Hyatt Place Fort Worth Cityview

The room smelt like stale air, the box springs were visibly dirty, and I was told no king rooms were available, even though that’s what I booked. The breakfast looked good and the bed was comfortable. The rooms could certainly be better maintained and updated.

Had breakfast 1 am of 3 nights ! Very good ; great selection , wish I had not been so tired to get up & have other am breakfasts !! A microwave in room ! Really missed it used to & needs to be in all rooms again! In addition : more toiletries : make up remover, face soap , moisturizer : etc

God

Great older hotel that was very clean, quiet and had great beds. Got in late but found Daves Hot Chicken across the street still open.

The location was excellent!!! Very close to a Tricky Fish and a Target!! The air conditioner just cuts off so if you need white noise / fan noise bring one because it just turns off no matter how low you put the thermostat. It gets super quiet with it off you can hear the hallway etc. 2nd the pillows are standard small and uncomfortable. If you like king size pillows bring yours. I would have gave this hotel a 10 but that air conditioner was a thing. We did like how the bathroom sink was in the room not the bathroom. Different set up but liked it!

I would have given five stars but the on site restaurants are what held me back. For the price & what we got was hard to justify but understand we’re probably paying for convenience. Staff were amazing all over the resort & it was beyond clean. They went out of their way to make sure my daughter had a memorable bday by sending up some balloons & a mini cake with a card. Again a 5 would have been hit if the food matched the level of the rest of the resort.

Exceptional

Everything was good. No issues no complaints. Will stay and book again. Location was amazing. Faster elevator.

Everything

Very good

Breakfast was excellent. Everything was real fine.

Everything was real fine.

Very friendly service from the beginning. Very accommodating to my early arrival. Large, very clean room. Good breakfast options.

We asked about the coffee cafe and learned the brew machine was not working. One of the payment readers wasn’t working also. Aside from having to schlep over to Target for my morning chai tea, it was a nice place to stay.

I loved everything. There’s nothing not to like.

I loved everything. There’s nothing not to like.

Only had breakfast 1 am out of 3mornings ; but wish we had more the other mornings ! No microwave after am hours ;only again at 5pm till?? no fresh coffee available all hours ; bar prices way to high , & food choices too limited ! Need microwave in all rooms like other properties !

Only had breakfast 1 am out of 3mornings ; but wish we had more the other mornings ! No microwave after am hours ;only again at 5pm till?? no fresh coffee available all hours ; bar prices way to high , & food choices too limited ! Need microwave in all rooms like other properties !

Pleasant

Everything looked brand new, both the building and the room. The breakfast was excellent, with plenty of choices and good coffee. The A/C unit in the room was too loud. I wish there had been a central A/C system.

Everything looked brand new, both the building and the room. The breakfast was excellent, with plenty of choices and good coffee. The A/C unit in the room was too loud. I wish there had been a central A/C system.

Superb

Very good and clean enjoyed stay thank you!!! 😊

Perfect spot with parking and good breakfast,rooms clean and close to everything.

The breakfast was great.

Location and work out room Dated and room smelled like mold

Exceptional

Location and work out room Dated and room smelled like mold

All good

Great breakfast, friendly staff, clean room. Peaceful stay.

Good

Will stay again. Clean, quiet, good breakfast.

I have stayed here many times over a 20 year period. It’s my go to hotel when I come visit our family. It’s very consistent. Staff is always friendly, rooms are big and comfortable. They are also quiet even when staying right next to the elevator. I highly recommend.

The staff were really nice. The room was neat and clean.

The room was large and clean. It would have been nicer with 2 queen beds instead of two doubles. It was a tight squeeze with 2 adults in 1 bed. It did have a pull out couch which was good. Also a microwave would have been helpful. The breakfast was very good with a lot of variety. I would definitely stay here again.

Everything is great

It was great

Great property and was perfect for our TCU parents weekend

Place feels older and had a smell of smoke when I arrived. It was gone by the morning and my room did NOT smell like smoke. Place is just ok.

Some of the employees were nice. Had to go to hotel due to AC unit out at home and I chose Hyatt Place thinking it was nice. The room was over priced for the size. The bathroom you could barely move around in and extremely dirty shower curtain. The living are was nice with mini fridge but no microwave in the rooms. There were flying insects not flies I noticed here and there. And the sink was outside of the bathroom in the bedroom area. Just not a great stay. Highly disappointed for $500 Friday-Monday with no return on money for unpleasant experience.

I was very disappointed in our stay. There was a dirty wash cloth in the shower when we arrived and the bathroom trash wasn’t emptied. The ice machine wasn’t working on one of the floors but wasn’t informed when we arrived. There was also no hot water one evening for our showers.

One bad thing. There was hair in the breakfast eggs. I pulled it out.

great staff

Everything was great

Very clean room and very comfortable bed. Would stay her again.

Room was not clean. No towels in the room. Had to wait an hour to get a towel and this was after we called twice and went downstairs to get some.

Only issue was the ice machine was broken. Happy with hotel for the price.

A

Close proximity to an event I attended. Staff were friendly and professional, my room was clean and spacious. I would most definitely make it a recommendation to family and friends if they’re staying in the area.

Nice, clean rooms. Loved the breakfast!! Great FRESH options.

Incredibly helpful staff. Very nice hotel. Definitely would stay there again.

Beautiful hotel, wonderful room, and comfy bed!

There was ample space to feel at home and the couch was like being in someone’s house, not a hotel.

Breakfast was good. Staff was great.

Staff very polite, professional and helpful. Hotel within walking distance of Target, iHOP, Costco, Sam’s and Salt Grass restaurant.

I did not like the fact that check-in time was 3 PM and at 4:15 I was just getting my room

We only stayed one night, but it was great! Our room was clean and the front desk staff was courteous and helpful.

Great hotel and staff. Love the rooms.

Arriving to the room there was hair in the beds and then tiny roaches crawling in the room. We let the staff know and they moved us to another room. That room also had small roaches it was a horrible experience . It seems like the hotel is infested . I am requesting my money back I tried to talk to the manager about the issue but he didn’t seem to care all he offered was a free soda

Full breakfast was great each day. Beds were super comfortable! Quiet also.

The cleaning staff left their dirty towel in our room and the bedding was stained. The staff was helpful. The breakfast was great.

Staff was the best part of our stay. thanks

We will definitely come stay again.

My stay at the Hyatt hotel was excellent. The front desk staff Aryiah was very nice, helpful, and friendly. Aryiah is a very hard work and she causes that entire hotel to shine. I will definitely book again and I hope to she her shining face there. Thank you for the pleasant stay.

Everything was wonderful! Nice peaceful place for my mom to relax after her surgery.

Property smelled like old wet clothes and mildew. Its old and needs to be renovated. Cleanliness was ok, could of been better. Room carpets, looked stained. Breakfast was good, and front was helpful when needed. If you need a 2.5 out 5 hotel to stay at for a few days. It will do the job, i guess.

Good location. We didn’t have a car so appreciated that they have food available to order. The food was good. Employees were super nice and accommodating.

Hotel is very clean, room was cleaned everyday. Bed and pillows were very comfortable. All staff friendly. Enjoyed the breakfast, good variety. The only complaint was the warmth in the room at certain times. The AC was on 65, but the room would get warm just like the hallway. Plus there was a loud sound off and on from the hotel unit sounded like a plane passing by, but very tolerable.

Very nice property well maintained (best property we have stayed in a long time). All personnel we had contact with were very friendly and helpful. Great location with many good restaurants and shopping.

I really love the pool ! It's so clean and big.

Excellent Hotel very pleased with the room, staff, breakfast

The room was ok, a bit dirty and a muggy smell all the time. The breakfast was terrible, just terrible. The staff was polite but were never able to resolve simple requests. Never any towels by the pool. I would definitely consider another hotel in that area.

We had a great stay and would definitely stay again

Guy working front desk late night had a nasty attitude and the room was dirty.

I loved the breakfast.The fruit was so fresh.Everything tasted wonderful!

Room was hot and air conditioner was on high

Very clean and the breakfast was great!

Great hotel at an affordable price. Quiet and well-maintained. The only issue is that there isn't an ice maker on all floors, and the only one on the third floor ran out of ice at one point.

The complimentary breakfast was very good with plenty of options, and it was a great way to start each day. The only thing I would suggest is adding a microwave in every guest room. When traveling with kids, having a microwave to warm up food or milk would make the stay much more convenient. Overall, we had a great experience and would definitely stay here again. Highly recommended for families!

The staff was great! They were kind and helpful.

Yeah everything is pretty clean the room was nice all the way down to the breakfast

Everything is always amazing when I stay here at Hyatt!!!

Much smaller then pictures make it seem. Room was a bit musty smelling. Breakfast was great.

I love the breakfast!!!.Staff very nice and helpful.

All the staff very friendly and helpful.

The breakfast was good. Better than I thought it would be. Good hotel for a quick stay.

Great location!!!! Great breakfast. Nice staff. Huge, clean rooms. The only thing that was underwhelming was the “gym”. Other than that we loved our stay.

We choose this hotel due to it’s proximity to a wide bay of restaurants, shopping and easy access to places we grey while in Ft Worth

Everything was super nice supre clean ! Everybody very friendly!

All was amazing, would definitely recommend and go back

Limited menu. Minimal bar.

Limited bar stock. Restaurant very limited. Do not care for QR codes for everything.

Everything was perfect!!! They make you feel very welcome very comfortable.. Breakfast was amazing! Great pool and room.

Freindly Staff

If you can choose elsewhere do so ! Beds are not comfortable nor are they queen sized. Breakfast was horrible and needs a serious upgrade, the morning of our departure I communicated with staff through the chat option and they lacked hospitality. Was extremely disappointed considering how polite I was. Wouldn’t recommend

Bed were extremely uncomfortable, linen was not white had several stains. Breakfast was horrible and staff the morning we departed were not friendly. Will not be staying at this location again

Right off of highway 20! Beautiful room, well kept and very nice staff. The amenities were great and their is bunches of restaurants and shops nearby.

The room was clean, the staff was very friendly and helpful, the breakfast was better than expected and the parking was good as well. We will definitely stay at this location again. We were also close to numerous restaurants too!

The property is very clean as well as the rooms. Staff are very friendly and helpful. The breakfast was good. Will definitely stay here again.

We were traveling with the grandkids from Arizona to Georgia and needed one room to accommodate the six of us. Such a wonderful stay. Decent breakfast took us into lunch. Will definitely stay again.

The staff was very friendly and helpful, the hotel was clean and I like the location.

floor was wet around ac unit. completely soaked. no towels were provided in the room. very overpriced for such a below average stay.

👎

Do not stay too expensive for service

Bathroom needs maintenance, during night after camong back from event we couldn't use Bathroom or shower, because there was no water, after informing gentleman at the front desk he just stated that pluming system was too old and to leave fosit open until pressure get back, we had to go down from 6th floor to use bathrooms.... that is nothing you couldn't expect

Good place and safe. Gym is pretty small.

The room we stayed in was very tight. No nightstands just a shelf, no dresser for clothing, small closet, small bathroom. very small

.

Everything was good! Very quiet , clean room . I was able to rest well and the free parking and breakfast made it even better !

There was power outage in the building. The staff could have called the individual room and updated us what happened or what was happening. But there was absolutely no communication. When I check out, the front desk lady took my email and said she would email me the receipt. It has been 24 hours and no email as yet.

I do believe someone from the Hotel could have provided info to us about the status of the electricity. I turned my key, wasn't told thank you, come back, sorry about the electricity or anything. That's the time for some customer service, communication. Before this I would have given them EXCELLENCE!

Staff is not very friendly. Can use a deep clean.

Nice property in good location. Rooms were clean and staff friendly.

Loved everything except the water pressure in shower was very low.

Our room was extremely humid and warm. Our water in the room went out for a while, they gave us bottled water to accommodate. Our window shade was broken so our room was dark the whole time, could have been the opposite which would have been worse.

Room was clean and bed was decent. Bathtub facet was falling out and shower head leaked terribly. We needed to check out 1 day early and the clerk didn't know how to check us out then all of a sudden she said ok you are checked out which was a lie, she just didn't care and wanted to get back to sitting in the office.

We stayed there 3 weeks in a row, with our dog, while he was undergoing radiation at the Veterinary Specialists hospital on the next street over. We had three different rooms and all three were very clean and smelled fresh. The beds were all comfortable, which is important to us. And the rooms on three different floors were all very quiet during the night. The breakfast there is one of the best complimentary breakfasts we've ever had at a hotel, and I have traveled a lot in the past ten years. Also, all of the staff was very friendly and courteous. We highly recommend this hotel.

Not enough places to eat breakfast. Very crowded. Food was ok but had better. Carpet in room had two burn holes in it.

The stay was great! I will be booking again

room was cleaned every day. Parking was easy.