Comfort Suites Frisco

no comment visit was ok

But

Was not extremely packed Was things left behind in room

Clean and nice staff

The best praise we would stay there again. Good people.

Great breakfast availability and variety. Good location to move around, good restaurants close by especially the bbq place that has the gas pump. Clean Hotel, room and shower. Big parking with enough spaces. Staff was very friendly and helpful on the Breakfast, and generally helpful on the front desk. It´s right on the freeway so at night it can get noisy when your trying to sleep, you should turn the ac fan on at full blast to drown it a little. Beds are not the most conformable.

Room was clean. Little worn. Couch had hole in the arm. Bathroom light bulb needed changed. But very friendly staff and good location

My second stay here and it was great. Great location, clean, comfortable, friendly staff and nice breakfast. Will stay again next time visiting family in the area.

My second stay here and it was great. Great location, clean, comfortable, friendly staff and nice breakfast. Will stay again next time visiting family in the area.

Everything was to my expectations.

Everything was to my expectations.

Location - could not uber anywhere because it is in the "stadium" space, so have to walk 1/2 mile to nearest uber. Same for ubering back. Rooms - A/C is loud and old style floor unit. Refrigerator is mini fridge. Weird smell.

Breakfast should start earlier

Breakfast should start earlier

Lumpy bed. Noisy elevator, made you feel unsafe. They did have a very good breakfast.

Great place and big room.

Great location. Lots of options for dining. Friendly staff. Room smelled old and a lil dirty

Great location. Lots of options for dining. Friendly staff. Room smelled old and a lil dirty

The hot tub was broken and that was the main reason I booked. I would not have otherwise. There were bugs in the bathroom. The staff was hardly ever present. The door handle was super faulty and needed to be replaced for safety and function.

Clearly a bit older…needs for upgrades

The front desk team is exceptional. Their efforts were genuine and I felt cared for. I appreciated the breakfast as well.

Clearly a bit older…needs for upgrades

The front desk team is exceptional. Their efforts were genuine and I felt cared for. I appreciated the breakfast as well.

The one night stay at this hotel was unpleasant. The room was not clean, The check-in staff were great but the checkout staff was unpleasant. The breakfast was not edible and the hotel needed renovations. I would rate this hotel at a 2 out of 10.

Overall, the hotel looked clean but once you enter lobby, the air has a musty smell which continued to the 2nd floor and in the hotel room assigned. The pool and spa was closed for maintenance which was unfortunate cause I booked hotel cause it has an indoor pool. Couch in room had food stains and i would not sit nor lay my clothes on it. Room ac was loud and not operate at thermostat setting. The outside landscape was neglected and mature hedges were dying due to lack of watering. The Complimentary breakfast was ok.

Spacious room, great water pressure for the shower. The breakfast was also good. The air conditioner was on the fritz but we chose not to move rooms as we had an East facing room.

Sure smelled of mold when we walked in, there was mold in the coffee machine, the hair dryer set off the fire alarm within 2 minutes of use and the room smelled like carbon monoxide after using the hair dryer

I loved the location it was close to restaurants wasn't too far from my venue that in all was good What I didn't like at all on how dirty the bedding was had stains the furniture was dusty the room didn't smell clean the bottom part of the skirt to the bed had stains the mattress protector was torn housekeepers need to do better those rooms need to be inspected better by supervisor in all the comfort suites that we have stayed this location by far was the worst we've stayed at. Even the walls were dirty looked like someone spilled syrup on them and headboards you can see handprints whoever checks those rooms needs to be retrained I'm so disappointed spent almost $400 to stay in a nasty room was not worth it especially in this time that we are struggling to find good help but at least take pride in your work people pay money to stay in your hotel!

I loved the location it was close to restaurants wasn't too far from my venue that in all was good What I didn't like at all on how dirty the bedding was had stains the furniture was dusty the room didn't smell clean the bottom part of the skirt to the bed had stains the mattress protector was torn housekeepers need to do better those rooms need to be inspected better by supervisor in all the comfort suites that we have stayed this location by far was the worst we've stayed at. Even the walls were dirty looked like someone spilled syrup on them and headboards you can see handprints whoever checks those rooms needs to be retrained I'm so disappointed spent almost $400 to stay in a nasty room was not worth it especially in this time that we are struggling to find good help but at least take pride in your work people pay money to stay in your hotel!

My room smelt really bad, it was a real the bed was harder than expected then half was soft. When I checked out I was told just to leave the key on the corner didn't get a receipt or nothing they guy just sat there.

Great area

La verdad de todos los Hoteles de la franquicia de los Comfort este es el mejor me encanta su atencion al cliente lo recomiendo al 100%

Everything was great about the property and all the employees were very nice and the lady who was doing the breakfast was very kind everything was clean everything was set up great the room was very nice and clean the restroom was amazing even the pool is nice it was a little too high in chlorine but it was great we had a great stay and I will plan to stay again here

Very clean and was very safe

Needs an upgrade and remodeling.

Everything was great ..only thing was front counter help was scarce several other guests were standing around waiting for help

Great staff. Nice location. Clean

I stayed there about three times since I go to the doctor regularly in Frisco. I do not have a complaint and tell him the hotel is always clean the staff is always friendly this was the first time I enjoyed the continental breakfast and it was just fine with me.

Everything was okay the room the staff and I always have a nice stay.

Every

Well comforable will be staying there again

Only problem was the bed

Stay was wonderful will encourage ppl to stay there anytime

Breakfast staff ( lady) excellent service

Lots of shopping close to the hotel

Average

Everyone was great! Would book again

Everything was nice and in great condition. I also loved the location and restaurants were within walking distance. I would stay there again without any second thoughts.

Room was always cleaned properly. Breakfast selections were adequately stocked and fresh Overall pleasant stay at Comfort Inn

Our room did not have a USB connection at all.

Nice place, easy to get to and nice size room. Friendly staff

Overall good area everything around

Everything was excellent!!!

Very friendly staff

The hotel was well kept and well run. The breakfast was good, as expected.

The staff in the front desk was helpful, but our room the shower didn’t work, they relocated us to a different room. Room needs an update, mattress on the pullout couch had some stains.

Customer service is wonderful! Ms.Pat was the best. She made me feel so welcoming!

Very convenient in Frisco area, easy access to many roads, rooms were well air conditioned, with great features!

This hotel is comfortable, clean, excellent service and it is just 6 minutes from Universal Studio Kids

We stay here often and always have a great experience. The only flaw this time was that the hot tub is broken. We use the wonderful, unique pool area every stay, but the broken hot tub was a downer. We plan to return in November, but may not if the hot tub is still no working.

The property was clean. The area looked and felt safe for families.

Indoor pool was not heated or clean.

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The bathroom in 209 has mold on the ceiling. Heard water running at night and day in bathroom. Pool area is very loud. Limited pool towels. Hot tub is not working. I chose this hotel because they had a hot tub. Very disappointed when I got to it to find it empty.

Room was clean and the floor was quiet during night .

The hotel was okay we had our kids with us and we didn't have any blankets or pillows for the pull-out beds we had to go ask for them but we did get a blanket and some sheets but they were out of pillows nor was the hot tub working and that's the reason I rented the hotel so we could have the hot tub in the pool and there was a family in the pool area eating and drinking so we left but the breakfast was good and the staff was nice just not up to our standards like we imagined..

Lo único malo fue que el jacuzi no sirve y la alberca no tiene calefacción.

Paid for 2 night the second night tried canceling before noon and couldn’t cancel.

Everything about it was messing

Property is pretty dated and needs an overall face lift. Lots of minor maintenance issues such as shower head was loose and held together with a zip tie, toilet ran constantly, mattress pad on bed was wrong size.

Breakfast was delicious and had many options to choose from.

El cuarto lila a viejo y las sábanas como olor a sucias

Crappy shower curtain, light fabric, no bottom magnets, design on curved curtain rod cauded curtain to no stay closed, causing water to hit bathroom floor, making me cheanup floor after every shower. Room designers really flubbed a simple fixture, leading over time to water damage. Also, no trash can by elevator, only one hidden in ice room.

The hotel smelled like it was once smoking was allowed

The hotel was pretty clean and so was the room. The restroom was a little dirty, I could see a bunch of dirt next to the sink like if it gets piled in there. Also, the restroom started to pick up a weird smell like urine and backed up toilet, I had to buy Clorox and wipe it down. The other only thing was how hot the lobby and elevators were!

The hotel is 2 miles from Universal Studios, so convenient. It's kept well but definitely an old worn out hotel. It needs upgrades. Breakfast is ok.

Room was not clean, mold on curtains from ac unit, walls were not cleaned, either ketchup or blood was on wall on left side of tv. Doors need to be sprayed with WD-49

El problema era que se sentía muy húmedo el cuarto, entrabas y aparentemente se veía todo bien, pero estaba súper húmedo, caminar descalzo en esa alfombra era incómodo porque se sentía húmeda y era asqueroso, la cama se sentía húmeda, y así fueron los dos días.

Best Hotel for the price. The breakfast area was well maintained, restocked and cleaned on the spot by one lady, which I think it made the difference in the stay. Good size bedrooms, and has a decent pool and hot tub. Free breakfast... everything you need.

Room was clean and maintained. No complaints there. The fridge did leak, which wasn't a huge issue but should be noted. No complaints. Would stay there again for sure if I'm in the area again.

Everything was good from the room to breakfast and price of the room wasnt bad at all recommend the stay

Exciting was great. The downside to our stay was planning for our first night of swimming. We were told or was down for maintenance. We have four kids and we’re counting on the swimming night to be that night. It was a major bummer having to tell our kids there was no pool. We left town early enough to be able to swim and it was really annoying to not have that. Otherwise things were nice.

Clean room, staff was great. Breakfast was good and staff kept restocking quickly..

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It was good

Will be back love it due too everything is near the hotel

Loved it

Rooms were clean, staff was very friendly and welcoming.

The only thing I did not like was the hotel had a smell and it just wasnt my cup of tea. The hotel room still had crumbs in the bed from last visitors. The note pad on the side of the bed was still written on by someone else. Just wasn't as clean as I expected, however the staff were very friendly and welcoming .

Creo que la propiedad necesita un poco de servicio la unidad de aire acondicionado no servía y permanecía prendida a la misma temperatura todo el día.

The entrance has a weird smell and so did the hallway our room was . not enough snacks at the convenience store in lobby. There were silver fish in the bath tub. The sofa had white stains and the sofa bed had a big brown stain on the mattress. The room phone did not work and neither did the WiFi even though it showed connected. We had to use our hot spot. Overall this hotel stay was not very convenient.

Clean room. Quiet

Clean room , great staff , regular breakfast and My kids loved the hot tub and pool . Near to restaurants. It is a great buy for the price .

I really liked the property especially room. It was so convenient and neat and fresh. Outside it was ok ok because of the people around there was little awkward but overall the experience was amazing. Really loved the room and the stay. We enjoyed a lot.

Everything was great we’d hoped to have changed rooms but being third party we couldn’t. The pool was great as well as Breakfast and we were 12 mins from the new Universal and check out at 12 was awesome. When we arrived the AC was super cold already which was perfect for the Texas heat.

Great staff I stay there everytime I come to Dallas

Nice place for my overnight visit, would stay there again.

Good clean room and comfortable beds

We had a great stay. Everyone was so kind. The lady that does breakfast is amazing!!! Front desk was very helpful.

The pool needed to be cleaned and the rooms ne

Clean rooms and nice beds

We stayed for 4 days and 4 night. The whole time we asked for the trash and fresh towels daily. And not once did housekeeping pick up our trash. And the only young black man that worked nights was any help. He was always polite and he would give us fresh towels. Other than trash not being picked up or not getting fresh towels. That was okay.

Always like the King Suite

All

Not big on hotels to start with but i enjoyed the amenities. The bed was not acquired as it was too hard, the sheets had different color stains on them too. I’d much prefer an air bnb for the cozy side of staying.

Great location and staff was great!

Beds are comfortable. Breakfast is typical

Every front desk person was unbelievably slow. One man talked entirely too loud about a declined card.

Asked for more towels because there were none at the pool and front desk said there were no available towels in the hotel.

Great hotel to stay at .

Decent place to stay for the weekend

The staff was very friendly and the room was clean upon arrival. I’d stay here again.

Guy at the front desk in the morning was too busy on his phone to help guests. Could have been a little less rude I just wish they would open the pool earlier so the kids can get in some swim time before heading out to do other things.

I got bedbug bites and when trying to report it, the front desk staff ignored my request when I stated I wanted to speak with a manager. A coworker staying in the same hotel had bedbug bites in his room as well.

Everything was perfect. They were very accommodating. I’ll stay again.

Water on lobby floor, on floor at entry of elevator and in elevator. Hotel was a little outdated and didn't smell clean. Water bug laying on floor in restroom. One of the blankets had a orange stain and the room had a smell of duty feet. That hotel has changed a lot over the years. I was disappointed.

The hotel was very dated and the furniture was stained and old. The hotel needs to be updated

Clean property, family friendly! Kids loved the indoor pool and hot tub. Good breakfast.

We did find 2 bed bugs in our room, but they quickly changed our room.

The rooms are small but clean. Noise from the freeway was consistent throughout the night. The breakfast was excellent. if you stay, ask for a room not facing the freeway.