DoubleTree by Hilton Fort Worth South

Pay for parking

Who charges for parking for a hotel guest? And the added various taxes were a little much. Overall, a pleasant stay.

The hot tub/jacuzzi wasn't working

Stay for one night , the staff was very helpful

Clean, nice staff, nice breakfast. I would recommnend. Location was perfect for my stay.

“Wonderful stay! The room was clean and comfortable, and the staff were friendly and helpful. A welcoming hotel with great service—I’d happily stay here again!”

Friendly staff, room was great

The furry convention a the broken equipment in the gym. Also there is not a Starbucks like advertised, they only “serve Starbucks” but don’t actually know how to make the drinks.

The room was nice the toilet in room 424 was like a kiddy toilet and so low to the ground it needed a handicapped pullup bar to get off the toilet. None was provided so someone had pulled the toilet tissue dispenser out of the wall a few times and had been sloppily repaired a few times. This needs to be looked at. The window in the living area was fogged over the whole stay. The air conditioner in the bedroom was loud beyond comfort, It was an ok stay but for the money paid for the services provided was not worth overall a recommendation. On Friday there was a Bingo night and the afterparty was moved into the bar where there was a DJ that played music that was so loud it could not have been within proper levels for comfort of the patrons. I enjoyed the O D Wyatt high school reunion at the facility and the staff did a good job serving the event. This was the best part of my stay. I don't normally do reviews on these sites because I don't think they are viewed by anyone that might make a difference

Very professional staff

What i didn't like? The hotel ratings was 7.8 and to me it was abit rundown from what I was use too seeing. Othet then that the stay was ok.

The rooms could stand to be cleaner. The remote and counters were dusty and sticky.

I was there for 5 nights and the attendant cleaning the room never once left coffee for the Keurig. I would not stay here again.

Staff in front desk very nice Bathroom/shower was a little duty. I think need new paint it was moldy

Clean The breakfast

Parking fee

Everything was well done!

Everything was well done!

Myy rico todo y calientito El estacionamiento no deverian cobrarlo

Myy rico todo y calientito El estacionamiento no deverian cobrarlo

I liked the pool and room was nice. Free breakfast and a shuttle from the airport would have been amazing

Very expensive for the location plus they charge to park. The room had noise from the freeway all night! Not worth 300 dollars a night

When checking into the room, everything was clean and organized. Staff always cleaned up very well. Only issue is that the shower glass door is not sealed properly. We found leaks where the water was escaping from. Breakfast was great and staff very helpful!

Everything was great! We will come back!

It was convenient for the event. You have to pay $20 to park. I feel that is ridiculous. Where do they expect you to park when you stay? I booked for one price on Booking.com and I had to pay $30 more on top of that quote that included all taxes and fees.

It was convenient for the event. You have to pay $20 to park. I feel that is ridiculous. Where do they expect you to park when you stay? I booked for one price on Booking.com and I had to pay $30 more on top of that quote that included all taxes and fees.

The original booking stated that there was free parking. Please note there is a $20 per day parking not included in your overall cost. There is a $50 a day deposit and at the end of your stay your parking will be subtracted from your deposit. Any remaining money will be refunded within 2 to 5 business days.

Great hotel for the price. Not the best location right by the highway.

The air-conditioning was lacking. It never shut off even if you had it programmed to a set temp. It also was one of the ones i would expect to have had in my room at a different type of Motel not a Double Tree. My biggest complaint was having to pay a parking fee for a open parking lot with no security or fences in a open area. I could understand if we had been in the city with limited space or if it was a parking garage. But no it was just like every other parking spaces at any other Hotel or Motel open to everyone. Also no one could expaing why i need to pay. the only thing i was told if not i could be Towed.

The outside traffic noise is non stop it’s hard to sleep. And I use a sound machine.

We were at the hotel with several other people for a conference. They left in the middle of the night due to bugs in the room. Our room was very noisy so we moved hotels the next day. The staff was very friendly and helpful.

Very good fresh well presented food

Very good fresh well presented food

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All staff at the hotel were great. Hot tub was cold.

The drain in the shower is not working properly. Very slow. The decorative frame in the bathroom is partly broke.

Very busy and needed more than one person up front. I didn't love that we had to park to stay there. If I am paying to stay price should be included. There were also homeless people outside that made us feel uneasy. On Saturday night when we arrived back there were cops at the hotel that also made us feel uneasy.

Hot tub not heated which was ok as hot as it was but the art ofxhemicals/ bubbles was ridiculous

Hot tub not heated which was ok as hot as it was but the art ofxhemicals/ bubbles was ridiculous

I was not a fan of the breakfast buffet. For the price of 16.95, I shouldn’t be able to see through the bacon on how thin it is. I had to go fishing for my eggs they were so submerged in water and the potato’s were soggy. Needless to say, we chose to eat else where.

The food and drinks at the hotel restaurant awesome

The room was clean, well appointed, and the bed was comfortable. The elevator is in a weird place. When you’re walking towards it, about 1/2 way there, you think you got lost, you haven’t, just keep going. The “hot tub” was more of lukewarm tub. Overall it was a good place to sleep.

i had to pay for parking

i had to pay for parking

Beautiful place. Room was good. Only issue was the bathroom sink didn’t have any hot water. Went to the restaurant and ordered a bacon cheeseburger and it was awesome. I’d stay there again

Muy limpia

Pretty good , Nice people

Our was clean , disappointed when called to the front desk for fresh towels and never received them. Other than that was a good stay.

Bartender was just not worried about helping me or earning any money.. Front desk and cookie were both very professionally done.. Thank you!! But I was very hungry but also wanted to enjoy a game that was on USA.. The waitress tried but couldn’t find it and bartender who was there last November seemed to not want to bother.. Bussing a table had bigger priority.. So, I went to the room and settled in and found USA network and game and at halftime I got in my car and went to Whataburger and had a wrangler with onion rings and went back to watching the game in my room ..

Very nice especially for the price vs others in the area

Shower drain was clogged, toilet not flushing. Restaurant lacked staffing to allow full menu and bar lacked simple supplies such as white wine and tap beer was not functioning. Breakfast was very good as was wait staff. Recommend “stay away”

All good

Amazing staff. Very clean room.

Nice clean room with a helpful staff and good amenities

Great experience. Beautiful hotel!

The hot tub was not even close to being hot. People complained nothing was done. My 7 year old son pointed out that there was blood on the curtains and we were sooo grossed out we told the manager and he moved us and gave us breakfast passes.

Everyone was nice, not a high level property

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Housekeeping was great! We stayed a week with a toddler. Seems like maybe they’re renovating pool area, heavily chlorinated smell, Parking was close to elevator areas, laundry room was efficient for our stay, room was spacious enough for us and everything around isn’t too far from the hotel. Only thing that we weren’t too fawn of was the parking fee, it’s a hotel I would’ve thought parking was free, atlas we didn’t see that they listed parking fee in the description. Otherwise it’s a convenient stay.

Arrived and given a key that opened a room that was dirty/uncleaned. Received a new room that smelt like mold/mildew/stale smoke. Room was humid to the point where sheets felt damp. Walking to elevator last night of stay and was having to walk around cockroaches. Was told when checking in that my parking would be comped for the dirty room....only to go to checkout and it was charged to my room. Won't be staying again.

Nice hotel, clean room

Terrible experience. Handed the list to manager so the next guest wouldn't have to suffer it and she didn't even say thank you.

The food was very good!

Check in lines where long Waited more than 20 min to check in

nice

Very nice hotel. Nice restaurant with Starbucks coffee. Clean rooms. Elevators are far. Rooms are further.

Breakfast was supposed to be included and parking should not be charged for. I paid for my breakfast twice once on the Experian website and again at the Doubletree.

Irina at front desk she was the best!!! ⭐️⭐️⭐️⭐️⭐️Really helped us with all our needs always with a smile a great attitude

Great stay. Front desk staff were super friendly and helpful. Pernell went above and beyond when our toliet wouldn't flush! He got us moved right away!

The hotel was clean and beautiful. The staff was very nice and helpful. The huge issue was they rented a room out that had a/c issues. And just our luck we got it. We thought if we turned it down and waited a little that the room would cool down. So we left and went out. While our nanny and kids were in there. When we came back and I opened the door it felt like a sauna. (Room534) I felt so bad for them staying in there while we were out. We asked to be moved to another room. Unfortunately they only had 5 available and all with a/c issues. The hotel should never rent a room that has a/c issues when it is summer. The room was hotter than outside. The front desk person did offer his personal fan but that was not going to work for my family. It was hotter than the devil's behind in there. So we asked for a refund and left to drive the 1.5 hours we didnt wanna drive home after date night. Hoping to recieve a call from the hotel manager for the refund.

Night desk staff was not friendly. Old hotel that has not been well maintained. Weird creepy vent in shower, toilet ran all night. Bathroom was not clean well. Shower did not maintain a consistent temp.

Bathroom toilet was clogged staff came worked on it unclogged it a little bit but still was not flushing properly. Shower waited 20 minutes to get hot water and was only able to take a lukewarm shower. The drain in the shower also did not drain well so standing water as you shower. Breakfast was included as part of the reservation, but there was no breakfast buffet set out and it was ordered from limited menu, then seen a bill for $20 which I did not sign but wrote a note on it that breakfast was included, only one staff member working the bar and restaurant.

Wasn’t as clean as i would’ve liked it to be. Was going back and forth with the hot water. It was cold the entire first day of our stay

Toilet took 15 seconds to flush, phone in room did not work, ice machine on floor didn’t work, shower wasn’t hot during certain times, sink water not little pressure. I’m not sure if I over looked this on the website but I’ve never had to pay 20 dollars a night for parking at a hotel but I had to here. I never do reviews but I had to for this experience. I will never book with them again!

Ac makes noises

Clean property and very friendly staff.

The staff were courteous, but our room had a musky smell that was very unpleasant and the hot tub had a very funky smell as well. We did call the front desk and they moved us to another room, but that room smelled also.

Great stay.

Everything was awesome especially the pool area

The hotel itself is beautiful. Staff is great. Restaurant, bar, pool, hot tub, elevators, parking... everything was perfect.

Would stay again

Had a great time in this hotel!

So helpful Clean and a great experience

It’s always the best stay I love going there to get some peace and a fresh breath of air!

The food was good but that is seperate from this hotel. And the food is very pricey. I would not recommend this hotel. With all of the beer bottles, used condoms, cigarette butts and all the loud music playing from the cars, it is easy not to feel very safe after dark. It is also right on the highway so you hear all the highway traffic al night.

Ok

I was extremely disappointed with my stay at DoubleTree by Hilton. There were several unexpected fees that were not made clear upfront. They charge $20 + tax PER NIGHT for parking, yet there is no valet and no parking garage—you’re essentially paying just to park outside. On top of that, there is a $50 deposit per night, which adds up quickly. The cleanliness was even more concerning. The shower had visible mold, and our sheets had black spots/stains on them. The hallways were also not clean, and we encountered multiple bugs, including what appeared to be roaches. I took pictures because I honestly couldn't believe this was the condition of a Hilton property. For the price and the DoubleTree/Hilton name, I expected a much cleaner and better-maintained hotel. Between the hidden/poorly disclosed fees, expensive parking with no real parking service, and serious cleanliness issues, I would not recommend this location and would not stay here again.

The bed was amazing, so were the cookies. Great stay

The room was clean the staff were great and helpful

Why do you have to pay additional for parking on top of the room like you’re paying to stay overnight. Parking should be included

After staying there on the past, when it was Radison, it’s improved 110% and I really enjoyed my stay

For it to be a DOUBLETREE, it was lack there of. Room was not cleaned properly, asked for it to be recleaned specifically bathroom. It was not thoroughly just sprayed airfreshner and tidy up. Chair had an extreme amount of stains. Ac unit was falling apart but worked well. My family will not stay here again. The front area was beautiful though.

Clean, space,

I had to change rooms twice and it needed to a 3rd time but I had another engagement and I didn't have that type of time. 1st room I had no hot water. The person offered maintenance to fix and I said no I don't have time. The 2nd room had hot water but the shower door was off it's racked. I called the front desk and she offered maintenance I said I don't have time to wait. Instead of giving me a upgrade l. My room got degraded the receptionist told me she will send maintenance to give me a new key. I said no I don't have time I'm omw. When I got there she told me she sent maintenance to my room. To give me new keys. Then she acted like It was a huge inconvenience to renew a key card. The last room was sorry it had hair and brown splatters on wipeable areas. Then they charge for parking. This hotel is not gated or in a downtown area. Will not stay here again.

Elevators too far from the lobby pool too far from the rooms no continental breakfast

Clean location, helpful staff, and a very smooth process.

Everything was amazing

Told front desk and they did absolutely nothing! Im still in shock! Diamont Elite member bit probably not much longer!!!! Do better please!

Housekeeping never cleaned our room. I had to called room service for extra towels. The walls and doors had a lot of wear and tear. Also, the room had a nasty smell to it.

The only thing that I was a surprise was the $50/day deposit that was required. I don’t recall seeing this in the listing or in the email from the hotel so it was an extra $200 I hadn’t planned on using during my stay. But overall the hotel was nice, the staff were extremely friendly and ready to help. The hotel is in the middle of what appears to be an industrial area so you do have to drive a bit to get to any restaurants or a Walmart. But all in all it’s a great price and hotel.

We were told that the price you see is the price you pay, but when we checked in there was a charge against my card for large parking fee (for nothing special) and a bottle of water charge for what it looked like to be complimentary to guests, but when I questioned the charge they said "Oh that for Members only" Both the parking charge which is a basic lot, no valet or garage, and also the "complimentary" bottle of water LEAVES A VERY BAD TASTE! I'd rather just know this ahead instead of time instead of thinking the room is really the rate quoted as "this is what you pay". Switch and Bait feeling. Well, I had to just had to resubmit this review because they didn't like that I put costs of extra fees, etc. so now I'm leaving out the costs I was talking about above. This property is VERY NOISEY due to lots of street/highway noise practically on the doorstep and beds are very firm. In a not so good a neighborhood. I appreciated the cleanliness but the rest made it a difficult night.

My stay was ok it could have been better

Our stay was short but we will definitely choose this hotel for future visits

Everything was clean, bed are comfortable, staff is great and helpful. Definitely will be going back soon!!!

N/A

My room was so moldy that when I walked in i was hit with the smell. Disgusting, will never return

Room was clean ba

Front desk staff were friendly but when we went down for breakfast we were told that it would be a charge, which we said was fine and were then told they would have to check if it was OK for us to have even with payment. Left and went somewhere else

Charging what they charge per day just to use a basic parking lot with homeless people near by is crazy!

Perfect location to stop for the night on our long travels, The warm chocolate chip cookies made it so much better. Great staff and great facility

Very pleased with our stay & the staff went over the top to accommodate us!

THIS IS NOT A 4 STAR HOTEL. And ridiculous to pay $20 for parking.

The property was beautiful. The room was beautiful cleans everything beautiful. friendly staff. Shower was amazing. The hot tub was the cherry on top. Thank you for an amazing stay and keep up the good work.

Great place to stay,,clean,,no extras and you will have to pay for parking

This was a super nice place to stay but had a few issues only had one working elevator and the toilet wasn’t working but the staff was super helpful.

Clean room

Not too bad probably wouldn’t stay there again

I stayed here due to the fact it was rated a 4 star hotel. I strongly disagree with that rating . Only one elevator worked, toilet had trouble flushing , air conditioning units need to be updated . when we came back that night there was loud music and what seemed to be a party going on down the hall. Had to pay a parking fee. I will say the bed was comfortable, but not enough to ever make me choose to stay at this hotel again.

Everything was clean. The front desk associate was very sweet. Bed and pillows were a little uncomfortable and only 1 working elevator but other than that the stay was good

Staff is amazing, lobby is beautiful, but halls and rooms are a bit outdated. Smell of old carpet is a bit overpowering