Quality Inn West Fort Worth

Hotel itself is decent, the area is terrible. Too many people coming and going. Homeless people walking around the property. Liquer store next door doesn’t help

Both were good. Thank you.

Location

Everything was great, I wish there was more options for breakfast but i'm not complaining about the size of the waffles.

The area stores My door wasn’t secure and the guy just told me how to close and lock it. He would not change my room. I didn’t sleep well either night. It wasn’t fresh just clean. Ppl were hanging around outside and it was creepy.

Found 2 different dead roaches in different parts of the room apon entry

Good enough for short stay

It was a good stay

Breakfast was a little skimpy with basically only waffles and cereal

The room was clean and the bathroom didn't have dirty caulk and that old gross look of most motel bathrooms. The TV remote didn't really work, some channels had volume but no picture and the toliet ran

I was woken up at 1 AM by the 3rd shift front desk employee because she thought we hadn't checked in. The machine wasn't working when we arrived so they checked us in manually and I assume she wasn't made aware. Still, she shouldn't have called and woken me up at 1 in the morning.

I was woken up at 1 AM by the 3rd shift front desk employee because she thought we hadn't checked in. The machine wasn't working when we arrived so they checked us in manually and I assume she wasn't made aware. Still, she shouldn't have called and woken me up at 1 in the morning.

Overall would definitely stay here again. Definitely family friendly location. Breakfast was limited, waffles, 2 choices of cereal, orange juice and apple juice, oatmeal and a couple of yogurts. Our room was very clean, beds very comfortable, I finally had a good nights sleep in forever lol, will definitely rebook if I’m ever in the fort worth area. Deposit was great, no hassle at the front desk and no issues with parking either. Thank you

Clean room and good location. Motel offered "low weekly rates" so there were some sketchy visitors.

Hotel breakfast was a waffle maker, apples, and yogurt. There was a space for cereal but no bowls or milk. Motel was nearly empty of guests and the attention to guests amenities showed the staff’s lack of interest in the few rooms that were rented

Door was literally open to the room (not unlocked. Open wide) when we went upstairs. Room wasn’t very clean or comfortable. LOUD environment outside. People in room next to us were ridiculously loud and argued until 3am and kept waking my 1 year old granddaughter up. Not a great stay for families.

Easy parking, welcoming staff, shampoo and conditioner in the shower, clean room, quiet, good air conditioner

The manager onn sight was very kind.

The manager onn sight was very kind.

Very clean very close to food places and the zoo He pool was closed and I really really wanted to go there

Very clean very close to food places and the zoo He pool was closed and I really really wanted to go there

Clean room, the air conditioning works amazing etc.

clean room and kind and pleasant staff

Room was reasonably clean, and a nice enough size for what I was needing. Saw a couple of dead crickets, but that's nothing worth docking more than one star in the cleanliness rating over. Would stay here again if I was in the area.

Good establishment for the price. Fine meatless breakfast, clean pool, and safe area. Room was clean and all things worked.

The room was clean, no complains about that. The outside was okay, some people were wondering outside, I’m assuming guests. It’s not a 3 star hotel but good enough at the that price. Looks old but it was clean.

The room was clean, no complains about that. The outside was okay, some people were wondering outside, I’m assuming guests. It’s not a 3 star hotel but good enough at the that price. Looks old but it was clean.

We stayed here for a weekend every 4 to 6 weeks. It is always clean and well-kept. Most of the staff even know us by name. It is an older property but it is very well maintained!

One of the most comfortable beds I've slept on, everything was very clean and the staff were nice and considerate, they were able to give me another room for my early check in since the one requested wasn't available yet. Very quiet area as well There was a grasshopper in the room but idk if it came in after I got there so its not a big deal. I wish they were more inclusive with the shampoo/conditioner or invest in a better brand though. I have curly hair & ik most hotel hair wash is for straight hair so I only used a bit to get some product out of my hair but it still left it feeling SO dry and sticky, as if there was a pound of glue in there and i dont think that's normal.

One of the most comfortable beds I've slept on, everything was very clean and the staff were nice and considerate, they were able to give me another room for my early check in since the one requested wasn't available yet. Very quiet area as well There was a grasshopper in the room but idk if it came in after I got there so its not a big deal. I wish they were more inclusive with the shampoo/conditioner or invest in a better brand though. I have curly hair & ik most hotel hair wash is for straight hair so I only used a bit to get some product out of my hair but it still left it feeling SO dry and sticky, as if there was a pound of glue in there and i dont think that's normal.

This property is a 4 out of 10 at best. I do not understand how it got an 8 1/2 star rating.

I am a native Texan, but have lived in southern CA (SOCAL) for 25 years. I would LOVE to return to North TX to be with/live with my family, but I don't think I would ever return to this hotel (actually a motel)! The sink faucet leaked, the shower head was not secured to the wall, there was no interior bathroom light (you wake everyone up to light the bathroom)! At 9am on Friday, we ALL thought a missile was launching out of the front door, so much that the windows were rattling! It turns out that both a Joint NAS and Lockheed Martin are across the freeway!!! This "hotel" was scored as 4 stars on Expedia, but I have NO idea how that is true! The staff is great, but the property and amenities are among the worst I have been in (I have thankfully been blessed with staying at nicer places). I hate to give bad reviews, as the staff is great, but the location is certainly not luxurious!!! A bonus is that the hotel is only a 12 minute drive from TCU, and a decent option for TCU parents/family.

Comfortable room, decent bathroom, fridge and microwave. The curtains had a small gap so I had to try extra hard to close them so people couldn’t peek inside. The door gave me an-eerie feeling because it didn’t look or feel like it was shut all the way even though it was. The TV in the room was pretty bad and they locked HDMI input so no external devices could be used.

Comfortable room, decent bathroom, fridge and microwave. The curtains had a small gap so I had to try extra hard to close them so people couldn’t peek inside. The door gave me an-eerie feeling because it didn’t look or feel like it was shut all the way even though it was. The TV in the room was pretty bad and they locked HDMI input so no external devices could be used.

Overall good place

Super clean, close (2.9 mi) from Will Rogers Auditorium, nice and helpful staff. They had the softest sheets I've ever laid on, but the mattress could have been a little better.

Comfortable bed and pillow. Room had good lighting. All around, great stay.

When I booked didn’t know it had outside doors. Would have preferred that but it was very clean.

It was in a descent location. The rooms themselves were in good shape and clean. The staff seemed friendly enough. Almost every time we walked out the door you could smell someone smoking weed. The nights we were there there was a person passed out in the car next to us and some very loud tenants in the walkway in front of the rooms.

It was in a descent location. The rooms themselves were in good shape and clean. The staff seemed friendly enough. Almost every time we walked out the door you could smell someone smoking weed. The nights we were there there was a person passed out in the car next to us and some very loud tenants in the walkway in front of the rooms.

Welcoming place to say

Very friendly

Great

Excellent place. Staff excellent.

Cuando llegué ala propiedad el Parkin estaba accesible todo limpio el cuarto limpio el aire acondicionado trabajaba bien el personal amable

Great hotel. Room clean, good bed and great location. Safe area.

It was mediocre

It was really good! The breakfast was ok.

The deposit should be included in the price or it should be on the website that there would be a deposit was you arrive at the hotel to check in

Everything was good

Bed was kind of hard

Parking was good, room very clean, soft towels, they can improve their breakfast.

Ok

Too much commotion in the parking lot Loud knoking on door Mai

Our first room the air conditioning did not work they moved us to a different room the next morning after that are stay was great . Unless you expect something other than waffles cereal toast or yogurt you will like breakfast. I did not and that is the only thing I did not like about my stay. Everything else was great.

The staff at the front desk was friendly and excited. The facility is clean. It's a great place to stay.

Everything was good

We had to leave because we found bed bugs on the bed . They gave us our money back. As we were leaving a leaving a couple asked us what had happened and we told them about the bed bugs and the woman said I knew it because her partner had been bitten by them on his arm and back. We saw the bite marks on him ..

Great place to stay

Checking in was easy. The pool hours were 10:00 a.m. to 10:00 p.m. you need to have cash to buy anything from the front desk. Clean room. Free breakfast consisted of waffles, yogurt, apples, cereal, juices, coffee, tea, bread for toast and peanut butter and jelly.

Todo Exelente, desde recepción hasta servicio a cuartos. Muy limpio y económico.

Strong suggestion do

Clean, fresh smelling room

Everything was above expectation.

Need to fill shampoo and conditioner

It's Always clean , very reasonably price & convenient to everything that I need.

Was there for work? Nice place to stay love the western look

They swapped our rooms We had no cold water in the hand sink and our tub would fill up and wouldn’t really drain until we stopped showering and got out.

I loved staying here & the breakfast was delicious!! The gentleman at the front desk was very kind. I would most definitely stay here, again.

I really enjoyed staying there perfect for big families

Was satisfied

Clean room

Worst hotel experience I’ve ever had. You save a few dollars but the staff were unhelpful to the point of being antagonistic. The manager actually seemed to enjoy answering even the most reasonable request for accommodation with ‘sorry we can’t do that because of policy’ even if this meant he’d lose future business. Playing this kind of short nickle-and-diming game is ill advised when your hotel is seldom fully occupied.

They gave my son an occupied room and it became a big argument between the staff and occupant was very upset other then that it was ok very bad customer service at front desk

Staff was friendly. Room was clean. Only downfall was climbing the stairs to the 2nd floor with our luggage.

Everything is nice for price and location but brekfast will not get you far.

Please do not stay here if you can help it. Rooms were much smaller than advertised, and had a damp musty smell. There was no Do Not Disturb sign to put on the door. Bathroom did not even have a fan for steam so if you like mold, stay here. Breakfast was absolute garbage, it was all carbs (waffles and muffins) and no protein or variety at all. Front staff were rude and lied about the bathroom being broken (it wasn’t) so guests couldn’t use it. Not to mention the bugs in the room. Save your money and go elsewhere.

Staff was friendly

This is a motel with outdoor entry to the rooms. This is not a hotel as advertised. If you are interested in a hotel with room doors that lead to inside hallways look at other properties.

Muy buen servicio.

The room is was clean and the staff was helpful to check-in to the property .

The room, salt, dirty, and the carpets were very damp.

Awful service, not helpful at all.

Very clean and quiet. Easy to get to the highway as well.

It’s was okay loved that the pool was open and they were very great on keeping it clean. The only thing I guess I could say was they could have more options for breakfast. They only had waffles yogurt and cereal. The other quality inn I stayed at in Fort Worth had eggs sausage muffins bagels and other stuff.

Staff was rude, the doo

The room was just ok. The door didn’t close right because it was bent. The toilet was too close to the wall to use comfortably. The bed linens were stained with burn holes, but seemed to have been clean. We won’t pick the location again.

We enjoyed our stay! Most of the room was clean and very useful. However, I do want to comment that the carpet feels a bit murky(?). Still, I would go back when I come to Fort Worth!

I would not stay here again. The front desk guy was nice but that’s the only good thing I can say.

Not in a good part of town

The staff is great the rooms are even better free parking and the breakfast is awesome

Air conditioning works well!

ok

Front desk was extremely rude!

Evergreat

There were cigarette burn holes in the sheets. Water damage in the bathroom ceiling. Pooling of water in the hallways. Desk chair was unusable. Otherwise, good property. :)

Ok

For lower budget, they are the best I have found, anywhere

No good property it’s old smell humidity, floor sticky

I had a wonderful stay at this hotel. The staff were very friendly, welcoming, and always ready to help with anything I needed.

Close to freeway and restaurants and grocery stores. Very hot water for really good shower. Didn't eat breakfast so can't give an opinion on that. Next door to a holiday inn express. Unfortunately there is a homeless camp set up between the two hotels. But they did bother anyone or any cars in the parking lot. Just an FYI. Good price for good stay. Safe clean place. No frills.

Felt unsafe

We were able to get an excellent room rate so this property was an great choice for us The property is nice, the staff friendly and the room was very comfortable.

It’s alright

Host was on the phone the whole time in checkin. This is rude. He apologized that he must be on the call. Make your priority your customer, not visiting with family on the phone. When he left, he was still on the phone call. The lotion was empty. Too late for me to use. The remote did not work. The room AC had not been turned on and the room was stuffy with whatever scent it had with moisture. I would suggest better preparation and customer service.

I always love this property. They maintain the whole place and keep things clean. I've never been disappointed.

Area was a little sketchy but the room was clean and quiet. Restroom was ok.

Room was well taken care of. Parking was good.

Perfect as always

So let’s start out with the fact someone went in our room and pillaged through our stuff and stole some jewelry. I went to front desk when I got back after being gone 10 hrs he said he would look into it and call me right away.. never go back to me went in the next morning was told they would look over the cameras and call me back.. never heard a thing.. not one attempt to respond nothing… no concern or anything on the owners behalf.. 2500 in stuff missing..

All of the above

All was as expected.

I rescheduled my stay and when I went to check in, they couldn’t find my reservation and wanted to charge me $200 over my reserved rate. I ended up not staying at all. Previously, I had a good experience with Hotels.com. This was unexpected and shocking. I am so very disappointed.

Stayed here many times… Great room and comfortable bed for the price… Clean too..

Good breakfast available

Courteous staff, cleanliness of room was okay, not spotless, but cleanliness enough to sleep comfortably in. Continental breakfast was just basic and small. Would be a nice place for an extended stay traveling work crew. Quality stay for the price.

My family and I enjoyed the stay at Quality Inn West the manger and staff were so helpful and understanding.the weather had change couldn't go to and from work they helped Us out.Big THANKS Y'all

Room was as advertised and fine or the price. Staff was friendly and helpful.

Rooms clean. Perfect for our 2 night stay !

Would stay again