Fairfield Inn & Suites Fort Worth Downtown/Convention Center

Clean room and friendly staff.

Pleasant

The staff was very helpful and responsive. Breakfast was solid every morning. A great location in downtown Fort Worth.

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Superb

Walking distance from Sundance square. WiFi didn’t work for us and body wash was empty after day 2, housekeeper never refilled despite coming to clean everyday. Both weren’t huge issues for us as we had options but they should def sort that

It was in a very noisy section of town , but you can walk to things

Keryca was very helpful for anything I needed. All staff friendly.

Clean, modern, comfortable

Hotel for us was a sham and ruined this part of our 21 day trip around Texas, two nights of no sleep being in room 511, 5th floor and our headboard met all three lifts banging and clanging all day and all night ! Due to time difference in flights we were hoping for a sleep in the afternoon on totally impossible and called reception they said they had no other rooms available. They did a duplicate charge too on our card on arrival waiting to see if both get credited back. Hotel for us was a sham and ruined this part of our 21 day trip around Texas, two nights of no sleep being in room 511, 5th floor and our headboard met all three lifts banging and clanging all day and all night ! Due to time difference in flights we were hoping for a sleep in the afternoon on totally impossible and called reception they said they had no other rooms available. They did a duplicate charge too on our card on arrival waiting to see if both get credited back.

Need more valet staff. Slow to replenish breakfast items.

Don’t park at the paid lot next door. Upon checking in I was told that I could park at the paid lot to the left of the building for $22 per day or I could valet for $36 per day. I opted self parking as this was more convenient for us during our stay. The first night after checking in I paid for the parking and had no issues. That evening upon our return to the hotel I paid for the parking again. In the morning as we were getting ready to leave I noticed our car had been towed. We paid $392 plus an uber ride to the tow yard to retrieve my vehicle. I had proof of the payment but the tow yard was unable to assist us as the owner of the lot called and asked all vehicles to be towed. The hotel was unable to provide us with any assistance to retrieve our vehicle or receive a reimbursement from the owner of the lot as I had a paid receipt to park in the parking lot until 10:30p that evening and the vehicle was towed in the morning. It’s extremely upsetting that I was advised I could pick where to park by the staff and after my vehicle was towed nothing was done to assist us. I will most definitely never stay here again and I frequent the DFW area multiple times a year. The room was maintained clean and the cleaning staff was very kind. They brought us extra towels and such as needed quickly and without hesitation.

For what I paid and compared to hotels in dt ft worth, this is definitely the spot to stay. Not a 5 star hotel but excellent value

Breakfast wasn’t the best choices

Location but especially the breakfast tasty and lots of it The bar not open at all until Wednesday

We liked everything about our stay actually, until the very end when i was checking out and the man walking in front of me reached his bare hand into in pants AND underwear and then turned around to ask me what room I was checking out of and for my key card. I was TOTALLY GROSSED out and as a result will probably never stay at this hotel again sadly, because the location was perfect for us. We liked everything about our stay actually, until the very end when i was checking out and the man walking in front of me reached his bare hand into in pants AND underwear and then turned around to ask me what room I was checking out of and for my key card. I was TOTALLY GROSSED out and as a result will probably never stay at this hotel again sadly, because the location was perfect for us.

We liked everything about our stay actually, until the very end when i was checking out and the man walking in front of me reached his bare hand into in pants AND underwear and then turned around to ask me what room I was checking out of and for my key card. I was TOTALLY GROSSED out and as a result will probably never stay at this hotel again sadly, because the location was perfect for us. We liked everything about our stay actually, until the very end when i was checking out and the man walking in front of me reached his bare hand into in pants AND underwear and then turned around to ask me what room I was checking out of and for my key card. I was TOTALLY GROSSED out and as a result will probably never stay at this hotel again sadly, because the location was perfect for us.

Exceptional

The breakfast was great and room was clean & spacious! My only complaint is the pillows were very flat.

We had a dirty towel folded in our room, electrical did not work in the bathroom, and iron was missing a button. Elevator floor was sticky all weekend. No creamer out for the coffee.

Incredible breakfast, great outdoor lounging area on 2nd floor No pool

No pool

Superb

Good

Very good

Nothing Nothing

Staff were exceptionally friendly and the location was excellent Nothing

Good l will stay again if I go there

However, when my family arrived at the hotel around midnight due to flight delays, the front desk agent told us that our reserved room type was not available. He said the hotel had already notified Expedia and told us that we needed to contact Expedia to resolve the issue. At that hour, we were unable to reach a live Expedia representative, and our children were extremely tired and sleepy. When we asked when the hotel had notified Expedia, the front desk agent told us, “Yesterday.” We then asked why Expedia had only been notified the day before when we had made and paid for the reservation well in advance. At that point, the front desk agent became upset and shouted, “It’s not me!” He explained that the situation had been handled by the manager, Keryca. We asked him to contact her. After speaking with her, he told us that we could come back the next morning to switch to a room with two queen beds and that we would receive Marriott Bonvoy points as compensation. We then asked to speak with Keryca directly. The front desk agent tried calling her again, but she did not answer. Eventually, the hotel gave us two separate rooms, each with one king bed. By the time we finally got into our rooms, it was almost 1:00 a.m. The next morning, I met Keryca at the front desk. She moved us into the orig

Very clean, modern hotel. Appreciate the staff, location and price

staff was very nice safe place clean The Orange bus - you can ride it all day for $4 paying for parking

staff was very nice safe place clean The Orange bus - you can ride it all day for $4 paying for parking

The staff was very nice Nothing

The staff was very nice Nothing

Advantages: The room with a balcony is spacious and comfortable, with everything necessary for a pleasant stay. Its location is very convenient, being close to the conference hall, which is ideal for business purposes. Breakfast is excellent, with a good variety and quality of food. Disadvantages: The hotel’s pricing policy is not entirely clear, as the amount charged was higher than the price indicated in the booking confirmation on Booking.com. This lack of transparency in pricing is a significant drawback and should be clarified by the hotel.

the hotel was clean, but ice machines didn't work and there was a leak in the dining room that instead of trying to fix it (maybe couldn't right away) that there was a trash can under it for 3 days. that is the only reason for my 4 stars on maintenance. My only complaint and it is not the hotel exactly is that it was very loud. Lots of noise from outside, trash trucks at 6:00 Saturday morning, people partying on the streets. We could hear it all. Our rooms were on the front of the building.

Exceptional

Easy access to all Downtown Fort Worth! Comfortable and great breakfast! Definitely would stay again

The stay was really awesome.

We always enjoy staying at the Fairfield Inn & Suites when we visit Fort Worth. The location is convenient, the hotel is clean and comfortable, and it’s become our go-to place for our Fort Worth trips. The staff is always incredibly helpful, professional, and friendly, which makes our stays even more enjoyable. The breakfast is great and offers a nice variety to start the day. We also love having the bar on-site, and the happy hour is definitely a plus! Overall, we’ve had wonderful experiences here and highly recommend this hotel. We look forward to staying here again on our next trip to Fort Worth!

Upon check in there was only 1 person at the front desk. She was having issues checking people in and could not get intouch with her Manager. She then proceeded to shut her computer down and could not get back into the system. People were on line for over an hour at this point. They did nothing to compensate. This property is currently under construction as well and that was not mentioned when I booked. Not worth the money or aggravation.

This property is quite 1 min walk to the convention center. The staff were amazing. It is undergoing renovations but it was still clean and well maintained.

Breakfast was great. Room was clean. Staff was helpful and friendly. Just wish they had a pool.

Excellent hotel for downtown Fort Worth. Great location, free hot breakfast, easy walkable location. Yosh (front desk) provided exceptional service. He deserves a raise, and a promotion. He was much friendlier and more helpful than his boss. The parking valets were helpful and friendly. Ronaldo was especially tip-worthy as he helped with some rental car challenges. This hotel provides excellent value. Strongly recommended.

The property was under renovation which resulted in some inconvenience.

Room was clean with microwave and refrigerator-front desk staff was so helpful and courteous

Excellent hotel. The staff is very nice. The room was clean. The breakfast was wonderful.

$6 for a bottle of water was a ripoff

The hotel is easily accessible from the highway and is very close - walking distance- to downtown shopping and restaurants. If attending an event at the civic center you will want to know the hotel is across the street from the civic center. Last important fact, the hotel only has valet parking, there is no self parking on site.

Clean room, close to convention center, safe overall

Our room was fine but something to be aware of...there are no parking lots so guest have to use valet parking which is $36.00. We were in a truck so it was $50.00. We waited on someone to park our truck for 30-40 minutes. They said that was not normal so I hope not because it was definetly inconvenient for a late evening check in.

Expensive valet parking.

Expedia was terrible. However, the people at the hotel very very kind and helpful as we were camped out in their lobby trying to find a place to stay. They said Expedia wouldn't give them our contact info, or they would have contacted us themselves, but they had contacted Expedia earlier so they would let us know the sitiation.

The bedding was dirty, used bandages in the sheets; the towels were very rough; the room in general was just dirty; and the tv has spots in the screen where the lcd had burned out. The outside balcony area was neat, but very worn out cushions. In general- things looked like the pictures. I’m just really grossed out and disappointed because of what we paid.

Very friendly staff. Rooms were nice

On my reservation I requested to have a walk-in shower as I had a medical condition that prevented me from getting in and out of a tub easily. I was given a walk-in shower but I thought it would be a ADA bathroom with grab bars also. There were no grab bars and the commode was not ADA either. Bed mattress is very hard which was not good for my back, although the pillows made up for it. I won't be staying at this property again. I will say Clay at the front desk was very helpful when we as out of towners were trying to navigate where certain tourist spots were located.

Very clean hotel.comfy beds & really nice walk in shower. Friendly staff. Breakfast was ok, but it was free. Easy uber to Fort Worth Stock yards.

Room was clean, check in staff was awesome! Breakfast was ok, a decent variety

The staff was very nice and helpful.

Liked it but for the price, hoped for better.

The place was completely nasty and I received horrible service this morning. I have pictures and need someone to contact me asap please

Very good

Spacious room, clean & quiet (5th floor balcony room was worth it!).

Place is clean, near to convention center. Convenient and near public transportation

.

Valet could

We always stay here. Staff is amazing and hotel is very clean. Breakfast is very good and selection is good.

Nice quiet room. Easy to get around downtown Ft.Worth. Convenient bar located downstairs. Nice breakfast offerings in the morning. Would stay again.

Good area. Easy access to almost everything. Directly across from The Convention Central. Super nice staff. Cons: Housekeeping only by request. Rooms are small. The beds were extremely hardy-(after 2 days, both my husband and I had back aches). Breakfast was bare minimum.

Great

Excellent location. Friendly staff. Good breakfast. Quiet. Decent workout room.

The property overall is Great; clean rooms, helpful hotel and valet staff, and a perfect central location.

Super clean room, comfy bed and pillows, nice lobby with bar area. Would stay again!

Staff was great

Came on a sunday and bar was closed so that was a bummer. front desk staff was very sweet. Loved the mini grocery store which was very helpful for late night hunger.

Close to convention center

Room was good. The staff seem to be undertrained in some areas, such as communication.

All were excellent

Breakfast was cleaned up an hour early didn’t get anything I would have wanted. The coffee tasted horrible. Burnt and gross. Also check out went without given a receipt of payment and or cost. Won’t be staying again

Staff extremely friendly. Free breakfast in the morning was great.

Friendly staff, clean room, great location!

Great location if going to convention center. Staff all very helpful. Decent breakfast

The room was clean and the staff was amazing as usual. Valet was also quick and friendly.

Everything was great

good place downtown

Everything was fine, it was just the parking situation that was difficult

Did not have on site parking. Had to pay extra for valet.

The room clean and beautiful! The amenities were good, had a nice scent. The bed was so comfortable! Overall great room!

Very clean and beds are super comfortable! Easy check in and booking ahead!

I didn’t partake in breakfast. There was a miscommunication about requesting a steamer, but it was resolved

Great staff and clean rooms

Love staying here. It’s very cozy and staff is always so friendly.

Location was perfect

Everything was great! From the time we checked in with Alex, he was so professional, friendly & accommodating! He made some great suggestions for food, transportation & activities! Very pleasant! The room was nice, clean & great service. Valet parking was very easy & fast anyhow needed the vehicle. When we’re back in the atea, we will definitely stay here again!

Very Relaxing!!!

Room was very clean and the staff has been very helpful

The room was very nice. Clean, comfortable and well layed out. The bed was so comfortable!! The location was great! We walked everywhere. Staff was wonderful. Would definitely stay here again.

Staff was not very informative, valet had to wait when person to retrieve vehicle was sitting in personal car. Water was finicky about getting hot. Breakfast not good, no fruit, no oatmeal out

All good except for too soft bed

Clean rooms and friendly staff.

The staff was excellent. Very friendly and readily available. The breakfast was very good with a great variety. The bed was uncomfortably soft for me, so I didn't sleep well. It was difficult to access the hotel for check in unless you pull into and block the valet parking area. The room smelled overwhelmingly like bleach.

We rode the train in for the weekend. They gave us a courtesy early check in and let us keep our linage til it was time to board the train! Grateful for the extra mile they went!

Everything except the juice had dairy. I requested at least a plant-based milk option, but they refused to provide it. They could only offer potatoes that did not have cheese on them. Very substandard service compared to what I generally receive normally at a Marriott.

Floor stains, large & roomy, comfy bed, living, balcony, bathroom/shower. Hot hot water. Friendly staff. Elevators. Valet parking. Minifridge. Closet. Plenty of seating for breakfast with a decent spread.

Great location and customer service. Clean and lots of amenities.

I did not like that there was no self park option, only Valet. I also did not like that when I chose to go for a walk I saw a man squatting in the bushes by the fountain behind the hotel. Inside the hotel was wonderful.

Enjoyed the rooftop terrace

Valet parking is only option on property—it took a long time each time to get car. Inconvenient & time-consuming. Confusing upon arrival of where to go. Poor service: room was never cleaned. Never informed about 2nd floor loft/outside feature. Nothing in room about options/area. Had to use key card to enter lobby—a hassle. Poor lighting in room.

Staff was great! The fire pit wouldn’t work but other than that it was a great stay! Highly recommend Alex for any help!

The shower did not have hot water. Staff was accommodating and provided an alternate room. Parking expensive, not convenient. Breakfast was actually good. Clean facilities.

The room smelled like old cheese

The breakfast was great

No parking on site, water pressure is not the strongest, hot water is not great either, staff is not that friendly, the elevators has a dirty odor I can’t even describe; felt safe though and pretty secure area. Downtown is one of the cleanest city I’ve been to. Nightlife around the town is a plus.

Bed comfortable. Shower took forever to warm up water and was barely lukewarm then

My daughter recommends having additional waffle maker(s)…teens can’t wait

All the staff were very friendly and accommodating.They let me get to my room sooner than expected.The room was nice.Microwave and a fridge.The only negative thing would be having brighter lighting.

It absolutely a great experience. Everything was convenient. The rooms were clean. Staff was excellent. Breakfast was a herb. Great variety would definitely recommend hotel and we will be booking again next year!!!

Great Experience!

The room was nice. I had a balcony with a nice walk in shower and a king bed. Staff was friendly and helpful. No self parking available, needed to Valet park.

The breakfast is top notch! Will stay again just for the buffet.