Sonesta Simply Suites Fort Worth

It fit my needs to do my reset off the road. No issues.

Best customer service ever!!!

The staff were kind and helpful

excelente comodo y limpio

Hotel was overbooked. Attendant at the desk sold two additional rooms right before we checked in and then said they were sold out. Won’t be back

Great staff very cozy very clean

For the price it was okay, however my sheets were yellow. Instead of sending someone to replace the sheets, I would have had to bring the sheets to the front desk to exchange them.

Is the only problem I had was the sink would not drain

Old 90s hotel. Sonesta should be ashamed.

El lugar estaba limpio, cuenta con un refrigerador completo, cocina, dishwasher. Es un lugar bastante completo para una larga estancia. Hay que recalcar que la estancia necesita ser renovada porque el 90% de las instalaciones son bastante antiguas pero está todo funcional.

The room was very comfortable and quiet and well appointed. The staff was very personable, yet professional as well. I enjoyed my stay and will certainly return.

The staff were awesome and very helpful and polite. The first room we were assigned had maintenance equipment in it and the air conditioner was in parts. The second room smelled like smoke. The third room we were assigned on had two plates, some utensils and a pot to cook with. No other kitchen accoutrements were available.

The staff were awesome and very helpful and polite. The first room we were assigned had maintenance equipment in it and the air conditioner was in parts. The second room smelled like smoke. The third room we were assigned on had two plates, some utensils and a pot to cook with. No other kitchen accoutrements were available.

Very safe area. Easy access from I820 The hallway smells bad

Very safe area. Easy access from I820 The hallway smells bad

It has clean rooms. They charged me an extra $100 deposit, which was not made clear when I booked.

It has clean rooms. They charged me an extra $100 deposit, which was not made clear when I booked.

Clean room and well maintained property

The pictures on the website are definitely old. The current condition of this place is deteriorating. I will not be staying at Sonesta in the future.

This was one of my BEST MOTEL experiences ever! I was shocked at what we got for such a cheap price!! DONT MISS OUT ON A GREAT PLACE TO STAY IM FORT WORTH TX!!

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Staff is great very responsive to customer needs. Krystal was especially helpful. Thank you Krystal.Room was clean. Workout room was nice. Laundry is very convenient. Great experience.

Very friendly staff! Old/dated accommodations. Small room that was called a “suite” but was just one big room. No couch.

Know that the beds are very soft.

Very good staff, nice hotel. Great value.

Other than location, I have nothing good to say. Loiterers in the parking lot, hallways smelled of marijuana, I did not feel safe staying there, and I checked out immediately after check-in.

Even was good

The woman who helped me and my family check in was helpful but not very forthcoming with information I feel we should have been aware of. The room itself is nice for business/short stays. Not ideal for family stays or romantic vacations away from home. The room was nice but don't seem clean. I went behind them and cleaned my room upon check in just to make sure it was clean. They require you to bring your towels to them instead of them actually cleaning the room and gathering towels. They only clean their rooms every 7 days while units are occupied. Very unsanitary in my opinion. No amenities whatsoever. No pool, no continental breakfast. Nothing. I did voice this to The manager who was super rude about it all, she ended cutting me off and saying it's their policy. Sucks for them. I'll never be back.

The woman who helped me and my family check in was helpful but not very forthcoming with information I feel we should have been aware of. The room itself is nice for business/short stays. Not ideal for family stays or romantic vacations away from home. The room was nice but don't seem clean. I went behind them and cleaned my room upon check in just to make sure it was clean. They require you to bring your towels to them instead of them actually cleaning the room and gathering towels. They only clean their rooms every 7 days while units are occupied. Very unsanitary in my opinion. No amenities whatsoever. No pool, no continental breakfast. Nothing. I did voice this to The manager who was super rude about it all, she ended cutting me off and saying it's their policy. Sucks for them. I'll never be back.

I like the layout of the double room and that it had a kitchen. In the shower, there was barely any water pressure and the hot water took forever to heat up and the bathroom door didn’t shut or lock. The AC didn’t work very well. It was hot in the rooms. There was no fan in the bedroom. They disabled our room key before we even checked out. When we were taking stuff to our car, we had to have someone stay in the room so we didn’t get locked out.

I like the layout of the double room and that it had a kitchen. In the shower, there was barely any water pressure and the hot water took forever to heat up and the bathroom door didn’t shut or lock. The AC didn’t work very well. It was hot in the rooms. There was no fan in the bedroom. They disabled our room key before we even checked out. When we were taking stuff to our car, we had to have someone stay in the room so we didn’t get locked out.

Great place completely loved the experience

You get what you pay for

The hotel was clean , room was nice / the room only came w 2 large towels / no pool

Hotel staffers clearly Not dedicated to providing high hotel standards of hospitality -& cleanliness--desk staffers are seen being unprofessional, LOUD and rude to HOTEL GUESTS .

You get what you paid for!!!

The property was properly clean and in good working order. Only problem is that these are suites. Not all the suites have the amenities like glasses, plates, forks, spoons and etc. I would say make sure they are somewhat uniform but I had a nice time thanks

Great room Had to walk stairs bc elevators were out of service and I was placed on 4th floor! If your making me climb 4 levels of stairs each time I leave my room then I would discount your rooms that stay on 4th floor! Was really unhappy about this situation!

Great room Had to walk stairs bc elevators were out of service and I was placed on 4th floor! If your making me climb 4 levels of stairs each time I leave my room then I would discount your rooms that stay on 4th floor! Was really unhappy about this situation!

***Super clean!!!*** —nevertheless— The hotel as a whole is antiquated and needs renovation. I’m a school teacher; I’m ok with ok when it comes to lodgings. The layout was fine, as was the space. However, the style and wear of the furnishings seemed about 15 years old. The owner obviously chose alteration over renovation when faced with changing building codes while exerting minimal effort to finance, conceal, or homogenize the project. Damages made by former patrons were obviously not mitigated by the fines they incurred. This place would be a dump if it weren’t for the amazing staff and their ability to keep it spotless :)

Recommend to anybody everything was everything from the staff to room service

Great time. Staff was super sweet and helpful. Felt comfortable.

Everything was perfect!

Overall was a good experience.

Cost Location

Cost Location

Staff was great and that was the only good thing! I’m sure a lot of people live here. There was a constant strong smell of weed in the hallways ( and it’s a non smoking hotel). The first room we were given was disgusting and had a strong smell of smoke however they were very accommodating and moved us to a better smelling cleaner room. We will not be back to this place

The room we were given smelt like wet dog, very disgusting. I paid more for the incidentals than the price of the room. 2 big dogs without lease were in the lobby and approaching guests. Terrible terrible place. Couldn’t stay more than 4 hrs in total

Everything was great with our stay, we loved the suite specially that it had all the necessary things for cooking even though we didn’t use them. Staff was friendly

During my stay, the Property was trashy Outside. Inside, they never vacuumed the hallways. My room did not have any accommodations I requested or paid for, one being, a roll in shower. My room had no utensils or cookware for the kitchen. I was given 2 key cards, but 1 worked. Several times I had to get the cards reset. My guest and I were not able to use the cards simultaneously. Beware.

Only thing I needed was ice on property. Needs to have trays available either in refrigerator or u can get at front desk!!

No dishes, no ice maker, bugs on the floor

Nothing They cancelled my room but still had the property up even though they raised the prices

Nothing They cancelled my room but still had the property up even though they raised the prices

The staff was really friendly. The rooms were very clean and it was overall a great place to stay.

The stay was ok besides the tv channels not working

Very clean and quiet with a great ideal location The property was great didn’t have no problems

Had rust on the bathroom cabinets handle and on the bottom of the dishwasher. The bed was good. It’s a decent hotel room.

Good room and clean property.

First room given had a whole in ceiling above tub. Lots of trash in tub...rotten

This place was great. My only grievance is that the door doesn’t close all the way on its own and you’ll have to pull it shut on the way out. Other than that it was great!

Room smelt kinda steal and didn’t have much in the kitchenette for cooking. Property is definitely old and needs so remodeling or upkeep. Staff was excellent and helpful!

Great value and right off 820 and 35, 6 exits from Texas Motor Speedway

Disliked long walk too the room

The rooms are very large, a enormous workspace on the first floor, full kitchens, beds are super comfortable and the staff is super helpful

Staff was quick and sweet. Room was amazing and comfortable. Will be back!

This place was very friendly, and rooms were very clean.

Funny smell throughout. Our room felt extremely damp the entire time and smelled like mildew. Carpet, bedding, everything felt damp. I thought the first room they assigned us had an issue with the key card bc I could not get in. Same thing happened at 2nd room and then we realized you have to use your entire body to force the door open. The next morning I couldn’t get out of the room right away. Front desk said it was because they recently painted the doors. Regardless, it felt extremely unsafe while I was trapped inside pulling on the door for a few minutes before I could get out. Several lights and one of the remotes didn’t work at all.

The rooms were stunning, staff was wonderful. My only issue is that I've yet to have my 100 00 deposit returned. But other than that it was a pleasure staying there.

Yes

James W.

Stay at any other hotel than this one. Sketchy area, sketchy people and the quality is terrible. We get to our room and the smoke alarm is beeping really loudly but they couldn’t even just give us batteries. They said they would send maintenance to put batteries in the next morning. We used the microwave TWO times and it shorted out which they said they would fix asap. We were out all day the next day but when we came back all the issues were still not fixed. We saw a couple bugs in the room and were too scared to even sleep under the covers in the bed. We didn’t finish our stay but I’m not even sure they are going to refund us. Definitely won’t be staying here ever again

The hallway to our room had a weird smell .

They did not have our room type so they gave us instead of a two bedroom suite. Just normal hotel room. They told us while we were already on the way on the day of booking. We were thankfully accomodated for early check in which we had requested the hotel the day we booked.

Would recommend

The room's bathroom door needed some work but it didn't diminish our experience any. The staff was wonderful and very responsive, especially Krystal Postell, the front office manager! Overall we enjoyed our stay!

Best bed in a hotel I’ve ever slept in! Loved having a kitchenette and staff was very friendly

Staff was great

It was great

Safe,clean, awesome staff

Awesome staff. Free laundry. Nice rooms & clean. Just wish there was breakfast.

Yes

Great staff but the only problem was the fact that it smelled horrible and unsanitary. I was on the third floor and it sounded like there was a dead smell seeping out of one of the rooms.

The front desk staff was very nice & accomadating. Clean spacious room with kitchen convenience. Also close to freeway access. Will definitely stay there again!

Staff was nice, check in was easy, room was mostly clean.

I would stay anywhere else if possible. They gave my room away that I had booked. This meant instead of having 2 beds, I now had a bed and pull out couch. Then, I had to ask for items that should have been in the room when I checked in.don't put them in because people steal them. The hall smelled of mold and the riom didn't have a working air conditioner. The room had water damage and a dead bug. When we complained they offered us a new room with only 1 bed.Not an option so they finally offered us a refund. I will never return.

Great staff, excellent service

Excellent

Awesome

Front desk staff was friendly and double checked my room accommodations. I booked for a double bed instead of a queen. Room was clean and odorless. No issues . Great for last minute booking.

The facility, as well as the staff, was awesome. Free washing and drying for guests.

Very kind and helpful shout out to all the staff members y'all do a great job if accommodating guest

It was awesome!

It was the best place and the Staff were so nice and welcoming and helpful. The price was unbelievably reasonable..The rooms were clean and big and the bathrooms were stocked and really clean. We will definitely be back.

Great!

Everything is excellent the best sleep i have had in months!

Power went out halfway through my stay - but the staff was very friendly and helpful and let me keep my luggage in the office after I checked out.

Cool

Elevator didn’t work , rooms were not clean, ac makes loud noise when your trying to sleep

Perfect place to be

We had sporadic AC and the room smell. The hotel Staff did try to keep us happy with texts without any solutions. There absolutely no breakfast nor coffee in the lobby. In the morning, the coffee pot was burn and did not work why place it in the room? The area was safe and quiet.

Staff was awesome! Place was clean. For the price, highly recommend.

The room was dirty, musty smell..no silverware (not even plastic) or anything to cook with.. no coffeemaker, barely towels and when requested clean towels, I still did not receive any after waiting. I stayed a week and was disappointed.

Great price

Clean

Great staff, clean building

I wasn’t aware that if I didn’t check in before 12am that my reservation would be canceled if it wasn’t prepaid but it was a lesson learned on my end

The friendly staff and cleanliness of the place

Good

Property needs work. Elevator was out. No complimentary breakfast

The manager Rebecca was so welcoming and gave me the best customer service experience when staying here. She was professional, friendly and helpful as these days it’s hard to find around these parts. The cleanliness and quality of my room and entire building actually are hands down the best when compared to other 6 hotels very close proximity. The housekeeping staff are funny warm and also very professional I usually have to go in and wipe most things down but I am greatly satisfied and impressed by this team and hotel. To say the least this place gets a 10 and is the best bang for your buck. Thanks for caring and making me feel comfortable and can’t give enough credit to the cleanliness and overall management of the hotel.

It was ok

Cheap spot but very comfortable. The location is a little suspect but I’m not scared of folks. I live in Houston. Very comfortable stay.

Room was very clean as well as property very quiet not many people staying here elevator wasn’t working but everything else trumped that I’d definitely come back for an extended stay Esme in the front office was great and very kind !

Check In was fast and easy and staff was very friendly and welcoming. They checked on me a few times over the weekend to ask if i needed anything. I found the room to be excellent and clean with great atmosphere. Wish I had arrived here alot sooner for my business statys and will only stay here in the future!

The staff at the front desk were very friendly and welcoming, the room was great, it was a good size and very comfy. I especially liked the size of the bathroom, also the kitchen area and desk area was very nice as well. The bed was comfy, I slept great the two nights I stayed, I will definitely be returning.

The staff is overburdening

Filthy room .

Didnt state at time of booking that there would be an additional deposit, which seems scammish in my opinion.

Nice