Omni PGA Frisco Resort & Spa

The whole experience was fantastic. The staff was too notch. I want to particularly call out the bartenders (Dalton, Jo, and Brandon) in 2 different bars in the property. Fantastic all around. Will definitely stay again.

Awesome property, starting from the valet, front desk and all the service staff. Will definitely be looking forward for our next getaway.

G

We plan on returning. Thanks for a a great quick staycation!

Exceptional

Amazing experience overall, top notch.

The entire resort was wonderful besides the RYDER CUP GRILL. Absolutely horrible staff! Food was not fresh and the GM and other managers were rude.

Awesome resort!

Exceptional

Exceptional

Excellent service

Absolutely perfect! Staff, restaurants, cafe is everything everyone would probably wish for!

We had an amazing time! The grounds are well kept, restaurants are great, and the pools were perfect! Will definitely stay again

Loved our stay, will come back.

Friendly staff and the lady at the coffee bar was amazing Ms Dorthy .

The room was amazingly gorgeous. My wife loved how clean the room was. It had a huge bathtub, patio, and we could literally step outside of our room and get into the pool.

Loved this place ! Food at the Apron & by the poolside was amazing

Nice

Exceptional

I didn't reserve our dinner correctly at the Trick Rider, but the staff was able to seat the 6 of us. Omni PGA is a hole in one! . A special thanks to Calvin for making our anniversary a forever memory.

While the hotel itself and the staff were very nice my friends and I were very frustrated and disappointed in the timing and extreme delays in ordering food. The day before the holiday (July 3rd) when I attempted to order room service I was quoted 1.5-2 hours. When I attempted to order from The Apron I was quoted 45 mins to an hour. Ordering food from The Apron actually took 1.5 hours. This is an extremely long time to wait for food especially with young children. The next day my friends and I were forced to Door Dash food because we could not wait 1.5-2 hours to feed our kids. So many restaurants in the area were closed or not delivering (not the fault of the hotel). After three tries we were finally able to have food delivered then luckily found a random spot to eat together. While I understand it was a holiday weekend and there were I believe over 1,000 in/out of the hotel for the festival the hotel had poor planning for food options for their hotel guests. If the hotel is anticipating so many guests during a holiday weekend, the hotel should also plan to have adequate food and staff available to attend to the guests. This oversight was extremely frustrating and caused unnecessary stress.

We loved everything but the cost for a round of golf was a littler pricey.... but the course was fun

Loved the property. We were down for our grandson’s wedding and it was 5 minutes from their home. Everyone was so nice and professional. We will be back

Everyone was so friendly. All of the staff was top notch. The property is gorgeous. Just can’t say enough about this place all around.

Reserved a room that stated in slept 3 adults. After getting in late the day of arrival, we learned the couch was not a fold out and the ac was intermittent all night disrupting our sleep. Addressed the 3rd bed issue following morning. No resolution by 5pm so we packed to leave. Received a call at 6:30pm with the manager telling us that when a room states sleeps 3 adults - it implies you need to ask for a roll away bed. Dont waste your money here, elementary customer service and they’re still trying to figure out how to be a resort.

No complaints

The hotel was so organized and accommodating. They care about the guest experience

Exceptional

The property and rooms are excellent. The staff are wonderful and polite. I love staying here

The property was so relaxing with the lobby being filled with fireplaces, lots of conversation seating and tables. The staff was so kind and pleasant. Everything was great!!

Beautiful view of the pool….Balcony was nice

I honestly believe this should be a 5 star resort. Rooms, staff, food options, and golf are all excellent. We loved having an adults-only pool option. Breakfast at the Apron Kitchen was high quality and plentiful. The lobby bar and lounge area are really nice and the staff is absolutely incredible. Lastly, the fitness center is amazing with very nice equipment. We plan to return here soon.

Property clean and modern but you have to pay to use the sauna and conflicting information from different members of staff

Everything was great.

I would definitely visit again if yhe need arose.

Exceptional property. Beautiful views with attentive and friendly staff. Great food and drink options as well.

This place is amazing. We came to golf but enjoyed everything about our stay except the rain.

Great resort , pools and pool bars were awesome, rooms were nice, food was delicious, and golf courses were great . Must stay for golfers and families!

We stayed at the Omni for 4 nights and I have to say that this was the best hotel experience my wife and I have ever had. The food was phenomenal, the atmosphere was gorgeous, and my 3 year old had a blast at the kids pool. The hotel staff upgrades us to a suite and gave me a birthday gift. Every employee at this hotel went above and beyond to make our stay special. I will absolutely stay here again.

Staff was amazing

We ordered room service and the meal was great - BUT our cookie plate had a hair on the plate - very disappointed

This is a wonderful property, everyone was very helpful and gracious, shoutout to AD in lobby bar and Chris, Dalton, and Andrew at the Apron, thank you for making our stay so fun!

Clean rooms and the staff were very friendly and helpful.

Super cool place

Great resort! Can’t wait to go back.

Exceptional

Great resort

Very clean and organized

Great hotel, staff is excellent and we really enjoyed our weekend.

Yes

Beautiful property. Staff goes above and beyond. Get a deep massage with Warren, she’s amazing! Room was beautiful! Golf amazing. We can’t wait to go back!!!

Over all a great stay. Small things like getting room with a balcony that I guess I should have asked, but assumed would be overlooking course or other amenities was there over looking parking lot and highway never would have expected so didn’t request my fault!

Coffee maker didn’t work in the room

Wonderful customer service!

We love this property.

Our stay at the Omni PGA Frisco Resort will forever be one of the most special memories of our lives. I had let the management team know ahead of time that I was planning to propose that evening, and they went completely above and beyond anything I could have imagined. When we arrived, they had already upgraded our room to a beautiful king suite. Originally we were placed on a lower floor, and my (now fiancée!) asked if we could possibly move to a higher floor. I went to the front desk ready to pay extra for a higher-level suite since they had already upgraded us once—but to my surprise, they didn’t even ask for payment. Instead, they moved us to a top-floor suite with absolutely incredible views. That moment alone showed how much they care about creating memorable experiences. Before we even checked in, I received a thoughtful call from Jason Charles, who wanted to coordinate with me about the proposal and see what extra touches they could add. That level of attention meant so much. Around sunset, we went to dinner at the resort steakhouse (Trick Rider) and the service there was phenomenal. When we returned to the room afterward, we were completely blown away. The team had staged the room beautifully—flower petals scattered throughout, candles placed all around, and the bed arranged with a heart-shaped floral display. They also surprised us with complimentary champagne, a wooden board with macarons, and chocolate-covered strawberries. It was absolutely magical

From the family oriented golf option of Swing; to the spa; to the late night ice cream at the Apron- my family had an incredible time. We hosted some friends that are local to Frisco, and it was the perfect place for our reunion.

Pleasant

Exceptional

Very Nice

Great service, great atmosphere! Loved it!

Exceptional

the fireworks show for new years eve tee cafe was just ok

the fireworks show for new years eve tee cafe was just ok

The room was clean and

Great weekend getaway!

Exceptional

Fireworks on New Year’s Eve.. Well done!

Had so many options for food and shopping

Had so many options for food and shopping

Amazing place!!

Beautiful and festive!

Balcony scene was incredible!! Very clean overall!!

Everything was great except the pillows. There was only one type of feather pillow and it was very uncomfortable. It seams like most hotels these days have more than one type of pillow to choose from. Everything else was great.

Exceptional

Clean room, staff was great, awesome place.

Exceptional

Clean, comfy, great view!

Clean and quite

Breakfast was a delight with friendly and attentive service and high quality menu items. It was a relaxing scene; no pressure to leave. My husband raved about the buffet and omelette station. Trick Rider was a special treat with great tasting sides and perfectly prepared steaks. Staff made it a good feel dining experience. Check-in was fast and easy, and hotel had our room available early to accommodate our early arrival. Parking attendants wore smiles and made sure waiting time for car was short.

Breakfast was a delight with friendly and attentive service and high quality menu items. It was a relaxing scene; no pressure to leave. My husband raved about the buffet and omelette station. Trick Rider was a special treat with great tasting sides and perfectly prepared steaks. Staff made it a good feel dining experience. Check-in was fast and easy, and hotel had our room available early to accommodate our early arrival. Parking attendants wore smiles and made sure waiting time for car was short.

The front desk staff were very nice, very efficient and the check-in process was seamless. My room was clean and beautiful! The entire hotel is amazing!

Room was ample but view was bad

Great Resort

Amazing hotel! First class experience with excellent food and so much to do. We'll be back.

Great

I don’t know it was pretty bizarre service. We had a very large group to stay there multiple cabanas pool service was at times atrocious very hit or miss fire alarms went off in the Casita. Things weren’t set up. It was just an odd experience and service was not equal to the facility or the price..

Great staff. Very helpful and attended to every detail.

The resort was amazing, well designed. All the staff was very accommodating an friendly. It was our anniversary an we received a tray with chocolate covered fruit an some wine, also a handwritten card. Very amazing experience. Would highly recommend. Golf course was in very great conditions. One of the nicer courses ever played at.

Great

Incredible property. My family took a short getaway and enjoyed the stay immensely. Comfortable, well-appointed rooms. Excellent on-site amenities. The most friendly and welcoming staff. Have dinner at Trick Rider, you won’t regret it. The resort is deceptively bigger than you’d expect, and you don’t have to be into golf to enjoy yourself.

The spa is amazing, not over crowded, relaxing and clean.

Perfect stay. The only thing if I was nit-picking would be that I think there was supposed to be some pool side staff to take orders but they didn't come around much. But again I'm just being nit-picky there. This place was really amazing and if you live in the DFW area and want to get away for a weekend but not fly or drive anywhere far this place is awesome. Everyone was super nice, the whole place in general was really tasteful, elegant but comfy. 10 out of 10 recommended.

Beautiful hotel and guest service was the best we’ve ever experienced!

Beautiful property and wonderful staff. I can’t recommend this resort enough for a staycation or a quick getaway.

Loved everything about our stay!

Immaculate

The spa was very nice! We really enjoyed the facility and our services. All of the staff from the check in desk, the welcoming person and the technicians were so nice and made us all feel very comfortable.

We loved it here

Incredible facilities. Booked last minute as my work plans had changed and some other colleagues were already staying here. Definitely coming back for a golf trip. Never had to leave the property. Trick Rider was top notch steakhouse experience for client dinner. Can’t wait to come back.

We had an elite experience. The staff were superb from valet, to housekeeping, to restaurants...superb.

This place is fantastic!

The staff at the Omni made my birthday stay so personable and special, from the upgraded room to the birthday cupcake and card left in my room. Each employee was generous enough to stop and talk, offering whatever assistance they could. The drone night display was impressive to watch. Sitting out on the balcony was amazing, taking in the view and relax. I plan to come back and have recommended it to five of my friends. Three of which have booked a stay. Thank you for everything, Omni. Ten Star stay hands down.

Nice property, new facilities. However, it seems understaffed and the pool area/bar/food serviced shut down early before we could enjoy it. (4:00pm)

I had a great stay. The front desk argent Kayla was amazing. Everything was great from the food to friendly staff.

From check in to check out everything was wonderful. Did a one night stay girls night and it was perfect. We each enjoyed the spa with 80 minute massages. Spa was beautiful with great amenities. Each of us loved our service provider. Enjoyed the adults only pool on the 6th floor with great drinks, especially the blood orange spritz. Dinner at Ryder Cup Grill was to die for! Brussel sprouts, pork chop, chicken, any artichoke dip were our favorite but everything was just so tasty. Our service was wonderful there too. Before leaving the next day we enjoyed lunch at the Ice House. At checkout the front desk agent quickly called concierge for our car and bags and gave us water to go. High recommend staying here, it’s great for a stay-cation for couples, girls nights, weddings, parties. Will return again soon!

Amazing hotel, super kid friendly, we will be returning yearly for a weekend vacay.

Beautiful property with some activities on the weekend. Resort fee of $45/night was high for what was included. Had to pay $35/night for self parking. So after we paid for the room, we still owed $300 for fees, etc. The pool was just an average pool with very slow service. Trash was not picked up around the pool even though there were several employees in the area. We did enjoy the evening walks and the putting green located within walking distance from the hotel. Most employees were friendly and helpful, with the exception at the pool.

Overall very relaxing and nice

The room was cery spacious and clean

Our Omni experience is always top rated!

Great Property but was not for me - Their target demographic is definitely people with a lot of disposable income as they nickel and dime you for everything - I mean if you pay for the hotel do they really think you’re not gonna bring a car - price of parking should be included, not extra!

The Omni is a beautiful hotel. Staff is friendly and very attentive.

Awesome experience!

It was a great experience. Parking was not free $30/day if not using valet (Valet $45/day). I wish breakfast was included, but food prices were fairly reasonable. Great experience overall.

Nice. But small property without many dining options.

One of the best golf course and great staff

The property was spacious and clean. Plenty of areas to relax and hang out. Staff were accommodating, friendly, laid back, and overall excellent.

Our room was nice with a great view of the gold grounds. The restaurants we ventured out to were welcoming and upbeat with friendly staff. The adult pool, although a little smaller, was inviting and had a cool set up. You have to get out there early to get a lounger though. The staff were top notch, friendly, and attentive. The lobby concierge was so knowledgeable and helpful. We ate at the Trick Rider steakhouse and that was amazing and 5-star worthy. Overall, we really enjoyed staying here. I will come back!