TownePlace Suites by Marriott Fort Worth Downtown

Very good

Location was ok to get to the Fort Worth stock yards. Very comfy beds. Quiet room. Thought the breakfast wasn’t that great compared to the hotel we stayed in at Houston.

This property was central enough that afforded me the opportunity to get to all the planned stops around Fort Worth within 5 minutes. The gym however was woefully lacking in optional equipment. That being said, it’s definitely still a 5 all around for me.

Rooms really clean and the hotel

Once I finally got into the room, the A/C wasn’t working, and I had to move to another room. After already waiting two hours past check-in, having to pack everything up and switch rooms made the experience even more stressful. For the price of a hotel stay, I expected the room to be ready on time and basic amenities like the air conditioning to work. Overall, it was a very inconvenient and disappointing experience.

Great property, price was good, friendly staff, breakfast had a good variety.

Loved it! Coming back in October!

Loved the location of the stay!

Loved having a kitchenette Home away from home Nothing

It was close to down down. We walked to where we wanted to go. I would stay here again. I had to pay an additional deposit. I do not see I was reimbursed for that. I have reached out but never received a refund.

yes the breakfast was good and everything clean

Very nice staff! Very clean hotel! Great location! Great price! But the pool was much much smaller than the picture online. Clean but small! This was a Marriott property could replace some or all of the pool lounge chairs around the pool. I really appreciated the little kitchenette in the room (that was a nice surprise). The beds are so comfortable. Spacious rooms. I would stay there again. Also free parking and free breakfast eggs, oatmeal, fruit etc... Breakfast was good.

we had a wonderful 2 nights stay and our room was well equipped with a mini kitchen. the bed was super comfortable! a bonus to be able to wash some clothes as we are travelling around the USA for 3 weeks. the location was close to the orange line, so is accessible for the Stockyards and Downtown. a great stay for us. thanks

The staff was always very friendly and helpful. They often go out of their way to assist. Response time was good. I stayed for a week. The room was clean, the kitchen had a 2 burner stove, dishwasher and a full refrigerator. Dishes and pots were provided. Machines are available to do your own laundry...$3.25 a load. It worked well for my family. This is our third...or fourth time using this hotel. Will continue to use it. I did miss the home baked oatmeal cookies they used to have in the afternoons for guests. They offered freshly done popcorn two afternoons when I was there...the cookies were tastier! :) Will return again!

This was a great place to stay. They had good and healthy breakfasts. They were always courteous. The room was nice and roomy. The only concern I had was that the hard floors were a little sticky. Other than that, everything was wonderful. Next time I am in town, I will choose this hotel.

liked the overall atmosphere

Exceptional

Great

The staff were extremely helpful and went the extra mile to make sure we were comfortable. The pool is beautiful. Having the kitchen in the suites made the week long stay more comfortable.

We’ll be back next year for a week stay this time. Just need to have walk in shower , due to my son’s disability have a hard time getting him into the tub. God bless you all. Jesus loves you all.

Comfortable and clean

Comfortable and clean

My wife and I experienced a very pleasant stay here. Josh at the front desk was amazing and unbelievable in a very good way. The breakfast was excellent and delicious. And the breakfast girls were pleasant and made sure the food was served in a very fast manner. We will definitely go back here again!

We had to wait to check in until after 4 PM but everything else was great

Had to go to front desk for towels and TP

All good, nice location too. A 15 - 20 minute walk to Sundance square where there are restaurants etc.

The hotel in general was clean. Our beds were comfortable. But we never had any coffee for our coffee maker and the housekeeping staff didn't stop at our room once during our three day stay. So, we never received clean washcloths or any supplies for coffee. We won't be returning to stay here.

Location/area of town, proximity to our specific destinations and attractions. Quibbles, but tub/shower fixtures coming apart and exhaust fan is loud/cannot be turned on & off separately, room could use some USB ports.

Location/area of town, proximity to our specific destinations and attractions. Quibbles, but tub/shower fixtures coming apart and exhaust fan is loud/cannot be turned on & off separately, room could use some USB ports.

Best price I could find for a hotel close to Sundance square. Room was nice. Quiet. Free parking which is nice for a downtown hotel. Decent place to stay.

Exceptional

staff needs to communicate, one person Josh knew about pool situation, Juliana did not know, more communication please, room was not cooled when we arrived, poor lighting in rooms, phone did not work

Pool was a bit dated

staff needs to communicate, one person Josh knew about pool situation, Juliana did not know, more communication please, room was not cooled when we arrived, poor lighting in rooms, phone did not work

Nice pool relaxing No air conditioner, train was loud and the beds were so soft and lumpy didn’t even sleep. Was noisy and they got a fan but the room was way too hot for an elderly patient who just had a medical procedure done. 75 degrees all night long and no ac was a mess.

Nice pool relaxing No air conditioner, train was loud and the beds were so soft and lumpy didn’t even sleep. Was noisy and they got a fan but the room was way too hot for an elderly patient who just had a medical procedure done. 75 degrees all night long and no ac was a mess.

Superb

Exceptional

Superb

There were many hiccups. Card key system was down, which meant we got our key the next day. Sofa bedding was wadded up in the closet, but I asked for fresh sheets and got them. No TV remote, but again I got one when asked. We had to ask for more toilet paper. The Internet needed worked on, which was related to the card key system issue, so IT had to visit 70 rooms, ours twice, to reset things. We didn't have a problem with that, just one of the hiccups in our stay. Breakfast was ok, but both mornings the eggs were watery. Overall, staff was friendly (and embarrassed by all the troubles and apologetic), room was clean and comfortable, and we had a good stay. But the RUSH concert was rescheduled!!!! Ok, NOT the hotel's fault:)

Clean room. Friendly staff. Good breakfast.

Very good stay as usual parking breakfast and clean all good

Every one was good even the staff keep it up

Do not stay here. Our first night we were kept up from 11pm until 5am by people stomping or doing who knows what on the floor about us. Kids didn’t sleep, I didn’t sleep. It was terrible. AC not working in the lobby or gym. Yikes! Hotel is dated.

Very clean room and the breakfast was very good. Staff were helpful and friendly.

We book to stay one night for symphony in FW. Very professional, we book room for double beds and they run out of it, they provide us 2 single bed, only the receptionist need to be clear communication to let us know when check in. It's very nice place with close walking distance to event. Breakfast was good. Will stay again if we have anything in that area.

AC in the first floor was out and the gym was 90 degrees could not work out. Room was not clean.

The room was very clean and well-appointed. The tile floor was a little slick in the kitchen, almost like the mop used had also been used to clean up grease spills. The toilet roll holder did come off the wall and appeared to be missing the tiny screw that holds it in place. It also appeared to be installed upside down. The staff was very good overall. They were helpful and polite, and professional. There was an incidence where better judgement could've been used by the front desk. I went down to the pool to take some pictures because when I was there earlier, there were people in the pool and I couldn't get pics without people. I was fully dressed and obviously taking pictures when I was told I couldn't be in the pool area because it was closed. I explained I was just taking pics, which was pretty obvious. I was told that I had to stay behind the gate in the patio area. If the pool area was closed at a particular time, then my access card shouldn't have worked. I certainly understand that the pool may close at a particular time, but to send a new clerk out to take care of a situation like that which requires a level of judgement that a new employee may not have, demonstrated a lack of judgement by the trainer. I only wanted pictures of the beautiful pool at night with no one there.

Perfect

Nice hotel

Great staff and breakfast menu was excellent

We were on the 1st floor, very convenient. The hotel rooms are looking a bit little bit dated and I'm sure will be undergoing some modernization in the near future.

N/A

Room was clean, evening staff was pleasant and helpful.

Decent breakfast included. Free on site parking. Easy walking distance to Main Street and Sundance Square area with plenty of restaurants, Stockyards a short drive away, as are many other areas worth visiting. Would happily stay here again.

Bathrooms sink was clogged.

clean rooms, good breakfast, great location

Clean room. Accomodating staff.

I don’t feel like the pictures are able to capture exactly what the hotel looks like or location. The room are clean.

Staff was great. Friendliest desk staff I have met in years.

Nice breakfast. Great location. Convenient to everything.

Convenient

Excellent service.

Thank you for excellent service.

Breakfast was just ok. Out of muffins when down at 8:15.

Would stay there again if in the area.

not bad for the deal

Gentleman at the desk on arrivial was wonderful and so helpful

It was under whelming and staff not helpful.

clean

Everything was great

Decent menu. Food was hot

Breakfast fresh, room comfortable, small kitchen but not useful, small TV with Netflix available. Hotel.com pictures don’t show railroad tracks next to hotel lots of RR traffic between 2-4 am appreciate luggage table but not noisy ice maker in kitchen

Lovely place,close to the stockyard

Great staff, clean room; they serviced every other day of your stay, which I appreciated. Not much of a smoking area, but I get it. A little pricey but worth it. Never understood why hotels that serve breakfast start at 600am?

Very close to everything and all the staff was very friendly.

Housekeeping was great. Check-in staff was rude. Refused to even look to see if they had another room. We got there and ended up on the first floor, which I explained to the staff that I was very uncomfortable with. She said there’s no other rooms available, my husband got on his app and literally was able to see rooms available in the same room we booked then the first two nights, the person above us had stopped and banging things in the room all night long we had called and asked the office to call them. I don’t know if they were dead because it never stopped. Then we ended up having to rebook another night due to our event going an extra day. The weather was bad and we were right next to an outside door. Every time the door had opened it was slam shut no fault to people staying at the hotel but weather related when we ask the office staff if they could lock the outside of that door or shut down the key fob from the outside, he said no refused to even come up with a solution or even offered to help us move rooms. The door hit slam so hard that it literally shook our beds and woke us up several times throughout the night, we will not be staying there again.

Didn’t use

Great hotel!

All good no problems

Clean room great amenities, friendly staff

Courteous staff

We got there at 3 and the parking lot was lose to empty but there was know way they were letting us check in before 4. We were there for 3 nights, housekeeping never showed, we ran out of towels and toilet paper and our trash built up. I took more trips to the front desk than any place else. The Grant counter top was cracked in half, poo lighting, there are train tracks next to the parking lot and these trains are non stop, shaking the room at times. I won't return here.

There were no chairs in the room other than a broken down desk chair. Maid service was sketchy.v We were always short on towels for 4 people. The TV did not work. Technician said , this TV has problems. To make the Remotes work , we had to stand right in front about 2 feet away. The refrigerator was so noisy all the time. The staff was friendly but nothing was addressed unless I kept hounding them. Breakfast was hot and miss om what was available. Maybe there were more guests to handle. The quantity and quality was bad. Bacon was over cooked clumped together. We did eat. The staff tried hard but the demand was to much for them.

Very welcoming and courteous staff

Clean room, breakfast was great

Clean and spacious room, great kitchen space, hot shower, comfy beds

Great room

Room was clean and service was great!

Everything was great.

How nice the front desk was and very informative

Everyone was so friendly and accommodating! We had a wonderful time!

The staff on duty was very pleasant and helpful.

Pbp

Room smell like mildew one smell like sewer. The hotel needs a remodel.

Parking and staff are excellent. Proximity to Sundance square is reasonable.

There was a cockroach in the room and other trash in the room.

The new room had a comforter that looked soiled. The room otherwise was nice. The bed was comfortable. The front entrance is NOT clearly marked and not like most hotels at all.

First time staying here and it was my wife and I wedding anniversary. The service was great and everyone was friendly, the only thing and it’s not a bad thing the breakfast

Staff very helpful. Breakfast greatly improved!

The front desk clerk wasn’t very friendly. The only good thing was the room. Beds were good.

Great experience

Excellent

My husband and I celebrated our one year anniversary here. The hotel was nice, free parking which is a mega plus in the downtown area. The only downside is the toilet didn’t flush. Luckily my husband knew what to do, so we didn’t report it right away. But after we arrived from dinner and showered we noticed the water wasn’t draining out of the tub, which caused us to stand in water while we showered. The staff member was nice when I did report it and apologized for the inconvenience. But overall the room, the area, the convenience and the price made the night worthwhile and we will book there again!

This was the worst hotel I have ever stayed at. The property is old and needs an update. Our room was outdated, mold in the bathroom, dirty (nightstands had hair on them and dusty), floors not vacuumed, sticky bathroom tile floor. I would not recommend this hotel to anyone

Close to event attended in the city, and for the location; very affordable

Free breakfast served each day, from 6am which was ideal for early starts. Room was great size with giant bed and all amenities. Bathroom cleaned and towels changed every couple days

It was just another business trip. Parking was great at hotel.

Service was terrible, no house keeping in four notes, empty our own trash, had to go down to desk for towels, etc. really awful.

Clean, friendly, reasonable

The pool needs improvement, and some of the receptionists need to have better manners. Room service is not offered unless you stay for an extended period.

The proper needed some updating, but the staff was very nice. Breakfast could go longer on a Saturday when it’s over at nine. That’s pretty early for the weekend in my opinion.

Great location, very nice hotel with good breakfast.

Great property!

This hotel is so nice and clean. The only downside is that it didn’t appear that our sink had been cleaned in awhile, and there were leftover food remnants that smelled.

Hotel was close to our destination downtown. When we arrived we were informed of a room switch due to running out of the one I originally booked. It worked out fine for the most part no big complaint. Staff was friendly, room was clean. We enjoyed our stay.

The shower had mold and you could tell it was old and needed an upgrade

The employees were very friendly, but the shower curtain was dirty, the sheets were subpar, and the mattress in my room was old and in need of replacement. I was in room 329.

great location downtown

We had a great stay. It is a great location!