La Quinta Inn & Suites by Wyndham Ft. Worth - Forest Hill TX

Tiles were broken and loose. The place needs updating. I truly did not enjoy it here

J

It was very clean and spacious. The tv didn't have many options but i wasn't there for that. The breakfast was good and hot with different options. Staff was friendly and helpful so I'd say it was welcoming.

The room was very dark. The room could have used a floor lamp for additional lighting. The 2 existing lights - one had a burnt out bulb and tge other was broken

Microwave did not work, toilet issues, had to change hotels and lost payment for 2 nights

Overall rate Good

My stay is always a pleasant experience. From the workers, the room and the breakfast, its always a pleasure

Parking was good. Front desk staff was very bad. Kept getting things incorrect. Could not understand most of them and not very friendly greeting - no welcome to La Quinta. I believe I left my watch and called front desk. No answer to phone after 12 and cannot leave message. I talked to the person answering during the day to ask to check if my watch had been turned in. VERY hard to understand. 1st time he said I had to call back as housekeeping had left at noon. Second time I called before noon and then he could not reach them. Why he could not check with them before I called back - don't know. Called again and they did not know etc. etc. etc, Worst desk service at a hotel I have had.

The best was comfortable, shower was good, and tv was small. Light needed light bulb. They only gave 2 pillows per bed which I didn't like. Breakfast was ok if u like waffles, but I love the sausage. Check in/ check out was wonderful. Staff was helpful. Hotel was clean. I would say again.

The bed and ironing board

Very nice place to stay with a decent breakfast, nothing fancy but they have 24 hour coffee so it was good. Very friendly staff.

Old and dirty

Great service

Checking in and out was an easy quick process.

When I arrived the desk clerk said I could not check in until 3:00 They made me late for work by not letting me check in early

Shower rod was barely hanging on the wall. Water going all over the floor. Bathroom door was rubbing on floor, hard to close. Toilet kept running. I just think these things would be taken care of....

Nice

Front desk help or non-help. Issues with checking in, no help at all. Still waiting to hear about room cancellation.

Complete confusion bordering on rude and unhelpful at check in

Room was very clean. The lamps are dim so not a lot of light at night. The king mattress was clean but sunk in the middle. Breakfast offered muffins cereal waffles yogurt fruit pan sausage and gravy etc. a good selection. The eggs are really bland but everything else was great.

First room at check in was not cleaned sheets on the floor pillow in the chairs missing window curtain. Put into another room it was decent hallway had a smell. Housekeeping was nice lady at front desk was nice

Terrible

This hotel is in a nice quiet area. If you need to get food or go to a local store it is very convenient

Traveled with my family first night was horrible ac wasn’t blowing as cold and the manager on site was not helpful and refused to give me another room ,next night was great morning lady at the front desk got me into a new room ac was blowing cold and beds were great

The a/c doesn’t work the mattress was old and uncomfortable

Todo muy bien limpio desayuno fresco y todo excelente gracias lo recomiendo volveré pronto

Muy limpio

Fui y me pidieron 100 de depósito y haciendo el check out me los regresaban lo hice y ya tengo una semana y no me los han regresado

Buena atención del personal, la habitación estaba muy limpia y cómoda el desayuno bueno

Only stayed one night. I would stay again.

Everything was nice and smooth

ok

The A/C could've worked a little better but that could have been just for that room. Didn't complain and nothing to cry over all in all a good stay.

Everything was good except the lighting…a little too dim for our taste.

The front desk lady that worked in the morning on June 27th. She was very friendly, professional and helpful They tried to charge me an additional $302 and $100. I saw a baby roach in the bathroom and the sink was clogged because someone put food in the drain.

Nothing

The breakfast was great and the room was very clean when we checked in.

Staff wasn't too helpful, they act like can give you only 2 towels for the day as if they have a towel shortage. They will have you to get dirty towels and bring it to them to exchange for new ones. They also charge a extra 100 dollars for i don't know what. Only thing nice was breakfast.

The shower doesn’t work. I couldn’t take a shower. When flush the toilet the water continues running. The room was dark, no good lights.

it’s was no lighting and the beds were very uncomfortable

the fact that they tried to keep my deposit by charging me twice

The location They charged me 15 a towel because they said I had makeup on the towels which was a lie because I didn't have makeup on to start with they did that in order to keep my deposit. And the front desk man that works in the day time was so fucking rude about.

The location was perfect. Didn't have to drive all over to for food place nor stores. Staff did not come clean room, nor bring towels when asked. I saw the housekeeper in the hall, it's 3pm the next day, and asked if anyone was going to clean the room. She responded "she coming, she coming," but "she" never came. Ended up going to the front office around 6 for trash bags and towels. Also, the refrigerator did not get cold

Bed was very comfortable, breakfast was very good .

.

Adequate for a quick overnight. Room was clean but property definitely needs an update.

Room was not clean tub had stains, fridge was broken , tile crack on the bathroom floor be careful . AC unit not cleaned at all

N/A

The hallways were hot, the tile in our bathroom floor was cracked all over, breakfast was meh, but staff we encountered were friendly

We haven’t been back to this hotel in a couple years and they’ve done a nice job updating it. Very clean and staff so helpful and accommodating throughout our stay. Laundry was out of order at the time but no issues other than that.

This place was nice and convenient place to where we needed to be. I messaged staff to turn the AC because it was hot and we just wanted to rest and very thankful they did this for us. Friendly staff. Would definitely stay here again

Parking was good, staff was very nice and attentive, clean rooms, one of our rooms the water drained slow in the bathtub but they fixed it.

Too was smelly and mattress needed to be changed out it was very old

facility is old and needs repair

Very outdated. Needs massive updates. AC works good though! They always gave us fresh towels when we were out & they never moved any of our belongings! (Which I appreciate). Overall clean lobby, gym, breakfast area - even outside was very clean. The bed was also comfortable.

Front desk was able to accommodate us to a room that had a smart TV for my son’s birthday. The hotel and rooms were clean. The staff were really nice and welcoming

Very awesome place to stay the staff and the breakfast very good. Will always go back whenever I’m traveling that way..

The light as you come in didn’t work, the smoke detector was not mounted in the ceiling like supposed to have been. Wasn’t a where that a deposit was required upon arrival

NOTHING HORRIBLE EVERYTHING

Faster check in

Great location for my stay. Morning attendant lady was dry.

When i first got to my room a cockroach ran across the counter. I went to the lobby and they explained this was a rare occurance and they spray regularly. He game me another room but it was right below the room with the cockoach so he moved me again to another room. That room was nice clean, no problems. That was the only problem i had with this property.

Breakfast

I like yo read reviews to get an broad idea of the places I am visiting or utilizing their services, and I alsk like to write a review if optoon is available. Well here is my opinion, the price is reasonable, breakfasts buffet its up to my standards, the room I stayed had a king size bed and was very comfortable, room clean and very spacios, AC worked very well and location was perfect for my trip itinerary. Lots of chain restaurants to eat at. I do recomend Laquinta and I will definitely stay there again if needed again.

The room had some broken cabinets and an uneven floor in bathroom keeping the door from completely closing. Asked for connecting rooms and was given side by side rooms. Breakfast was amazing everything was fresh.

Safe & quiet

Room was very clean. Breakfast was great

TV was a smart TV. We had to use our personal login to watch anything. There was no cable so we didn't watch tv.

Great stay

The rooms were VERY dim, little lighting and smell of wet dogs. No amenities (coffe maker, with cups, etc). The bedroom door was broken, ironing board was broken, no extra bedding for pull out sofa. The space was not inviting, felt like a hospital room more than a comfortable hotel space. The only decent thing was the bed. The breakfast had a variety of hot options not impressive but not bad. The dining area was very small. The area wasn't bad. Eating choices and quick store options for emergency or quick buys were available. Glad this was a one night stay... I will not chose this location again.

Great property!

Whoever was the older gentleman that checked us in had a very bad attitude

The rooms were okay but below average and expectations.

We did not use the spa. The rooms were clean and parking was convenient and safe. We felt safe staying in the hotel as well.

Pretty quiet The lighting in the room

Unfortunately, there was a serious disturbance during the night. A group of teenagers repeatedly ran between rooms and floors, loudly slamming doors, shouting, and laughing. The hotel doors are extremely heavy and make a very loud noise when closed, which amplifies the disturbance throughout the hallway. Around 4:00 AM, the noise escalated into arguments and shouting. We felt unsafe and did not feel comfortable leaving our room due to the disruptive and unpredictable behavior. What was most concerning was that no member of the hotel staff appeared to intervene, despite the clear violation of the hotel’s quiet hours policy (10:00 PM to 7:00 AM). We left the hotel at 7:00 AM. There was no one at the front desk at that time; we waited several minutes before an employee arrived. After explaining the situation, the only response we received was “sorry.” Given the circumstances and the lack of response from staff, we respectfully request appropriate compensation for our stay. We believe this situation did not meet reasonable expectations for safety, comfort, and adherence to hotel policies. You can check on the cameras. Perhaps this was an isolated incident, but such situations may unfortunately affect other guests as well. Sincerely, Tregoub's family

There were several maintenance issues in our room. The shower head was broken, the toilet would not flush properly and when it did, the water continued running. A new lamp had been placed in the room but was still wrapped in cellophane and did not have a light bulb. The room was very dark, so the lamp would have been helpful. We also did not have conditioner provided in the bathroom. I messaged the hotel during our stay to let them know about the issues and received a response about two hours later. By that time, we were already in bed. At checkout, I informed the front desk staff about the problems, but the response felt dismissive. I was simply told that the manager would be notified. We’ve enjoyed past stays at La Quintas, but this visit was disappointing due to the number of room issues and the lack of timely follow-up. I hope these concerns are addressed so future guests have a better experience.

Easy check in and out

Clean room. Comfy beds.

Room was great, Friendly staff, Great breakfast

Great stay! I highly recommend to anyone traveling through the area!

Everything was at the ready in our room

We had a 2 night and we arrived at the hotel late but when we got in the room there was a hole under the carpet which caused us to stumble but luckily we didn't fall. We saw several roaches both dead and alive in our room. Saturday morning while we were getting ready one climbed on the wall and I caught it in a cup so I could take a picture. A call was made to the feont desk and told them the circumstances of our room and we were given a different room on the 1st floor which appeared much cleaner. No manager was on duty to handle the aituation and today is Tuesday and I left a message with the front desk clerk to have hjm call me Monday. I called Monday morning and was told he was in a meeting but they would have mim call me. Never received a call so today, Tuesday I call at 8:30 and he was not in the office yet but they would have him call. It is now 2 PM and still no return call. This hotel was nasty and I would not recommend it to anyone. $146/night was a complete waste of money.

They stoled from our vehicle outside and they said they did not have cameras

The room was clean, but was missing the hair dryer and we had to go to the front to request it. Each bed only had two pillows, a third on each bed would have been nice.

The first room, the bread wasn't made. I had to go to a second room. The second room, there was no heat, then I had to go to a third room. Third was the charm.

Terrible. The property has bed bugs. I have videos and pictures for proof. When I alerted the front desk staff and showed her the bugs (yes, I brought them down in a napkin to show her), she was calm and couldn’t have cared less. As I read other reviews, I’m not the first person to complain about this. I highly recommend staying elsewhere. This place is disgusting!!!

STAY WAS VERY WELL RECIEVED

Front desk clerk was frorndly, helpful , was very courteous and busy.

Staff

Breakfast, nothing special, but everything else was great

Amazing service, great breakfast and awesome room. What else would a customer want. Loved it!!!!

Everything very nice and clean

Bathroom is a little old and the bed is uncomfortable

There was no additional lighting for our master room just the light sconces by the bed. Made it hard to see early in the morning.

There was no shower curtian i told staff twice about it and it never got addressed! There was missing light bulbs and blinds didnt work! Terrible experience!

The first room we had the SMALL TV didnt work, they then moved us to a room down the hall and the shower didnt work. It was just an OK stay, it was only for one night so we made do but I would not stay at this property again.

Clean room and friendly staff

No water, no coffee in the room. Microwave running none stop but, food not warm up, lack of in room lighting, breakfast are precooked and cool, coffee has no coffee flavor

Clean, dark room. Comfortable mattress, nice sized pillows, firm but still moldable. Extra blankets a plus. And what I always look for is, hot water and plenty of it. Not a breakfast afficianado, but adequate protein and fresh fruit.

Breakfast was good, rooms cool all day, clean, friendly staff

Amazing location, clean rooms people in the lobby are welcoming and very friendly! The breakfast was also great!

Quiet, convenient hotel

The only negative to my stay was the check in. After a 9 hour trip, we arrived at 1:15. I was told a room was ready, but if I wanted to check in right then I would have to pay $30. I just needed to change clothes, drop my luggage off, and attend an event. Everything else about this hotel was great. I still will not recommend or stay here again. There are too many other great hotels in the area that will accommodate early arrivals with no penalty.

Very clean

Nice and quiet place to stay

.

Great place

Great property! Clean, breakfast is good with a lot of options, staff was friendly and helpful!

They couldn't locate my Expedia reservation so charged me in person an extra 30 dollars on to of what I was quoted and paid for through Expedia. So I was charged twice. Once by Expedia and again by property

Not like photos

I was notified upon check in that I had to come up with $100 deposit and this was NEVER mentioned at any time during booking . All I can do is hope now that it is refunded like they stayed . Robert was very kind and helpful . So was the Hispanic gentleman working . The woman however was not . The room and overall quality was great . The pool was cloudy and had bugs in it . I was sad that the hot tub was filled in they should have let us know this seeing as how I specifically searched for a hotel with a hot tub and they showed to have one . Our license plate was stolen from the parking lot and she refused to let us see camera footage . We called the police and made a report . I probably won’t use this hotel again due to the situation and the deposit thing . I however was grateful to have an American English speaking attendant !

Quiet & smelled nice.

I requested a close to the door room as my mother has difficulty getting around. Got a 3rd floor room. She didn’t want me to get it changed as we were too tired at that point. The room was ok but the bathroom door wouldn’t close because it scraped the floor. The hallway smelled like vending machine cologne from the 70’s.

Staff was very nice, room was spacious and clean

The pillows were small and lumpy. The bath towels were the size for an adolescent rather than an adult. Fortunately, it was a one night stay so I was able to manage. Had the stay been more than one night I would’ve requested better, less used pillows. Otherwise, everything was good.

I chose this location because it was close to family and easy access to food services and stores like Dollar General. I did not read the reviews but because I had stayed here a few years ago. I will not be staying again. The room was very dark, even with every light on. I posted a picture of the window. There are no blackout curtains so there’s always light coming in around the shade. The ice machine was broken and had a sign to ask the front desk when we asked the front desk. We were told that they had no ice but CVS next-door had ice. This is July in Fort Worth and it was 101°. It was a bad time for the ice machine to be out. Another guest told us they got ice from a different front desk person. It seems weird that they had only one ice machine for the entire building. Our toilet had a leak and every morning it was wet around it. The breakfast buffet was good and the beds were comfortable. It had a decent selection of TV channels. I’ve never paid a deposit at a hotel before but this one charged 100$ I will probably never stay in again. There is no coffee maker in the in the rooms, but they did have a microwave and a decent refrigerator. Overall, it was just disappointing. The room was fine. I appreciated the tile floors over dirty carpet. I’ll just try a different hotel in the area next time.

I arrived to check in Only to run into a door that didn't open all the way. It started to open, then stopped at about 12 in and I had to push it open enough for me to get through. Those behind the counter were aware of this. I have no idea how long the store has been broken or how long it'll take for them to fix it. The room was missing the room number placard, thankfully food deliveries found the place fine. The door would either slam shut or not close. When exiting, you have to pull on the handle till you hear the click. Otherwise it could be pushed open when you think it is closed. When I knew what to look for, I saw one other door that's want fully closed. The Wi-Fi is absolutely terrible. Apparently you can pay for premium for streaming video at a whopping 480p. With everything I needed to get done, I could not rely on the hotel supplied Wi-Fi and had to use my own hotspot. I do like La Quinta. They are my go to hotels, but I will not return to this one.

Nothing still got charged when I didn’t even stayed the night

Not enough light in rooms, no coffee maker in room & last day we saw a roach in the room. We will never stay @ a la Quinta again