Hilton Garden Inn Fort Worth / Fossil Creek
About Hilton Garden Inn Fort Worth / Fossil Creek
This hotel is located in the Mercantile Business Park and is 8 miles from downtown Fort Worth. This hotel features an indoor and outdoor pool and free Wi-Fi in every room. Rooms at the Hilton Garden Inn Fort Worth/Fossil Creek include a refrigerator and microwave. The rooms also have iPod docking stations and free weekday newspapers. Fort Worth/Fossil Creek Hilton Garden Inn provides a daily breakfast for an additional fee. The hotel also has a 24-hour business center. The Hilton Garden North Fort Worth is 17 miles from the Texas Motor Speedway. Sundance Square, which features entertainment and dining, is 4 miles from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, friendly staff, and comfortable beds. However, there were several complaints about breakfast not being included or overpriced, rooms not being ready at check-in time, and issues with maintenance and noise.
- Cleanliness
- Friendly staff
- Breakfast not included or overpriced
- Rooms not ready at check-in time
- 5/5
Nice clean hotel only 5 minutes from the stockyards. My fourth time to stay here never been disappointed. Kontesa was welcoming and friendly at time of check in
- 4/5
Parking is great. One note: if you are a lite sleeper, don’t get the rooms at the end of the hall on the freeway side. Very loud and hard to get used to. But other than that very nice.
- 3/5
Cons: toilet broken, hot tub dirty and broken, pool filled with leaves. Paint peels and sticks to your feet around indoor pool and your feet turn black from the dirt. We asked at 1:pm if we could get an early check in and were told, “no, they just started cleaning the rooms.” So we asked if we could be notified when one room was ready? Because we traveled far and were exhausted and were denied. Continental breakfast is not included unless you purchase something. Coffee in lobby is gone if you don’t get to it fast enough and then the “hot water” to make cocoa is cold and won’t dissolve powder.
- 5/5
It was wonderful. Last hotel stay of my 25 day road trip. Couldn’t have ended better. The room was great. The staff was wonderful. The breakfast was fantastic. I wondered about paying the extra $10 on the room for the breakfast but it was soooooooooo worth it. I would definitely stay here again!!!!!
- 5/5
Everything was terrific no issues
- 5/5
Very nice hotel to have stayed at for sick new world ! Staff was very nice and the room we were upgraded to was even nicer! Would recommend this hotel!
- 5/5
Atendimento impecável! Eu, minha família, e minha cachorra ficamos agradavelmente 4 dias nesse hotel
- 5/5
....
- 1.5/5
Very hard uncomfortable bed! No complimentary breakfast!
- 4/5
We liked that restaurants and venues were close by the hotel.
- 3/5
We weren’t impressed with the girl at the front desk hanging out with her boyfriend!
- 2/5
WiFi did not work. Told front desk… no help and blamed they blamed ATT
- 4/5
The employee was sitting on the couch on her phone when we arrived for check-in. She seemed bothered that I had to check-in. The breakfast was not complimentary, that would have been an added bonus for the price I paid for the room.
- 5/5
This was an outstanding hotel! The staff were wonderful! The room was clean and comfortable and the breakfast was great!
- 4/5
Clean rooms with comfortable beds. 2 pools, 1 in and 1 out made it nice to use either depending on the weather. Only real negative was lack of complimentary breakfast for the price you pay on a room :(
- 5/5
It was an excellent stay. We were there for a concert at Billy Bobs, The rooms were clean, check in and out were super easy.
- 5/5
Only negative was wanting to buy a drink at 9pm, the bar says it stays open until 10 but it didn't
- 5/5
The gal helping us at front desk was AWESOME! I wish I could remember her name, it started with a “K”. I would love to let her supervisor know just how awesome and helpful she was.
- 5/5
Very clean, comfy beds, very quite and food was amazing! 10/10 will stay here again when we come back.
- 4/5
The room and property were clean with no abnormal odors. Our first two nights were great, Saturday night was not so pleasant. The bar and kitchen closed early due to “ not being busy enough “, and other guests on the third floor were talking obnoxiously loud and slamming doors from 2:30am-5:00am Sunday morning. Overall a great stay during the week.
- 4.5/5
What stood out the most was how she made my family feel at home. I’ve stayed at many hotels, but I’ve rarely experienced this level of genuine kindness and hospitality. She truly made our stay more special. Thank you for making us feel so welcome!
- 4/5
Clean & quite
- 4/5
Hotel was clean,safe and the staff were friendly and helpful.
- 5/5
Unfortunately, we didn't have time for breakfast. Kontessa checked us in and she was so friendly and nice to talk with that we felt very welcome. Her attitude just set the tone for our whole stay. The room was nice. and the location was great--very close to a Cracker Barrel restaurant. Well-lighted parking area and nice outdoor seating area. I will use this hotel again when I have to visit Ft. Worth. Fixtures in the bathroom were a little low for me.
- 5/5
The room looked and smelt great. The bed super comfy.. and the staff was beyond helpful, courteous and kind. I was very pleased leased with my stay and highly recommend. I will stay again when in the area.
- 2/5
I did not stay at the hotel. As a solo female traveler I did not feel safe staying at the property. It’s in the middle of nowhere where. The street in front had donut skid marks. Although I was told they have night security that area seems to attract the wrong element in my opinion
- 5/5
Security was very aware of the vagrants roaming the lots and took appropriate measures to curtail them elsewhere….good job gents!
- 5/5
Great
- 4/5
AC in lobby area, otherwise it was very good stay
- 5/5
The dining area was extremely clean, and the breakfast was amazing. Great location! Excellent Parking! Thank you for a great overall travel experience! N/A.
- 5/5
The gentleman at the front desk was very helpful
- 5/5
Convenient location close to work and freeway.
- 3/5
High price no breakfast good location
- 5/5
The breakfast was amazing! Room was clean and staff was friendly! Perfect!
- 4/5
Very nice hotel, staff was very good, breakfast was not free and pool was closed at the time we were there. Super unfortunate.
- 5/5
Very clean facility. The on-scene bar/ restaurant was a nice touch.
- 5/5
Staff was absolutely wonderful
- 5/5
I was at a Mary Kay Conference and the staff treated us like royalty. My first room had a malfunctioning HvAC and they immediately switch me to a room closer to the elevator. Breakfasts were custom ordered and delicious.
- 3/5
The bathroom wasn't the best (no ventilation for moisture) and by the 3rd day my front door became a bug party. I also tried to get change to wash my clothes and the front desk doesn't carry change which is weird. The room itself was nice
- 5/5
Very clean! Parking was super easy. We had a great stay! Will return again!
- 5/5
We didn't have breakfast. It wasn't complimentary.
- 5/5
Much nicer than expected.
- 3/5
I checked in on Saturday July 25, and checked out on Sunday July 26. I paid a $50 fee for incidentals and when I called to complain on Friday July 31 that I haven’t received my $50 back, the front desk said I was charged for a no show when I obviously stayed there and even arrived early and even gave them my room number. Then the rep stated that it showed a credit on their end and to take it up with my bank. Poor customer service. First telling me why they kept the money then saying it showed credited on their end. I would like my funds to be credited to my account asap please. Thank you.
- 4/5
I wasn’t a fan of the breakfast or the fact that you have to request housekeeping but other than that the stay was good
- 5/5
Great
- 5/5
They allowed the kids to swim while waiting for the room to be ready
- 3/5
The front staff at check in was not very polite. Room was just ok the lighting was poor and the bathroom did not have a fan.
- 3/5
Ok
- 5/5
Super clean! Family friendly!
- 5/5
The rooms were very clean the propertie was well maintained, and the staff was excellent
- 5/5
The hotel was very clean and tidy. Very friendly staff and helpful. Would stay here again!
- 4/5
Bar/restaurant closed early first night. Breakfast was wonderful.
- 4/5
The breakfast was not free, but it was beautiful and delicious
- 5/5
Nice hotel and convenient to Stockyards without the high cost
- 3/5
Beds were so uncomfortable
- 5/5
Did not like that they charge for breakfast. Everything else was great and quiet. Staff was friendly and helpful.
- 5/5
Ample parking, great lobby and relaxing areas
- 5/5
Water Plug for bathtub was spotted and not pretty. Toilet screws were not covered and looked ugly
- 3/5
Breakfast was delicious, however I thought it was included in our stay and found out that we had to pay. About 4:15am, there was yelling and cursing outside our room. After 5 minutes I called front desk and staff immediately came up to room. The noise quieted for a bit but we could still hear them talking and yelling at each other. It just made for a sleepless night.
- 5/5
Staff was very helpful! Room clean!
- 5/5
Everything was very nice
- 5/5
Nice staff and clean hotel.
- 3/5
Nice stay nice staff good parking
- 4/5
Convenience Pool was not cleaned but I know it’s early I. The season.
- 3/5
Front desk not very nice and not helpful
- 5/5
Friendly staff, good breakfast, updated rooms, free parking. In quiet upper end business park. 3 miles from the Stockyards.
- 5/5
easy to find getting of freeway
- 4/5
My only concern is the room lighting- too many small lights not enough room lighting.
- 3/5
Another low spot was near the bed. You can tell they used the same idea of self leveling grout in the attempt to fix it. It’s still very noticeable. This room floor had structural issues that need addressed.
- 4/5
clean friendly self parking
- 5/5
Great stay staff was very attentive and cheerful.
- 4/5
Everyone was nice and friendly. Bathroom door needs some maintenance. One of us was constantly getting stuck in there.
- 4.5/5
We were parked near the front door. It cost extra to eat breakfast.
- 5/5
Most properties have free breakfast and coffee or tea.
- 5/5
Clean room, friendly staff, great breakfast and close to the stockyards
- 5/5
Perfect for what I needed
- 5/5
Great
- 5/5
Easy check in, clean rooms, non smoking is always nice and overall enjoyed my stay. Would stay again.
- 3/5
Breakfast wa as good
- 5/5
The room was clean, friendly staff, and a great breakfast.
- 5/5
Rooms were spotless, the property was nice, the indoor and outdoor pools were lovely. But more importantly, the staff was fabulous. Contessa and Abby were absolutely spectacular and the breakfast that they served it’s worth adding it to your room price, not that expensive at all and delicious.
- 5/5
The property was kept clean all times during my stay.
- 5/5
10/10
- 5/5
Fron desk was amazing! Food and drinks were good. Inside pool was nice, which is what we went for. It did get pretty crowded for such a small area.
- 5/5
The room was very clean and welcoming - the comfiest beds, great lighting, nice bathroom). Great amenities (microwave, mini fridge, coffeemaker, hairdryer, working smart tv that can connect to YouTube and steaming services, soaps, and makeup remover wipes). The property was nice, with lots of parking and lovely trees. It was a little inconvenient of a location in that you have to make a sharp turn into the parking lot pretty soon after getting off the highway. Being right on the highway means you can hear the traffic noises. I didn't have breakfast or interact too much with the staff, but the food looked good from afar and the staff were kind and knowledgeable during check in and check out. Very lovely stay overall!
- 5/5
Especially loved the freshness of the linens Will definitely be staying there again next time in town
- 4/5
I was very impressed with everything at the hotel. I would definitely stay there again.
- 5/5
Clean room, staff was amazing!
- 4/5
Breakfast was not offered. You have to pay for it. Did not have room ready because were trying to get rid of the smell from previous dog! Finally just changed to different room. It was not the same as I reserved. Supplies out in the doggie area. The beds were to hard for us but the sheets were excellent thread count...so soft! The room was clean and updated.
- 2/5
We booked this because of the indoor pool for my daughter. The pool was absolutely freezing and the hot tub wasn’t even hot it was warm. Very disappointing.
- 5/5
Ciera was awesome. Had a great stay
- 5/5
Awesome place
- 2/5
Pros: The bed was nice and having a Keurig was a bonus. Cons: The hot tub’s jets were broken. The pool area was very dirty as was the actual hot tub itself. A large dark ring at the waterline all the way around full of water that did nothing. Management is aware and may not fix the issue. The room had no body wash and cheap toilet paper. The baseboard was coming off in the bathroom and headboard had a rip. As an older traveler I purposely find lodging with a Hot Tub to relieve soreness from long drives. This property is on the lower end and I would not stay again.
- 5/5
A beautiful property that welcomed me and my granddog! The staff was very helpful and friendly. Would definitely recommend and stay again.
- 5/5
Breakfast was the best and staff was great and room was great, would be nice if the pool was heated
- 5/5
Everything was just what we wanted and the staff were awesome
- 2/5
This hotel is really becoming run down and I was disappointed in my stay this time. There were very sloppy "renovations", the door opener hit the top stopping the door, and I even had a roach in my bathroom!
- 3/5
As advertised
- 5/5
Everyone in the staff is nice. The location is perfect.
- 2/5
Bar was closed, elevator light didn’t work so I was standing there just wondering pushing and pushing the button until staff said light don’t work, my room key scanner by door was lose like almost falling off and had to scan over n over, it wasn’t as nice as I thought for $200
- 4/5
breakfast not included
- 5/5
We felt safe on the property. The staff we met at check in and check out were both absolutely lovely and willing to share a laugh and a smile. Our deluxe King room was fairly well lit (for a hotel) tho no overhead lighting. I would have preferred more than a set of two towels etc but we did ok. There were adequate charging ports but sadly, I forgot my cord.
- 5/5
Very clean , staff was nice and beds were comfortable
- 3/5
No hot water, breakfast was cold and slim portions for the money, property needs updating
- 3/5
.....
- 5/5
The room was clean, the hotel was pet friendly, and most importantly it felt safe.
- 5/5
Excellent
- 3/5
There was one day where our room was not serviced, so we were short on towels. When we went downstairs to ask for bath towels, the front desk worker said there were none available and so we had to use hand towels. We did enjoy having an indoor hot tub, but the indoor pool was too cold to get in.
- 5/5
yes
- 5/5
Nothing
- 5/5
Great room
- 2/5
Needs updating
- 5/5
Clean property. Comfortable rooms. Wonderful staff. Very slight normal wear and tear on furniture. But overall the property is nice.
- 4.5/5
Comfortable and clean. Indoor and outdoor pools. They took $100 for incidentals at check in.
- 5/5
Clean. Lit parking lot No half n half for the coffee
- 5/5
Loved it all. Everything is nice. Nothing
- 5/5
Location is great, clean, comfy beds, and friendly staff. No complaints.
- 4/5
I left a day earley and was to get credit , but i have not heard from anyone
- 5/5
Didn’t eat
- 2/5
Woke up every two seconds thinking that I was sleeping in the middle of the highway. The noises were ridiculous. I requested to change my room however I was told that the hotel was completely sold out. Very unfortunate as my vacation turned into sleepness nights