Residence Inn by Marriott Dallas Frisco

Breakfast was not healthy

The excellence in customer service from all staff was so appreciated and fantastic!!!! Thank you for a wonderful stay, fantastic food, and very friendly staff. Made our CAHIIM training even more enjoyable.

Variety, healthy choices, and tasted great!

Stayed for the weekend and it was a nice place only thing parking is not free but the valets were very nice

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Garage parking or side parking

Clean room and clean property but our room was never cleaned during our 3 nights stay.

Amazing hotel

Highly recommend

Exceptional

Hard beds

Loved this hotel. The place was clean and the staff were friendly. Nice bar in the shared lobby and a Starbucks.

Exceptional

Would definitely recommend!

Everything about this hotel and staff was excellent. Everything was spotless! Well, they had a nice breakfast buffet. I only wish the food had been hotter. Perhaps a small microwave could be placed in the area. Other than that, it was a wonderful stay.

Everything about this hotel and staff was excellent. Everything was spotless! Well, they had a nice breakfast buffet. I only wish the food had been hotter. Perhaps a small microwave could be placed in the area. Other than that, it was a wonderful stay.

Nice options for Breakfast

Nice

The listing here mention parking and when you reserve in the message you get self parking 22/night and valet/25. Which mean no parking as listed on the app. In addition when you get to the property they tell you these are old and the only parking available is valet for 35/night or a garage per hour and street parking. Other than this the room was clean spacious, breakfast was okay and the amenities were good

We will be back for sure!

All good.

Friendly staff. Clean place for a family to stay. No complaints, would definitely stay again.

Nice room No ice on my floor, told to cross over to the next hotel to get ice. Front desk does not answer there phone. No option to call house keeping for assistance. No parking except valet and price was extremely high!

Nice room No ice on my floor, told to cross over to the next hotel to get ice. Front desk does not answer there phone. No option to call house keeping for assistance. No parking except valet and price was extremely high!

This was one of the best hotels I have ever stayed in. The room was beautiful and the lobby was very nice too. The only thing that keeps this hotel from being perfect is the fact that they don’t offer free parking.

Very nice stay

Excellent stay, will come back again.

Superb

Everything was great, we had a great experience Valets Parking is to much expensive, parking in general there are not enough options to park, plus we have to pay to park, I wish the hotel can help in that, paying almost $300 a night and don’t have a free parking,

Everything was great, we had a great experience Valets Parking is to much expensive, parking in general there are not enough options to park, plus we have to pay to park, I wish the hotel can help in that, paying almost $300 a night and don’t have a free parking,

Great place to stay that is walkable to dining coffee and exploring.

paying for parking

it was a great experience, paying for parking

Did not have breakfast

Comfort Valet parking payment

Comfort Valet parking payment

If you are staying in Frisco this hotel is a great choice. Clean safe convenient. Room was spotless. Has a Starbucks in lobby. Breakfast included was nothing spectacular but more than adequate, Service outstanding. Only caveat, parking. Limited self park option I valeted for extra 33.00 dollars a day, Will stay here again

Very good

Very nice place to stay. Rob at check-in was extremely pleasant and efficient.

Clean, nice, and new. Great location.

The staff was nice and helpful. The rooms were spacious, clean and well stocked with kitchen supplies. We enjoyed our stay

Staff was friendly, hotel was clean. Liked that there was a Starbucks in the hotel Paying for parking / valet, we will try to stay somewhere with free parking on our next visit.

Very clean . Nice room and the staff was very friendly and professional

Very clean . Nice room and the staff was very friendly and professional

Internet was very gladly slow!

Staff is courteous and room is very nice

Exceptional

The room is very spacious and clean, the hotel staff was nice and the valet was quick. I would recommend this hotel to anyone staying in the Frisco area.

Excellent experience!! Room was very nice and clean. We did self-parking in the garage which cost $25 per night, but is close to the hotel. Just beware that if you leave the garage during the day, you will have to pay at least $10 each time you come and go. Liked the short walk to The Star. Loved the variety of breakfast foods too! Will definitely be back to stay again!

Room is nice, staff is amazing

The room was spacious and very comfortable. The breakfast is great. There’s a lot you can do within walking distance.

Gajwn

Perfect

The parking situation is absurd.

Clean room / bad service

The staff was friendly and accommodating

Family friendly, clean, fresh breakfast food.

The receptionist was amazing, clean and quiet. So many options for breakfast. Over all we enjoyed our stay.

Within walking distance from ford center.

Parking situation could have been better, especially for friends and family visiting. But considering the area and location it wasn't terrible.

Great location. Property was clean, breakfast was good. Would definitely stay here again

Great stay!

The room service is terrible

Great stay

Everyhing!!

This property is amazing from Valet to receptionist they were so kind polite will definitely be back.

The property, room, and amenities were amazing.

Great location, friendly staff and clean!

We even received exceptional service before arriving on the phone by Carlos at the Front Desk when we arrived. This was a excellent hotel stay for me and my family. Our room suite met every need and comforts.

Great staff and service

Loved our stay there!

We stayed here for a cheer competition and it was very easy to walk to the Star each day. The bar area was excellent and the staff was amazing. Will stay here again!

Very clean beautiful property. Super close to the Ford center

The rooms was so beautiful loved that there was a Starbucks in lobby

Great property, beautiful area.

Excellent

The restaurant wasn't open so we had to get food for the room. We had no silverware and they brought us some but no forks. The sofa in the living room is made for tiny people. Beds were very uncomfortable.

The location of this hotel, in far north Dallas and right by the Tollway, is excellent. However the downside is that it's by other hotels and apartments with no space for strolling or exploring. The room was comfortable but the heating unit came on periodically with a loud grumble.

Loved the cleanliness of the hotel, the design and comfort. The only guest service member that we had an issue with was Marlene who gave several guests including me a hard time with the gate not working. Notified her that the gate was not accepting our payment, she assured another guest and I that someone would be there and had us walk us back again where she eventually helped us which is something she should have done from the beginning, poor service from her part.

Quality property in a walkable area

Nice

Pretty nice hotel.

It was good thank you

The area is dangerous to walk around. The back door they recommend to get to garage leads directly to the back road. Visibility while driving makes it easy to hit people and no convenient walkways make it hard to walk around. The pool was FREEZING, why have such a nice facility and no heated pool option or no disclosure or close the pool completely. We only booked here to swim and we couldn't bare it. Starbucks staff could be more friendly but the facility and room was very pretty and comfortable.

This place was good. It was very clean, and had nice bedding. Our suite had a small kitchen, which was very nice.

Breakfast is v limited. Just eggs and milk and some non fresh pastries and bagel

We booked a suite for 5 people and only had 3 sets of towels. When we asked for towels at 8:45 they were finally brought to us at 10:25 pm. Indoor Pool was nice but very cold -not heated. Breakfast was good and a lot of options. Hotel was nice clean and perfect for what we needed! Would stay here again but request towels on arrival.

The window shade to our room did not close (It was broken and would not pull down) so the light from outside (outside parking lights) poured into the room making it very bright at night!! Other than this, it was a great hotel. So just make sure you can close your windows or you won't sleep.

Bad service and communication skills

People sitting outside bldg, drinking beer

The four front desk staff I interacted with during my stay were hospitable. Ms. Teesha was especially helpful.

Great place. I will be back

Staff is very friendly and very helpful. It’s the bedding that’s the problem . Sheets and pillows smell dirty. Very stiff also. Has to be dirty washer and dryers. Use a better detergent or introduce some Downy or even Sauvitel!

I had a mini staycation for my daughter birthday here. The service provided was great! The breakfast was so convenient with nice choices for the girls!

Everything was very nice

Parking is what keeps this property from being excellent. The parking garage located 5 minutes away is a burden to well bodied and handicapped residents. Thank goodness it was not raining.

Amazing place!

Love everything about this spot!!!

Property has free breakfast but options are too limited.

Wonderful experience!

Great property! I think parking should be free since we are staying there.

Love everything about this spot!

The stay was ok , I had an electric car and the charging stations were not very good there were 4 but only one working … also needed to purchase laundry detergent and the hotel didn’t have any we thought the breakfast was going to include waffles… there was not any other then that it is a lovely hotel… All hotel staff were courteous and as helpful as they can be no complaints about the customer service very friendly staff.

Bad water pressure in shower. Sink didn’t drain properly. Very limited healthy choices for continental breakfast and no fresh fruit.

Very clean and beautiful hotel! Loved that there was a Starbucks downstairs and complimentary breakfast. Customer service at front desk was slower than what we anticipated but other than that all was great. We will definitely be back!

Nice place

Nothing too fancy, but very clean and comfortable hotel. Has a full kitchen and separate sitting area. Parking sucks but I would stay again!

Great place to visit

The shower was kinda cold everyday I was there. Also the air conditioning blows right on your face when on. Would definitely stay again because all of the other good things

They over booked moved us to different hotel which was smaller not accommodated our needs !!!!

NO VET. DISCOUNT, NO VALET PARKING, PARKING WAS A BLOCK AWAY, DAY SHIFT ON FRONT DESK DOESN'T SEEM TO CARE ABOUT GUESTS, SUITE WAS SMALL. [GO TO WACO TX STRAYBRIGE SUITES TO SEE THE PROPER SIZE, PRICE FOR VETS. $108. PER NIGHT, AND THEIR BREAKFAST IS TWICE THAT OF YOURS] YOU'RE NOR A RESIDENCE INN, YOU'RE A. HOLIDAY INN.

I Love how this particular Residence Inn is More on the Modern Side of Things..Always Looks Good when we come.. Now on the other hand with the cleaning of the room…I think there’s much room for improvement.

Clean property

We love the place, everything was very nice and clean!!!

good breakfast

Breakfast was good but just average.

Did not like breakfast staff

The breakfast staff was bad she ruined my stay here.

Very nice property in a great location! Breakfast was wonderful!

Pretty standard within this class.