Extended Stay America Suites Fort Worth City View

The room was filthy. There were no chairs with the dining room table. I asked for some and was told there weren’t any. The breakfast was nonexistent. The side door was propped open and homeless people were in the stairwells. Someone tried to get into our room 10 minutes after we got there. There was no ice machine. It was a horrible experience!

Absolutely disgusting. Stay away. We checked in seen the room and left.

It was not a good experience from the staff, to the amenities.

It let me book and when I got there they told me there’s no rooms. But it charged my card and I could not use my funds for another hotel. Funds still on hold worst experience ever

Terrible service! Reservation canceled after confirmation. Smaller room offer for triple the price! Lack of respect and honesty Terrible service! Reservation canceled after confirmation. Smaller room offer for triple the price! Lack of respect and honesty

Bed was a little small

Dirty room, that weren’t maintained. Bugs were seen multiple times. TV that was original to the building. Will never stay here again despite the price.

The room could have been cleaned better, there was no hot water in the room, roaches was crawling the walls. So that was 1/10 for the room, Location was the only thing that was 10/10. Checking in was smooth really didn’t like the fact that we felt rushed at check out even though we wanted to pay for late check out. So overall would be 4/10

Maybe I was the in worst room they had but it was a wreck. Shattered windows, holes in walls, no shower curtain, no toilet paper, dirt and stained bathroom counter, broken tv remote, dirty kitchenette

The staff were super friendly and helpful at the front desk. The rooms were dirty and I am pretty sure whoever had the room before me was doing hard drugs. There was this awful smell that I assumed was just cheap cleaner and musk that would clear out. I did not have time to go ask for a new room and was hoping the smell would clear out by the time I returned. The smell did not leave and I found foil and a residue by the sink. All of my stuff then smelled so bad as it stuck to my bags and clothes.

The elevator did not work, so we had to carry all of our belongings up the stairs. For 60 year old people, that is a hard thing to do. The 1st room we were put in needed to be cleaned. The refrigerator did not work and no chords to the TV at all.

Customizing your kitchen could be better but really didn’t have any problems with my stay

Elevator broken. Broken down cars in lot. Many, many damaged vehicles in the parking lot.

The room was dirty. The room was infested of roaches. I found roaches in the bathroom, kitchen and over the walls

After seeing bad reviews I gave it a shot for 2 nights because of the good price , I regret it. The room smelled terrible and on the first day I killed multiple roaches baby’s and full size. Tried to make do but the second day was even worse I killed over a dozen roaches and was woken up twice to them crawling on my legs. I ended up sleeping in my truck the rest of the night . Would probably say this has been the worse kept hotel I’ve ever stayed at simply because of the amount of bugs found in not just my room but my coworkers as well

The girl at the front desk was very nice It was dirty and run down

Everything was Terrible. From the moment I pulled up all the way until I left. Didn’t get the room I paid for, the oven has rust, they have bed bugs and roaches, and last but certainly not least the mold on the ceiling. If you’re looking for a looking for a cheap hotel with low maintenance and poor customer service this is the place to go.

The side doors of the hotel were propped open where anyone could waltz right into the hotel and vandalize or assault the guests. I would have left immediately, but I did not have time to look for another hotel. DO NOT STAY AT THIS HOTEL.

Everything bed bugs roaches

Roaches. A lot of roaches

Cleanliness was bad. The microwave had water and mild growing in it. One pillow was dirty and one of my large towels was dirty. It didn’t feel like the floor vinyl panels had been mopped or cleaned in a long time.

There were people hanging around the parking lot that looked like drug dealers. As I started to walk in I could smell a strong odor of pot and no less than 10 people standing around. It was intimidating for a single women. I let and didn't even check in.

Elevators were down, the hallway to the assigned room smelled horribly like marijuana. The sink in the room was dirty with food left in the drain. TV remote wasn't working.

My room was cancelled. I arrived and the hotel was sold out. I went to 4 diff hotels and could not book a room anywhere in town

Nothing was clean and the room smelled like mold. There was water damage and it was repaired terribly. Roaches and hair in the bed from the last guest. Complimentary breakfast was Nutrigrain, muffins, and oatmeal. There was a trash outside and people partying right out side one of the exit doors. Elevator was broken and the exit to main lobby was not marked. Expieda should delist this hotel or have a waring label. Would not recommend to even my enemies.

There was mold all in the bathroom ceiling. The furniture was crap, broken old and it smelled like Clorox in the room. Just an overall bad place and I paid $100 for that never will I ever stay at another one again they need to fix their mold issue.

Paid for 2 beds originally and then was told only 1 bed. Many people around building of questionable behavior. Elevators didn’t work, sent to a room that was filthy w towels, dirty bedding, and burnt pan in sink. Had to get another room. Halls and building smelled of weed but was masked with another fragrance.

The environment and the service Sometimes it be packed

Mold in first room they assigned me second room roaches and leaky faucets

Nothing I had to move to four rooms, the first one had roaches, the second smelled like raid and the bed was itchy (bed bugs) I think, the third water busted all over the floor the fourth lady went to go check and said never mind at that point I asked for a refund four rooms in less than 10 minutes crazy. I use to stay there 8 years ago man they went down bad!!!!

Horrible smelling room and not just 1 room even the room we got moved to stink like mold and actually had mold on ceiling in bathroom

Terrible breakfast options

Got here and first of all staff put us on 3 rd floor with knowing elevator was out of order! As soon as opened the door was live roach on the floor then one crawled fast by the tv on the table !staff said nothing that can do about it! Then the tub water constantly running and no towels couldn’t get no help! Called supvisor filed a complaint!

Mindy and her staff are friendly and helpful. The facility and room is clean and comfortable.

Mindy and her staff are very friendly and helpful. Enjoying our stay at the hotel!

Room was dirty and had roaches.

Roaches everywhere

It’s just ok nothing more

The Elevator, I could climb a rock wall with bare hands faster.. breakfast, Luke wam coffee and a Muffin the size of a tid-bit. Big fail. The care that was provided by the staff was excellent. Very commendable

Good

Horrible experience, everything was dirty

This place was absolutely disgusting. It smelled like pee and marijuana. The elevator was broken. Cockroaches in the bathroom would not stay here ever broken down cars in the driveway. All of the supposed of locked doors on the back of the building were propped open.

Our stay at this hotel was one of the worst experiences we have ever had. From the moment we arrived, the property appeared neglected. There was trash scattered throughout the parking lot, and people were arguing outside the hotel. The front entrance door would not close properly and remained open. As soon as we entered the lobby, we were overwhelmed by a strong odor of marijuana. We checked in around 11:00 p.m. on Friday. The front desk employee mentioned she was not feeling well, but she was polite, professional, and apologized for any inconvenience. She initially assigned us Room 214. However, when we opened the door, it appeared the room was already occupied. There was trash throughout the room, the bed had not been made, and the room smelled terrible. It looked as though someone was already staying there. We immediately returned to the front desk, and the employee sincerely apologized before assigning us Room 114 instead. Unfortunately, Room 114 was not much better. The stove was rusty, the room had an unpleasant odor, and the overall condition was poor. The bathroom appeared reasonably clean, so we changed our clothes and left for dinner. When we returned later that evening and pulled back the bedding, we discovered numerous stains on the bed sheets. Since there were no other hotels available that late at night, we had no choice but to sleep in our clothes. The following morning, I woke up covered

It was ok

.

It’s clean

Room was dirty and smelled like mildew

The rooms were filthy and smelled like mildew. There was mold in the room that they finally found for me. The staff was unavailable when I needed help

The room had roaches, room and bathroom weren't clean properly, had 2 USED TP rolls, the pictures made it look nicer than it was, the floors always felt wet. Had a weird smell when you'd enter the room, drawers and cabinets were basically falling off, someone was dealing outside the property every day, and buttons for the elevator were broken and elevator felt wonky. Only good thing was the lady working the front was very nice and helpful, and the AC worked well but the window was cracked. Breakfast minimal, like coffee and muffins, better than nothing though.

Absolutely disgusting hotel, only stayed one night because it was late and we had no choice. Trash piled up everywhere, filthy carpets in the hallway, no towels because laundry machine was broken, cockroaches crawling all over my room, worst hotel I’ve ever been to. When talking to the manager on the phone a few days later to get a receipt she was rude and unhelpful, other staff were overwhelmed and trying their best but in an absolutely terrible environment to work.

The lady at the desk when we checked in was great and turned out to be the only good thing about our stay. I wish i had gotten her name. We checked in but needed to leave right away. When we returned, the TV remote didn't work and there were no bath towels in the bathroom. There was a shift change while we were gone, and that person was a bit rude and told us we could check out if we wanted, rather than try to solve the issues we had. Then at check out the person working the desk could not be bothered with coming to the front. She just hollered for our room number and asked us to leave the room keys on the desk. The overall maintenance of the building and what we saw in our room was poor. Make do plumbing fixes to poor drywall patches in our room, broken elevator buttons, and overall a very dated decor.

Staff was very helpful. Convenient location

Terrible receptionist with an attitude (Breana), wall pain peeled, roaches all over the room. Remote control didn’t have battery, tv was screen was purple, fridge dirty with hair Nothing positive to say.

Our room did not have any towels. Staff made excuses that their washing machine was broken. This hotel was advertised as having a fully stocked kitchen…there was nothing there for us to use. No chairs in the room to sit anywhere except on the bed. Will not stay there again.

They don't believe in butt cans. There's trash blowing everywhere. When we got in the room,there were no towels. My buddy had to go get them. The phone had no wire,couldn't call the desk and complain about no towels. The room was clean.

Sink was stopped up with someone else hair. Bed was not comfortable

You got what you paid. There are reasons why this hotel charges the lowest in the area. Late check in at 3PM. They said free breakfast but only coffee and little muffins, no fruits or milk. Don’t expect too much with the price you paid. Honestly, the room we booked double full sized beds was OK with kitchen, but no dryer, dishes or utensils. Free parking and free internet. Check out at 11AM. The shower leaks droplets on the tub, noisy all night.

Was give a room that had been used no key cards the front desk had to walk us to our room to open door to a used room then moved us to another location the service was completely disappointing

Clean Staff Breakfast Parking

Walked into room and the bed wasn’t made nor did the bed have a blanket. We also found 2 roaches in our “King Suite”. Asked for them to make the bed and and possibly bring a blanket up while we went to dinner and the blanket was in a plastic trash bag on the front desk when we got back with our room number written on the bag. Completely appalling smell throughout the whole floor we stayed on and a dog was barking all night. Reeked of animal urine and trash.

It stinks

Very clean room, staff was excellent! Laquita, hope I spelled that right, her professional is a standard to be followed by all, her willingness to assist travelers goes well beyond just doing her job! Thank you!

Breakfast is nothing more than coffee and muffins

The room was dirty. They had HUGE roaches. The toilet was broke. The shower curtain was NASTY… they need -7 stars

Didn’t get the rooms I booked. The rooms smelled horrible. No trash bins other than the bathroom. Only a sheet was on the bed. Parking didn’t feel safe at all. People hanging around property. The only good thing about the place was the employee at the front desk. She handled the mix up well and I know it wasn’t her fault and she couldn’t do anything about it. I’ll never book there again.

As soon as we walked in the front desk immediately told me if we had booked a certain room that had already booked it hours before to someone else despite our reservation. So there was no room for us. The lady then walks away without even looking up our reservation. She then checks it and says ya we don’t have that room anymore. Assured me I wasn’t charged and could go.

Bugs everywhere

Stayed the night, woke up the next morning 3 roaches in the bathroom.

My stay was April 6-7, 2026. The parking was adequate. As I approached the lobby I could see a man standing out front smoking. I entered and paid for my one night and entered my room and immediately smelled Pinesol. The furniture was in bad shape and the sheets didn't look clean on one side of the bed. One lamp was missing a lightbulb. The tv worked but not the volume control on the taped up remote control. The air conditioner was on but It was cold so I turned the heater on and it made a really loud noise while on. Baby roaches were crawling from the bottom of the tub so there was no way I was changing my clothes in this nasty place. I saw a big roach and left the facility. The front desk left a note that no one was there to help you after 11pm. If I saw this many roaches along with previous complaints, this is an infestation and management is well aware they have a huge problem they are ignoring it and need to shut down and gas the building and return the money they have stolen from innocent customers like myself.

I didn't have breakfast

Everybody is super friendly. When went into the room everything was super clean. We love it here and would honestly recommend it to anyone needing a simi long term stay somewhere

I made reservations a month in advance and once I made it to the hotel I was total they had just sold the room I had reserved. Did not offer any assistance whatsoever in finding another place to stay. Finally found another hotel to stay approximately an hour away after driving all day to get here. Definitely would not recommend

staff was nice, she helped me out

One of the worst experience we’ve had on a stay!

The General Manager was A total immature person for being a manager to say the least.. she had to remind me once to pay my room rent the second one i was on my way to make the payment and she just told me to get out by 11 she didn’t want me there.. She says she doesn’t ever have to remind her guest to pay. which i know for a fact she’s lying because i’ve heard them knock on doors and tell people

they have no kitchen essentials to cook with.. No HOT WATER ALMOST EVERY DAY.. They are over charging me for a day that i had already paid..

DON'T WASTE YOUR TIME

The hotel sticks the room the as well room was not what I spect it to be

Maybe buy a new bathtub when the bottom has a hole in it instead of covering the large hole with duct tape and smearing sealant over the top. The mattress felt like an air bed. Don’t forget to bring your own breakfast because the breakfast to go only includes a lousy cup of coffee and if you aren’t already totally dismayed by the condition of the room the clerk will have an issue finding your reservation until it passes midnight then they will charge you for another day and early check-in fee. I would have given the place zero stars unfortunately that isn’t an option.

bad

Stricter rules about cleaning needs to be implemented most housekers just change the sheets and towels floor is dirty tubs are dirty cooking ranges are dirty toilet is not properly clean some rooms do have comfortable beds

Room felt neglected, unclean, roaches on the floor & in the wall, nasty smell, ratched, ghetto people around, amenities were nasty. would absolutely NOT stay here again. The restaurants nearby were nice though

The room wasn’t clean at all with roaches in the room. I can’t believe you would even have them as a suggestion on your app

There were cockroaches in the room, The hallway stunk like mildew. Room door did not close right, Coffee was terrible. No garbage can in the room

Hotel did not have a room available. Working to get a refund.

Parking was easy. Safe, it all just looked Sketchy. Even if I wanted to cook there was no utensils available in the kitchen area. The bathroom ran out of toilet paper, when I finally got a hold of the front desk over the phone I was told they ran out. That was my first and last time there.

Location and room rates

The room was mostly clean. The property in general is just old and needs updated. The entrance to the building away from the office was propped open with a block the entire time I was there. Absolutely zero security. There was a homeless guy charging his phone right outside of that same door and peeing on the building when I came out the first morning. In my room, someone had tampered with the windows so you could not lock them. I ended up removing a propped up quarter from one of the windows and a piece of plastic from under the other one. I was able to lock the windows afterwards. Someone had used wet toilet paper to block off the people to the hallway, assumably so no one could see in the room. I believe someone had been coming in from the outside through the windows. Probably would be safer to stay on the second floor. But, I got the cheapest room in the area so I didn't expect much. It doesn't appear like anybody was in my room when I wasn't there. I did speak to the front desk when I checked out so they knew what was happening in that room.

Parking was very adequate so no long walks to get inside. Staff was amazing very helpful and knowledgeable abiut whats around to do. Definitely recommend this location for so many good reason.

Very disappointed and disgusted with this hotel.

The room that I was placed in was horrendous. There were chunks missing out of the walls. It looked like an animal clawed at them down to the dry wall. Also before I could get my and my child situated. There were roaches everywhere! This place wasn’t as it was advertised. Didn’t clean the room before I arrived and didn’t clean the room at all during my stay. I think because they know most people who choose this place are desperate they don’t put in any effort to make it habitable.

The bed was horrible I felt every spring in that mattress the staff was wonderful but there was roaches

I was told i would receive a refund , after seeing roaches crawling i ask for a refund. I have not received that refund. There was also no blanket. And very little tiolet paper. Also no communication from the hotel.

4-6 Nov 2025 - I have stayed at this location several times in the past, but this time there was no chair at the room desk, had to request a chair, the toilet would fill after flushing, but water continued to slowly fill wasting water, the sink had no stopper and I fished a toothpaste cap out of the open drain. Reported to the desk but not fixed in 3 days. The killer was the TV had no remote control in the room because someone had smashed the TV screen throwing something at the screen that cracked it, so it would not turn on. Reported to desk but it was not replaced. This will be the last time I stay there. Oh yeh, upon return from dinner on my second night, there were 2 cop cars in the parking lot investigating a disturbance on the 3rd floor. Recommend not leaving anything valuable in your room or car if you are not present.

Roaches Everywhere, A/C barely worked

I woke up to roaches crawling on my face. I need a full refund.

When I booked on Hotels.com interface showed the hotel had 5 rooms of the type I requested and 8 of a different kind of room, but Customer service at the Hotel had to call the hotel, but they never answered, so I was in limbo.... Spent an hour on chats with Hotel.com - had to restart the chat 3 times and it disconnected repeatedly, requiring me to start over with the process - as told, I had to have my refund reviewed later, and I would get a response via Email. So I had to book a hotel with a different service to get a hotel for the night.

Nice and friendly staff

Staff was great! Super friendly people. The hotel looks different then it did in pictures, had a really strong smell throughout the entire hotel. Brought back food to our room but the smell was so strong it was hard for us to eat in there.

Leaks were everywhere, carpet in the halls looked like they have not been vacuumed in weeks. Elevator was absolutely disgusting. TV did not work, front desk lady was nice but she could not do anything to help. I checked out as soon as I could get dressed. This place is more like a shelter.

Enjoyed the stay

Didn’t even bother staying here the second the front desk worker told another guest that both of their house keeping carts had been stolen by other guests.

The room was very nasty, the tub was dirty, very dusty, looked like it hasn’t been clean in idk how long. I waited for check in for like 20 mins after arriving with another guest. Looked like the clerk had been in the back sleep because she never heard the phone ringing or answered. I will never ever stay here again! Walking in it stunk really bad and was dirty, if it wasn’t already super late I definitely wouldn’t have stayed and tried to go somewhere else, the only thing that was clean was the bed, tv didn’t work.

There was blood in my shower, doubt my shower was even cleaned, blood on the bottom of shower too shower faucet leaking & loose, toilet leaked when flushed. After work I tried to switch rooms, waited along w 3 others, no one came to front desk @ 11pm. Went out to car to be called a “trick & hoe” ppl roaming all around parking lot. Went back next day just to shower. Front desk tried her best to accommodate. This was above something she should have had to handle. I felt bad for her. I’m trying to reach someone for a full refund. Apartment was out of hot water all I needed was a shower.

Didn’t stay at the room end up leaving just because it was very loud and a lot of pets running around.

The service at the front desk is very poor. The room is dirty and falling apart. There are no actual body towels. The bathroom was disgusting. The beds had dirty linens. There were no pillowcases on the bed pillows. The hallway reeked of smells related to smoking in a supposedly non-smoking hotel. The latch was not properly secure. Very unsafe property.

I didn’t the service was horrible and my room look like it hasn’t been cleaned and the window was broken and I’m trying to leave but no one is at the desk so I can leave and get a refund.

Easily the worst hotel I’ve stayed in and I stay in a lot in Fort Worth. Filthy bathroom, every area had a stain of some sort. The tv didn’t work. The room was supposed to be a non smoking room but reeked of cigarette. The bed was the cleanest part of the room. The night stands were dirty and one had a small puddle left on it. The staff at check in was kind.

It smelled like cigarette and marjijiana. I felt unsafe

They were overbooked and gave away our room before we could check in. Slightly sketchy customer base. We found a better hotel over in a tourist area.

The hotel was also frightening. Bring there made us feel unsafe.

Dirty

Staff is nice. Housekeeping is garbage.

Hotel was old and smells like smoke try to moved to another hotel but the weekend was full of events

And that room has no toilet paper, no shower curtain, mold in the ceiling is the bathroom and mold all over the outside fridge I ask for a blanket and I get handed a crinkle sheet and told that is the blanket. I had to move all my things by hand as they had only one cart and it was in use....I had a full ice chest and a case of water among my regular luggage

We were told that the rooms that we reserved were not available at this hotel. Even at check in they did not tell us that the rooms we reserved and prepaid for did not exist at the hotel, instead they gave us the room that they had and only when we entered the room did we learn that our reserved and paid for room type was not available.

Commode leaked constantly, as did the tub faucet, so had to keep the bathroom door shut in order to not hear the dripping water, but I do have to say the water temperature and volume remained good throughout my shower, so no complaint there. No coffee or snacks or continental breakfast or even blankets for our beds and no changing sheets, emptying garbage, etc. for the second night's stay...bottom line, I guess you get what you pay for.

Dump

Housekeeping went in our room and stole a lot of our belongings 2 days in a row and management did nothing but laugh about it

I did not stay at the property. I booked a stay and cancelled it maybe a couple of hours later and was told that they would waive my cancellation fee but was still charged for one night stay.