Omni Frisco Hotel at The Star

Exceptional

Very clean, classy, smelled good, staff was very helpful, courteous and professional. Nothing

Great hotel, if your a Cowboys fan you’ll love it

Perfect.

Loved this place.

Amazing staff, incredibly friendly, helpful and extremely accommodating. The lovely employees were not just a credit to Omni Hotels, but to their profession. It felt reminiscent of the Ritz Carlton brand treatment.

The location and cleanliness of the room was fantastic. And the staff were very friendly and professional! No complaints.

No complaints.

Facility, Amenities, nearby dining options across the street, HS Football game in Ford Center….Everything! N/A

Facility, Amenities, nearby dining options across the street, HS Football game in Ford Center….Everything! N/A

The staff were friendly and helpful. The rooms were clean and neat. There was ample space to sit, drink coffee (a Nescafé coffee maker is provided along with a refrigerator) and place your things—there was a table with a couch and chairs, as well as a full length desk/dresser area). A wall-to-wall window provided a nice view of the area. A special bonus is that there are many restaurants and stores within walking distance to the hotel!

Everything was great

Also parking they charge $40 that’s extremely expensive for parking I have disable tag and I was unable to park there

Things to do resturants and other activities. I think you need another staff to explain what is available.

Very kind staff, clean and lots of places to walk to.

The hotel is very loud. Make sure you ask for a room overlooking the field and pool area as the other side has less than desirable views. Overall an excellent place to stay with proximity to everything in the area. But you definitely pay for it! Beautiful pool area with fire pits. no hot tub … although there might be one in the locker rooms not sure.

Great job . Looking forward to a return visit .

Exceptional

I absolutely loved the hotel and its facilities. I’ll definitely be staying there again. It’s a great place for Dallas Cowboys fans.

Great staff. The ladies at the front desk were extremely helpful and welcoming. Also the Valet staff was top notch!

This establishment provides an exceptional experience that truly stands out in the local area. Guests are consistently greeted with warm hospitality and an inviting atmosphere from the moment they arrive. Every detail of the service is carefully managed to ensure that visitors feel valued and comfortable throughout their entire stay. The high standard of quality maintained here reflects a genuine dedication to excellence and guest satisfaction. It is a wonderful choice for those who appreciate a refined environment and professional attention to detail.

Beautiful location, friendly staff, excellent accommodations.

Beautiful location, friendly staff, excellent accommodations.

Beautiful room, location, helpful really nice staff. A bit pricey but you pay for location. Free parking is directly across the street in the silver parking garage.

Everything about this hotel was amazing! The staff, rooms, food, etc.

Great location, enjoyed my stay.

Great location, amenities and staff. This was advertised as 5 star and it did not disappoint!

Good in avrage

Clean hotel and great front desk staff! Property is beautifully manicured! Will come back!

Exceptional staff! Their customer service was top notch. Can’t wait to go back.

The rooms are ok. The pool is not great. That staff is wonderful and it was pretty clean. It’s sort of like a Hyatt.

Exceptional

The whole experience was great!

All around excellent

Great room, great view, great weekend

Very nice property with superb rooms. Drinks were priced accordingly. Food was also great. We spent a good bit of time in the pool which was also great.

Exceptional

From the moment we pulled up the staff was amazing. The guys at valet were super nice. Front desk service was top notch! Our room was beautiful and the tub!! Omg!! We also loved the pool. There are plenty of places to eat at in and around the hotel and shopping too. Highly recommend Omni.

I love the people of the omni - every omni I stay at - allows me to be a guest - (I know they're there somewhere making things happen but I don't see it - its magic)

Amazing front desk staff!

The hotel was clean and smelled so good as well as close to vicinity to everything we needed. Great food and family engagement. The room had a great view and was clean.

Great Hotel. Great staff.

Exceptional

Everything about our stay was excellent. The staff upon check-in was extremely helpful and upgraded us for our anniversary. The room was clean. Couldn’t ask for a better stay.

Excellent staff and stay!

Great !!!!!!!!!!!!!!!!!!!!

Really loved this hotel. The location is unbeatable especially if you are traveling to an event at the Ford Center. You can walk right out of the hotel lobby onto the outdoor practice field at the Tostitos entrance. Besides that, the bed was the most comfortable hotel bed I’ve slept on, the staff were incredibly kind and accommodating, the pool and pool deck atmosphere was tropical and incredible, the hotel gym is excellent, everything about this place exceeded our expectations.

The shower has mold and has been leaking for some time

Is amazing and staff were all smiling and friendly

Exceptional

Great location. It was clean and well maintained. The staff was very friendly and helpful.

We loved the check in desk had mini hairspray on hand. It really helps out travelers.

The entire staff was super friendly and happy!

It was cool place to stay. It was neat to be right outside the training center. It was very clean and the coffee at the bar was very good!!

It was cool place to stay. It was neat to be right outside the training center. It was very clean and the coffee at the bar was very good!!

This hotel is fantastic! I love the location and the staff is so nice and helpful!

Old and sad - needs updates to the building but a lovely historic building

We really enjoyed our weekend stay! The location and the views were perfect! The staff was super friendly and very accommodating! We can’t wait to return to the Star district and stay again at the Omni!

Great experience overall!

I was lost and since I called to ask for directions, receptionist was so kind and guided me to the entrance....Valet was really nice....since we get there we feel welcomed staff were so nice and helpful....great experience overall 😊❤️👍

The staff was great and the place is beautiful. Very clean and totally worth it

Awesome property

Friendly staff, made us feel welcomed as soon as we walked in.

Gorgeous pool.patio and very friendly staff. Loved our stay.

The bath towels were large, but a bit rough on the skin and the mattress on one of the queen beds was not very firm, and we were rolling towards the center. When I called ahead, we were told that guests usually watch the fireworks from the pool deck. However, even on the Fourth of July, they closed the pool at 10 just as the fireworks were getting ready to begin and we were told we had to leave, which was very disappointing. There are several restaurant choices within walking distance, which were all very good. But it’s a very busy area and you can hear a lot of noise from the traffic, so if you’re looking for a very quiet stay, it’s probably not the place for you.

Buen servicio

I loved my stay !

Nice clean room and easy to walk to dinner

Neighborhood services restaurant was cute, nice staff but was served very raw eggs and sausage that looked so bad I didn’t touch it. Paid for two breakfasts and only able to eat the toast. We didn’t eat at the hotel again. Other than food the place is very nice, so convenient & would stay again.

Excellent Hotel at the Star

Great amenities and friendly staff! I will be returning.

Nice place to stay

Place is really nice, love seeing the game right there next to the hotel.

The customer service at the Omni was amazing. My husband preferred a walk in shower, and Dino worked diligently to make sure we were accommodated. All of the staff was nice and helpful, and the hotel and rooms were clean.

Excellent property.

The staff was very welcoming and helpful inconsideration of the busy weekend of hS Graduations

Everything

We liked the in/out door that we had in our unit. We were especially pleased with the pool.

Nothing is complimentary and everything is over priced. The power went out and the generators (if there are any) did not allow the elevator doors to open. My family and I had to walk down 16 floors.

Excellent Service

Beautiful hotel.

was charged 2 nights for valet and only stayed 1 night - check your bill carefully - front desk was very helpful when I called the next day.

Good

We always stay here and highly recommend

The view from the 7th floor

Absolutely an amazing place to stay. The staff is wonderful and attentive, the rooms are excellent and clean and the beds are quite comfortable. We have stayed at almost every hotel in the area and this was by far the best. We will be choosing the Omni as our preferred hotel from now on.

My husband's martini was terrific served in a pretty glass. The bar was real nice and they split our shared late evening meal in the kitchen so our burger was ready to eat without needing to cut it. We had a nice time and would return when we visit Frisco, TX.

Smiling and excellent services .

Everything is great! Lots of places to eat nearby.

Great hotel, very nice, modern & clean

Great stay, only negative was the 8th floor smelled like it used to be a smoker level.

Beautiful room, very clean and conveniently located. The pool was a fun bonus for the kids.

Very nice hotel. Great staff. Great location.

Outstanding customer service

Great hotel and location.

The hotel itself was very well kept & cozy. All of the staff were extremely helpful & friendly. The food at their restaurant was also excellent along with the drinks at their various bars.

Everthing was excellent

Great

Definitely our go-to hotel in North Texas. Not only is the property immaculate and the suites are well appointed, the team on site is always helpful, cheerful and ready to ensure you have a 5-star stay. We love this place!

The cleanest hotel I’ve ever stayed in!

The location is absolutely perfect—right in the heart of The Star, with so many great restaurants, shops, and entertainment options just steps away. It made the entire experience so convenient and fun, especially with everything going on for the NFL Draft weekend. The hotel itself is beautiful, modern, and very well maintained. My room was clean, comfortable, and had everything I needed for a relaxing stay. The beds were especially comfortable, which is always a big plus after a long day out. What really stood out was the staff. Everyone I interacted with was friendly, professional, and genuinely welcoming. They went out of their way to make sure I had a great experience, and that level of service does not go unnoticed. The amenities were also top-notch. The pool area was a great place to unwind, and the overall atmosphere of the hotel felt upscale yet still very inviting. Overall, I couldn’t have asked for a better stay. Whether you’re visiting for an event at The Star, a Cowboys fan experience, or just a weekend getaway, I highly recommend the Omni Frisco Hotel. I’ll definitely be back!

Everything was wonderful. The food at the hotel restaurant was better than at some of the places we had eaten in the area. The atmosphere, customer service, and rooms were all top-notch. That is now one of our best places to stay when we're in the Frisco area.

Excellent check in, friendly courteous and professional, wonderful stay A+++++

Lovely experience very nice stay

Impeccably clean, the friendliest staff, and really well appointed rooms. Awesome pool and great restaurant. One of our favorite hotels to stay in!

Lots of thing nearby

We had high expectations for this hotel. This hotel exceeded those expectations. The staff were very friendly and helpful, and enhanced our experience further. The rooms were excellent and extremely clean, and housekeeping paid attention to every detail, big and small. Its location near the Star District and the Ford Center made it an exceptional place to stay. Overall, this hotel was one of the best properties I have stayed at, and would recommend all visitors to Dallas to stay at this hotel.

Great atmosphere!! Friendly Staff!! Great restaurants in walking distance!!

The rooms are amazing!

Love this hotel! Great location and lots of amenities!!

Parking is not cheap for what it is . Other than that great place.

Great

Excellent spot for events at Star!

Great. Clean property

A really great experience. Staff was friendly, room service was great.

The place was gorgeous and so conveniently located. The room was clean, bed was very comfortable, had amazing amenities and everyone was extremely nice and helpful. Thanks for a great stay!

Room was nice and staff was great

All good

Clean hotel, friendly staff, and fabulous restaurants in walking distance. Love it!