Hampton Inn & Suites N. Ft. Worth-Alliance Airport

It was peaceful So far so good

Staff They were remodeling and power went out

Even being under construction it was clean, staff pleasant and welcoming environment 👍😊

No negative comments

Front ddsk under construction

I liked how easy it was to give my room to someone who paid for a late checkout despite my reservation being in the system The fact I had to find an available hotel on a festival weekend despite having the reservation for a year

Front ddsk under construction

I liked how easy it was to give my room to someone who paid for a late checkout despite my reservation being in the system The fact I had to find an available hotel on a festival weekend despite having the reservation for a year

lobby was under construction. no hot breakfast due to the construction

lobby was under construction. no hot breakfast due to the construction

Remodeling going on and safety hazard. And I got double charged one by the hotel and one by you.i filed a grievance with my bank.

The remodeling was a bit of a mess and I look forward to the breakfast it was always fresh and hot .. but I’m glad to see a place I stay often being upgraded

The remodeling was a bit of a mess and I look forward to the breakfast it was always fresh and hot .. but I’m glad to see a place I stay often being upgraded

Lobby under construction and very messy and dirty.

The staff was nice but didn’t give any credit for what was wrong with the room Room 501- the door lock did NOT work. The bathroom door did NOT shut. The trim in the bathroom was not finished. The water did not get hot. The one outlet in the bathroom did not work. There was no overhead light in the room. The power went off the first morning and there was NO emergency lighting in the room. The power was off for 4.5 hours. The coffee in the lobby was like warm. The flies were all over the apples that were sitting out because the construction had the doors open. It stated a hot breakfast was included in the stay which was in the price.. the property was renovating the first floor so no hot breakfast. Instead a paper bag with a very ripe banana or an apple and a juice was provided if u wanted

The staff was nice but didn’t give any credit for what was wrong with the room Room 501- the door lock did NOT work. The bathroom door did NOT shut. The trim in the bathroom was not finished. The water did not get hot. The one outlet in the bathroom did not work. There was no overhead light in the room. The power went off the first morning and there was NO emergency lighting in the room. The power was off for 4.5 hours. The coffee in the lobby was like warm. The flies were all over the apples that were sitting out because the construction had the doors open. It stated a hot breakfast was included in the stay which was in the price.. the property was renovating the first floor so no hot breakfast. Instead a paper bag with a very ripe banana or an apple and a juice was provided if u wanted

Stay was great except for the remodeling.

I like employees was really nice and helpful, the property was under construction a lot going on, no continental breakfast due to construction, only coffee and a bag with a bagel and small yogurt, it wasn’t mentioned or online mentioned of the construction when booking the stay.

All good

All good

Nothing really, they were under construction with a remodel, made it a little messy but the staff accommodated as best could be expected.

Nothing really, they were under construction with a remodel, made it a little messy but the staff accommodated as best could be expected.

Nice and quiet It’s not really nothing around it to do

Nice and quiet It’s not really nothing around it to do

We have stayed here in the past and love it! The location is amazing. The staff, especially Justin at the front desk are so sweet, patient, and greet you with a smile. Everything is always great! We love the breakfast options, warm cookies in the evening, nice cool rooms, amazing water pressure, and all the accomodations. I will say that our mattress was VERY firm which was definitely similar to sleeping on a rock…a nice clean and cool rock, but still, a rock. Also, there is a very very strong air freshener in the lobby that keeps things smelling fresh but if you spend any time in there for relaxing, eating, or visiting it is overwhelming.

Breakfast was bad. Every tray was empty, and the staff only refilled the food after I asked, about 30 minutes later. The management did not help or address the issue. Unfortunately, I did not have a good experience at this place and would not recommend it.

Easy checkin. Friendly staff. Willing to help if needed, in which we did have a question and they were able to help us right away. Thank you Hampton Inn and Suites

Though they are renovating the rooms were extremely clean and modern. Breakfast was outstanding. Excellent service

Staff was nice and accommodating

Everything was great!! The breakfast buffet was amazing especially the biscuits and gravy for my daughters. I love the fresh fruit and cookies were left out for snacking

My stay was ok, breakfast had variety and had decent to good hot items. Be aware that there’s a 50 buck deposit held over your head for if you trash the room or smoke in it! I got mine back in less than a day after check out. My only gripes are the carpet in my room was moist n had a slightly off putting smell until the room got cold. Secondly I was in town for a family get together, I booked through Expedia, one of my cousins didn’t book in advance so I attempted to have them in the same hotel as me. The front desk attendant a middle eastern girl in her late 20’s or so gave us a hard time and I can’t help but feel it’s because we’re black. She seemed bothered by questions and eager to turn us away. Ironically enough the 2 white men that worked during my stay were professional and had great customer service. Anyway I had my cousin go over to the neighboring residence inn where they had a much better attitude and acted appreciative of the business we brought. Lastly housekeeping knocked on my door 3 times all before 10 a.m with a 12 pm check out and that was annoying to say the least but in hindsight I could’ve used the do not disturb sign and didn’t. Oh and the tv cut off on its own every hour in the middle of shows, could’ve just been mine tho. Overall decent comfortable n safe stay. Just too many issues for a 150 a night stay in my opinion, I’ve had less problems at 80 buck laquinta’s. Only worth it if it’s in close proximity to why your in town.

Room did not smell good. Neighbors woke me up at 1:30 am from screaming at a cockroach in their bathtub.

Good!

The remote was missing from my room. I went to the front desk to let the person know. He said maintenance was still there and would get one to me. I went to park my car and retrieve something. I had already unloaded my luggage and started putting my things away. I also had my "Do Not Disturb" sign on the door. I was shocked to see someone standing in my room when I walked into my room. I thought if your DND sign was on your door, no one could rightfully enter your room. My things were laying out and open. It turns out the same man who was sitting out front when I arrived, who I thought was another guest, who had offered to help me unload my luggage. I said no to him because I clearly didn't want to send mixed messages as a single woman, who didn't speak or understand spanish, traveling alone. He was now in my room, standing in front if my television programming a remote control. What a shock. I didn't care about a FIFA game or anything else at that point. I took the remote and walked him out.

S Coyle

Room clean and updated.

Good

Good value

Clean and spacious room. Variety of breakfast options.

All the staff was nice and the room was comfortable

I was pleasantly surprised by how big and nice the room was! The guy behind the counter was super friendly and I enjoyed my stay!

All the above!

Excellent Horel & Staff!!!

Staff was friendly and helpful.

Breakfast was cardboard, room was large but the sink counter area near the bathroom was only 1sq ft in size, Air Conditioner blew across the bottom of the bed so cold feet all night, staff was nice, I liked the cookies in the evening, the room lightning was brighter than other hotels so it was nice.

The room was clean. I would change those awful pillows. We forgot to bring our own. We have stayed in the same room twice now (Room 300) and the TV's "tube" is off. It was blurry and everything was purple. I informed the clerk at the desk twice. Very nice staff and good breakfasts. We will stay there again when we visit Fort Worth.

The TV in the room was broken. The tv was half blue when turned on.

Great room, bed, location and price

Friendly staff, quiet and providing hot beverages the whole day

This is the second time staying at the Hampton. Clean, great services and dog friendly.

Was well kept

clean

Great location for an overnight pit stop. Starbucks within and gas station less than 0.1 miles. New hotel very clean.

We arrived early and it was raining so we couldn't do much sightseeing. The receptionist contacted the cleaning staff and got our room ready so we could go ahead and check in.

Roches

Very clean. Breakfast was delicious!

Friendly staff

The staff was very friendly and the hot breakfast tasty

Nice staff.

Love the service. The amenities. Very caring staff. My dog loved being there. Love how clean and calm everything was. Love the pool and laundry.

Breakfast was a full breakfast offered, not just continental style. The woman responsible for keeping the area clean did an excellent job. 👏 Front desk staff was very friendly and knew what they were doing. Also, reasonable price. I would recommend staying there.

Very helpful staff. Good food nearby.

It was amazing

The staff.

Check in was super easy. Very friendly people at the frint desk. Really good breakfast. Housekeepers didnt speak one word of english but we kind of expected that. The pool was really nice. Parking was much better than most. We would go back.

The staff was nice. The rooms are out dated but the bed was comfortable.

Did not have fresh towels nor the room cleaned as expected. No mention or notice from the front desk.

Great staff!!

It’s clean quite good and enough continental breakfast I enjoyed to stay

It was great.

The staff were friendly and helpful. The room itself was clean but the quality of the facility was barely 3 star. The wall unit air conditioner squeaked and was extremely loud. The room was small and the fit and finish felt cheap. Overall, I am surprised that Hilton put their name on this place.

Thumbs up

Nice place, quite breakfast was on time and hot recommend when in fort-worth

Horrible

It was great a few complaints is when we got to our room the door was opened! Huge red flag for us. Front desk said their foundation shifted so doors sometimes hang before latching. Secondly the amount of light that went past the door sucked!! If your a pitch black sleeper it’s gunna be tough

Great stay!

Na

Very nice and quiet. Clean room and was able to accommodate my dogs while traveling

The outside was dirty

Great people with great customer service.

Best way to describe is it wasn’t to bad or too good, just average. The breakfast was the only thing above average and the $75 non refundable deposit was definately below average. A light out in the parking lot with vagrants coming in and out of the hotel kind of made for an unsafe feeling as well.

Needed a quick night with the kids for a fun outing…beds were cozy but a little creaky. Check in was smooth and the lobby area was cozy and inviting. Breakfast always hits the spot with the waffle maker and we enjoyed the omelet (much more enticing than scrambled eggs). Only issue was the water pressure in the toilet took forever to reset. We had to dump water down to get it to flush. Not a deal breaker if we ever needed to stay again.

The property is on the north edge of DFW. This allows people who don't HAVE to be down in the madness to be able to stay at a decent hotel and still be close enough to everything that they can enjoy most of the things that DFW has to offer.

Very nice property clean and checkin guy was very nice

Stay was good

It’s was good

We had a very nice stay on our trip across the country.

Bathroom could be updated and not to clean

We were very happy with our romms. We had god nights sleep. The staff was very friendly and welcomimng. The location was just right for our visit. The proprrty was beautiful and clean. We enjoyed the breakfast.

Overall the property is ideal. I booked a night for work in the area. The staff was nice and accommodating. However we did have an issue with ants in our room. The staff moved us to a suite that was very nice. The only issue is that the situation was not shared with the manager. I happened to be in the area. I stopped by to speak with the manager and he was happy to provide additional accommodation. The communication between employees and management needs improvement but otherwise this is a top tier hotel.

Room was very nice and comfortable. Staff was exceptional. Easy access and parking.

Front desk staff were excellent.

Desk clerk was friendly and knowledgeable about area. Lobby, di ing area and room was clean and inviting

Awesome place

The hotel lobby, room and property was nice and clean. The location at 13600 N Fwy location in Ft, Worrh, Tx felt safe and quiet. We had a good experience, during our one night stay. Thank you for a wonderful experience.

Beds were very comfortable!

staff was very friendly and super helpful after having a terrible day of being on the road and such. They made us feel welcome and the hotel felt safe to stay at.

We have spent the last July 4th holiday here for the last three years to see friends and relatives. Just off the expressway it is quiet and comfortable.

We had a great experience and wonderful breakfast.

We arrived with a reservation and were told that Expedia was overbooking rooms there, so we didn't have a room. Once we told the man at the front desk that we were going to rip up our Hilton Honors card he was able to find us a room. Justin (?) at the front desk was very nice and helpful. Breakfast was terrible every morning. Very little food and it was not being refilled. Teabags were even hard to get. Eggs were partly frozen in the center. The area you ate at was not clean. Although the room was clean it needed several things repaired such as loose screws in the cabinet in front of the refrigerator and the extra lock on the door. I have stayed at this hotel for many years. The last time I stayed I thought it would be the last, but decided to give it another chance. I will not stay there again.

The staff is WONDERFUL AND WILLING TO HELP THE TWO GIRLS AT THR FRINT DESK WERE GREAT. I HAD NO LIGHT BULBS AND NO SHAMPOO. THE LIGHT BULBS WERE REPLACED BUT THE SHAMPOO WAS JUST PLACED IN SINK AND NOT IN SHOWER HOLDER.

I stayed for two nights. I accidentally left my AirPods in the room when I left. Called the hotel a day later to ask if they had been found and they said they would call me back. I never received a return call so I consider my AirPods to have been stolen by hotel staff. Unacceptable.

Just an overnight for being on the road; had my puppy with me and all was well

Toilet was short, made for a midget. Room phone did not work.

Nice one night stay. Close to our destination. Friendly staff

The seating area in the lobby where you eat was filthy. All the chairs had nasty mystery stains. This hotel is outdated and the pool was dirty.

Easy location

Room and hotel was clean. Sound proof not so much. Hotel to close to highway , hear traffic all night. Keep me and my son up, also found hair in breakfast food.

The AC unit was a bit louder then i woul prefer. Very convenient while driving on 35N

Excellent

As always, a great stay and friendly staff

It is not right inside the city but out a little ways and that makes for a nice place to stay as well.

Comfortable and easy to fall asleep. The only thing I didn’t noticed was that the clock in nightstand was one hour early …. Maybe due to time change and or maybe previous family had a reason to set clock one hour early. We made it downstairs for breakfast at 6:15 am thinking it was 7:15 am.

Room was nice and clean especially for age of building. Room was against elevators which were not quiet. AC temp did not seem right. Had to crank down to 64 to not be sweating. (Usually happy at 74)

Clean hotel. Staff nice.

Excellent hotel, very friendly staff, and overall a great experience.

Clean and accommodating! Great place to bring your Pet! Pet fee is high. With that said, plenty of area to walk your dog.

Very clean, easy access and close to the location we wanted. Thank you Expedia.

Loud freeway noise and uncomfortable bed. Very few options for dining. Gave this place a second chance and it failed.

Came in town for Anime Frontier and had an amazing experience, what was even better was being able to to come back to a super comfortable hotel room.