La Quinta Inn & Suites by Wyndham Garland Harbor Point

Everything went very well.

Very good

Everything, I will be returning soon One way in, one way out

Good

Clean rooms, enough parking good breakfast relaxx I was alone with my kids and feels safe!

Everything except the bed and pillows Bed and pillows

Great service room was clean enjoyed my stay Nothing

There was one female staff on Saturday who looked at you stupid for asking a question about a non working control and responded back the same way. Rooms were not cleaned daily as stated online. Beds were not comfy. Will not stay there again. The only good thing was the guy when we checked in. My room had cobwebs all over. I never leave bad reviews but this one has really bothered me. I spend 500 for a room you expect it to be a good visit.

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Bad

I didn’t like the fact that one dirty towel with makeup could cost my whole 100 deposit upon departure when I paid thousands during our stay my kids and I never were a problem and seriously a towel #singlemitherof3

I didn’t like the fact that one dirty towel with makeup could cost my whole 100 deposit upon departure when I paid thousands during our stay my kids and I never were a problem and seriously a towel #singlemitherof3

I had a really great stay at La Quinta Inn! Everything was clean, nice, and well-maintained. The staff was friendly, helpful, and welcoming, which made my stay even better. Overall, it was a comfortable and pleasant experience. I would definitely recommend staying here and would gladly return!

Roaches roaches roaches

The staff was quiet not really talkative but nice when we had a question. The room was very clean including the bathrooms. Parking was easy as well as check in and out. The INDOOR pool was freezing and if its freezing in October in Texas than the pool will be completely useless in the winter and that is one reason most people book a hotel with an indoor pool so they can swim in the winter months. So that is entirely misleading. Their jacuzzi was covered by turf flooring. So i'm assuming it broke and they didn't want to fix it. The only reason we booked this hotel was for the indoor pool and it was a terrible let down.

The staff was quiet not really talkative but nice when we had a question. The room was very clean including the bathrooms. Parking was easy as well as check in and out. The INDOOR pool was freezing and if its freezing in October in Texas than the pool will be completely useless in the winter and that is one reason most people book a hotel with an indoor pool so they can swim in the winter months. So that is entirely misleading. Their jacuzzi was covered by turf flooring. So i'm assuming it broke and they didn't want to fix it. The only reason we booked this hotel was for the indoor pool and it was a terrible let down.

Never had a problem with booking through Expedia. When I arrived with my parents our reservation was canceled w/o a valid reason. However, they honored partial of the room. Also gave us a Handicapped accessible room but it was not up to par. It was very dated, couch was filthy and in need of a cleaning. Tile in the bathroom was clean. Definitely not what I expected

Very good

The location was convenient, staff were friendly and the room was clean. Free parking and breakfast is always a plus.

Good

Fair for the price

It was close to the venue we were visiting Breakfast was very basic

Nothing Everything

Nothing Everything

They steal things from the room! Do not trust the housekeepers! The cover each other with stealing!!!!!

Location was convenient for me. The issue when I arrived, host was not at counter, outside on phone and saw me arrive. He didnt get great me or explain he was the host. I rang bell, called Location and took about 30 to finally he comes in to check me in. Got to room and was finally greeted, by a bug. Otherwise an ok location, would not take my family there. Host took 30 minutes to finally come back inside and check me in. Bug in room

Our room was large, clean and comfortable. The hotel was not as nice as on a previous visit. It was too obvious to us that the management was taking nickle and dime efforts to improve their margin. Example: Although our room was sufficiently clean, house keeping was not working every day apparently due to low occupancy and this left piled rubbish near waste containers. The breakfast items had become noticeably more stingy, like no fresh fruits and aging prepackaged pastries. If they want to cut cost they could run one instead of two waffle irons during periods of low occupancy or usage.

Location was convenient for me. The issue when I arrived, host was not at counter, outside on phone and saw me arrive. He didnt get great me or explain he was the host. I rang bell, called Location and took about 30 to finally he comes in to check me in. Got to room and was finally greeted, by a bug. Otherwise an ok location, would not take my family there. Host took 30 minutes to finally come back inside and check me in. Bug in room

Our room was large, clean and comfortable. The hotel was not as nice as on a previous visit. It was too obvious to us that the management was taking nickle and dime efforts to improve their margin. Example: Although our room was sufficiently clean, house keeping was not working every day apparently due to low occupancy and this left piled rubbish near waste containers. The breakfast items had become noticeably more stingy, like no fresh fruits and aging prepackaged pastries. If they want to cut cost they could run one instead of two waffle irons during periods of low occupancy or usage.

The bed was uncomfortable but other than that all good.

room smelled a bit and fridge was not that cold. There was a spider in the bathroom

Breakfast need more hot food choices

May not necessarily be the hotels fault but our stay was ruined by screaming and hollering for over 40 min in the hallway. Go out my door to see a group of probably 15 individuals w women screaming back and forth fighting. No way hotel staff did not hear this going on. Finally called the front desk after it continued and the police had been called. Open my curtains to 4 police tahoes surrounding the front entrance. My 13 yr old was terrified to go Back to sleep and my anxiety prevented me from sleeping. We stayed so my daughter could get rest for a softball tournament. Instead we wasted our money because we we were so nervous we couldn’t sleeps

I would stay there again

I had a pleasant experience during my stay. Upon check in the front desk clerk was very nice and friendly. The only bad thing I have to say is that the garbage can beside the elevator was not emptied my whole stay and it smelled awful. My room was a few feet down from the elevator and I could smell it as soon as I opened my door. Parking was easy. The hotel was right next to a dollar general. The room stayed cool. During breakfast the staff was helpful. I was trying to get some yogurt & it was out so the lady came and refilled the dispenser and informed me that it ready. Breakfast was the usual. There was a man who used his hand to get the cinnamon rolls instead of using the tongs that I thought was unsanitary (not on the staff though, I guess he was just blind to the fact that there was a utensil for him to use.)

The fridge smelled like something died. We could not use it and baby roaches…..

Highly recommend this place

I would definitely recommend this Hotel to any family /friend

Everything is always clean, staff is very pleasant.

Very good price and Very convenient location which is next to the interstate.

The amenities are great, I just feel they're lacking, it felt like the intent was there but it was a bit underwhelming. Aside those 2 things, I enjoyed my stay, the staff was helpful and friendly.

We found the spot to park easily. The front desk staff was very friendly. The lobby was nice and clean. The room was clean too.

It was good

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I would stay again!

Didn’t had Netflix connection

The place was nice but the bed was not comfortable.

The eggs were cold and clumpy and the orange juice was very watery.

There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in.

Clerk at check in was on the phone and didn't advise us how the power to the room worked. Key must be left in a slot on pad on the wall inside the room to turn power on to the room. Problem is that the room is dark and hot while you try to figure that out! Had never seen that before. My husband was halfway back to the front desk by the time I located the slot. Beds were comfortable. Room was spacious. Not a bad deal for the rate thru Hotels.com. Was not made aware of the $100 deposit either. Was only in the area for a graduation, so would not have a reason to book here again. Almost forgot, breakfast was nothing special. Watery eggs and the sausage looked boiled. No pan searing at all. Didn't even bother to go on our 2nd morning.

We rented the king bed suit for 6 days, very big rooms ac worked great has a mini fridge and microwave! No black out curtains, bed was hard and uncomfortable the toilet didn’t flush my husband had to fix it! Never did housekeeping throw our trash or refresh or towels. The hotel overall needs much better up keep there’s spider webs and rusting everywhere the pool was closed all week ! And the breakfast is vey mediocre but the staff is very pleasant!

The food was over heated and the sausage link was hard.

Will avoid this hotel.

Rooms were clean

Clean rooms , good breakfast, friendly staff. Quiet

Property has a stench of being old

Great hotel

Well maintained property with a friendly staff.

When I made the reservation I said non-smoking when I arrived the room smelled too strongly of cigarette the manager ignored me he didn't want to do anything he simply said that it was what he had and the hallways were very dirty the elevator looks like a prison all scratched and the exterior was in the dark the receptionist said he would get a refund to this day I have not received anything on the internet they have deceptive photos nothing of what they publish is reality

Room and properly were generally clean, but worn. Parking was well lit and convenient. Air conditioning worked very well.

Yes

Great service

Everything was great

Excellent customer service.

Breakfast was excellent, staff was polite and helpful, rooms were clean and it the parking was easy and secure.

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Okay

Pleased with the cleanliness of the room.

It was ok the breakfast wasn’t fresh Ig was like the day before. The pool water was green. The refrigerator and coffee maker didn’t work.

The water pressure was horrible. No staff at desk. Asked to check out was told just to leave keys and that’s it. But then get a when are you checking out text.

My room was cleaned well and kitchen staff was really. The front desk clerk was very helpful. The thing got to my nose was the profound smell of the chlorine in the pool..

This place was very clean the front desk stuff was very nice people

First I will say the hotel staff was friendly and helpful but the hotel was not great. The room smelled a little of dog pee and mildew. The beds were basically padded plywood. The toilet wasn't connected to the floor and shifted while standing up. The bath tub had soft spots that made you feel like you might fall through. We most certainly will choose something other than a LaQuinta again.

Fine

The room was clean and nice

Called front desk twice to have neighbor turn down tv, music and talking. It was on all night and never stopped. Between that and the dripping shower, I got no sleep. Christmas decor in March was a nice touch though. Overall not well maintained, annoying experience.

The room was nice and clean, but it didn't look like anyone ever cleaned the metal fixture where you turn on the light by the bed. The shower didn't have any shampoo in the opaque bottle attached to the wall, so I just stood in the shower and waited for my husband to go and get some at the front desk. The breakfast was not as good as at other La Quinta's, which is the MAIN reason we stay here. The bagels were miniature, as were the pastries. There was only plain cream cheese. There were not a lot of choices of drinks. There wasn't any honey, although there was whipped cream. I had to look for someone to help me at breakfast and the girl was hiding along the side and reading a book. Another time, my husband went to the desk because no one was manning the breakfast. He came back and said that there wasn't anyone at the front desk. I told him that she's on the side reading a book and went to ask her myself. At check out, I had to flag someone else to go get someone so that we could actually check out, after waiting for a long while.

Party next door to my room, had to call front desk 3 times, did not stop till after 1am, had to be up at 6am, so got no sleep. Tv in room had very few channels. Room was clean, breakfast was only ok. Had a extra charge on my room, got to call them.

Ty

People were fine, made coffee for us when out.

Staff members were great and the room was good. No complaints except the shower was iffy. Couldn't control the temp very well. Not, the stay was enjoyable.

This was a great room. The breakfast was also very good as well.

Great spot with friendly staff

Love it here

Not a snorkel free facility, room left open after clean up

The rooms were clean and the front desk woman was extremely nice and helpful.

Great staff lobe it and i will be booking again

Room was fine. There was a mother and several of her children living in a room close to the elevator and the mother was constantly cussing loudly at her children.

Our stay was great! Only thing we would change was mattress needed update! Not as great as other LaQuintas! Kids loved pool!

If you're looking for average rooms at average prices, this is it. Do not expect anything nice, even with a King Suite

Everything was great love it here.I will be booking again

Clean room, hot water great, no issues with parking. Only issue were the thin walls of rooms. You can hear people in the hallway and the televisions in the rooms next door.

Clean, comfortable room, great staff, nice facility

This hotel's infested with bedbugs. The 1st night we switched rooms in the middle of the night hoping it was just that room because employees acted like they knew nothing about it. We went to the 3rd floor from the

Gave my king away that I had booked months prior.

The staff was friendly and efficient. Upon check-in, my room was very clean and it was a very positive experience.!

Rooms were a bit older but hotel was clean staff was nice and the continental breakfast was good

The only complaint I have is the room. The mattress is not comfortable. The shampoo and conditioner are different brands and scents. There was no lotion available. Thank goodness I brought my own.

The hotel is pet friendly so the dogs were barking early in the morning.

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Room is amazing and staff is even better

Everything was great, even the breakfast

When I got there the room was a too warm for my comfort upon trying to cool the room it was impossible to decrease the temperature. I aslo go a non smoking room but there was lingering smell of mary jane in my room as if someone was smoking next door. But I am going to stay here again give it another chance

Clean and quiet, the perfect combo for brainstorming, or resting.

Room was spotless

Housekeeping did not visit my room nor were the linens refreshed. Bed was like sleeping on concrete, hard and very uncomfortable. Remote to television was missing. After reporting staff delivered a replacement in around 30 minutes. Wifi password was not initially provided, I had to request password. This i would expect as it is a security measure.

The room smelled like marijuana when we arrived so had to buy a candle to get rid of the smell. The pool online looked very nice but in person the pool is very dirty and the flooring around the pool looked very unsanitary.

Clean room, and great staff

The smell of someone smoking (drugs). was huge inside the facilities, which it concerned us since we have our child traveling with us.

it was fine. parking lot not sure about it being the safest.

This place had bugs I AM WANTING A REFUND SO FAR EXPEDIA LET ME DOWN ON THIS STAY !

While I understand some things are inevitable, especially with travelers in and out of the rooms, bugs happen. However when you find a bug and the front desk agent is uncooperative, but moves you to a room that the AC kept going off, and then you find mold on the ice from the ice machine. Additionally room was not cleaned ( trash taken out or vacuumed.) That’s completely unacceptable.

Clean room | Staff |

We have never stayed at a hotel that requires you to have a key to go to your floor. Very good for safety. The breakfast was delicious. Great place to stay.

I slept with a pistol on my chest. Nuff said

I was surprised that they had decent reviews the entire hotel, the rooms, the elevator and everything was very musty and the whole hotel smelled like weed. The refrigerator was not even cold. cold. The lights did not work. It was a very musty. The food was not good at all!

Easy check-in using Expedia.

Air conditioning was comfortable, parking was easy. We had a inconvenience with the room, about two hours of checking in and getting ready to go to my meeting, lights went out so we contacted from desk and we were giving another room. We had to wait to come back from the business to change room, and had to change room in the dark

Nice and clean

Good customer service