La Quinta Inn & Suites by Wyndham Fort Worth West - I-30

The worst

I was unhappy that the internet didn’t connect to the tv nor my PlayStation so that sucked at night . But overall the deposit was one of my highlights it’s $100 and you can pay cash so you don’t have to wait for a card refund . It’s very clean as far as the room and the hotel in general . We did have a stain on the comforter which I just asked for another one and it was resolved . Also the A/C work amazing ! It felt like Antarctica in there .

Great great hotel great experience gray customer service everything was great

Clean and nice smell

Got a good rest very well needed.

Staff were really nice and funny. The only thing is they don’t do room cleaning until after 3 days and you have to ask if you want your room cleaned.

The place had a weird smell when we walked in. We got to our room and the smell was musty and gross. There was mold in the shower on the ceiling. We had two queen beds and woke up with bug bites all over. We will never come back here

A

EXELENT COSTUMER SERVICE

Really nice staff. The place was very clean and it was very affordable.

Staff was excellent and friendly with. They worked with us and met all of our needs.

It was in a great location , away from surrounding neighborhoods. Over all great Everything was up to par , If I could change something it would be the ice machine but I believe I didn’t know how to use it properly

The room was not very comfortable!! Bed was uncomfortably, pillow definitely need replacing! Tv did not work properly! Towels in bathroom smelled stale , and rough ! Room did not have a comfortable feeling at all! Breakfast had waffles left in maker burnt to crisp , was not monitored at all! Bought coke one time $2 next time was charged $3! House keeping put clean spread on bed but left a dirty pillow case on pillows! How i know that was because i had gotten chocolate on pillow case and was still there after house keeping was done! Had good air conditioning and staff was polite !This motel definitely needs some big time improvements!!

The beds were hard, I didnt know if they had breakfast available I wasnt told or given a time. Housekeeping knocked and opened door when we were sleeping.

I stayed here due to no A/C , in my apartment. Very kind staff , all the way from India . Got invited to a big Wedding .

My friend the "Indian Princess, daughter , of the King , from Brooklyn New York . Is fantastic and very kind .

Didn’t get to try the breakfast and the pool was locked so it wasn’t fun just mainly used for sleeping

We stayed one night. Room provided what we needed

Because

We stay here for all our out of town doctor appointments and procedures. We absolutely love the staff here always so friendly and helpful! Breakfast is always great, rooms are clean and have everything you need! We will continue to stay here when we need a room!

Nothing Nothing

Nothing Nothing

No sign saying deposit or on hotels.com

The only problem I had is the bathroom toilet needs to be replaced. Each time we have stayed there, the toilets were hard to flush.

We liked it here! Close to the children’s hospital

The handicapped stand up shower.

The staff asked me to pay online and refuse me a room once I paid and I called for a refund and Expedia was told that I didn't show up and the lady that work for Expedia was told that she made a false statement about the hotel so they refused to work with her and im having to go to my bank to get refund when I was refused a room and a refund the staff there is horrible and they are crooks so i would encourage anyone to stay away but i will be filing a report with the bbb and FTC and the CFPB for credit card abuse

Room was clean, beds had fabulous mattresses and great pillows ( which helped us get good rest), facilities were clean, towels were clean and soft. The only disappointment was not being able to use the pool, and the treadmill group was a bit old and sometimes hard to program. Food was healthy and those at the front desk were amazing (answered any questions, were kind, smart and a joy to speak with!) I think this hotel was much better than the Marriott!

Our experience with this hotel was great. The staff was always kind and helpful. Our room and restroom were clean (just humid). The lobby and halls were clean and smelled good. However, for some reason there were a lot of flies in the breakfast area. Also, the breakfast utensils for the egg, sausage and potato were the same, which doesn’t make it clean.

Left full review on yelp. Completely disgusting and the staff barely exists.

Bugs infestation in our room

The breakfast was awful. The people that appeared to be in charge of it didn't seem to care, when concerns of food poisoning was brought to their attention. The only saving grace to this experience was that the cleaning staff was very nice.

Rooms were clean and cool, beds were comfortable and the water was hot.

Overall nice experience.

How when I showed up with my dog the lady behind the counter backed up in fear and acted like he was a vicious dog he is a well-trained service dog and I was not happy with her reaction

Breakfast. Eggs stale. Potatoes undercooked.

Easy to find not to busy. No lights in the pool and spa area, breakfast was a repeat each morning, eggs, sausage and seasoned potatoes.

We found two roaches in our room. We asked and were granted a late checkout the night before. The morning of, housekeeping and hotel other staff knocked and called, disturbing quiet time with our young children telling us it was past checkout. Late checkout was at noon. Housekeeping came at 10, the phone call and other knock came at 11.

Only one trash can in the room and that was an issue.

I like that it was right off the highway Their was mold on the carpet, the breakfast was mediocre, not many options for breakfast , they did have waffles. I asked to downgrade my room since my travel companion was not able to join me , and was told they could not change rates , even though I checked in at 5pm with the parking lot empty . It definitely did not seem at capacity . Then I was told that the pool opened at 10am , although there were two signs saying 9am . I also didn't see a blow dryer or safe deposit box , which most hotels have . There wasn't any shampoo or conditioner

I had a large group staying for one night. Everything was perfect. The kids appreciated the indoor pool. Lots of great places to eat nearby. Parking is free.

We stayed 4 nights and never got our room clean. Had to not only ask for towels ,but then had to go retrieve them from the front desk. The intire hotel was hot inside, as well as our room when we checked in.

Bed was excellent. Handicapped room was a bit damp smelling but once we turned the ac on,which worked fine,it was good. Overall very nice,well priced and helpful staff.

Very clean. Very nice. I was very impressed with how clean, how friendly, and how comfortable our stay was. No complaints at all. Ty. Wish they were all this way

Men drinking in the parking lot without shirts. Front staff not friendly

Everything was fantastic. Stayed one night and while we were there I booked another night for the trip back through.

Pool and hot tub was nasty. Floors were dirty. Breakfast was not good

It was ok

Staff was good though.

Everything was great. I think the staff could have been more friendly

Dirty stains in the hot tub

The desk clerks were courteous and helpful though so overall an average stay but not quite the quality I expect for La Quinta!

The room was clean and comfort, the staff was very helpful.

Very frustrating experience with the people behind the desk

Location Ironing board was broken, floor wasn’t vacuum, at breakfast they only put a lil food out and didn’t want to put extra out.

Great location, clean room, great value.

Staff was nice. Good location. Toilet seat was loose and moved all over. Room was fine. Whatever was there for breakfast did not look worth eating. I needed a bed and a shower and I got it here after the manager at Extended Stays cancelled my booking!!

Clean place

The breakfast choices were terrible. The only good thing was the standard waffle machine

They where fat shaming me and my sister and where rude

Everything was clean and nice overall it was just the staff was a bit rude and unprofessional. I would say was judging a books by his cover type.

Location It was very loud I saw roaches in the bathroom room was not clean….smells of urination in the room

Nice place. Staff careless about giving you the sort of room you specify to them.

Room 206! The beds seemed clean and were comfortable. That was the only positive. Closet mirror doors were cracked, the tile floor was dirty, and there was broken tile near the bathtub. The bathtub's caulking needs to be redone- mold was beginning to grow. Also the A/C was not on when we first came in, so the room was 80* in May, and we had to wait for the room to cool down after our already late check-in. My husband got up before us to grab breakfast, and there was nothing left 30 minutes before breakfast was over. We did get waffles... but they were out of syrup and coffee.

Good Hotel

Great stay

Needs maintenance, lots of little things broken or damaged around the hotel that adds up. Doesn't bother me much but others would find it unacceptable. Free breakfast is nice but dont expect gourmet. Sausage patties, chunky hashbrowns, and dehydrated eggs with cereals, breads, yogurt, and apples. Milk tasted sour while I was there. Rooms weren't too bad but the pool smelled of chlorine that you detect from the lobby, right next to the dining area. They also were cleaning the lobby one of the mornings during breakfast, all you could smell was cleaning products. Not a terrible stay but not great either. Got the job done and saved me money on breakfast.

When you could find them, the staff was friendly. The rooms were clean however when we pulled out the sleeper sofa there were used linens and when we asked for fresh ones we were told the linen closet was locked and would not be open until the following day. The walls were stained and the tub was in need of an update. The kids loved the swimming pool but again there were no towels so when we went to get some from the front desk we were limited. Breakfast ran out quickly and the coffee was watered down. On the up side the air conditioner and refrigerator worked well along with the ice machine. Parking was free so that is always a plus. All in all we probably will not be returning to this location but for 1 night it wasn’t too bad. Bring your own towels for the pool and an extra pillow.

apperiance of restroom

Very comfortable environment

Amazing stay , very clean and great customer service

BUGS!! BUGS!!! BUGS!!!

My family and I arrived pretty late very ready for bed. Unfortunately when we got settled in our room, we found it to be very dirty.. We are not picky, but finding the restroom to smell like pee that hadn't been cleaned was awful. The bathtub & walls had hair that was shaven & public hairs everywhere! The microwave area was grimey, dirty & hadn't been wiped. We dont ask for perfect, but when traveling we expect a clean area.. Atleast! Not someone's ball hairs. We did notify front desk, in hopes of switching into another room if possible. She offered to clean it, which it was already around 10:30pm but again we were tired. So we agreed to have her clean it. She brought 1 rag, cleaned the restroom and then the microwave. Red flag. Anyways, never staying here again. Breakfast was very limited as well.

all good

K like I said I did not like anything about La Quinta on i-30 there's nothing nice to say about it but people were rude the atmosphere was terrible the place itself was nasty

Our room was clean, but the rooms are dated and somewhat run-down. The carpet in our room was torn and frayed, the armchair was stained and dirty, and all finishes in the bathroom were in need of repair. The caulk in the shower was loose in places, collecting moisture and making the shower look dingy. The cabinet in the bathroom had water damage and was peeling.

Room was a little dusty. Breakfast good if u get there early

The company i brought with me.

Dirty room loud all night

There was no pen in the room. Had to get one at a nearby store. Toilet seat not attached well.

The carpets were dirty and unraveling at the transition. The floors were dirty, there was buildup on the baseboards. The shower caulking was coming off with mold in it. There was mold in the tile grout and on the shower curtain as well. At least the bed was comfortable very disappointing experience. Very noisy! Would like to request a refund.

The breakfast was great! The location was 15 min from everywhere we needed to be so everything worked out perfect! The noise from other rooms was the only complaint but the staff can’t control that.

It was good for the price

We usually pick this specific hotel when we stay in Fort Worth. The staff is always professional. The room was clean but the hallways definitely needed some attention. Beds were comfortable and the air conditioning works good.

Everything was nasty I want a re fund

Great staff. Room needed some attention. AC made a lot of noise. Restroom toilet seat broken, restroom vent super dirty.

HORRIBLE!!! They are THIEFS!! Beware!! They get you to rent a room but when you show up to stay, they give you an excuse why they can'trent a room to you. When you request a refund, they tell you it's non refundable. Beware, Beware, Beware!!!! I had to dispute with my bank to get my money back. Indians run this place and its an entire SCAM!!!!!!

Decent cleanliness off room las decreased since last stay

The continental breakfast had an option of eggs, sausage patty and potatoes; cereal - 2 options; toast, prepackaged danishes and honey buns, waffles, yogurt and instant oatmeal. There was also plenty of apples available.

First room we were given smelled like urine, hot tub was broken, room wasn’t very clean. We’ve stayed here every year for the last several years and this was the first time I was unsatisfied with the hotel. The breakfast was minimal not a lot of options.

The entire staff were very polite! Breakfast was ok. My children enjoyed the pool but the spa/hot tub was out of order. The building overall seemed to be a bit old and needs upkeep but it was a pleasant stay. I booked last minute and received a great deal!

We were enjoying our stay until we felt very unsafe on our last morning. While we were all asleep, someone (non-staff) came into our room with an active room key and started looking through our closet. When we confronted them, they apologized and said they had been staying in this room previously in the week and forgot something. They kindly left after we told them what they were looking for was not here; however, it was very unsettling that they still had an actively working room key that was able to open our door. When we told the front desk about this incident, they said it was probably the staff. When we further explained the situation, they did not apologize or seem to be concerned and said they would "check the cameras." This was very unsettling, and we are not happy about how the staff handled this. Thankfully, the person who came into our room was kind and understanding, and apologized more than the staff did. Do not stay here if you want to ensure that no one will be able to bust through your door in the morning when you and your guests are asleep.

Room dirty, hallways dirty, elevator barely functioning, can hear the people clearly through the walls

The room was spotless 👌👌

After a long day of traveling we were greeted with a very friendly welcome.

The jets taking off was loud on the morning

Todo ok

Super clean. Great staff

quite place

Front desk is horrible! Don’t know if it was because of the holiday. But my last stay there.

The carpet in the entire hotel was filthy. Upon check in , I had to use the restroom. The restrooms near the lobby was locked and I was allowed to use the restroom in the pool. It was 2 adults listed , was only offered 1 key upon check in. Had to request another keyThe water in

We stayed here for almost a week and never received housekeeping even once. No vacuuming, no fresh sheets, nothing. When we finally asked, the front desk told us to come downstairs and get a vacuum so we could clean the room ourselves. That is not acceptable for any hotel. The afternoon manager made the situation worse. Instead of addressing the problem, she came to our room and repeatedly questioned us about why we were making a complaint. She tried to shift responsibility, even though the issue was clearly with the management, NOT the housekeeper. The housekeeper was kind the problem was how management handled everything. They later tried to close our complaint with corporate as if we were satisfied, even though nothing was resolved. Very unprofessional management and one of the worst hotel experiences we’ve had. I do not recommend this property.

Chose this hotel because of indoor pool & hottub. The hot tub was filthy green & the pool was murky with towels on the floor of the pool. The escape door was rusted & had a large hole letting in cold air as well.

Horrible smell terrible food

Room smelles like smoke all night. The lamp shade had nicotine stains all over it.

We stayed closest to the side entrance, two rooms away. It is usually only accessible via key, however the key pad was turned off so anyone off the busy street could gain access. Huge safety concerns with the location being in a very busy part of town with a very large convenience store across the street

It was ok..... Key card didn't work well....had to keep buzzing in the main entrance.....they kept that locked....it was ok..

HORRIBLE

The lobby was very clean and modern - Breakfast was well stocked and the hot food items were as expected - the front desk staff was very pleasant and accommodated our requests - The room was very spacious and clean

Whoever had the room next to us had their TV on loud all night long. Then, the person that was working overnight had fallen asleep at the front desk and I took a picture of it.

"Please" and "Thank you" can go a long way. I am not sure if it is a culture clash but that adjustment from them can make a HUGE difference.

Staff was very nice and friendly.

Breakfast is the only meal provided so it should take in consideration the occupancy of the hotel and food options must be diverse.

Family of 5 me my husband and 3 children 11,8,4 we where force to rent a second room for 200 a night or cancel for a fee of 300 second room smelled like mold fridge had broken glass sheets not fresh hot tub water was green

Stay was good

There was a cigarette burn in the bedding. I did not shower because it was in terrible condition. The bathroom door would not stay open, the towel hanger was coming out of the wall. Carpet in the hallways was in really bad condition. Although a central heat/air thermostat was in the room only a wall unit was working. Just run down and bathroom not cleaned well.

Bathroom faucet was unsecured and the shower flooring and trim were gross. Other than that, it was a good overnight stay

This place was gross. Carpets are so dirty, the lamp in our room was nasty and had mold or something all over the shade. Run down in the rooms. Pillows where old and not comfortable. Would not stay here again.

I came back after the first visit and love it

Not very clean, don’t come here with small children who are on the fooor at all.