Home2 Suites by Hilton Fort Worth Southwest Cityview

The hotel is nice, the room was clean and the bed was comfortable. The location is good but access to the parking lot is not ideal.

Cleanliness Na

Clean room and free breakfast friendly staff

The room was very clean and spacious. It was nice having a true kitchenette and nice size refrigerator. THe bed was comfy and the products in the bathroom were very nice. The breakfast needs some improvement for example the oatmeal was not fully cooked and the space is very tight. Besides that everything was fine.

I like the fact that there was a washer and dryer. One of the washers was not working, so it was just one working. The remote wasn't working well, but nobody's fault. They worked on it and it worked, but never 100%. The app remote worked well. Housekeeping threw my green apple, napkins and plasticwear I had on the counter. Very unhappy about that.

I like the fact that there was a washer and dryer. One of the washers was not working, so it was just one working. The remote wasn't working well, but nobody's fault. They worked on it and it worked, but never 100%. The app remote worked well. Housekeeping threw my green apple, napkins and plasticwear I had on the counter. Very unhappy about that.

Layla was very helpful and kind

Everything was great about the property except for the location. We were there on a Saturday night and the parking lot behind the hotel was loud. There is a sports bar there among other restaurants and we could hear the bass from the cars.

The only issue was the parking lot. Bar next door took over the parking lot and so we had to drive around to find a place to park. Signs say guest only but zero enforcement of that.

I got to the room early around 6:00, I called and asked if I could pay more to check in early cause I had my Grandchildren with me, I was told no! That there were no rooms available call back at 8:00. When I called back at 8, I was told my room would not be available until 3. Well we made it back around 3:30 and for my room not to be ready I have to wait on a room for another hr was crazy.[I was not the only one waiting for a room] We left to get food finally around 4:45 we get in a room with no air. I go tell the Lady she come up we change rooms. We get to the new room the floor was dirty. I asked for the room to be cleaned the next day when we left. Well to my surprise it was not done. I noticed they was not big on following up on anything. I made it very clear I want to add a extra day on my 1st day there the young lady said okay. But never did the paper work. I should have known something cause every time I came down she was in some girl face trying to show her my Baby's. Apparently they never watch the cameras are they would see a lot. I Believe the night lady name is Lilly She is so sweet when she heard about what the other lady did about my room she was very apologetic that she could not help and tried everything she could. I have never been to a Hotel where they don't try and help. This was the worst stay ever. The only thing we enjoyed was the pool. on top of all that I was Double charged. I was very unsatisfied.

Great for families and the room set up was nice. Very nice place

Very clean helpful staff. Definitely will book again

The people were helpful.

The check-in process was quick and easy. Our room was amazing and the bed was comfortable.

Perfect for us and very accommodating

Was worried since some reviews had mentioned bugs, but at-least my suite was 100% cleaned and packed with utilities! Will definitely book again for any upcoming trip! Tiny warning, next door is a sports bar type of establishment and their customers park in the hotels free parking, so it fills up!

The staff was very friendly and helpful. Solid breakfast. The rooms were nice and clean. Only hangup was that the beds were strangely uncomfortable.

Great stay! Lots of space.

todo bonito y limpio.

The room was beautiful

The room was very clean and the amenities in the mini kitchen were very much appreciated. The breakfast buffet was somewhat mediocre however. Staff was very friendly.

I did not like that it felt like the air would turn off at certain times like it it was set to do so..

Bathroom door wouldn't stay closed-latch didnt work. Broken tile around toilet. Ice Machine on 2nd floor didnt work

Clean room, , Staff professional and friendly. The location was close to everything, and safe

Rooms were clean, loved the small kitchenette, Perfect for our travel. Had a good continental breakfast.

Nice central area, close to lots of things. The room was nice. AC unit in the living room wasn't great, but for one night it was okay. The staff was very friendly. I would stay here again.

We were there for two nights over the weekend. We only had one coffee pod in the room when we arrived. When we asked for more coffee pods, we were told they were only had decaf. We asked for fresh towels after the first night and were told no because it’s extended stay and they do housekeeping services every 3 days. At check in and check out, the front desk staff were very pleasant. Overall the hotel was basic and clean but in need of a refresh.

Nice new property on a parking lot of a Costco, so quite a bit out of the way for any place you might want to be. OK breakfast with usual carb- heavy fare.

Nice large, clean rooms. Customer service was great. Everything was peaceful until someone with kids checked in upstairs. Front desk did the best they could to help. When booking, try to get the third floor if noise bothers you.

Wasn’t here on these dates so please don’t take this review to heart. Haven’t been here in 8 years.

Not bad for the price

The worst hotel I stayed in.

Great location to food and fun!

Hospitality in the hotel it was great.

Lela at front desk is absolutely wonderful, a gift from God. Jocelyn very helpful as well.

Room was clean and spacious. Comfy beds. Fresh, tasty breakfast included.

The property was very clean and the staff was very friendly

Lela at front desk is a wonderful person!!!

Clean and nice place

The room was spacious and the bathroom was very clean. Buffet breakfast was very good with sausage meat and bacon, eggs. Staff were friendly and courteous. No kitchen paper towel or dish soap was provided and I had to ask housekeeping.

The room was spacious and the bathroom was very clean. Buffet breakfast was very good with sausage meat and bacon, eggs. Staff were friendly and courteous. No kitchen paper towel or dish soap was provided and I had to ask housekeeping.

The girl at the front desk was professional and friendly.

Breakfast was ok…not a big variety of choices. Ended up just getting coffee and going to eat somewhere else.

Room was clean and comfortable, although I found the default temperature to be very cold hahahaha Great location—close to most things and right across from a restaurant called Pluckers, which was open very late. That was super convenient, as we were in town for a concert.

Todo súper limpio!

Always the spot I book! Staff is always nice! Great parking options with trailer! Always clean!

N/A

The bathroom was disgusting. There were visible dirty marks around the toilet, debris/hair in the bowl, grime around the floor and edges, and marks on the door. It made us question how thoroughly the rest of the room had been cleaned as well. We reported it right away. The front desk employee was kind and did what she could, and I want to make it clear that my frustration is not directed at her. Another room was unavailable, so housekeeping had to come back and clean ours again while we left to get food. What bothered us most was how poorly the situation was initially handled. Management appeared to be aware, but no one meaningfully addressed us or offered a resolution at the time. After we escalated the issue, the general manager ultimately refunded about half of our stay, which we did appreciate. However, it should not have taken that much effort to have such an obvious cleanliness issue taken seriously. The refund helped, but the experience still affected our comfort and put a damper on the start of our trip. A clean room is a basic expectation, and this room should never have been marked ready for a guest.

Clean room friendly staff didn’t eat breakfast & didn’t use kitchen

Great breakfast and great customer service

Close to where we wanted to be. Very clean. Felt safe. The room was very large. Breakfast was good. Staff was nice. Parking was good. Food choices surrounding it were good. Abundant places to shop nearby.

Good deal and comfy beds

Very clean and quiet! Comfy bed and pillows. Desk lady at night wasn’t too happy but only had to talk to her long enough to check in! Otherwise had a great stay!

Clean room and close to attractions

N/A

like everything else besides pets inside

Great location with plenty of dining and shopping options. The staff was friendly and efficient during check in. Room was super clean and very comfortable.

Clean and good price.

The staff were lovely, the room HUGE (king single suite) and the bed very comfy. The free breakfast was “continental” still yummy. But… the odor kept me from giving 5 stars all around. I understand the a budget hotel but the “dirty mop” smell in the hallways & the over-compensating/flowery rug and surface cleaner was overwhelming. Just an fyi!

Really really great hotel

None

Liked everything about this place staff was so friendly and helpful

I wouldn't know how the rooms looked because when I arrived, the system was down, so I couldn't check in. I traveled for 6 hours only to be told I couldn't get into my room. A nice lady came to check me in and she was told by the girl with the braids that the system was down. The girl with the braids was very rude and inconsiderate. To myself, I said that it was an inconvenience because I needed somewhere to change because I had an event to attend at 6. It was already 4 and I didn't know how far I had to travel to get to where I needed to be. I asked her where the bathroom was, she pointed and said, "It's right there" and proceeded to get back on her cell phone. She could have just the hall on your left. When I found it myself, the bathroom door was locked. I didn't even go back to the desk and tell her it was locked because I didn't want to disturb her being on her cell phone. I left, got in my car, called my sister and stayed with her. I called to get a refund on the room, but they said they didn't have a record of the system being down. I was just very disappointed in the whole experience because I usually do not have any issues when traveling. But the fact they are keeping my money just doesn't sit well with me.

Very nice stay with above average breakfast.

Clean rooms, area around safe

Everything was very clean and close to all food establishments and the mall.

met all our needs for our stay

Breakfast was Great, but they stop restocking food items 10-15 min before 10am ending time on weekends. Our room was not cleaned after 1st night, there was no door hanger to request cleaning/restock toiletries. We had to go down to front desk for supplies. A large group of men were drinking alcohol right outside main entrance of hotel after 11pm, and made our daughter & granddaughter uncomfortable as they stared at them walking by! Pool water was dirty, felt slimy, need more chemicals-ventilation for heat & humidity in area. Over all great Clean Rooms

I enjoyed the full amenities like the fridge, microwave and kitchen sink as well as the mobile table

Front desk clerk checked me right in even though I was early. Room was clean and AC cooled room down right away.

Found dead cockroaches in the pool area. Clumps of hair in the pool as well as outside the pool. Doesn’t seem like they manage the pool area well. Trash cans on second floor were piled high and had an awful smell. The rooms themselves were nice and updated.

All around a very nice hotel, with everything you need but I swear I think the floors were built with tissue paper. Anybody walking above you sounded like they were in your back pocket.

A bit pricey for one now gut

Clean, spacious rooms

It was good to have a nice spacious room. Well stocked & functional. Nice bed & convenient plug points. It wasn't cleaned even once during my 3-night stay. I managed to make the "breakfast" once on the final check out day but glad I missed it on the other 2 days as it was very sad.

The exterior needed to be cleaned up as there was trash outside, we only had 2 pillows but were given more after we asked, the bathroom had no trash can or toilet roll holder which was odd, front desk staff were friendly when we checked in and out. Breakfast was limited. The room itself was clean and the air conditioner worked well!

The hotel and room were clean. Staff were friendly and helpful. Good price. Convenient location next to restaurants and shops.

Good place to stay! Great! Safe!

Clean

The room was clean and the staff was very helpful.

Great location with several food choices in very close proximity

Exceptional

Otherwise a great stay.

The front desk staff were amazing!

All was great

Overall, we had a great experience. The staff was friendly, welcoming, and attentive, and the location was excellent. I would definitely recommend this place to anyone looking for a relaxing and enjoyable stay.

First time visiting Texas going to the Rush concert in Ft Worth. Hotel is very well located around 10 minutes from Dickies Center. Check in was very easy and the staff was very helpful. The room was enormous and very clean when arrived, bathroom was very comfortable. Breakfast is good enough to start the day and coffee was surprisingly good. There are dining alternatives right next door and downtown is just 10 minutes away. I’ll recommend this place if you need to be in the Ft Worth area.

The pool needed a good cleaning😏

Stayed 1 night for concert nearby, would stay again

Lovely and welcoming staff. Rooms and amenities were nice and clean. :)

It was good,quiet and clean. Didnt like how small the pool was though.

The hotel smelled freshly cleaned and looked well maintained from the lobby to the hallways and inside the room. Breakfast is always top notch. It continues to be our "go to" hotel chain when traveling.

Clean room & bath. Best breakfast.

In town for a concert. Would stay here again.

I wasn't sure if I was staying in a hotel or assisted living there were some that were there still the beginning of our stay a couple of them smoking like chimneys everyday almost all day. Then apparently someone else decided to bath their dog in the pool which needed to be cleaned not sure how they cleaned that out

Rooms where large and clean. Everything was well stocked and replaced when needed.

Pool closed half our time there. We've had better breakfasts but I did like the waffles in the shape of the State of Texas. Good location.

Awesome customer service

Absolutely wonderful

My room was spacious, comfortable, and equipped with everything necessary for an extended stay. The bed was comfortable, the kitchenette was a great bonus, and the overall atmosphere was quiet and relaxing. The complimentary breakfast offered a good variety of options, and the location was convenient to restaurants, shopping, and local attractions. I also appreciated the ample parking and well-kept common areas. Overall, this hotel exceeded my expectations, and I would definitely stay here again. Highly recommended for both business and leisure travelers looking for comfort, cleanliness, and outstanding customer service.

Kind and helpful staff. Clean facility.

Great staff and clean facility

Good

Stay was nice.

Staff were a bit confused during check in but the breakfast was okay.

Your company in general is completely insensitive to circumstances guests may be experiencing, your company in general hides the facts regarding fees and then this adding adding them at the last second and your employees are rude and not well trained or held accountable for their indifference. Thieves and liars. What you expect from a major corporation. The lies, hidden charges and the entire money hungry company

Your company in general is completely insensitive to circumstances guests may be experiencing, your company in general hides the facts regarding fees and then this adding adding them at the last second and your employees are rude and not well trained or held accountable for their indifference. Thieves and liars. What you expect from a major corporation. The lies, hidden charges and the entire money hungry company

Great place to stay with great space for family of four. We loved using the kitchen during our stay. Lots of outlets for chargers. Closet space, drawers, cabinets, counter space! We had low water pressure in our bathroom sink and the bathroom door would not lock. My only two complaints. Everything else was excellent!

Check in was simple. One of the elevators didn’t work for 3 days out of our 4 night stay, and the hotel was packed!! There was never an available trolly for luggage. The air conditioner worked really well in our room which was excellent, but the beds are worn out! Like extremely worn out to a point where all you can feel the springs and you just sink into them. The pocket door in our room, to the bathroom, did not close properly so it would just slowly slide open as you were showering or sitting on the toilet. Very awkward. When they asked how our stay was going I told them about the door and the beds and they said they could send maintenance out to check the door…. They never did. It wasn’t the worst place I’ve stayed but I won’t be staying there again.

Good breakfast

Hotel was newly redone but the beds weee terrible. Maybe spend another few dollars for new mattresses. It was like something you would find in an old hotel. Kind of defeats the point of remodel if beds are bad.

Very standard, neat, clean room. Breakfast was slightly odd, the lobby doubles for the breakfast room.

Everything

Everything

When I went to the restroom in middle of night there were 2 big roaches crawling on the wall I had to kill them

At check in, the lady working at the front desk didn’t smile, didn’t say good evening or anything it didn’t feel welcoming, she went straight to asked for the License

At check in, the lady working at the front desk didn’t smile, didn’t say good evening or anything it didn’t feel welcoming, she went straight to asked for the License

Good

We never stayed there and they charge us anyways! Never again! They charge us and we didn’t even stay there!

Exceptional