La Quinta Inn & Suites by Wyndham Fort Worth West - I-30

Waking me up early

I stayed there last week for 5 days and everything was great as usual. I believe I’ve stayed there at least four other times and it was always a great stay.

The main issue was the toilet in our room would lose pressure and couldn’t be flushed. They did send a staff member to adjust it but that only worked for a short while . The other problem was the main restrooms in the lobby were also out of service . Staff did let my husband into the pool area restroom but the door has no lock and at some point someone threw up all over the toilet! I have stayed at several La Quintas all over the state and this one was not up to standards . Staff was friendly but the property just needs some maintenance. Good price and location but I wouldn’t stay here again.

After arriving to the hotel and checking in sometime about 5ish in the afternoon, the room i was given hadn't even been cleaned. Walked into a room with trash, dirty used towels on the bathroom floor and unmade beds this reallywas not a very good look..I called the front desk and after telling he she questioned me as if I were lying about it. Asked me several times and when I got back downstairs asked me again "really it wasnt cleaned?" To which i again said no. I have stayed there before but t. his last time I was really upset

Great stay highly recommended

It was a nice stay. The hot breakfast was a little cold and the eggs tasted different. Would like for maybe something besides sausage

The room was nice and clean, that was the only good thing. The breakfast wasn't good, bland tastes, there's no one at the front desk 90% of the time and calling the front desk doesn't do any good; I called and the phone rang continuously for over 10 minutes and no answer. The pool was nice but the spa switch for jets is broken, the lights to the pool area do not turn on automatically and finding someone at the front desk is near impossible. Found a cleaning lady and asked her if she could turn on the lights or get the manager and she said okay, still never got the lights on by the time we left which was over an hour later.

Could use some updating but otherwise everything was fine

Location was great for what I needed Extremely thin walls. You can hear EVERYTHING from other rooms. I was up all night. Could hear baby crying and dog barking. Worst nights rest at a hotel ever! To add more discomfort the AC would not stay on so room was super stuffy during the night.

We asked for an extra pillow because the fold out couch didn't have any and was told no by the night clerk and she had an attitude

They tried to give our room away despite calling them saying we’d arrive later than 9pm and still traveling. Rude front desk. Dirty room, stains on sheets, mold in bathroom, holes in lampshades, broken mirror, dirty cleaning rags left in room. Not good.

Nice rooms n/a

Nice rooms n/a

very Clean and nice.

Rooms were clean and comfortable, staff was friendly, Variety on Breakfast

Clearly a low-maintained property. When we encountered an issue with the heater/air conditioner in the room, the staff wrote it off and basically said “tough, deal with it.”

Hotel was clean. I do not re-use towels, so I had to ask multiple times during our 9 day stay even though the same gentleman who does the breakfast made “note” of it. This hotel is very convenient to access restaurants, gas stations and Highway.

Ice machine on my floor was inoperable. Shower curtain rod fell down was only held up by a wash rag. Ask them to fix it and they said there's no maintenance man on duty took them two days to permanently Mount the shower curtain rod. Breakfast was decent wasn't maintained so you had to wait for them to bring more food out. And it really wasn't that busy.

Had loud noisey people in next room couldn’t get any rest till after midnight called front desk and they called the room but it still continued

Had loud noisey people in next room couldn’t get any rest till after midnight called front desk and they called the room but it still continued

I would have liked to try the indoor pool but it was closed by the time I got there. Other than that very relaxing at your facility.

I would have liked to try the indoor pool but it was closed by the time I got there. Other than that very relaxing at your facility.

No happy

Syringe needles on the hallway, dirty toilets, dirty bedsheets

Nothing and the worst hotel ever Dirty carpet .. everything is dirty

Nothing and the worst hotel ever Dirty carpet .. everything is dirty

Front desk was friendly and helpful Clean and convenient

Front desk was friendly and helpful Clean and convenient

I pulled back the covers, and I saw somebody's hair on it. I had to get new sheets and covers. The carpet was dirty. There was no hotel phone in the room. The people upstairs were really noisy. They need new carpet. The customer service was good, though. The toilet took a while to flush. I didn't eat the breakfast because I didn't trust it. The air conditioning did work. And the was pool was okay. No, issues with parking. There were a lot of convenience stores and restaurants not too far from the hotel. I would never stay at this hotel again.

Ok

Wasnt aware of 50 dollar deposit on site after booking with expedia

Hot tub.

From moment we arrive staff was very helpful check-in was easy, location was great plenty near by restaurant. Kids had great time at pool. God Bless:)

From moment we arrive staff was very helpful check-in was easy, location was great plenty near by restaurant. Kids had great time at pool. God Bless:)

Quiet hotel outside of the main city. A little dirty. Didn’t seem to clean often.

Quiet hotel outside of the main city. A little dirty. Didn’t seem to clean often.

The staff at La Quinta was super friendly, and both the room and property were clean. I left before breakfast, so I didn’t get a chance to try it. Overall, I had a pleasant stay!

To begin with. The carpet wasn’t clean, then the pillows are so old and small to have an a king size bed there’s no door in the slower…then in the breakfast room the waffle maker wasn’t cooking the waffles all the way the better was sticking because they don’t have the cooking spray like the other hotels this hotel need a lot of maintenance and attention

We were not familiar with the area, and it’s definitely in a less than favorable area. There’s a lot of traffic that runs through the hotel. The staff was really sweet and helpful, but the property wasn’t as kept up as a hotel should be. Relatively clean, but the property could definitely use a makeover.

Everything

Staff was friendly, everything was very clean - remote wasn’t working, was missing batteries & we thought we left a bag behind. Took a while to get someone on the phone, but overall the property & stay was good.

Enjoyed our stay very much

Customer service was wonderful the man during the day when I check out was so nice I wish I new his name but he was so nice

Room smelt like marijuana

Bad Bathroom floor was dirty. Only one clean towel in bathroom. Good Buffet food was very good. Room was very cold.

The room was filthy. The bathroom had black mold in the shower. The toilet wouldn’t flush and the sink wouldn’t drain. The room had artwork that was damaged. It was overall very dirty. The hotel had a bad smell and it was worse in the hallways. The lady at the front desk was kind and let us switch rooms. It was somewhat better than the first room but the tv didn’t work. Bed had a questionable stain on the comforter. Carpets in hallways were filthy. We didn’t stay long enough to try out any of the amenities. Definitely will never stay here again.

Had to cut my stay short. Manager promised refund for unused days but today it has been almost 2 months and still no refund. Claims Expedia hasn’t sent them any emails and now he Won’t return phone calls and Expedia has sent multiple communications ok’ing the refund. Advise anyone thinking of staying here to rethink their plans, customer service is the absolute worst. Next stop, corporate as now my mission is to prevent as many guests from staying here as possible to save them from piss poor management

Great Staff at the the Front Desk - very helpful A+++

The room had a weird smell, the air flow from the air conditioner was not doing its job. The carpet did not look like it had been vacuumed very well

In the new room the shower doors didn't close all the way, leaving about a 5 inch gap where a towel had to be put on the floor to catch the water. You can tell this has been an issue based on the mold on the bottom of the bathroom door. The doors were not the right one for that shower track. The sink was slow to drain and the toilet struggled to flush. Overall cleanliness is extremely poor. Very slim selection of breakfast items. Breakfast was the same thing all 5 days we were there (Wed-Sun) and was barely warm. The only fruit was apples and they were starting to shrivel. There is only 1 onsite washer and dryer for the entire building so we could not wash any laundry since it was always in use. Bed bugs also noted and the carpets are filthy in the room and hallways leaving socks and bare feet gross and dirty. Waste of money to stay

We had a great stay at this hotel! The room was clean and comfortable, and the staff were friendly and welcoming. One of the best perks was the free breakfast, which had a nice variety of options and was a great way to start the day. Overall, we had a pleasant experience and would definitely consider staying here again!

Overall better but property has some kind of rusty smell inside.

Was great zero complaints

Very clean and well excellent rooms

I had no idea it was a security deposit as it didn’t specify it on the app. Not that it was a big deal, I do tend to avoid hotels that require them. Nonetheless it was a nice stay.

Hotel was dirty and not well maintained. Carpet in common areas stained as if never shampooed before. Shower nasty. Found hair strings in my bed.

The worst

I was unhappy that the internet didn’t connect to the tv nor my PlayStation so that sucked at night . But overall the deposit was one of my highlights it’s $100 and you can pay cash so you don’t have to wait for a card refund . It’s very clean as far as the room and the hotel in general . We did have a stain on the comforter which I just asked for another one and it was resolved . Also the A/C work amazing ! It felt like Antarctica in there .

Great great hotel great experience gray customer service everything was great

Clean and nice smell

Got a good rest very well needed.

Staff were really nice and funny. The only thing is they don’t do room cleaning until after 3 days and you have to ask if you want your room cleaned.

The place had a weird smell when we walked in. We got to our room and the smell was musty and gross. There was mold in the shower on the ceiling. We had two queen beds and woke up with bug bites all over. We will never come back here

A

EXELENT COSTUMER SERVICE

Really nice staff. The place was very clean and it was very affordable.

The room was not very comfortable!! Bed was uncomfortably, pillow definitely need replacing! Tv did not work properly! Towels in bathroom smelled stale , and rough ! Room did not have a comfortable feeling at all! Breakfast had waffles left in maker burnt to crisp , was not monitored at all! Bought coke one time $2 next time was charged $3! House keeping put clean spread on bed but left a dirty pillow case on pillows! How i know that was because i had gotten chocolate on pillow case and was still there after house keeping was done! Had good air conditioning and staff was polite !This motel definitely needs some big time improvements!!

I stayed here due to no A/C , in my apartment. Very kind staff , all the way from India . Got invited to a big Wedding .

My friend the "Indian Princess, daughter , of the King , from Brooklyn New York . Is fantastic and very kind .

Didn’t get to try the breakfast and the pool was locked so it wasn’t fun just mainly used for sleeping

We stayed one night. Room provided what we needed

Because

We stay here for all our out of town doctor appointments and procedures. We absolutely love the staff here always so friendly and helpful! Breakfast is always great, rooms are clean and have everything you need! We will continue to stay here when we need a room!

No sign saying deposit or on hotels.com

The only problem I had is the bathroom toilet needs to be replaced. Each time we have stayed there, the toilets were hard to flush.

We liked it here! Close to the children’s hospital

The staff asked me to pay online and refuse me a room once I paid and I called for a refund and Expedia was told that I didn't show up and the lady that work for Expedia was told that she made a false statement about the hotel so they refused to work with her and im having to go to my bank to get refund when I was refused a room and a refund the staff there is horrible and they are crooks so i would encourage anyone to stay away but i will be filing a report with the bbb and FTC and the CFPB for credit card abuse

Room was clean, beds had fabulous mattresses and great pillows ( which helped us get good rest), facilities were clean, towels were clean and soft. The only disappointment was not being able to use the pool, and the treadmill group was a bit old and sometimes hard to program. Food was healthy and those at the front desk were amazing (answered any questions, were kind, smart and a joy to speak with!) I think this hotel was much better than the Marriott!

Our experience with this hotel was great. The staff was always kind and helpful. Our room and restroom were clean (just humid). The lobby and halls were clean and smelled good. However, for some reason there were a lot of flies in the breakfast area. Also, the breakfast utensils for the egg, sausage and potato were the same, which doesn’t make it clean.

Left full review on yelp. Completely disgusting and the staff barely exists.

Bugs infestation in our room

The breakfast was awful. The people that appeared to be in charge of it didn't seem to care, when concerns of food poisoning was brought to their attention. The only saving grace to this experience was that the cleaning staff was very nice.

Rooms were clean and cool, beds were comfortable and the water was hot.

Overall nice experience.

We found two roaches in our room. We asked and were granted a late checkout the night before. The morning of, housekeeping and hotel other staff knocked and called, disturbing quiet time with our young children telling us it was past checkout. Late checkout was at noon. Housekeeping came at 10, the phone call and other knock came at 11.

I had a large group staying for one night. Everything was perfect. The kids appreciated the indoor pool. Lots of great places to eat nearby. Parking is free.

We stayed 4 nights and never got our room clean. Had to not only ask for towels ,but then had to go retrieve them from the front desk. The intire hotel was hot inside, as well as our room when we checked in.

Bed was excellent. Handicapped room was a bit damp smelling but once we turned the ac on,which worked fine,it was good. Overall very nice,well priced and helpful staff.

Very clean. Very nice. I was very impressed with how clean, how friendly, and how comfortable our stay was. No complaints at all. Ty. Wish they were all this way

Men drinking in the parking lot without shirts. Front staff not friendly

Everything was fantastic. Stayed one night and while we were there I booked another night for the trip back through.

Pool and hot tub was nasty. Floors were dirty. Breakfast was not good

It was ok

Staff was good though.

Everything was great. I think the staff could have been more friendly

The desk clerks were courteous and helpful though so overall an average stay but not quite the quality I expect for La Quinta!

The room was clean and comfort, the staff was very helpful.

Very frustrating experience with the people behind the desk

Staff was nice. Good location. Toilet seat was loose and moved all over. Room was fine. Whatever was there for breakfast did not look worth eating. I needed a bed and a shower and I got it here after the manager at Extended Stays cancelled my booking!!

Clean place

The breakfast choices were terrible. The only good thing was the standard waffle machine

They where fat shaming me and my sister and where rude

Everything was clean and nice overall it was just the staff was a bit rude and unprofessional. I would say was judging a books by his cover type.

Nice place. Staff careless about giving you the sort of room you specify to them.

Room 206! The beds seemed clean and were comfortable. That was the only positive. Closet mirror doors were cracked, the tile floor was dirty, and there was broken tile near the bathtub. The bathtub's caulking needs to be redone- mold was beginning to grow. Also the A/C was not on when we first came in, so the room was 80* in May, and we had to wait for the room to cool down after our already late check-in. My husband got up before us to grab breakfast, and there was nothing left 30 minutes before breakfast was over. We did get waffles... but they were out of syrup and coffee.

Good Hotel

Great stay

Needs maintenance, lots of little things broken or damaged around the hotel that adds up. Doesn't bother me much but others would find it unacceptable. Free breakfast is nice but dont expect gourmet. Sausage patties, chunky hashbrowns, and dehydrated eggs with cereals, breads, yogurt, and apples. Milk tasted sour while I was there. Rooms weren't too bad but the pool smelled of chlorine that you detect from the lobby, right next to the dining area. They also were cleaning the lobby one of the mornings during breakfast, all you could smell was cleaning products. Not a terrible stay but not great either. Got the job done and saved me money on breakfast.

When you could find them, the staff was friendly. The rooms were clean however when we pulled out the sleeper sofa there were used linens and when we asked for fresh ones we were told the linen closet was locked and would not be open until the following day. The walls were stained and the tub was in need of an update. The kids loved the swimming pool but again there were no towels so when we went to get some from the front desk we were limited. Breakfast ran out quickly and the coffee was watered down. On the up side the air conditioner and refrigerator worked well along with the ice machine. Parking was free so that is always a plus. All in all we probably will not be returning to this location but for 1 night it wasn’t too bad. Bring your own towels for the pool and an extra pillow.

Very comfortable environment

Amazing stay , very clean and great customer service

BUGS!! BUGS!!! BUGS!!!

My family and I arrived pretty late very ready for bed. Unfortunately when we got settled in our room, we found it to be very dirty.. We are not picky, but finding the restroom to smell like pee that hadn't been cleaned was awful. The bathtub & walls had hair that was shaven & public hairs everywhere! The microwave area was grimey, dirty & hadn't been wiped. We dont ask for perfect, but when traveling we expect a clean area.. Atleast! Not someone's ball hairs. We did notify front desk, in hopes of switching into another room if possible. She offered to clean it, which it was already around 10:30pm but again we were tired. So we agreed to have her clean it. She brought 1 rag, cleaned the restroom and then the microwave. Red flag. Anyways, never staying here again. Breakfast was very limited as well.

all good

Our room was clean, but the rooms are dated and somewhat run-down. The carpet in our room was torn and frayed, the armchair was stained and dirty, and all finishes in the bathroom were in need of repair. The caulk in the shower was loose in places, collecting moisture and making the shower look dingy. The cabinet in the bathroom had water damage and was peeling.

Room was a little dusty. Breakfast good if u get there early

There was no pen in the room. Had to get one at a nearby store. Toilet seat not attached well.

The carpets were dirty and unraveling at the transition. The floors were dirty, there was buildup on the baseboards. The shower caulking was coming off with mold in it. There was mold in the tile grout and on the shower curtain as well. At least the bed was comfortable very disappointing experience. Very noisy! Would like to request a refund.

It was good for the price

We usually pick this specific hotel when we stay in Fort Worth. The staff is always professional. The room was clean but the hallways definitely needed some attention. Beds were comfortable and the air conditioning works good.