Fairfield Inn & Suites Fort Worth University Drive

The staff was very friendly and helpful. I wish everyone could be greeted by Kiel at the front desk. She welcomed me with the warmest greeting and smile. This started my comfortable stay at the hotel. At breakfast, I loved my Texas-shaped waffle. I would stay here again.

I would recommend for business travel.

Very good

Room had a smell to it, definitely needs updating, floors to me were not as clean as they could be, everything seems old and I didn’t feel comfortable sleeping on the pillows or bed for that matter as it just didn’t feel good. Close to a lot of shopping etc and just stayed one night to attend a concert at Ariat Arena. Did enjoy breakfast, however. Staff was friendly, but we had to be walked to our room and our keys weren’t available until we left for the concert and had to pick up at desk.

I'll start with when we checked in, the key fobs were not working so an individual employee had to walk each individual to their room. (Which was very very nice but a little uneasy feeling) The lobby and gathering area was nice and clean. The room was horrible. It smelled like mildew and crap. It was damp feeling in the room the entire stay. The windows were so dirty you could barely see thru them. Will not be staying there again.

Breakfast was excellant and so easy for a first time driver in the city to locate and actually get too! It was just right there easy peazy ! Very nice Shopping , the zoo and the artist arena within blocks Love it

We stayed one night to be close to stock yards and then went down to San Antonio. It was a nice place so we booked it again for our last 2 nights in town.

Everything was good!

Very good

Nice location next to Rex’s

Exceptional

Exceptional

Nice property in a convenient location. It’s showing its age a bit but was clean, comfortable and just what we needed

Very good

Superb

The staff was great

Exceptional

We parked in the hotel lot that lead to a side entrance.

The room was clean and had plenty of room for all 3. When we arrived, Destin checked us in and helped us with info about rideshares. He also recommended Old Southern Pancake House and it was excellent. The breakfast was good and the coffee was great. All the staff was nice. Would definitely stay here again Ummm...the only problem we had was a light bulb that started flickering. I told Randy at check out and he thanked me and said they would fix it.

The room was clean and had plenty of room for all 3. When we arrived, Destin checked us in and helped us with info about rideshares. He also recommended Old Southern Pancake House and it was excellent. The breakfast was good and the coffee was great. All the staff was nice. Would definitely stay here again Ummm...the only problem we had was a light bulb that started flickering. I told Randy at check out and he thanked me and said they would fix it.

Staff was very friendly and professional !

Superb

Staff were very friendly and helpful. Plenty of parking. Location overall is in a good spot (close to the highway, has attractions and restaurants within walking distance, short car ride from other local hotspots - stockyards are 15mins) but near a train route and bar that can be noisy if your room is on that side of the building. Breakfast is tasty. Room was clean and comfortable bed and room amenities like fridge, microwave, coffee machine, etc. Room has no full length mirror and water temp for shower was cold but good water pressure. The elevator is super old and slow - be patient.

The restaurant sign in the parking lot was right beside my window and it was so bright. The curtains just didn't help at all

Friendly Relaxed

Relaxed

The staff was wonderful and the hotel was clean. However, our room was quite musty smelling.

Nice customer service and good building maintenance

Great

The staff were friendly. Our room was clean. No complaints

The staff were friendly. Our room was clean. No complaints

N/A

Breakfast was great! Staff very friendly and helpful. N/A

Easy access to venue and restaurant next door was really good Everthing was fine

Exceptional

Everthing was fine

Best 2 star hotel. We have stayed here a couple times. Pool is clean and comfortable. Employees are very friendly and helpful.

Bathrooms need cleaner. baseboards etc were dirty.

MI FACTURA

I probably wouldn’t stay here again. The showers weren’t great, and the bathtub was pretty cracked. The floors were also really uneven and slightly slanted, which honestly felt a little scary. Other than that, everything was fine.

Very friendly staff. Clean rooms

Staff was very nice. Rooms were clean.

Waited an hour for the front desk to get us checked in because he was allowing other customers to jump in front of a forming line to get in. Wouldn’t let me check in other family members on other reservations to avoid the long delays. Not helpful

Understandable they are doing some remodeling; however, we arrived around 1am and the room they assigned us was musty moldy smelling. She immediately gave a different room but it was the same. At 1am we were not about to keep moving so we put up with it for 2 nights because we were not around the hotel all day. We won’t pick that hotel again

My daughter and her friends had a wonderful stay! The staff was excellent, and she said she would definitely stay here again the next time they’re in town for a concert. Highly recommend!

The room was clean and the staff was helping and friendly

Room was clean bathroom was nice! Staff were very friendly. Breakfast was the best I have ever had at any hotel! Will definitely stay here again

Room was clean and cool. A/C worked very well. Staff was very cooperative. Parking is very convenient. Close to restaurants (at lease 6 within walking distance) Near cultural events. Easy to get to off I30 and easy to get away. Breakfast was hot and very good. Lots of choices including the frittatas (yummy). Will stay again.

Bathroom was gross. Bottom of shower was dirty. Toilet was wobbly. Sink didn’t drain. Mold in corners of the tub/shower. Won’t stay there again. $309 per night too.

Very clean and a nice breakfast.

Live the beds very comfy will stay again

DO NOT STAY ON 4TH FLOOR. The rooms are sinking which caused the draws to open when you walk by and in the middle of the night you smack your knees. Outside of our room was termite damage, which was probably the reason for the sinking floor. I have pictures and video trying to share those. I was given the GM email but didn't work

Couldn’t ask for much more.

Clean room staff

Great place to stay. Close to food, shopping and events. Great price with breakfast included and free parking.

Hotel was in a great area for a concert at Dickies Arena. The elevator was extremely hot and slow. The rooms were clean and comfortable. We were on the 2nd floor and we could hear people upstairs walking at 6am.

Parking lot easy to park

Great location, quiet, and comfortable beds.

Room was clean and front desk staff was polite and helpful.

I have stayed at other hotels and Never encountered this kind of politeness! I will be choosing this location in the next few months again! From beginning to end the utmost respect and best atmosphere.

tried to contact them regarding our stay and they wouldn’t refund our room and cancelled our booking when we had a death in the family.

I stayed for 3 nights. It was a great experience. Very comfortable.

Checking in was great and the lobby was gorgeous, but the 4th floor was something else. First the moment you step out of the elevator, or out of your room in the morning, you are hit with the strongest smell of weed. All up and down the hallway. Then I guess I hit the loser jackpot because there’s a bar/restaurant right beside the hotel. Boasts the largest TV in a restaurant in North Texas. It shines both Tv and the huge neon sign for its place right into my room. Which shouldn’t be a problem except the only drapes that were there were the sheer ones. The blackout drapes were what I call fake. The curtain rod ends about 3in after it starts so you can close them. Attaching a picture showing the drapes and then another picture from the middle of the night. So no, especially with a special needs child I wouldn’t go there again. Not without changes

Nice lace for the price…been there several times

Great service and staff was friendly

Excellent stay. Highly recommended!!

We asked to be moved and the front desk clerk moved us to another room. The room was a little better. Our room was only cleaned once during our four night stay. The amenities did not include lotion. Our granddaughter discovered a dead cockroach by the air conditioner unit. As for the breakfast, we learned that the waffle maker was broken. I would like to say the the front desk staff was accommodating, friendly and professional. This is definitely not a property that I would have affiliated with Marriott!

We really enjoyed the location of the hotel everything was within walking distance and it was clean which we appreciated

that is where we had to stay. I will never stay in this hotel ever again!!!!!!!!!!!!!!!!!!!!!!!

Attended concert at Dickie’s Arena, which is so close you can walk. Our room was exactly what we needed for our quick trip to Ft Worth. Definitely will use again for our next trip to FW.

Property is on the older side. My room had an issue with the smoke detector and the floor seemed to be not level.

Always a great stay there

Cons: The elevator is older and is slow. The pool was over chlorinated in my opinion.

Great Customer service! Would definitely stay again.

A special thank you to Kris at the front desk. She was incredibly friendly, welcoming, professional, and went above and beyond to make sure we had everything we needed. Her outstanding customer service truly made our stay even more enjoyable. The entire staff was warm, helpful, and accommodating. We would definitely stay here again and highly recommend this property to anyone visiting the area!

Clean, nice room, the staff was great, gave us overheated concert goers free water. Knew my name and said hi every time I left, safe for singles.

The help of the management and the establishment is kept so clean.

Very nice room, very comfortable, friendly staff, better-than-average hotel breakfast.

Very friendly staff. Concert was cancelled so we automatically booked 2 more rooms for this coming weekend.

We really liked the breakfast

Hotels with non-refundable policies need to be boycotted. I get it … it sucks for you if people need to change their reservation. But that’s the business and circumstances in which you operate. Deal with it. There are more effective and fair approaches than having to purchase protection. Hotels make plenty of money … quit screwing your customers over.

There were coachroaches in the dinning room

The nice surprise was the wonderful walking/running trail just a few yards from the hotel.

Good place to stay for a couple nights. Nice location to main roads and food.

We were there jist for a quick 1 night stay to attend a concert. Room was very clean, air worked great, and beds were fine. Pool was closed while there. Elevator is slow and small. We had a few waits going from 3rd floor several times. Staff were very friendly at check in and out and anytime we left and returned. A housekeeper wasn't very friendly and blocked the elevator while about 8 of us waited on her move so we could go up to our rooms. Other than that the area is fine and right by the river. A couple of benches are there and nice to sit and drink some coffee!

The room was fine and the staff were very helpful but the ice machine on our floor was out of order, the one available elevator was very slow and the pool was closed for our whole visit. The location was excellent, however—-very close to the cultural district and a lovely walking trail.

the lobby person very kind

I was very disappointed with my experience at this Marriott property. The elevator was broken, the pool was closed, and construction (that was unadvertised) was happening on the building. I will say the front office staff was very nice and upfront with the issues. At the price that we paid and it being a Marriott property I expected more.

Not good! Front desk people were great, Randy was great!

We enjoyed our stay at this clean, convenient, and pleasantly decorated hotel. It is near West Bend, a shopping areas of restaurants & shops on the Trinity River & offers easy access to the cultural district and downtown. The evening staff on the desk was very helpful, and when we were given a room with problems with the toilet, they immediately relocated us to another room. Very hospitable.

This hotel was a good choice! It is so close to the Botanicals, Zoo,Trinity Park and not to far from Stockyards and downtown! We enjoyed the location. The staff was very nice and breakfast was a plus!!! Plenty of parking! Would stay here again!

Parking lot was trashy

Super kind front desk and management

The hotel was very clean! The indoor pool was nice too. My only complaint is the small tv in the room. But otherwise this is a great hotel to stay. Especially if you're visiting TCU. It's like 4 minutes away.

We stayed there one night to go to the hospital the next morning. The rooms were very clean. The lobby was clean was able to get breakfast in the morning and it was. It was good. I will go back and stay again. The pricing was wonderful. I would recommend it to family or friends.

Friendly staff, clean room, restaurants in walking distance, nice workout room

Room was clean and free full breakfast available each day. There were problems with AC unit not coming on regularly and running loudly. Toilet running and not shutting off right away. Not enough coffee cups and items in room. Loud music playing from a nearby restaurant patio.

Música externa en bar a la par , extremadamente alta, no permite dormir hasta que termina alrededor de las 11:00 pm. No había Wifi, ni información sobre cuándo solucionarían el problema. La vía del tren también pasa a la par del hotel.

Housekeeping did not come once in a 4 night stay. Toilet didn’t work properly. Ran out of coffee at breakfast and didn’t refill. Room was noisy - refrigerator and a/c made random noises throughout the night.

It was a very convenient location. Restaurants literally next door, a beautiful walking area close by and so close to the zoo and botanical gardens! Staff were super friendly, breakfast was yummy,

The reception staff were welcoming and helpful. The room was fresh and inviting. The breakfast buffet was excellent with great options. Parking was easy.

The property was fine.

The staff member at checking in was extremely friendly. The breakfast had several options. Close to restaurants and shopping.

Fantastic environment and employees

Clean, friendly staff, plenty of of parking

Great stay!

Room was ok bathroom in poor shape especially bathtub

The deciding factor to book this hotel was based on the listing stating it had a hot tub. Wife wanted a hot soak. Upon arrival I asked where the hot tub was and was told they do not in fact have a hot tub. Disappointed

The hotel smells like a swimming pool. The floors are actually uneven and weird to walk on and there is nasty carpet everywhere. The elevator did not work. We left within 30 minutes even though we had paid for two nights. Then I got a charge for $40 for incidentals. We weren't even there.

Flight was cancelled, never made it to Fort Worth. Wouldn’t let me cancel my stay because it was day of check in. Customer Service at hotel stated I could only cancel if I book direct. Reservations made thru hotels.com were not eligible even with extenuating circumstances outside of my control.

This was a wonderful hotel. Breakfast was great, weather was wonderful. Scenery incredible.

Clean, nice room, classy

Body wash was completely empty. No extra blankets in room but staff was able to get us one. Receptionist was extremely nice. Floor was uneven and sloped pretty bad in front of bathroom in hallway. This hotel appears to be pretty old with some recent updates. The little area down by “check in” snacks/drinks was very limited with no healthy options. The hotel was very close to Will Rogers coliseum which was extremely nice. Parking was easy and well lit. We didn’t get to use indoor swimming pool but it was very nice

Just ok. Felt safe

We will return here.

Purchased room at this hotel and paid more than rates of other local hotels due to being part of the Marriot brand. That was a mistake. The hotel is run down and ready for a makeover. I have stayed in many lower level hotels that were in better shape than this hotel. Not satisfied with this hotel at all

Good breakfast

I Had a good experience

Amazing stay

I only had coffee in the morning and it was fresh and hot . I can't speak about the other items offered at breakfast .