Holiday Inn DFW South by IHG

Everyone was helpful and friendly. Great team!

Highly recommended

Exceptional

Really great place from the time you walk in all the way to leaving. They didn’t miss anything. I will be back. There was nothing not to like.

Very good

Nora front desk extremely kind and helpful. Shuttle driver, restaurant evening and morning staff accommodating. Appearance if rooms seems not maintain and needs updating. Only one elevator working.

Nora front desk extremely kind and helpful. Shuttle driver, restaurant evening and morning staff accommodating. Appearance if rooms seems not maintain and needs updating. Only one elevator working.

My stay at Holiday Inn was nice my only issue was how loud the doors slammed and it was a lot of that going on during the 3 day stay , and the room didn’t smell fresh so I sprayed my Lysol to freshen it up to my liking

Very comfortable stay.

The room was amazing. I definitely enjoyed my birthday get away!!

Clean

comfortable bed, food was good. staff was very friendly Bathroom sink/vanity were very low in height. It was the height made for an ADA room not for a standard room. Shower spout was loose and didn’t allow for full water flow when pulling on lever.

comfortable bed, food was good. staff was very friendly Bathroom sink/vanity were very low in height. It was the height made for an ADA room not for a standard room. Shower spout was loose and didn’t allow for full water flow when pulling on lever.

We’ve stayed here many times now and everyone is so friendly! Location is great.

Clean rooms with great ac

This property is clean, staff was friendly and absolutely amazing.

Nobody at front desk when I was ready to check out

Nobody at front desk when I was ready to check out

Great establishment staff was excellent!!The only thing was one of the staff housekeeping guy was knocking at 9am was asking about check out which was odd waking us up but other than that everything was great....

The room was clean when we arrived and the housekeepers kept it clean and nice throughout the entire stay.Staff were very friendly and nice and helpful throughout the stay.Everyone and everything was nice and clean and friendly and helpful.

I've been stay in this hotel for few times. It's clean and quiet. Their Hotel Shuttle Bus is very convenient. The Staff works here are very nice and helpful!!!

Room was clean and the AC worked. Was typical for a Holiday Inn. Only issue was the batteries on the remote were dead but we only stayed one night so we didn’t address it with the desk.

Superb

N/a

The lobby was so clean, the staff was incredible and overall the atmosphere and experience was amazing. My boyfriend who is my now fiancée after proposing at the hotel was blown away with everything. We will definitely be staying here again.

The room was really clean and the people were very friendly

Nora was inviting at the front desk Sophia kept our room immaculate. This Holiday Inn felt luxurious. The breakfast and staff all over felt top-notch. 08/13-16/26 Thank you Norma D.

Nice hotel and very convenient

Nice hotel and very convenient

Clean room, clean amenities…over all a good stay.

The room ia clean

One of the best hotels we have stayed in that had all essentials already with it. Body wash, Lotion etc. Absolutely comforting to know incase one forgets the essentials. They're already with the room.

Laundry facilities, and hotel location

Staff was very friendly and loaned me a wheelchair and helped me move belongings up to room. Breakfast too expensive

Staff was very friendly and loaned me a wheelchair and helped me move belongings up to room. Breakfast too expensive

Staff was friendly and helpful. Loved the dining staff. Very kind and gracious. Room was cleaned every day. Will be my choice to stay next time in town

Exceptional

Exceptional

Great hotel near the airport. Plenty of parking Good breakfast provided Great staff at the desk Nothing

Staff I contact the property to ask about check in early. I had made a same day reservation due to moving from another hotel that was not to part in anything. Ms Nora politely answered every question that I had and was very inviting and reassuring that I would have no issues when I came in. I walked in she greeted me with no hesitation or rudeness, she was very polite and as in her phone call very reassuring, got me checked in quickly and informed me of everything that the hotel offered, always with respect and a smile. I was here from Friday - Sunday and not once did I feel uncomfortable. I will make sure that this will be my top hotel to check in no matter where I decide to visit. Thank you Ms Nora and all the staff!

Breakfast, location None

Breakfast, location None

Very friendly and helpful staff. My flight was delayed/cancelled so it was a last minute booking and I didn’t have any toiletries and they were so nice about the disaster of a situation.

It was an adequate stay for what was needed.

Staff was super friendly and helpful.

Driver to the airport was GREAT! He gave us some good travel tips.

Great hotel!! Super convenient and accessible from the expressway and beds are the BEST! Clean nicely kept all good!

The area and property is amazing and the staff is super accommodating and amazing especially the receptionist Nora

.

The Breakfast Buffet went far and above our expectations! While we were encouraged to help ourselves to the buffet, our beverage orders were served to us at our table. A very relaxing atmosphere, where Carmen served us and attended to our every need. What a relaxing end to our visit. Thank you Carmen & Holiday Inn DFW South by IHG for an exceptional stay!

Excellent

Good stay.

Location was good for my purposes. The property is dated and needs to be refreshed. Refrigeration system was down during my stay causing very limited menu in the bar/restaurant. Staff seemed preoccupied with her cell phones rather than service.

Staff was wonderful and the place was really nice.

Monday morning front desk and room service was way below expectations.

very good in general

Yes

Great location for my plans

Best staff and the bed was excellent

Room was clean, one elevator was out of order and the one that did work seemed like it was going to break down at any moment. Staff was courteous but when I checked out I asked for a receipt and they didn’t have paper in the printer, they asked for an email and they would email me a copy of my receipt and that never happened.

One of the rooms was not ready 3:30

It was very nice and the staff was very helpful with everything and really nice

Everything was great. Wish breakfast food was hotter not lukewarm. I would have given 5 if the food was hot at breakfast

Breakfast was expensive

The staff was nice and welcoming. The room was neat and tidy. I’d come here again.

Such an enjoyable experience. The staff was awesome and the room was very spacious and clean. Would definitely recommend this to others

Wonderful stay. The front desk staff was kind and welcoming. The room was clean, comfortable and everyone I encountered was friendly. The shuttle bus was great; the driver was very polite and courteous. Overall, a great experience.

Very spacious.. would definitely stay there again

Staff were super friendly and took good care of me while I stayed at their hotel!

Safe clean hotel. Friendly staff

Na

Front desk African American lady named Nicole was so rude at check in. Not only to me but to everyone else I seen approach her. I will never ever stay at another holiday inn after today. Everywhere else we’ve stayed at has always allowed a 1 hr early check in. Here they make you wait until 3:00 on the dot. Not a second earlier. When checking out, same front desk lady named Nicole didn’t even acknowledge us when we were sliding the room key in the return key slot. Very unpleasant staff working there.

The hotel posted a shuttle service on their lobby desk upon check-in. We opted to use the service and pay extra. Unfortunately, we paid for a service that didn't pick us up. We expressed our grievances with the hotel and they explained that it wasn't their fault, even though they clearly displayed the shuttle service option on their desk. We were never issued a refund and were given multiple different reasons that were just simply not true. Whatever you do, DON'T TAKE THE SHUTTLE! We were forced to pay for alternate transportation after paying for a round trip fair. SCAM!

Room was clean, friendly staff and close to airport

thank you

Rooms but not very big for four people. Not enough room for everyone’s luggage. Very friendly staff and clean

Everything was nice and clean. The staff was so friendly. Very attentive and polite. Fitness center was nicely equipped and clean as well. Pool was relaxing. Hotel was in walking distance for food. At were we shuttled to and from the airport. I will definitely use this hotel again.

I really enjoyed staying at this hotel. It was clean and very nice. I love that they use dove products. The staff was very nice. I would definitely stay there next time I visit.

They lost my stuff

Very nice

Like the hotel

Close to airport

It is just a holiday Inn and should have breakfast included. The restaurant in the motel was charging $16 a plate for the same food you get for free with your stay at any other motel.

Everyone was super friendly and helpful. We love staying here for the location. Facility was clean and smelled clean. 100% recommend

We were here for a very short stay to be near the airport

Awesome Hotel

The hotel was super clean and the staff were super friendly!! A very good choice for going to a concert over the weekend! Thank you so much!!

This stay was prey good. It defunded could have been cleaned better and there was a slight smell in the room. Did not eat at the restaurant but it looked really good. The beds were amazing one of the most comfortable ones that I have slept on in a hotel.

Great hotel

Nice place.

N/A

I didn't realize meals were charged to us. I probably think it was something I just overlooked, but $16 breakfast is too much.

Helpful staff....I had a nice stay here

Room smells

Shower didn’t work

It was misleading with the continental breakfast . It had a $16.99 charge , suggested not to call it continental or put big signs stating there is a charge .

Great hotel! Easy to access and friendly staff.

Quiet and so friendly!

Loved it

Lobby staff and bartender especially nice.

Great

The bed was very comfortable. I did not like the single cup coffee pot.

Thank you , great stay for last minute booking

Nice property and friendly staff. The only thing that I didn’t particularly like is that they don’t offer a free breakfast like many other hotels do and the breakfast buffet was somewhat expensive at $16 and some change per adult. Other than that, it is a nice little hotel.

Would be nice if the hotel offered some sort of transport to the game. Even if we had to pay.

We were going to Rangers game & hotel was perfect location. Welcome gift was nice when we checked in, rooms very clean & nice beds. Staff was very nice too. We would definitely stay here again.

Great experience at this hotel property. Would recommend without hesitation.

Our stay was great. Thanks!

Comfy and quiet area

Clean and comfortable hotel. Staff was very friendly. No free breakfast but the onsite restaurant has a breakfast buffet that is delicious for about the same price you'd spend eating out so it's worth it.

Property was clean, and neighborhood was quiet. Plenty of food options near. Check in was quick. Check out was easy. Plenty of parking.

Holiday Inn is always my first option! never Dissapoints and surely did not disappoint ! Special shout-out to the guy at the counter who worked this morning who was so kind to pay for my drinks for me the night before and also kindly checked me out this morning ! He’s an amazing employee !

Enjoyed my stay here. No complaints. Will be booking again.

The staff was welcoming.

Good location

Excellent

The shuttle service was great

I needed a place to stay that was close to work. Happy I chose this one.

Great place to stay

It was a great place to stay very comfortable