Home2 Suites by Hilton Dallas-Frisco

Lots of amenities, rooms have the kitchen, dishes, full refrigerator, etc. which is nice if you need it. The gym has lots of different equipment for those who find that useful. The breakfast options are terrific and tasty.

i’ve been gone here for a while now the staff is always very courteous kind to me, and I feel truly valued here

The hotel desk staff were very patient, helpful and cheerful. The breakfast staff was very good . Rooms were clean, beds comfortable.

We had a wonderful stay! The room was clean and spacious. The breakfast was good and included. We will definitely stay here again.

Good location. Spacious and quiet room. Excellent cleanliness, with regular changes of towels and bed linen. Good room amenities. Hotel staff are kind and prompt. Good Wi-Fi. I recommend this hotel to anyone visiting Frisco. Breakfast should be more varied from one day to the next. Roughly the same dishes were served every day.

The sofa and the room smell little like dogs or Pi

The sofa and the room smell little like dogs or Pi

Passable

The breakfast is the best ever. Hot, tasty and good quality. Miss Arguetta was so nice and helpful. She was by the breakfast buffet and got us all we needed. Even a plastic bag to cover ours things since it was raining so hard . She went over her duties to help us. Thanks guys you are an amazing team.

Superb

Clean room and nice staff! Breakfast wasn’t the best selection. Loved the kitchenette in the room

Nice gym and clean comfortable rooms and facilities. Breakfast was mediocre but they did not over promise. Would stay there again I a second.

Good place to stay

The staff was friendly and welcoming, and both check-in and check-out were quick and easy. We also enjoyed the breakfast and appreciated how clean and organized the common areas were. The location is excellent, with plenty of restaurants, shopping, and things to do nearby. Overall, we had a wonderful experience and would definitely stay here again. Highly recommended!

I like the property very well, room was nice and clean and staff was great So this property has a elevator issue and the is first night my wife and I saw the fire department outside and didn’t think nothing of it, but the next day we got into the elevator and hit 4th floor and it went to 5 and said out of service then dropped us to the 1st floor and the doors opened with the button thankfully, then was greeted by the staff saying they thought they would have to call again like this is a daily occurrence. My wife panicked and then it was stairs from then on out. I know they make enough money to repair these elevators but the way the act is like they don’t care as long as it not them they will laugh it off

I like the property very well, room was nice and clean and staff was great So this property has a elevator issue and the is first night my wife and I saw the fire department outside and didn’t think nothing of it, but the next day we got into the elevator and hit 4th floor and it went to 5 and said out of service then dropped us to the 1st floor and the doors opened with the button thankfully, then was greeted by the staff saying they thought they would have to call again like this is a daily occurrence. My wife panicked and then it was stairs from then on out. I know they make enough money to repair these elevators but the way the act is like they don’t care as long as it not them they will laugh it off

Stay was okay, no problems as far as the quality of the room. Temps in the hallways was warmer, staff with the breakfast wasn't as helpful more like less. We asked for more pancake mix, butter and breakfast sausage yet it took a while before we received it. I know it was crowd yet the female could've acknowledged us talking to her.

N/A

Bad

It was an awesome stay

Clean

Great place to stay

Convenient location, quite, and clean.

Convenient location, quite, and clean.

Neat and clean and rooms were comfortable for a long stay The breakfast fell short of variety

Exceptional

Excellent and high quality property.

Great stay. Will book again if I’m in town.

Clean, friendly staff. Good quilty breakfast.

This was a very great stay, the hotel room was very large and comfortable

I really appreciated Benji and Arqueta. They were very friendly, helpful, and overall very polite. The housekeeper was very nice too.

I really appreciated Benji and Arqueta. They were very friendly, helpful, and overall very polite. The housekeeper was very nice too.

The waffles were our favorite. The mini nutellas ans raspberry spread was nice. The eggs were great also. The rooms were cozy also Nothing, this trip was great, thank you!

The waffles were our favorite. The mini nutellas ans raspberry spread was nice. The eggs were great also. The rooms were cozy also Nothing, this trip was great, thank you!

Excelente lugar en todos los sentidos

It was a nice and good place to stay.

It was a nice and good place to stay.

Superb

Will certainly book this hotel again.

Clean cool room, love having kitchen with full size refrigerator. Staff was helpful and friendly. Felt safe in this location.

Staff was very professional and dedicated to accommodate

I have no complaints and plan to use this hotel chain from here on out just from my experience in Frisco. Thanks guys!

Breakfast was great! My family enjoyed our stay! The pool was so nice! Everything was clean and in good order! We will definitely stay again when in the area.

Booked 3 rooms for a graduation, all very clean and spacious. Check in was fine but not given info on amenities or times for breakfast but was given this info later after asking. Full breakfast was great, kitchen staff very friendly and welcoming. Outdoor pool was good, it rained and thundered so unfortunately we were limited. Very happy about staying at this hotel, will stay here again if in the area.

Clean and accommodating hotel. Loved the breakfast, pool and walking trail. We stayed there for 3 nights and the one complaint I have is the bed was very worn down.

The hotel was picked as it was close to the mall and particularly Kidzania. Literally just crossed Dillard's parking lot and had access to a great mall with several stores and attractions. The room as clean, the staff @ front desk was extremely friendly and with great recommendations. Our room was clean, had big fridge, dishwasher, TV, 2 complimentary waters. If ever in Dallas will be back!

It was great. Staff was wonderful. So clean. Well maintained.

The location couldn’t be better, it’s very centric to many points of interest in the area and very convenient to get in and out. The staff was friendly, and even though there was a problem with one of the elevators, which, by the way was quickly resolved, they were very interested in making sure that the guests were not annoyed or impacted by the situation. Room size is perfect for someone who like us was traveling with a pet. I will definitely stay there again when I visit the area.

no complaints

Clean property close to a lot of things including the hospital which is where we needed to be

Nice and clean rooms, spacious

Clean room and good breakfast. Friendly staff.

The room was clean and check in was fast.

Everything was great!!

Great location great staff

Check in was at 3pm and we arrived at 4pm and they didn’t have our room ready. We had to wait an hours for them to clean it. They told is it would be 15mins to clean but ended up being an hour. After a 5 hours drive there, we were pretty tired.

Big clean room. Staff was great. Really just an outstanding hotel.

Great location and close to everything we needed to do in the area

Definitely STAFF!!! The associate that checked me in was very polite and helpful. But the biggest reason, was a housekeeping staff member!! My mother fell during our visit and decided to stay in the room Monday afternoon. When the housekeeping specialist came in to do her thing and took extra care and time to insure Mom had everything she needed. This service was ABOVE AND BEYOND!!! Extra special THANK YOU!!!

Ideal for our stay! Great room, staff and breakfast- perfect for our needs.

Called early in the morning to verify reservation and was told I had no reservation. I had to book another reservation and when I got to the motel, I was charged for 2 reservations when it should have been just ONE!!!!!

Room was extremely convenient and room service did a fabulour job everyday. Breakfast is great and free parking.

Everything was fine. Walls are just a touch thin and you can hear the neighbors very clearly. Otherwise no complaints.

Clean room

Everything was great!

Best breakfast! My kids couldn’t wait to go every morning! And the service was excellent.

Large spacious rooms. Easy to use temperature setting, big bathrooms, comfy beds and pillows. Great staff.

Our room was exceptionally clean, quiet, and well-appointed. The staff was very courteous and Muhammad went out of his way to check up on us multiple times during our stay.

Good place to stay and great breakfast!

Dirty,stained floors, mismatch furniture,breakfast has a surcharge and was basic hotel food.

Room was great. The only downside was a bit of a wait at check in due to a difficult person before me.

Great attentive staff!! Clean. Great breakfast

Rise up Hotel owners and listen to your guests! We’re supposed to get a good night sleep! Sleep starts at the location you lay your head down; THE BED! You need to do better!

Staff was nice beds were horrible

Great stay, very convenient location.

We loved our stay here! Huge, spacious room for a family of 5. Delicious breakfast every morning. My kids loved the beautiful outdoor pool! This was quite possibly the best Home2Suites we’ve stayed at thus far! Will be back!

I am a return visitor to this hotel snd have recommended it to others. This easily could have been a 5 star review also except as the saying goes "one bad apple" This hotel is clean, convenient and comfortable. Our stay was pleasant and uneventful until Sun 11/30, when i had to interact with female front desk staff who was on 7am to 3pm. I had to call to straighten out a question/issue because i had combined 2 reservations on Expedia. She was abrupt and rude on the phone and actually hung up on me when i was speaking to her. When i returned to hotel, the front desk was then being covered by a pleasant young man and he commented that none of my earlier conversation/issue had been communicated to him. He was able to fix the issue quickly. My stay would have been pretty much perfect except for the above signifigant lapse in customer service.

Friendly staff, clean room and it had all amenities we needed in room. Hotel was close to many shopping and dining areas. So convenient and would be perfect stay for families.

Great room

The hotel was clean and new, and had lots of food and entertainment nearby. The rooms were comfortable and the breakfast was very good.

It was clean and the hotel were friendly.

We checked in before 8 pm, I had reserved 2 rooms. The employee told us that they had had a line break in the water earlier and that the water pressure would be very slow and should be in working order by 10 pm. When we got to the room, there was no water at all not just a little pressure issue. We had been at soccer games and needed to shower before we could leave to go anywhere for dinner. We could not shower, brush teeth or flush toilets. They offered us bottles of water which we heated in the microwave just to wash or hands and face, still did not have enough to flush a toilet. Went down to the lobby at least 5 times to bring more bottled water. We were then told we wouldn't have water until at least 4am. We checked out that morning and were told that we would be compensated for our inconvenience (1 free night) and I have still not received any confirmation of this compensation. I would expect better from a Hilton.

I arrived late and I called a head because I flew in from CA and my son was taking to the ER. We I finally got to hotel I got the best suite and they wished my son the best. The girl working that night even fixed my Hilton honors account. The only place I stay in Frisco.

Everything was great. Love the complimentary breakfast options. Staff very friendly and helpful. Room was great.

The breakfast menu is good, but I would like more daily variety. In my opinion, it's an opportunity for improvement, especially when you're staying at the hotel for several days.

Ate the unhealthy stuff! That’s what I like .

It was very nice and the gorgeous Russian girl at the front desk made everything feel perfect

Great value for money!!! Friendly staff and good amenities.

Rooms were ample, spacious ans clean. There is shopping nearby. Altogether, a great experience.

Great clean place!

Nice, clean rooms. The dog park allowed my dog to have some off leash time and run around.

The property is very clean and is next to a shopping mall. Many dining options nearby. The staff are very friendly and professional.

It was a great fit for our family.

Everything was fine except for the fact you can hear footsteps running above and outside of the door. My room was located near the elevator.

Jennifer did an excellent of checking us in

nice clean & safe hotel

Clean hotel, staff very helpful

Breakfast was great they give you a good selection. Rooms were spacious! Room had a fridge and microwave. Like the location around the stores and food options.

The rooms were comfortable and the staff was amazing and very helpful! When we got there we recieved a room that already had guests inside but the staff were nice and gave us a new room

Friendly staff, super convenient to get around. Rooms were clean.

Quiet

The staff very accommodating !!! Unfortunately there are roaches but generally clean . Breakfast was ok . Shopping mall right behind facility and very fun to walk through Dillard . My young adult kids enjoyed the shopping . Parking very nice and easy and close to the Ford center !!!

I will definitely stay here again! Rented the room with 2 queen beds and a pull-out couch. Room was clean and had a dishwasher, kitchen sink, microwave, basic dishes, and full fridge. Most importantly, the AC was working properly to both reduce the humidity and cool the room. I've stayed in some hotels near Frisco where the humidity reached 80% in the room due to improperly sized ACs, which is not an easy fix. This hotel room was notably cool and the humidity was not notable. No weird smells, no strange sights, no annoying noises. Oh, and there was breakfast included-- not just boxed cereal, either! There was a variety to choose from. The front desk was personable and proficient. There was a fitness center and a pool, but I didn't use either (was only there 10pm-8am). I think the pool was outside, if that matters. Ice machines were working, coffee was actually decent, too! If I had 1 criticism, it would be that the parking lot could use a few more lights.

Cons: (minor) smoking in outdoor common areas and entry; interior hallways are kind of stuffy Overall—nice facility and excellent location.

Great for family with kids and pet!

Nice hotel, nice pool for families. Book the room with two doubles and a sofa bed! Breakfast is fair, but it's included so that makes it easy.

It was nice.

Room was very spacious, clean and breakfast was great. Directly in the mall shopping area, literally across from the mall parking lot.

Such a great day! My mom and I stayed here for the business trip that I was on and it was great overall. Really love having the kitchen in the room and the breakfast was great! There were so many options for breakfast and every day was different. Maria was so friendly. I was able to log into my Netflix account and watch movies every night. There was some noise because of boys from his soccer team there. But other than that, I would highly recommend this place and stay here again. Lastly, there is a Perry’s steakhouse next-door, and it made for a great dinner.

Easy check in and out. Wish breakfast had more option but other then that it was great.

Location

Clean

Overall it was great experience except for 2 things. One, there needs to be a shower liner for the shower curtain. Water would get on the floor. Second there needs to be body wash on the shower like they have for shampoo and conditioner.

Amazing breakfast options!

I had stayed in home suit 2 in other city. This one was not that clean

Good

Always a plesure to stay...

beautiful property, great deal with the wonderful full breakfast. clean and nice. easy check in and out. would definitely stay there again.

The staff were very helpful.

We were very pleased with our stay. Friendly staff, clean rooms and great breakfast choices.