Best Western Plus Arlington North Hotel & Suites

Easy accessible and clean. Very practical for work-stays. Close to very busy highway. Not so attractive to walk around.

Good

Exceptional

Great price and property for a quick stay in Texas!

Exceptional

Worth the price

The rooms are spacious and the staff was nice but the bedding was a bit old and the hallways smelled of smoke.

Very good

Good location Not enough parking spaces.

I enjoy the staff and room and the service was great . The property was great.

The room was clean and the staff was friendly. The breakfast was top tier.

Good

Good

The bed was pretty firm and the pillows were small and hard

Las llaves de la puerta no funcionaron 2 veces bajé y a la tercer subí con el chico de recepción con otra nueva llave ( la tercera esa si sirvió )

The rooms are super clean, it didn’t smell bad walking in Just one elevator

Location Nothing

Exceptional

Good

We were missing quite a few things from our room. (Hair dryer, Iron, Washcloths)

I usually don't just give 5 stars across the board, but I really don't have anything negative to say about our stay at this hotel. Unfortunately we overslept and missed the breakfast. The shuttle was perfect! Took us to the Ranger's game & picked us up afterwards. Nice lady driver! The room was clean, comfortable and we got a great night's sleep.

Exceptional

There was a rat in our room and we told staff and they asked if we took a pic of it.

Bad

Stay was good! Continental breakfast terrible!

Great location, friendly

Great location, friendly

Very good

5 stars

Due to the soccer events the breakfast was very busy. Soccer fans from another country were not very tidy, not considerate of other guests and certainly not respectful to the hotel staff assigned to the dining area. Under normal circumstance I may have had a totally different opinion. I really felt sorry for the staff especially the housekeepers. Kudos to them for not saying anything to those rude, sloppy fans! I hope the hotel compensated the staff or at a minimum acknowledged their professionalism.

Loved it

Everything was great

No issues besides the throw pillow sized pillows offered. Had to get one from the front desk. Gym was ok no towels or cups

Clean room and enjoyed the breakfast.

We loved how clean and nice it was.

Very nice hotel, clean room and bathrooms. The pool was nice and breakfast in the morning was good. It was overall a good experience and I would stay here again.

Room and carpet look dirty.

ok

Amazing as alerts

We had a very enjoyable stay, the hotel was conveniently located.

Staff was nice

Sid, at the front desk, was very helpful.

I loved my stay! Gym was clean and accessible, breakfast was good and staff was very friendly!

Amazing stay and great stsff

all everything in good

Breakfast eggs were a little cold and watery.

Exelente

Not very clean. Horrible pillows. Little parking. Not great customer service. Overall, I wouldn’t recommend this hotel.

This is a great hotel for the price. Clean and quiet.

The was clean, breakfast ok according the price.

staff never took clean towels neither clean the room or did the bed.

Great location, good AC, has delivery to room and parking is great around back but bring extra pillows.

Pillows were small, square, and hard.

Room was fine . The tub would slowly drain when taking shower.

comfy for a quick trip. i like the cleanliness of hotel

Great room, very nice hotel. Had one of the best hotel breakfasts we've ever had. Hotel staff was very helpful getting us a shuttle to the cruise ship. Area around the hotel was nice and just a short drive to several nice restaurants for dinner. Would highly recommend this hotel.

Sunday breakfast was not ready at 6:30 like stated. Our room AC stopped cooling. First they didn’t have a room and then by 9 pm when it was 82 in our room they magically had an extra one. We were able to move and finally get some sleep.

Clean room

The breakfast was terrible. Coffee maker was out of order.

Basic amenities should be provided by the property and in the event of failure there should be alignment with Expedia

Staff didn’t come and clean the rooms while we left.

terrible

Very clean -comfortable beds- quiet- very nice stay- staff were awesome

Always a pleasure staying here staff friendly and always willing to provide room is clean and breakfast always fresh pool is clean and gym always clean as well. I actually only stay at this place when I go to Arlington it’s the best!!

The hotel was clean and fresh but there were no face towels, hot water was not working on the last two days we stayed and they ran out of breakfast sausage the last day of our stay.

The hotel had an issue with the hot water. I was not notified, was told it would be fixed by the next day, but it wasn't. I had to check out and go to another hotel. Four days without hot water for a shower is unreasonable.

The hotel area was a great spot for me the room had a slight smell to it and the parking was very limited I ask the front desk for an ice bucket and was a trash bag to put ice in and I thought that was very disgusting

Well I wanted the room with the sauna so I paid extra to switch and then when I went to the room it was not clean the bed was not made so I had to go back to the original room big disappointment

The rooms are clean however the property is showing signs of aging

“Full breakfast” consisted of watery powdered eggs, undercooked sausage one day, burnt the next, and no meat option at all the third day. Multiple bread options but no toaster, and when asked for one, staff rudely said “I don’t know what to tell you”. Milk jugs showed expired date, and when brought to staff attention, it was put into silver containers instead of being replaced. WiFi never worked so we were unable to use the tv or our phones, as building structure blocks 5g service as well. Pool was closed all but one day of our stay because the staff member that was there most days refused to open it due to “rain”. It rained the day before we got there but was sunny and hot for our entire stay. Pool was clear and didn’t require “cleaning” as stated. Housekeeping congregated in empty rooms and hung out all day while leaving full trash and linen bins up and down the hallway ALL day. It smelled terrible every time we tried to come back and forth to our room. Property is nice, room was cozy. Other than that, we didn’t get to use any of the amenities we paid for. Still waiting on corporate to follow up regarding some sort of compensation. I’m sure that won’t happen. Stay away from this place unless you just want a place to close your eyes for the night.

Nice!

Pillows are tiny and very hard. Had to get my own pillows. My room was missing an iron. Only had 2 towels and no hand towels nor wash towels.

Room was clean, staff very courteous

Room was clean. Staff was courteous.

I enjoyed my stay, staff was very nice, check in very smooth. Breakfast needs work. Food very bland and there wasn’t much

How spacious the rooms were! Check in was easy!

Water was not hot, took shower twice and froze. Told the front desk but didnt do anything about it and the breakfast was terrible both mornings. It was mostly machines so bow do you screw up biscuits and gravy was brown water gross.

Clean rooms. Great breakfast option. Friendly staff!

The only thing that i didnt like or feel okay with I never got my 50 deposit

The rooms facing the road are extremely noisy traffic noise is constant and makes it nearly impossible to sleep. I asked to be moved to a room on the back side of the hotel, but the front desk agent said the hotel was fully booked. However, I checked Expedia while and saw multiple rooms available for the same dates. When I went back to the front desk, the service was dismissive and unhelpful. After contacting her manager, I was told the only option was to pay for an upgrade at $220 USD, even though the same room was available online for $216 CAD. That’s unacceptable. On top of that, the room smelled strongly of cigarette smoke and bathroom has mold. Old tires pillows! Overall, the service was nonexistent, the room conditions were poor, and the location is awful due to noise. I would not recommend staying at this hotel.

We booked this strictly because it was listed that they offer airport shuttle. They do not. We almost missed our flight because we couldn’t find an uber or taxi because we were thinking we’d have transportation. Room was clean. We didn’t have breakfast but it looked good.

The room was very nice

Every thing was clean and neat.

Bathrooms need redoing but other then that it was ok

Room was nice. Comfortable stay. Hotel is close to 360. Good for access. Is a little noisy during am/pm traffic.

Great hotel, beds were comfortable, staff were nice, breakfast was good.

The front desk lady was helpful and friendly, room was clean, but the pillows are no the best and the location is perfect

Air conditioning and all systems worked

Quiet stay. Thanks

TV volume didn't work.

Very low end BW plus but close to the Att stadium

It was not great at all. The room looks nothing like the pictures on the website. They gave us the wrong room at the beginning we had to switch we didn’t get our rooms cleaned and fresh towels, and toilet paper till the third day! The door was crooked on the door frame and had a 1/2 gap which let in all the noise from people in the hallway! It was the worst!!

The king junior suite is spacious with a nice bed and quality bath products. Friendly and helpful staff.

The hotel smelled wonderful, beds was so soft and breakfast was the best I ever tasted. The staff was friendly and nice:))

The beds are super hard, couldn't get comfortable. What really disappointed me was the fact that by the time we got to the hotel late at night there was no parking and there were 2 white vans taking up 2 spaces each and one of them belonged to the hotel. When we brought it up to the staff at the front desk he said he couldn't do anything, so what are we supposed to do at that point, it made me really mad.

Everything was great about our stay except the pillows. they were absolutely terrible. We had a King room and there were 4 tiny square shaped pillows that were aweful and lumpy. if you stay here, I recommend bringing your own pillows.

Clean room

Courteous staff

The service was great and the rooms were very clean

.

The property itself is great and the staff is amazing.

AC will freeze you out of the room. I view that as a positive!

Our stay was excellent. Very clean and nice. The staff allowed us to check in a day late due to flight cancellations. Most won't do that. Thanks a lot.

The overall experience was less than desirable. Room was very noisy due to highway noise, bed was very uncomfortable, no water pressure, provided breakfast was very very unapalletable. Parking was overcrowded and I was worried my vehicle would be broken into because of the parking location left. All this made the whole thing overpriced. I will not go back.

The stay was good up until I had to switch rooms. The new room i was placed in had bed bugs, I took pics told front deck they came up to verify and saw the begs herself, I got placed in other room. 😞

Yes

NA

The room is very clean the hotel is very clean the hotel smells wonderful as you enter the lobby and everything thing is good.

Shower was weak, breakfast wasn’t appealing at all,no transportation to and from airport , and tv in room wasn’t connected to there internet so no movie options

The rooms are a little outdated and the water pressure was very low.

Uncomfortable beds!

Everything is good, just may want to invest in updating the elevator. It made noises that made some people nervous.

Very good

The bathroom in our room was not clean, particularly the mirror and sink. The breakfast area tables were never clean and the yogurt machine and juice machine were not working. Thethe thermostat in our room did not work properly and it was like a refrigerator all the time.

1) The pillows on the bed were small square throw pillows you would use on a sofa. They were very hard, to high which resulted in neck cramps and stiffness. 2) The usb and electrical outlets which are based on the bedside lamp were worn out, causing connectivity issues. My guest used a medical breathing device while sleeping and it contentiously was turning off due to the electrical outlet not functioning correctly. 3) The shower soap dispenser was empty, the kleenex box also needed to be restocked. It had one tissue only. Housekeeping needs to be more through when cleaning and restocking the rooms. 4) The breakfast was absolutely poor quality and should be an embarrassment to the hotel. The juice machine as completely empty. The device had four juice choice and all of them were empty. The coffee machine had a sign on it that it was out of order. The eggs and sausage treys looked as if they had reused these items for several days and just rewarmed them. There was one apple (as far as a fruit choice). There were 4 pieces of wheat toast and no other bread/pastry choices. The cereal area was a disaster and there was no milk if wanting to choice this as a food option. 6) The choice in air freshener that the hotel chose to use in their ventilation system was a very strange smell. 7) Front desk never answered the phone For the price per night, this was very unsatisfactory and I would not recommend the hotel.

Comfortable, friendly, safe

The AC was super powerful! The staff was great! Was a bit disappointed in the jetted tub but it was still a great stay.

The hotel was very refreshing, clean and smelled really good clean scent. Breakfast was really good with a variety of food

Business

Thanks for the awesome customer service and big smiles too! :)