WoodSpring Suites Fort Worth Fossil Creek

did not realize it was extended stay.

Good location Room smelled like cigarettes

Location and that’s about it The staff is incredibly unprofessional, they knocked on my door while I was in the restroom changing and never said they were staff and opened the door without permission while I was still changing. The facilities are nasty, I complained about a probable issue with mold in the ac unit due to the smell and I was getting sick while in the room. Nothing was done except “cleaning the unit”. I asked to be moved or refunded and nothing. There were also cockroaches in the room and they didn’t care about any of it as if it is an issue they know about.

Location was okay close to some good stuff Little over priced for hotel that has permanent residents

Olía demasiado a cigarrillo

Upon arrival, the atmosphere felt confining and unsettling, almost like being locked in jail. As I walked toward the elevator, the smell of marijuana was strong. Upstairs, I heard loud noise and what sounded like partying, with the same marijuana smell in the hallway. When I opened my room door, the odor was overwhelming. It smelled like wet, dirty towels mixed with rotten meat. It was nauseating. The room looked old, neglected, and moldy, and the bed appeared cheap and uncomfortable. The inviting online pictures did not reflect what I saw. I was exhausted and desperately needed rest, but I felt scared and unsafe staying there. I immediately ordered an Uber and went to another hotel where I could finally relax. I cannot speak to other guests’ experiences, but the glowing reviews did not match mine. The difference between the advertised pictures and the actual conditions was shocking. Based on my experience, I would strongly caution families with children and anyone traveling alone against booking this hotel. A clean room, accurate photos, and a comfortable environment are basic expectations. I did not stay the night, and I would never return.

I booked two rooms with two double beds non smoking. when I get there the guy simple told me, that only one room with double bed was available the other one had to be single bed or i could just go somewhere else, I booked for a reason I had no time to look around but when we get to the rooms smell like cigarettes factory really bad 3 floor was dirty so bad, the beds were so bad that when we lay down almost touched the floor, roaches were walking around our stuff like nothing, we supposed to leave at 11 am Sunday we had to leave by 11 pm in Saturday same day that I booked, we couldn't support the bad smell of cigarettes my daughter has asthma and she was getting breathing problems.

I booked two rooms with two double beds non smoking. when I get there the guy simple told me, that only one room with double bed was available the other one had to be single bed or i could just go somewhere else, I booked for a reason I had no time to look around but when we get to the rooms smell like cigarettes factory really bad 3 floor was dirty so bad, the beds were so bad that when we lay down almost touched the floor, roaches were walking around our stuff like nothing, we supposed to leave at 11 am Sunday we had to leave by 11 pm in Saturday same day that I booked, we couldn't support the bad smell of cigarettes my daughter has asthma and she was getting breathing problems.

hallways smelled like hamsters

It was cheap hallways smelled like hamsters

I booked a room online then come to check in the rooms was booked couldn’t get any help from employees or manager and never received my funds back just horrible … track down the manger was like finding a needle in a hay stack

I booked a room online then come to check in the rooms was booked couldn’t get any help from employees or manager and never received my funds back just horrible … track down the manger was like finding a needle in a hay stack

Exceptional

No extras poor circulation of air. A/c blow mild air. Sheets had holes in it

Bad

Nothing To many critters crawling and it stinks

Nothing To many critters crawling and it stinks

It’s in a good location and was convenient for where what I had to do there There was a lot of trash outside and around the building and the whole building smelled like marijuana. People were even smoking marijuana outside of the building. Didn’t really feel safe outside of the building.

It’s in a good location and was convenient for where what I had to do there There was a lot of trash outside and around the building and the whole building smelled like marijuana. People were even smoking marijuana outside of the building. Didn’t really feel safe outside of the building.

Nothing Everything

Nothing Everything

The bathtub sounded like it was going to fall thru when you moved around,the blankets smelled bad or was it the mattress?The entire building smelled of bad funk.

The hotel is older but appears they’re doing updates. The front desk staff were very nice. The common spaces (entry, elevator and hallways) has a funky smell, stained carpets and lots of people coming and going. Like, more than a normal hotel. But they were friendly and respectful. The room was spacious, clean and smelled pleasant. The a/c blew cold, the bathroom was clean and the water was hot. I felt safe traveling solo with my toddler. I would stay again!

At check in, I was asked, “do you need a working TV”? Very musty / mildew smell when I entered the room. Very run down and dated rooms. Paneling on bathroom door was peeling off. Clear packing tape was used to try to keep paneling on door. No shampoo. I asked for shampoo, but front desk couldn’t access housekeeping storage area. Terrible bed sheets and uncomfortable mattress. Woke up in middle of night to use the bathroom and saw 2 roaches in the bathroom. At least the room had hot water and functioning AC.

Property could use a little updating in the future but for the price it’s a phenomenal stay. Big rooms and comfy beds.

Front office personnel were friendly and professional. I’d stay here again.

Nasty place

This was one of the worst hotels I’ve ever stayed in. The room reeked of cigarette smoke even tho it was clearly stated as a non smoking room. The mattresses were thrift store finds with plastic bed frames that basically broke when you put weight on them. The AC didn’t work at all. The pet deposit wasn’t a deposit but additional non-refundable fees even for a service animal. The noise from all the rooms around us sounded like elephants were rearranging furniture. The phones in the room didn’t work so you couldn’t call down to the front desk. Also, when trying to leave the front desk was unmanned for so long that 8 people ended up just leaving. Luckily Hotels.com worked with me and got some of my stay back. Avoid at all costs.

Nothing in the kitchen. It smells dirty. Bed was uncomfortable. Won’t be staying there again

Good

Good and affordable but had roaches

filthy hotel.

Bugs

Good clean extended stay hotel the front desk woman really cares about the people who stay there.

BUGS IN THE ROOM - ON THE BED TV DOESNT WORK

Roaches they need to spray . I left in the middle of the night after the second one crawled on my.

The shower was dirty! Had a bottle ring in it and the floor mat had hair and filth on it. The bathroom door was broken and a poor attempt to cover it up was made. The fitted sheet didn't fit the mattress, we fought it all night trying to keep it on. As soon as you sat on the bed it came off one corner or another. The smoke detector was missing batteries and left open. Over all very disappointed in our stay. I have pictures to prove the disarray.

There was a musty smell throughout and the 4th floor hallway carpet was badly stained. The room was ok for a single guy traveling, but I wouldn't feel comfortable with my family there. It reminded me of some old Navy Enlisted Barracks.

This property has a lot of homeless people on the property and staying near the trash can. It says non smoking but the rooms smell like weed and I even bought a candle to over come the smell but was not successful. The guest are very loud and ghetto. I believe they are living there. I was walking my dog and got hit on my a group of guys that were drunk and drinking outside in the parking lot. The doors are locked at all times and you need a key to enter but would not recommend this hotel. Also they say they are pet friendly but charged me $83 on top of my room charges for a small dog. Then I booked a king bed and since I had a dog they but me in a queen bed room. The bath tub had mold in the calk by the handle and spout. They reviews were okay that is why I booked this hotel but beware and save yourself the trouble and stay somewhere else.

Great

Even though the hotel is old, they keep it very clean and also making sure the exit doors are secure locked and to enter the hotel have to use the key card.

The most disgusting place I have ever stayed in. First night, after driving 11+ hours, my pup and I were too tired to complain but the room was moldy, damp, stinky, and gross. There were pee stains all over the second floor carpet. The next night, after a major disagreement with the clerk on duty, the room was better but still stained and it felt like a flea-trap ( although we did not get fleas). It is clear this is for homeless people housed by some agency and not at all a hotel. I Ihave nothing against the people staying there. All were friendly and kind but they deserve much better accommodations . If you have a choice, STAY AWAY. If you have no choice be prepared to advocate loud and strong for yourself and don’t let the people at the front desk intimidate you or try to ignore your complaints!!!

Roaches in the room. Horrible smell in the corridor. Receptionist barely spoke English and did not know many aspects of her job.

And To arrive, I was registered and And I was asked to make a deposit of a $100. I stayed. At the hotel June, 4/5 and June 13. 14, and I have not received my deposit of $100.00 back And it's more than 10 days.

When we got to the property we walked into the check-in area and waited and waited and waited for someone to come to the counter to check us in. Once checked in we proceeded to the elevator where we encountered a cloud of pot smoke. After getting onto the elevator and up to our floor we were hit again with the pungent smell exiting the elevator. We lasted maybe 30 mintues before deciding we could not stay at this hotel. When leaving the clerk asked if we had even checked in.

Horrible

There was no continental breakfast

Nice manager

First off I would like to say Mrs.Truddy was ABSOLUTELY FABULOUS at this location. Her knowledge of the area was a true blessing. Wonderful asset to your company she truly cares. Yes there was so pest problems but they were dead and u could tell they were working on the motel. Remember to bring all essentials shampoo/conditioner ECT ECT but if you happen to forget there are several stores near by. It's a kid class stay but if your on budget and need a reasonable place to stay it's worth it. All the workers were polite (knowing Spanish is a plus) but if u don't they try and help.

This hotel was very affordable, nothing extravagant but everything was relatively clean and the staff were very friendly.

Nice place to stay. Thanks

The hallways had a horrible smell, it is old and bed was extremely uncomfortable. Will never stay there again!!!

While my stay there i couldnt sleep at night there was people arguing at like 2 or 3 in the morning slamming doors yelling even during the day as well i work nights so i tried to sleep as much as i could but with all of that i couldn't get much sleep

The lady that checked me in was the only thing good there. The room was dirty with marks and stains. Had no heat in the room. And they knew this prior to me checking in and didn't say anything. Checking out was just as bad.

Mostly clean. Be sure to ask about daily cleaning of room if that is important to you. If you're looking for a quiet hotel so that you can work sometimes or if working in your hotel room is important to you, this is not the place. For extended stays where you don't spend the majority of your time elsewhere, this is perfect.

The staff here is amazing. They went abive and beyond to ensure my stay was fabulous. The lady at the front desk even remembered my name from the last time i was there over 2 yrs ago. I cant recommend the site enough!

Nice staff parking not the best for larger vehicles

They told me that my service dog wasn’t a service dog harassed me about it

I was going to leave before checking in until I spoke to the front desk personal. I do not know his name due to many hours with work. The room was dirty. Dirt on the floor and counters.

this property had rooms on the website that they dont have at all false advertisement

Clean, safe, had a kitchen. Priced perfect

Bugs in the room, sink and bathroom! Room was dirty!! Long black hair in the shower

Very convenient and affordable.

I have bever met some of the most humble and amazing staff in a establishment like i have at this location. Dewayne,Truddy,James,Joanna and all the employees there are truly remarkable!!! My stay here was enjoyable. thank you

While checking in I was told there is no staff in building after 10 pm, halls and room smelled like Marijuana. Did not feel like a safe environment. Left immediately

Very clean. Comfortable stay.

Nice guys at front desk

Not clean the smell it was horrible

over sold the clean rooms

We waited 10 mins for tge front desk guy...so he could smoke..we reserved a room with multiple beds and a sofa bed because we had a party of 3 guys. There were absolutly no sofa beds on property..(false advertisement). Has a kitchette with stove top, but no fire extinguisher. We had to check out 2 days early and they couldnt even do a partial refund...im going to the BBB for the extinguisher alone...

Service was great, however, this is a local weekly motel. Pay a little more if you can.

When we checked in the front desk warned us that the online description was incorrect abd that we would be without a couch , the office was closed during business hours , we couldn't get much help

Room smelled like stale beer.

It was secure and kept clean. Good option for extended stay living.

Property could use some updates. It was a good place tho for one night. Front desk went above to make sure I was happy with my room.

Decent hotel and clean rooms but the hallway has a smell

This hotel is not good the hall way smelled like cigarettes dogs in there..the room was good but the people up above my room was noisy..the location was good but I wouldn’t stay there again.

Food smell in hallway. Not a steak, or anything domestic ?

The property is clean, the employees are nice and helpful, all exterior access points are controlled by your room key. Rules are in place to keep the hotel clean, quiet and respectful. I have asthma and appreciate the fact that the bathroom had an exhaust fan. The laundry space is clean and well maintained, and the parking lot is well lit. I am impressed with how quiet it was at night, and I was finally able to sleep and relax. I will be coming back and highly recommend it to sleep deprived travelers.

Clean, easy Quick check-in, very, very good customer service.....

Nice

front desk guy was no polite or let me know that the elevator didn’t work or anything

The hotel stay was over priced. The blankets is paper thin we asked for an extra one and the hotel couldn’t even give us one because they done have extra. The elevator was broken the last two days of our stay and having to go down 4 flights of stairs was awful. The hotel does have good and bad things about it

The hotel had Cockroaches

We didn’t stay! It was dirty and the room smelled. Felt unsafe. Wasted 96.00

It was dirty smelt like smoke out dated everything. Bathroom wasn’t cleaned properly overall not ever going to book with them.

Crowds hanging out back of motel

Spacious rooms, clean, great staff and amazing breakfast!

The GM was awesome. Polite,Knowledgeable andproperty was clean and inviting.

Everything was ok

I admire the staff here. They are very attentive and concerned with your stay here and do take action on anything that goes against their policy & when entering the building its clean/disinfectant & they work hard on keeping the building clean & safe smell but elevator/floors smells cigarettes@times Business/Stay

El servicio excelente

Property was infested with crickets! Could not shower because they were coming through the drain!

This was the most disappointing place I've ever seen

Cons: Horrible Noise Ordinance 24 hours by guest above they have no respect for those staying below or around them very very rude This needs to be addressed!!! Business Stay

Pros: Customer service is great. Beds and pillows are comfortable. Water is great temperature for the showers. Rooms are clean. A/C worked for the hot TX weather. Lots of restaurants and stores to choose from. Great location! Cons: DO NOT stay on floor 2. This is the only hallway which smells. I was on floor 2. The walls are thin. I am a light sleep, so I did not sleep well the whole 3-days I stayed there. The bathtub floor creaks, so I would recommend a top floor room. People were hanging outside of the hotel at all hours. Elevator takes forever, so we always used the stairs. The linens are white. My bed’s top cover had embedded hairs still in them which were not mine.

Very price efficient

Very comfortable place, lots of excessive rules in place. We slept very good till about 1 am when the fire alarms went off

The walls were very thin, you could here the neighbors crying kids and dogs barking. The room was to be cleaned after 14 days, no one ever came to clean. The beds were very uncomfortable. We can say without a doubt we will not be using this place again for recommending it.

The property is nice for the price. The walls and floors are very thin. Keep informing the staff about the person above me stomping all times of the day and night but nothing was done.

There room are not as shown on picture. The facility it self make you feel like in a box. There are no open spaces.

We checked out the same evening we checked in. Our room looked nothing like what was advertised. It was extremely uncomfortable.

They gave me a none updated room a lot of things didn’t work and couldn’t change my room

Light in bathroom kept going out, water would not go out of tub, there was not a closet, beds look like fold out carts. Entry was not inviting at all. Checked out next day no money is refundable don't tgink i will be staying again. Someone stomped acoss the floor above i heads all night

Didn’t get the room I booked. Had to bring own toilet paper . Room smelled like smoke .

Good place to stay in a pinch everything was ok would stay agin

We didnt stay here. We had reservations, but when we got there to check in, the computer system was down. The young man said he'd been on the phone with tech support for an hour. I asked what he thought we should do. He said to find another room. It was late and i was tired. So we did. I asked if he would cancel our reservatiin when the computer got up and running again and he said yes.

I paid for a ton with two double beds and a sleeper sofa. When u checked in they said that it did not exist. They only had rooms with one bed and a sleeper sofa. My kids and I slept uncomfortably all weekend as we didn’t have enough room. The employee was kind and I showed him where my reservation said two double beds and a sleeper sofa. They did not have enough towels for one towel for each of us. And they did not have enough bedding so sleeping on the floor was incredibly uncomfortable.

Wood spring has a very helpful and friendly staff 5 star infact . Stayed for one month while shopping for a home. The building its self is a bit out dated and for the money wood spring charges you would think they would be a bit more up to date with wood floors fresh paint USB ports ECT ECT other then that it's not a bad place in a pinch and I would stay again .

No house cleaning. $12 Charge for clean sheets & towels.

Half the time the toilet would not flush, the wifi was crap! Staff was nice manager was helpful, but I don't think I'd stay there again, you can tell that they had roaches at sometime because of the roach gel everywhere

toilet wont flush, cold water faucet broken, bath tub slow drain, bathroom door frame missing/see-thru, tv remote broken, room smells like roach medicine, hallway smells like marijuana, elevator smells like vomit, all parking spots taken, management & Hotels.com would not allow me to cancel without charging a penalty. worst experience ever!

It’s more like an extended stay hotel. A bit run down, although staff was nice

The condition of the hotel was ok, spent 4 days in this location. The hotel staff was friendly in the morning shift but the afternoon shift was not as friendly. A bit difficult to optain fresh sheets or linens. The benefit of this hotel was location and ease to the higheay.

Terrible place to stay. Roaches everywhere.

Non smoking hotel that smells of cigarette smoke. Hotel is vey unclean. Room was extremely dirty. Spent a lot of money on cleaning supplies and mats to walk in. Carpet is vey dirty with stains and sticky. Will turn your feet black. Loud hotel.

Roaches and crackheads.

Loud ,alot of traffic. Roach infested.

Do not waste your money coming here. The place is outdated dirty & gross. Stayed for a week not once did housekeeping come around. I asked for clean towels was told if they provided them it would be $11. My restroom was missing the shower curtain and towels when I got there the 1st. I had to make my own bed bc apparently housekeeping doesn’t do. The tv was hit or miss 9/10 the screen was blue and didn’t work very well. I asked several times if I could get moved was told no rooms available. It smelled as if people smoked inside. Again DONT WASTE YOUR MONEY COMING HERE. Did I mention there was roaches in the room

First, the young lady sent me to a room that was already occupied. Then, when i went back down to tell her, she gave me a second room. That room had BUGS all over the walls and floors.