TownePlace Suites by Marriott Fort Worth Southwest/TCU Area

First room I went in had a flooded bathroom. Second room had no TV remote. The deals staff were very good and the breakfast was good.

Sofa bed was very comfortable. Location was good for what we needed. In a 2-bedroom suite. Killed several roaches, so I question the cleanliness of the room. Weird noises all night, like a strange whistling that could be heard down the entire hallway and a low thrumming that almost drove my elderly mother crazy. We stayed here previously for a parent’s surgery and didn’t have these issues. Gone downhill in 3 years.

It’s pet friendly and the odor of a very dirty dog smell took over fresh air as I approached the elevator. It was pretty intense.

Location The roaches came out we took pictures was very upset!!!!!

Location The roaches came out we took pictures was very upset!!!!!

Pleasant

Staff very friendly and the free breakfast was actually pretty decent

We were very impressed by the housekeeping staff's thoroughness; the refrigerator was not working properly when we arrived, and the maintenance staff replaced it within hours of our report to the front desk.

Breakfast was good. Good hotel

Staff was awesome

nothing at all

Easy to book, and the staff was great nothing at all

It was clean but old. The carpet either needs deep cleaning or replaced. The bathroom door wouldn’t shut; the door did not fit in the doorframe. Maybe it’s due to the hot and humid weather but the room smelled damp and moldy, like damp carpet. We liked the breakfast and plenty of outlets for our electronics. The popcorn ceiling is out of date.

The location and it has a kitchenette Our bed is too small

Our bed is too small

Superb

Very poor value at $160 a night. Dirty laundry machines (I had to clean one), broken ice machine and indifferent staff. Our connecting room offered little privacy, had no safe and was awkwardly laid out. Alternative rooms smelt strongly of chemicals. The entrance was repeatedly propped open, and loud car park conversations at 7.30am on Sunday were disruptive. The cramped breakfast area was also used by staff for meals. Staff dont seem to be bothered, and guests seem to be a nuisance to them. Prior to our stay the hotel ignored our messages. Far below the standard expected of Marriott. We will contacting customer service directly.

Very poor value at $160 a night. Dirty laundry machines (I had to clean one), broken ice machine and indifferent staff. Our connecting room offered little privacy, had no safe and was awkwardly laid out. Alternative rooms smelt strongly of chemicals. The entrance was repeatedly propped open, and loud car park conversations at 7.30am on Sunday were disruptive. The cramped breakfast area was also used by staff for meals. Staff dont seem to be bothered, and guests seem to be a nuisance to them. Prior to our stay the hotel ignored our messages. Far below the standard expected of Marriott. We will contacting customer service directly.

Not much at all Roaches in room 300. Zero water pressure in the shower as well and hardly any hot water. Stay away from this hotel if you can!

Not much at all Roaches in room 300. Zero water pressure in the shower as well and hardly any hot water. Stay away from this hotel if you can!

Great experience! Great hotel!

Que se paga mucho por mascotas

The only thing I would change is finding a way for each room to receive a better wifi signal. I had an unstable WiFi connection the majority of the time & maybe it was my phone but I've never had a problem staying connected anywhere before

The property entrance was dirty and smelly. Went to our room and there was a cockroach as we entered. The hallway was dirty. Walked into our room and it smelled bad. Looked at the pullout bed and the mattress was stained and torn. Immediately contacted Expedia - no help from them. Went down to front desk and checked out. Expedia said they would contact us within 72 hours - it’s been more than that with nothing. Terrible experience! Would rather have slept in my car. We took pictures so will be contacting Expedia again to try get our money back. Won’t make the mistake of paying up front again. So surprised Expedia would allow a customer to book at this hotel!!

Amazing stay

Very good

I like the service it was very nice the people at the front desk was very nice I like the location and the service was great

I like the service it was very nice the people at the front desk was very nice I like the location and the service was great

Very long stay friendly

Great place to stay suites were clean and good

Superb

Easily accessible, clean, plenty of parking, nice breakfast, staff helpful, especially Molly at front desk!

Staff friendly, room cigarette burn in couch, refrigerator leaked

The Staff was amazing and gear to ensuring we were pleased. Nothing

The Staff was amazing and gear to ensuring we were pleased. Nothing

Laundry machine very dirty , the kitchen in our room not clean, fan with dust. Close drawer always slides out.

Staff was very accommodating and we were able to get into our room early. The room was comfortable. Nice variety at breakfast offered, although it closes at 9am during the week. I would recommend and we would stay here again.

Great location; could walk to grocery store and other shopping. Near the interstate and a 13 minute drive to TCU. Not far from the Trinity River Trail to take a walk or rent a bike to ride along the river. Breakfast was excellent with some variety and healthy options.

I love this place and hopefully for my next visit, I can get another 2 bedroom suite here. From the time we got there, the staff was so nice and informative plus provide us with a little care bag. It was quiet and very spacious for my family.

did the job

Hotel was clean. AC worked well. Staff very friendly. No issues

Located in Fort Worth by TCU and in walking distance to shopping and food. They offered a good selection of breakfast items to choose from. The room was clean and the hotel was quiet.

Everything was amazing

...

Smaller than expected building wise but room was big and had a full mini kitchen. Breakfast was small too and they only had original coffee creamer(in case ur a sweet coffee person). All in all if was comfy, affordable, and clean! In a great area. Right next to restaurants and shopping

Good choice! Staff was helpful and hotel served its purpose

Best place I have ever stayed amazing

Great location and guest services.

Very budget friendly, great suites and great Staff.

Wasn’t the cleanest room, mold around windows and water bugs in the kitchen. Breakfast was good.

Spacious

Decent breakfast

Breakfast was minimal and could have had more options. Staff was friendly.

Housekeeping did not clean the room or replace towels at during my 5 day stay. Room cleanliness was 5/10, the room overall was clean but the bathtub was dirt stained and so was the shower curtain. Hotel amenities were great, a stove/oven, refrigerator with a dishwasher and dishes and a free hot breakfast: oatmeal, cereal, sausage, eggs, waffles, bagels and English muffins. They also had a rotating breakfast menu one day with a frittata and another was a ham and cheese egg croissant sandwich

This little apartment style hotel was exactly what we needed after trying to check into another hotel before this that ended up being roach infested. TownePlace was very clean, quiet and a lot to do around the hotel.

Did not eat breakfast

@ Pa0l

Our room given to us smell like cigarettes smokes. We had to get another one..

Clean accommodation

Convenient location to shopping and restaurants. Great staff and friendly too! Loved the room with the couch and full kitchen.

Staff was very courteous and helpful. I will stay there again.

Nice clean, spacious room. Breakfast was good.

Courteous staff. Clean room. Location.

Ok

The room well exceeded our expectations. Very large and loved the kitchen area. Very clean and quiet. Breakfast is very good. Really liked it for variety and cleanliness.

Clean room. Quiet night.

Excellent stay??

Didn’t try there breakfast but the place was nice and clean

Everything

Room was clean, offered a suite, and had everything we needed in the room. Would definitely stay again.

Room was very clean, had all the amenities you could want, staff was very courteous and accomadating located in a area where everything was easily accessible will definitely choose again to stay!

It was a fantastic room and the shower was one of the best! I will be back.

Rooms were clean, bed was comfortable, breakfast was good, food options close by and area felt safe.

+Very clean +Spacious room +Friendly staff +Full kitchen +Free breakfast +Quiet Cons: -Very limited amenities for purchase in the convenient shop -Not the most walkable location to the shops Would definitely stay again!

Yes and yes

Yes the breakfast was amazing.

OK, well my room had a slight weird smell to it and also around midnight. I found a cockroach under my pillow that made the entire stay uncomfortable. I didn’t want to eat any food. I didn’t really I was scared to even use the showers so the whole trip was terrible and I’d like some sort of accommodation or something.

Loved the room and the cleanliness and being at the end of the hall. Would love to stay there when the weather is warmer for the pool. The rain and cooler weather didn’t allow us to really experience the pool!

The room had kitchen with all the amenities needed. The bed came with a comfort that pulled one in. I haven’t slept that well in a long while. The staff were friendly and exceeded all my expectations.

Nice staff upon checking in and out. No qualms about the stay.

We love staying here because they are pet friendly and have a full kitchen. The rooms are very clean and the staff is super friendly.

Nice enough

Close to where we needs to be and close to restaurants and Sprouts Grocery which was perfect with the full kitchen in our suite

Excellent room. Clean, comfortable and a friendly staff.

Love staying here. Hotel staff is fantastic. Highly recommend. Shopping in walking distance. Great walking area.

Comfortable room. Excellent service.

upon arrival, went to the room and noticed floating toilet paper in the toilet. My qife took a shower and grabbed a towel from the towel rack and the rack fell off the wall. I told the front desk about the towel rack, and he said he would send maintenace to fix, but never did, oh and he said we wont be charged for a problem we didnt make. Our door lock kept locking itself every time we opened the door, very annoying. Probably wont be staying at this hotel again. Overall, very dated hotel.

Staff was great room was clean. Overall, great stay.

I liked the fact that it felt almost like home, pretty spacious… I didn’t like the cleanliness,the bathroom in particular… shower room stayed dirty after every shower(pet peeve)… after I arrived I had staff to clean it and it look liked it was never touched… I did it myself!

Thanks Guys

Wonderful staff, clean, safe area

Location close to all my needs, wonderful staff

Overall decent. TV screen is not very big, could have been better.

Okay location. Kind, friendly help at front desk. Pillows too soft. Bathroom door and wall behind door had hair all over it. It was very gross. Floor in bathroom not clean. Counter in kitchenette felt dirty.

Very nice quiet location clean rooms and comfortable bed

Very comfortable after a long day of travel. Good breakfast.

clean and kept. a little dated but comfortable and homey. my only real complaint are the ants that were in my unit. not a real bother but still uncomfortable to know they were there and i had small children with me.

Easy access to freeways

Great

Great for the price paid, good size room, good amenities and good breakfast choices. Would definitely visit again.

It's clean but could do with a facelift. It's a bit 'tired'. No elevator and it was challenging lugging my suitcase up a steep staircase. Breakfast was really good.

Upon arrival I could tell that the property was old and rundown. It did not appear at all like the pictures online. The staff was very friendly at check in, but the instant I walked into the building I was directed to across the parking lot it smelt musty and just appeared unkept. When I go up to the 3rd floor where our room was located, it smelt of marijuana. Housekeepers were present and I assumed they would report the odor. I figured maybe after time the smell would dissipate, so we dropped our bags and left for a while. When we returned, the odor was worse. The carpet was soaking wet from the air conditioning unit. The bed was miserable uncomfortable and honestly, I didn't even want to get in it because everything just felt so dirty. The baseboards in the bathroom looked like they hadn't been cleaned in years, the carpets were musty and gross. We were supposed to stay two nights, but I checked out the next morning, after getting hardly any sleep. I reported all of my concerns to the front desk staff, and she was very apologetic. I'm honestly surprised Marriott even puts their name on this property. I would give it zero stars if possible.

We always enjoy staying at this property when in Ft. Worth. It has a convenient location, just off the expressway, and near many restaurants, shops, and the mall. We enjoy their two-bedroom option where we can spread out with our teenager(s) and everyone have their own space. The amenities are good too, with a full kitchen and fridge, BBQ grills, nice outdoor lounge area, laundry, fitness center and pool. Plus, daily hot breakfast included. It's pet friendly too!

The room was musty and stuffy and i had to spray lysol to mask the smell. It was clean.

Pretty good overall. Expected a little more considering the ratings. Shower was slow to drain.

Good

Quick and easy check in with front staff Daniel! Quiet and restful evening! Good options for the free breakfast!

Staff is so friendly and the place is always and safe

It was exactly what we needed it to be

Overall a good stay for 1 night

Nice room just had a smell to it

Large room. Great breakfast. Good location.

Had property stolen out the back of my pick up, no cameras

Room was clean and located nicely for my stay

This property is always quite comfortable. Nice full kitchen, comfortable beds and polite staff. My only caveat is it always smell like weed in the lobby. It’s almost like one of the staff members is smoking.

Great place, very good breakfast and quality. Wished the eating area was a little bigger because if you get there closer time to close, it can get a little backed up. This is probably one of the best hotels I have stayed at, in this price range and some more expensive as well. Great comfy stay. You are also close to quality restaurants, not just MCD's, BK, or cast stations.

I always love a Townplace Suites. Rooms are spacious with a kitchen and a couch. Clean and comfortable and quiet area. Breakfast was good. Front desk was friendly and efficient.

The stay was good. But after my stay they charged me $95 said was pet fee then charged $115 said pet fee after I booked the room with pet and she confirmed that it would be 3 adults and one pet never said anything about a pet fee.Nice place to stay just be careful of pricing

Much older buildings than appear in photos. Shower and tub were chipped and gross. Toilet barely flushed, and toilet paper holder was falling off wall. Furniture and beds were sagging. We ended up leaving without even staying the night.