhã simples e saboroso. O hotel cumpre o seu propósito.

2. Carpeting in the rooms were stained and there was a smell to the room as well. You could tell there was another scent that was trying to cover it, but it was still there. 3. The cleaning staff only straightened the rooms. When I got to my room there were food reminants on the floor so I knew immediately the room was never vacuumed the entire time of my stay. 4, The Wireless service was not working most of the time. 5. The ice machine on my floor was out of order and the one on the 1st floor had black bits coming out with the ice, indicating that it needed to be cleaned or the filter needed replacing. 6. There was hair on the vanity, desks and in the shower (I am bald so i know it was not mine) 7. The breakfast, left a lot to be desired. The mixed fruit had a sour taste to it, making it inedible. The pancakes were dry.

Could have had better breakfast. Eggs were very salty and not a good variety to choose from. Waffles could be added and strawberry jelly.

The property itself needs a major upgrade from the corridors to the rooms. The corridors and elevator lobby carpet was filthy and had several stains. The carpet in rooms is in almost the same condition and the room smelled like it had a high humidity/moisture trapped inside. The staff was great though but the property NEEDS renovations!!

Bathroom was dirty, ac wasn’t cooling, hallways and elevator where dirty

No one was at the front desk when we arrived and we even called the front desk number and it just rang forever. We waited 10-15 minutes for someone to finally appear. There was a stain on the blanket on one of the beds. While getting ready for the day before check out, there was no water and could not get in touch with anyone at the front desk. So no shower, not able to brush teeth, etc. There was no water for almost an hour and then it was time to check out. Very disappointed in the lack of responsiveness.

Hotel's price did not equate to amenities or decor of room. Room fixtures and bathroom was outdated.

Repair second elevator to speed up getting to your floor.

We understood it just acquired a new owner. Give them some time to get it up and running properly and I like it will be great. Staff was excellent and very accommodating.

The a/c in the room did not cool the room. No microwave in the room. The bathroom was tiny. No plugs to charge phone by the beds. Lights didn’t work

Everything was very nice and clean. Breakfast was very good!

Great Staff

It was close to the venue. The desk attendant during the day locked us out of our room. The room was hot & not clean.... the carpet was dirty! The bathroom was dirty & the tub didn't drain properly. I paid over $200 to stay in a nasty room & couldn't shower!

It was close to the venue. The desk attendant during the day locked us out of our room. The room was hot & not clean.... the carpet was dirty! The bathroom was dirty & the tub didn't drain properly. I paid over $200 to stay in a nasty room & couldn't shower!

It was amazing. The breakfast was very complete in the staff was extremely helpful.

The breakfast was good.

nice, quite place to get away.

the elevator was an issue. Only one worked all the time and even that one had loose panel.

We have stayed here many times. The staff is always so nice and it’s like we are at our second home. It is always clean and the breakfast is delicious!

NO microwave

The room was very spacious, clean, bed was very comfortable. The pool was clean and the outside furniture was comfortable. The breakfast was also very good.

The room was very spacious, clean, bed was very comfortable. The pool was clean and the outside furniture was comfortable. The breakfast was also very good.

Amenties need to be better

Great Place. Great Staff

Great property and super friendly staff will definitely stay again.

Claiming they never received the first half then wanting to charge full amount despite us showing our bank statement that the first half had already been taken. Will never want to book at this hotel again using Expedia . Never have I had any issues like this as long as we have been booking this way.

The pool was green and reportedly was being repaired after we were scheduled to leave. We chose this property because of the pool and it was over 100 degrees outside in Arlington. Would have been nice to take a dip with the two boys who were looking forward to a swim. The location was in close proximity to AT &T stadium and downtown Arlington. The property is dated and one of the elevators was not working. Breakfast was just ok. Staff were very friendly and helpful.

On one morning during our stay, housekeeping attempted to clean our room but did not complete the service. The bed was left unmade, and an unused trash bag was left on top of the bed. Based on the hotel’s photos and reviews on the website, I had higher expectations for the property. Unfortunately, after experiencing the accommodations firsthand, I would not consider this property for a future stay.

The staff were wonderful. I know that was a busy and chaotic weekend with BTS in town but they all were great and attentive. I will say I was a little concerned for the elevator situation. It was struggling a bit. But overall if I’m back in Texas I’m looking at this place!

Clean rooms, helpful staff!

Nice and quiet

Great place, clean and very polite staff would stay again.

Clean room. Good breakfast.

The hotel room did not have any extras besides shampoo/conditioner and soap. We were looking for lotion or makeup wipes, but there were not any. The ice machine was broken on our floor, but were able to find one on the main floor that worked. The staff were very friendly, and the hotel felt safe and clean.

It just felt alittle run down and out dated in the rooms. The elevator was needing repair as well

Great stay

We stayed 3 days. The first room had roaches and when staff was informed they acted as if I was crazy. We were moved to another room. The second room the toilet did not flush. They end up sending a maintenance man but the toilet continued giving us issues. Needless to say I will not stay at a Hyatt again. Breakfast was nothing special. They have no shuttle service as I was told when I booked. Honestly a big let down.

Everything was spotless and tidy, from the corner to the tiniest nook and cranny.

Bed was uncomfortable and it was too low not good for people with back surgery. Could be a better breakfast. But staff was friendly. And it was clean.

Staff was excellent and very helpful. Location is super convenient for events at AT&T stadium and nearby venues. Shower never seemed to get hot however, always lukewarm. And for only six floors and two elevators - and to have one elevator out of service during a hectic weekend was bad form.

Amazing experience. Booked it for the World Cup and we had an amazing time

It was a good stay. Had plenty of parking spaces

The staff was very friendly and helpful. I had a problem with the room not having a microwave. I walked pass it twice near the desk, it was so small.

This property is in a desperate need of a renovation. Mattress are old and hard

The pool was not working and that sucks considering people pick hotels specifically for pools for their kids. Next time I go thru Dallas, I honestly would not get this hotel ever again.

To begin the staff was super nice, very helpful. The room was clean and breakfast had a good selection. The sheets and towels were very clean smelling and white(not dingy). I will go back when I am in town.

While staff was so understanding and did everything they could to help. I had to be placed in 4 different rooms. The carpet was wet and mildewed in room one, Same situation in room 2 and room 3 the shower was full of standing water. Finally at room 4 we were able to have a clean room with working plumbing.

Great breakfast. Delicious French toast and compote for the yogurt.

We had the most comfortable sleep.

The room was very spacious and comfortable. In the other hand, the bathroom was tight and needed updating. Tub/shower combination needed maintenance, and shower curtain needed to be replaced. The breakfast was great, lots of hot and cold options and area was clean and well maintained. Staff were very friendly.

None functional elevator ,

We left a day earlier due to a family loss staff was great our fridge dint cool and there were bugs around it everything else was good especially staff

The staff was very welcoming and helpful. The Room was a nice size and clean.

I had to request a lot of items that were out. One elevator was out. Pool was kinda dirty. The breakfast was really good!

Pool was disgusting, only one elevator works so its very slow and you need to be patient, if u can take the stairs your better off than waiting for the elevators, Rooms are outdated looks like ur in a motel to be honest. And this location is next to industrial buildings so if your staying during the week just know you will be woken up at 3am.

Room was nice but not very quiet. One elevator was down and the other made strange noises. Breakfast was average (for free hotel breakfast). I did appreciate the free parking.

If you’re traveling with children and things like breakfast and the pool are perks…I’d look elsewhere. The pool was green and slimy. The breakfast was non-existent. The food that was out was not great. The eggs had an excessive amount of pepper and green onions…which is fine for adults but not so much for children.

Great stay

The staff was kind and attentive. The breakfast staff & cleaning staff was great! The atmosphere was nice! Gave us information on places to eat after 9:00 pm because we got in every night after that time. I would stay there again!

Breakfast was awesome

Everything

Would stay there again!

Clean room, bathroom is small. A/C was not working properly, but maintenance did come and check it out timely.

Property was dated, room was clean but needed work. Light was broken. It was fine but could use an update. Staff was lovely. Was close to everything but needed some love

Very small bathroom, the sink was outside, no privacy.

This hotel was very poorly maintained. Low budget is how I would explain it, Only one elevator working you would wait 5-7 minutes for it to arrive. On Saturday 7/18/26 at 7:30-7:45 the elevator broke all together. The front desk girl wasn’t helpful at all. I had to climb up and down 6 flights of stairs. I have a disability so this caused me health problems. The TV was very difficult to work no information guide except on a channel which then I had to memorize what I want to watch and the channel number. The room had no vents so it was difficult to control the temperature. The towel rack was in the shower. I have never seen this the towels got wet when you turn on the shower. The breakfast that was raved about was nasty. The hot food was cold. They charged for coffee. I tried to them upon check out and the front desk personnel argued with me. I was shocked. I usually don’t claim but I don’t think you argue with customers. She wasn’t going to ask how my stay was either. She was very friendly with the African American guest but not with me. I will be calling the GM.

The hotel elevators are not working properly

elevator was down to one made it difficult to use during peak hours

Honestly one of the best hotels I have stayed at for this price. I was surpised at the breakfast with the food they had! The staff was great and handled our check in fast with such a large group. Rooms were clean and they had hot water. One thing some hotels don't have is hot water that is hot right when you turn it on. We were a group of 16 and all of us showered different times in different rooms and the water was nice and hot/warm! 100% loved this hotel!