La Quinta Inn & Suites by Wyndham Dallas Northeast-Arboretum

Quiet, clean and comfortable I couldn't get a disability room with shower.

Have stayed here multiple times now for work. Hotel is clean, rooms are nice, breakfast is always great in the morning. Will continue to stay here

Very friendly staff. The property was very clean, as was my room.

Not much to choose from hotel wise in that area but was convenient.Asking staff about checking in was not helpful and room was about a 87% because the vacuum pushed debris against boarder of the bed and wall.

Like the area lost of shopping centers and options to eat.... room was great size I didnt like that the room was not cleaned there was hair on the couch and boogers on the wall the restroom was really cleaned tub had some yellow stains and hair still in it.

Friendly staff great location

Very good

Friendly staff great location

My stay was great house keeping was the best my room was on third floor and they were extra helpful

Very good

Spacious room Weak breakfast, staff was not welcoming upon check-in (at all), room did not smell good although better with A/C on

Spacious room Weak breakfast, staff was not welcoming upon check-in (at all), room did not smell good although better with A/C on

Clean, quiet

Very good

It was clean and had great breakfast Loud slamming doors

Loud slamming doors

WiFi sucked wasn’t able to enjoy my stay when I was there to watch Netflix kept lagging and staff charged me for things I wasn’t supposed to get charged for

We arrived just before midnight. Our room the carpet was wet and the room smelled like mold and mildew but was so tired after being in car for 12 hours told them we would like to switch rooms after a few hours sleep. The gentleman said he would get it taken care of. When we woke asked the lady at the desk and she said they would work on it. We never got a new room, the carpet seemed to get a little more wet and the smell just got stronger. We left right away on check out next day. Then today checking over bill, we have one almost 300$ charge for our room which is correct, and an almost 800 dollar charge which we will be disputing with our credit card company. I have never had a worse stay ever. I am sure most days they are a pleasant stay, but this trip was a disaster. We have no receipt or email saying what that almost 800$ charge is.

Exceptional

Very good

Rooms bit small

Rooms bit small

Superb

Always a great stay. Staff is very friendly and attentive

Very good

It was a quick trip but the hotel was great. Really good breakfast. Only negative that happened was the elevator broke down.

Location and breakfast was good. The price was higher than other hotels in the area. There were strange odors throughout the hotel and it was not as quiet as was expected.

The price was higher than other hotels in the area. There were strange odors throughout the hotel and it was not as quiet as was expected.

Very clean, towels were changed daily, overall nice hotel pillows could have been better but if that’s my only complaint I’ll take it

Staff at check in rude and demanding. They made it seem like I was checking into a jail. Pathetic and embarrassing. Will not be here again.

Everything was fine

Our room was very clean.

Clean and quiet place close to everything

Housekeeping was very kind and helpful and always dropped off extra things that we requested promptly. Front desk was very kind and helpful as well. Would definitely recommend.

Exceptional

Ac did not work and when it came on, I immediately my nose became stuffy. Bed was very uncomfortable

The location was excellent, close to White Rock Lake and there was no additional charge for parking! The breakfast was lacking. There was no cheese for the eggs and the hashbrowns were terrible, but at least they offered a hot breakfast.

Good stay. Clean room, and staff was friendly. Will stay here again

As always, my stay is always the best great friendly staff

The elevator had a terrible smell. It burned my nose just being in there. The pool door didn’t unlock so we had to wait for a guest to open the door. There was a weird smell in the restrooms but the staff was very sweet.

ok

nice

The room is very clean and with everything you need.

clean rooms

Terrible we were sleeping in our room and somebody opened up the room while we were in our room at 11 o’clock at night sleep called the front desk three times they did not pick up and they want to give me a $50 off my room I didn’t feel safe and I did not like how the management approach the situation

The room was large and pet-friendly, though the bathtub was in need of maintenance. Very clean and cool in this heat wave. The staff wasn't overly friendly or helpful, but that's okay.

Very friendly staff! Clean rooms & comfy!!

Wonderful stay, would definitely revisit everytime I come to Dallas

We had a good stay. Would recommend this La Quinta site to anyone. Every thing was in good shape & the service was excellent. Only thing wrong was that the person in the room next to us had the TV too loud in the evenings and it kept us up until midnight. He was elderly and probably did not realize the TV was so loud.

Clean

Thx

The staff was very helpful, even the non-English speakers. The house keeper translated to me what she was trying to say. I love my room for my Mom and I. More importantly, there is Golden Corral across the street, dinner was very good.

Everything was excellent room clean towels available we needed pool access. Breakfast was delicious. Definitely will use again.

Very clean

Breakfast very minimal and no hot food with 1/2 hr. to go. Wall outside of shower cracked. Older hotel needs updating.

Great stay. Staff always friendly and rooms are clean.

Nice rooms. Great area with lots of restaurants around.

Very friendly staff great customer service

Friendly and professional staff. The room was clean and seemed maintained and updated. Breakfast was typical, bit reliably ready and maintained during serving hours. Shopping and alternate food restaurants reasonably close.

The hotel was fine with the exception of the breakfast buffet. The food was just slightly warm and I didn't feel comfortable eating almost cold scrambled eggs and sausage.

Very clean room

The staff was very friendly and helpful. Thanks!

It was a good stay, staff was very friendly.

Nice rooms and comfortable beds

Great rooms and comfortable beds

Great rooms and comfortable beds

The location was great but the hotel was just OK. It was like other hotels with nothing really standing out. Not a bad hotel, its just okay.

Dog-friendly

Great location. Nice Room.

When I arrived on the property, I was unable to check in early due to the night's capacity. I spoke with Marie at Guest Services, and she said the earliest she could try to get me in was 10. She did an extraordinary job and made sure I could get in for early check-in, even though the room I had reserved was not available. She gave me a different room equivalent to what was reserved, and I was not charged an early check-in fee. THANK YOU for your hospitality.

If you are just looking for somewhere to stop and get something quick to eat and sleep then this is it. definitely no complaints about hotel or staff. Just a small bland hotel in a bland area. Dog friendly!

Staff was friendly. Hotel is okay, but had strange odor in the hallways and elevator. Could use some updating.

The room was musty smelling and the carpet had a patch out and replaced. Could use better lighting on 3 rd floot

Great, clean hotel. Didn’t try the breakfast but looked good and clean.

Very clean room and very helpful staff. The room I chose was very cozy as well.

Excellent stay at this Quality Inn. It’s very clean, the room was spacious & comfortable, and they have an indoor swimming pool, which I swam in frequently. The staff was very pleasant, and professional.

Pet friendly, great location.

Good location, professional, helpful staff. The price was good for a simple nights rest and quick bite for breakfast.

Clean, good

O comentarios

Stayed 2 nights; the rooms carpet looked new, had a good smell. The rooms were very basic but in accordance with room cost but very clean & good smell as well. Rooms had microwave, fridge, coffe maker, etc. everything worked. Most of all I liked how quiet at night & day it was through the whole hotel & I liked the smell like new.

Everything was great

great

Yes

Clean room, pet friendly, had options for checkout time.

Clean room but warm. And the restroom design was very odd

The new hired lady was really rude, i knew she was new hired because she was being trained. Really bad attitude towards me and my wife. Threw the receipt in my hand and didn’t spoke any.

This hotel was great. Staff was friendly and helpful. The pool wasn't cold and the breakfast was hot. The only reason I gave it four stars is the room description was wrong.We reserved the Executive Suite which was supposed to have an extra sitting area. The extra sitting area is in the Family Suite. The hotel was booked so we ended up squeezing into the Executive Suite rather than find another hotel. The staff was wonderful giving us extra blankets for the cot we had. I'd stay here again, just in a Family Suite. There are lots of restaurants nearby, a gas station and the area feels safe overall.

I didnt get the chance to stay in the room i paid for. All because of the security deposit, they were too adamant to charge fully. I was exhausted and really needed this but all because they didnt want to accommodate me by any means. I tried working with them but they couldnt so i asked if I can get my money back and they gave me a spiel or mainly believe that I wasn’t gonna get my refund and then that’s when they decided to drop the security deposit and even then I tried but they just weren’t making it easy for me to do that with them. Soo i just threw away almost $100 plus the conflict that caused in my family because of it. Worst customer service I have ever had ever. Just sad cause I really felt mislead or with the intention of having me believed that there was nothing I can do when really it was. I just felt very helpless and no knowledge your help on what to do next.

The room was very clean

All

The room was adequate. I had very little interaction with the staff, but what little I did was not impressive. We didn't have breakfast either morning because breakfast ended at 9:00. There was an unpleasant smell in the hallway of our entire floor. It was there throughput our stay.

I would not recommend this hotel to anyone. It was not clean, the hallways and our room stunk like pot, the bathroom had water damaged walls and moldy shower. It was so bad we did not stay the second night (it was non-refundable so lost money on that

The room looked fine. However, I left a day early because whatever air freshener they used in there caused a severe allergic reaction.

very professional staff. very clean hotel. the area is very nice plenty restaurants.

No 100% get ready, like short table chair, cups & something more.

Room was very nice, breakfast was very good, quiet area and easy access to freeway. We’ll be back!

Staff was wonderful

B+

People who stayed in our room prior to us left a strong marijuana and cigarette smell.

Rooms are always clean staff is great

Clean room.friendly staff.

Yes

Room was large and very clean. The employees were nice, friendly and helpful. The location was near where I was having an event but one thing I can say is know where you’re going because the GPS on cell and car will drive you crazy. Oh one last thing. Room 315 might need a new ac unit. It’s making noice like there was a helicopter outside when it came on

We has a great Stay - I was able to bring my dog with me

The staff was very friendly, the lobby was clean and welcoming. The room was also clean and comfortable .

No issues. Breakfast was convenient. Didn't like FOX news every morning..

Clean room

Clean room and nice staff

The room was clean. However, there was no cup for the coffee machine. The toilet was loose on the floor and wobbled loudly. There was no TV channel guide. These are minor, but slightly annoying. The most important thing to me is a clean room and comfortable bed and both of those were5 star.

The room and the attend in the front desk was rude when we got there all the people that work in the front desk it was not a good place to stay the deposit for incidentals I think it was too high I've stayed in others and they're not as high as that not even close the service in the breakfast not good

Very nice great location

So happy we went with this hotel. Very home like. Definitely booking again if we make it to garland area!

Not good, need another choice every other day.

This Hotel is one of my favorite places to stay, specifically for the quietness and cleanliness. I will usually spend a few more dollars to go here for that reason.

Everything is good.

Quiet environment and very relaxing

Rooms were very clean and staff was very helpful.

The room had hair on the bathroom floor and shower. Not very clean.