Sheraton Austin Georgetown Hotel & Conference Center

Great stay!

Clean. Staff were attentive. Restaurant (breakfast) was slow but good. The surrounding area was walkable/joggable with other restaurants and stores within walking distance.

It was fine - parking is a pain - you have to pay with an app. Some front desk folks were nice and helpful. Some weren't. I wasn't given our breakfast vouchers on check-in - we paid via the booking app. When I asked for them was treated with suspicion - they were suggesting that I had already received them and was trying to swindle them.

Great experience. Thank you.

We were really impressed with the whole experience! Wonderful staff, beautiful room & amenities!

Everything about this hotel was amazing. It was clean. The staff was helpful. The atmosphere was nice. Only problem I have with the hotel was my room did not have a microwave. That’s the only thing but other than that my bed was comfortable. The pills were kind of flat well, I shall say flat, but I suffered no pain and I shall be back one day.

all great thank u

Great experience

We stay often at the Sheraton Georgetown because we love it. Easy to get to, easy to get around to various restaurants and bars which are walking distance. The staff are always helpful and go out of their way to please customers.

Superb

Shower head

We met friends at the Sheraton who flew over from Memphis for the weekend. The four of us had an exceptionally wonderful visit and we were made to feel very welcomed the entire time. Your staff from the front desk to the dining room to the bar were so pleasant and couldn’t have been more helpful and accommodating.

Very clean rooms, extremely friendly staff, nice amenities

No pool, it was closed.

Very welcoming and very clean room!

Great overall for the family

The AC was out and the pool was under renovation. 😂

Pool was out of service during summer

Please go check the Google review which I already posted on their website.

They were having AC issues, but the staff was very up-front about it - they even said we could get a refund if it was too hot. But, it wasn't really that bad in the room. Otherwise, my one complaint about the hotel was THE SMELL OF THE SHAMPOO/BODY WASH - it was very masculine. I mean, I don't mind masculine, but my wife found it odd. Anyway, nice hotel. Convenient parking.

A/C problem

A/C problem

No A/C

When we arrived we were told the pool was being renovated and was not accessible! Who renovates a pool in the height of the Texas summer?! We were so disappointed as we were looking forward to relaxing.

Wonderful location and staff

Quietest room I’ve stayed in for a long time.

This is the best hotel I have stayed at in Georgetown. Service, food, amenities were all fantastic. All at the front desk were pleasant and nice. We will definitely go back. Highly recommended to everyone.

Title: An Absolute Gem with Incredible Service and Natural Beauty! I recently had the pleasure of staying at the Sheraton Austin Georgetown Hotel & Conference Center, and it exceeded every expectation. If you are looking for a peaceful retreat that perfectly balances modern comfort with the great outdoors, this is the place to be. One of the absolute highlights of the property is its location—it backs right up to some fantastic green spaces and trails (including easy access to lovely spots like Blue Hole Park). Being able to step out and enjoy a quiet, scenic hike amidst the trees and beautiful Texas landscape right from the hotel property was an incredible perk. Beyond the stunning setting, what truly sets this hotel apart is the stellar service. From the moment we checked in, the entire staff went above and beyond to make us feel welcome, attending to every detail with genuine warmth and professionalism. Whether it was recommendations for the area or quick, attentive assistance around the property, the hospitality was consistently top-notch. The rooms are modern, exceptionally clean, and comfortable, and the on-site dining and pool area make it effortless to unwind after a day on the trails. If you are visiting the Georgetown or greater Austin area, do yourself a favor and book a stay here. We left feeling completely refreshed and can't wait to return!

Very good place and neighbors.

Good

Exceptional

Exceptional

Great hotel to stay at.

Everything Nothing

Very good

Everything Nothing

Great place!

Clean place super super kind people

The place was clean, however I had so many problems with my billing, they overcharged for items that were included when you book as a group or you are a Marriott Bonvoy member. After several calls I had it fixed but it was a headache.

Exceptional

Great location with several nice dining options close by. Comfortable bed and quiet

Great location. Covered parking is a plus. Parking fee per night is very reasonable compared to other hotels ($10 per night). Great spacious room. Little refrigerator, coffee maker, toiletries provided. Quick registration at the reception. I was on the 5th floor - city view. Quiet, comfortable. Great sleep. Some construction going on by the pool area. The pool could have more comfortable chairs and a better set up. There is a bar conveniently located close to the pool where you can get drinks. Room service available. A couple of bar/restaurants downstairs. Great place for families and couples.

The location was good. The showers were good The pool did not have pool towels. It took 45 minutes for staff to restock even after several attempts of requesting staff. The beds were not as soft and the. pillows were flat. None satisfying. Front desk was not as friendly during check in.

The location was good. The showers were good The pool did not have pool towels. It took 45 minutes for staff to restock even after several attempts of requesting staff. The beds were not as soft and the. pillows were flat. None satisfying. Front desk was not as friendly during check in.

Perfect location!!!

Self parking system is horrible. A customer has to scan code then complete information including phone number, email address, license plate etc Ridiculous since the hotel already has all this information. Very irritating!

Great facility and location Self parking system is horrible. A customer has to scan code then complete information including phone number, email address, license plate etc Ridiculous since the hotel already has all this information. Very irritating!

The room was very clean and quiet. Wish there was a breakfast option.

Beautiful hotel; got a great deal through hotels.com but was only able to stay one night due to the price increase.

Everything is great, you still pay for parking overnight $ 10 and $ 10 for wifi, breakfast was $ 40 per person, really expensive for what they offer. It is well located and walking distance to local cafés and bistros.

Nice staff. Spacious room. No microwave in the room. Some areas could have been a little cleaner, overall not bad.

Nice staff. Spacious room. No microwave in the room. Some areas could have been a little cleaner, overall not bad.

Clean rooms

Also they had loud guests! No free breakfast. Cost to park. Not my favorite place to stay this time!

The room was immaculate! Comfortable! Very spacious!

very nice.

The room was hot and humid. The sheets felt wet due to the humidity in the rooms. Worst night of sleep

Hotel entrance was appealing and clean. Convenient garage parking beside the hotel. Very friendly staff. Some restaurants and shopping near the hotel, but will likely need transportation to get to most places.

Clean, quiet and safe. Will stay here again.

Everything was great when I asked for a late check out the first representative was not very helpful but the second one was in the morning around noon and she was able to get me a late checkout at four so I really appreciated that but other than that, the facility was clean everything was great.

Everything was elite.

There were many complaints from the guests that the breakfast buffet was cold. Ordering bacon and eggs from the kitchen, it took 30 minutes for the order to reach my table.

Exactly what you are looking for in a Sheridan.

room condition is not good with cost

I think the lobby smelled bad. One suggestion is to have coffee and hot water available 24 hours a day in the lobby. That would of been amazing

This was our third year staying here and it is always exceptional. The staff is always so friendly. Especially Lydia in the restaurant. She is the best!

The Georgetown Sheraton is in a great location with several restaurant and bars within walking distance,including a nice bar inside the hotel. The hotel was very nice and we really enjoyed our stay. We will definitely stay here again.

The bar service, food, and drinks were top-notch!! The room needed a little TLC, but overall, it was acceptable. The parking garage needed a good cleaning. The front desk staff wasn't the friendliest I've experienced, but they weren't necessarily rude. Be warned you'll be charged for Wifi if you're not a Marriott member and may still be charged.

Check in was seamless. Clean room and room service was good.

Breakfast not included

Excellent hotel. Always get a great nights sleep. Very clean and comfortable

$33 breakfast!!

The property was beautiful and the location was perfect for my needs. There’s a beautiful walking trail right behind the hotel and there’s plenty of restaurants that are walking distance. I’d stay here again for sure!

Clean

For a 4 star hotel the amenities seem very outdated. There are no water refill stations. They say the pool is heated, but it was so cold no one wanted to get in. There is no hot tub. They had some games out on the patio but the connect 4 was broken. There are no microwaves in the room. That seems like a standard now days even in 2 and 3 star hotels. The did have one with the ice machine. When I heard someone ask the front desk why they didn’t have a microwave in the room the front desk clerk said it is because they are a 4 star hotel, not a restaurant. That doesn’t even make sense.

Great staff

Room was clean and staff was very nice. Check in was very quick.

Nice room. Power outage first morning. Staff friendly. Needs night light in bathroom.

Room was clean but Hotel is past due for a remodel/refresh. Carpet had numerous spots and bathroom sink had a big crack. We stay here a lot and staff is always wonderful. Restaurant and bar are both great places to hang out. Highly Recommend.

The rooms are always very clean and the beds are so comfortable. The staff is always very accommodating because my flight is always one of the last direct flights from Jacksonville. This Hotel is very convenient for me and my family that I am visiting in the area.

I think the room could be updated a little, although not bad at all. You need to pay for parking, so if you have a car, add that to your total. It's @ $10 per day The lobby is nice. The outside, in back, is nice to hang out and have a drink You can take a very short walk to the Rivery for coffee & bakery This was my 2nd time staying and I would stay again Convenient to highway

Well maintained property, respectful staff

Inviting common areas Easy and quick access to downtown Georgetown restaurants, shopping, and entertainment

Did not have the breakfast. Many other options very close. Area safe.

Room was clean and quiet.

Good

Clean rooms. Great facility

Very very

Great property close to downtown area and restaurants. The boiler had an issue and our son took a scolding shower that was scary but management was very responsive and gracious about it. If we go back we would not stay anywhere else.

Room was large and elegant.

It was ok- pillows were poor quality and bed covers were thin - not good quality either. We managed.

Great job

Great service

Loved my stay! Very beautiful quiet location, very friendly staff and guests, delicious room service!

clean rooms friendly staff

It took 30 minutes to locate the motel using the car map, not easy to get to at all. Breakfast was not served, only coffee. The room was clean but the temperature kept going up throughout the night. I had to get up to adjust controls.There were only 2 towels. You have to pay for internet and only 10 channels on tv. We are not impressed with this motel.

The rooms are in good shape but the toilet paper and kleenex are almost see thru. Parking is non-existent, unless you pay in the parking garage that is literally attached to the hotel but not managed by the hotel. Weird.

I miscalculated the time for my grandsons wedding andthe desk agent was so kind to help me

Hotel was really nice! Staff were friendly and it was very clean I would stay again!

??

Nice hotel

Came to hotel for a wedding my room was hot- ac was not working properly and they said they gave me a nice view from that the start of getting room and it was a terrible .

The Hotel was not in good standard no shampoo had a bad smell

Great hotel. We always stay here when in Georgetown.

I had a wonderful stay at the Sheraton Georgetown! The hotel was spotless — very clean and well-maintained throughout. The staff were friendly, professional, and always ready to help with a smile. The rooms were spacious, comfortable, and quiet, and the overall atmosphere felt relaxing. The location is great too — close to restaurants and downtown Georgetown. I’d definitely stay here again and highly recommend it to anyone visiting the Austin area.

Good

great

Only carpet in room was dirty.stains.442#

Great hotel with many restaurants in walkable distance. There was an event one night that made parking difficult but otherwise a great hotel option in the area.

Very nice hotel

Great location.

Our room, as well as the entire hotel was spotless. We would definitely stay here again.

It was a nice hotel, not luxurious but nice and felt new. It was nicely designed as well.

Good .

Friendly staff, clean rooms

This was a fantastic stay! Beds were super comfortable, rooms were very clean, and all the staff we talked with were super friendly. Gustavo at the restaurant was one of the nicest people ever, and he came up with a drink for me based on one from a restaurant I like. I highly recommend this hotel for your stay!

All good.

Great value for the price we paid. I would definitely recommend this property and would come back to this property on my next trip.

Beautiful hotel!

Did not like that the breakfast buffet you had to pay for. Many other hotels have complimentary breakfast. All the food was the same as you would get as a complimentary breakfast at other hotels. Nothing different. It was ridiculous!