Candlewood Suites DFW South by IHG

The hotel is in a great location, the staff was very nice, plenty of food options near by, not to far out, it was a peaceful visit. That said the room we stayed in was suppose to be a queen but it looked and felt more like a full size bed but it was very comfortable. The ac on our floor seemed a little on the warmer side. We had to wake up a couple of times to pick up the ac. We were there only a couple of days so it did not really bug us. All in all we would stay here again if we ever had a trip in the area again.

Clean room and friendly staff

Loved the grill area. Would have liked to have a pool.

Superb

Superb

Good

Within walking distancre from a food area with tons of options!

Superb

Had trouble getting to the right place for the shuttle pick up at the airport.

This is definitely our go to hotel when flying out of DFW! The staff is beyond awesome!! We LOVE them, they treat us so special!! Great location! N/A

This is definitely our go to hotel when flying out of DFW! The staff is beyond awesome!! We LOVE them, they treat us so special!! Great location! N/A

Clean and not far from the attractions we wanted to attend. If you like Pho go to the one across the street. It was the best I have ever had.

Great experience! Will return.

Greatbstay

Good

This facility is run by an outstanding team who truly go above and beyond. I stayed here for my wife’s graduation at AA, and despite a hectic schedule from Sunday through Tuesday... going back and forth to the airport, the transportation staff and front desk were incredibly accommodating. Their support made everything so much easier. What really stood out was how genuinely attentive everyone was. One gentleman, who I believe worked in facilities, even noticed how exhausted I was and kindly helped when I got off on the wrong floor. The entire staff made me feel welcome and well taken care of. Shout out to Miss (I cant spell it and do not want to butcher it, so if you're reading you know who you are! lol), to Becca, Markob and the homie at night. I will forever remember you all and will choose this location over and over again so long as you guys are there.

Room fixtures need a little TLC. Shower wall panel broken and curtain rod loose. Kitchen peninsula wobbly. Staff was very friendly and helpful. Nice to have do sized refrigerator and kitchen necessities.

Nice stay

Clean, quiet and spacious

Everything went as planned, checkin was simple and easy.

Clean room

Loved the room

The overall experience was great!

The overall experience was great!

I loved the staff Chair was broken, unable to sit in it.

I loved the staff Chair was broken, unable to sit in it.

The shuttle was great

Exceptional

Yes

Exceptional

Inside better then outside doesn’t look appealing

Exceptional

Great room and view.

Exceptional

Enjoyed my stay. Quiet and nice area. Would book here again.

Good and safe location. Shuttle buses to airport is very convenient

The staff are very nice!

The room was amazing. But as a traveler, when I visit other cities or countries, I would like the staff to be able to recommend places. (Ex:restaurants or attraction sites). I can easily Google restaurants near me. But I always like to ask the hotel staff/receptionist what place they recommend or any Mexican, Chinese or Bbq place is good. I would like for them to recommend. Not just tell me “I don’t know”. As a receptionist of a hotel you should do your research so when a guest asks you will be able to recommend. The receptionist there did not know anything.

The room was very clean and spacious. I like that they keep the doors locked 24/7, we felt very comfortable and safe.

Great stay

Great stay, friendly staff

Super clean

Enjoyed my stay.

Very clean overall

Room was clean and comfortable will definitely recommend

I would have given 5 stars if breakfast had been available.

The elevator got stuck!

The elevator got stuck!

Close to where my interview was and closer to several restaurants. Also free shuttle service. The staff at the front desk and shelter drivers were so helpful and kind and really helped me out with my job interview with American. They deserve kudos!

Close to where my interview was and closer to several restaurants. Also free shuttle service. The staff at the front desk and shelter drivers were so helpful and kind and really helped me out with my job interview with American. They deserve kudos!

Free AirPort shuttle Body Wash

nice

Our room was next to the laundry. It was loud! No hot water for shower on either morning. Staff needed to “check boiler”. It was clean. Ok for very short stay.

If long term stay was necessary, this will be my first choice.

Overall stay was good.

Very helpful staff

Clean, good neighborhood and conveniently placed by food options. I would stay here again.

Very attentive and helpful staff.

Fast, efficient

Na

Magnificient for the cost

The stay was amazing the room was clean and amazing. The front desk personal was amazing and very professional.

Where will we stay anytime we are in the area. Great room, clean, cool, comfy bed.

Stayed after attending a concert at the AT&T stadium. Hotel was quiet and clean. Bed was comfortable. No issues at all.

Myron at the front desk checked us in. He was great. Gave us an awesome room and was super accommodating. We got in late and he steered us to late night food options walking distance from the hotel. Excellent service. Highly recommend this hotel

The location is good for me, several restaurants and convenience stores around. Some shady walking areas. Full size fridge and kitchen sink is so nice. Room smelled a little funky, maybe needs new carpet or should clean carpet more often.

Great place to stay.

Walking distance to restaurants

Close to DFW airport.

Small room, but it was fine for one night. The top door lock wasn’t very secure but with deadbolt it wasn’t too big of a deal. It was clean and the gentleman who checked us in was very nice. I would stay here again.

Definitely recommend staying here. Quiet, safe. Room was clean, spotless.

The A/C is in the living area not in the bedroom. There is a fan mounted in the wall that is supposed to blow air into the bedroom but i couldn’t feel any air and it was too loud to sleep. If you were in the sofa bed you would be freezing will the person in the bed would be hot. No king beds so this is really best for single people or some couples. I guess because of the eclipse they decided to just about double their prices.

I enjoyed my stay! Hotel was very friendly!!!! The property was walking distance to everything I needed. Has an airport shuttle, clean facility. I love the Dove products! Staff was amazing! Very quiet , I would stay here again

Horrible hotel. Staff rude. Book a normal studio suite queen bed. Non-handicap. They gave me a handicap room. Asked for different room. Front desk lied, said no rooms available. We looked, 3 rooms available. Then asked about those available rooms. They said they can give us whatever room they want. Don't book here! Bad staff and hotel. Will not get what you paid for.

The suites are very convenient

The hotel is clean and the staff was very nice and helpful!

The staff was very friendly. Our room was clean. I have no complaints about the hotel, just other guests slamming doors over and over again. I would stay here again. I also loved that the hotel locks all entries except the main one in the evening.

They sent a shuttle asap. And check in was fast and easy

Thanks to the staff for being so accommodating and allowing me an early check-in. The free transportation to Skyview 7 was an added treat. Thanks again!

Great stay (: shuttle was great too

Clean room, friendly staff, and the hotel is in a convenient location.

Good

I would stay again

Great

I loved how close it was to the airport and the shuttles were great!!!

Great and comfy hotel! Room was big with separate bedroom. Stayed there for a Cowboys game. About a ten minute drive to AT&T stadium. It was perfect! Will definitely stay there again.

Love it

Great stay

It was fine. Quite warm, had to turn ac doen to 70 to sleep. But overall it was pleasant. Wish i could've checked in earlier than 3

Of all the hotels i have stayed at in Dallas this is my favorite. The one bedroom suite was like a i bedroom apartment. It was clean, modern and every staff member was friendly. Anytime we visit in Dallas i will be staying there.

I liked the quietness..

I was very surprised by the cleanliness of the room, everything was in order. Showers were great, I loved the dove soaps in the bathroom. I do wish that there were more television options, perhaps regular cable or something.

It was an older hotel, but clean and convenient area

Thanks!

The room was clean . I wasn’t aware it was a business hotel. Also the next day the house keeper walked in on me at 11:34 a.m. after I said that check out was 12 pm on that day and I wasn’t dressed. Then when I told a manager she acted as if she didn’t believe me.

Great place to stay

Overall the stay was ok. When we arrived in our room housekeeping didn’t remove all the dirty towels and cabinets in the restroom was cracking. When I woke up on Saturday morning to use the restroom I turned the light on and the restroom floor was full of ants. I spoke with the front desk worker and we was moved to another room

Nice and clean. Bathrooms are spacious. Kitchen area very clean. Very quiet hotel. Staff was quick and informative. Wish they served breakfast. But still a great hotel. You can borrow crockpots, drink mixers, family games, etc...

Nice newer hotel. Located near a great restaurant. Clean and friendly staff. We were there two nights but hardly in our rooms. Business and meetings all day and most of the evening. Room are clean and the layouts large with nice amenities. I would def stay here again.

Candleowod Suites was beautiful and clean. My room was an actual suite with kitchenette, Living room area and a bedroom with a door to close. It was so much more than expected. I was only staying over one night but if I had a longer trip it would be wonderful to stay there. Many eating opportunities with in walking distance. The shuttle ride was a nice touch.

I had a great time at this hotel. The staff was excellent, with great amenities and a free airport shuttle, and it was close enough to my convention. My room was great; the only knock on my stay was the bathroom floor tiles moved or weren't set. The bed was amazing though!

Stayed here before we flew out the next morning. Hotel was very clean and updated. Used the free shuttle both too and from the airport. The hotel allows free parking and that makes this place worth staying if only for that.

Amazing time! Late Check Out was a life saver for a late flight!

Very clean rooms and friendly staff

Nice n Clean!

Like the kitchenette area in the room. Plenty of restaurants around. If you like Burgers the "Simply Burgers" was good, close and privately owned.....Disliked the room location, bright parking lot light shone through window, and significant gaps around door let light in that didn't let room get dark as preferred. Room above Easily let walking be heard in our room at all hours. Turning on shower had leak at shower head squirting water on ceiling and out of the shower area. Turned shower head and was able to make it squirt in the shower area at least. No ability to print boarding passes, have to walk to neighboring hotel to do so....

Great stay. I really like the kitchen and refrigerator.

Great location

Nice clean room. Very nice employees. Plenty of food choices close

The hotel was very nice , the room was clean staff was very friendly. Definitely staying here again.

Some of the staff were not friendly. I had no wash cloths upon checking in my room. The tub didn’t look fully clean. Staff member got rude when i asked if i could get wash cloths. Also said in his years of working he’s never seen anyone not check to see if they had everything/a clean tub as if i were lying about not having wash cloths ect. Also the toilet handle was broke that left the toilet running all night. I wont be staying there again.

Very quick check in, bed comfortable and room clean. Very good layout.

Clean and very nice property and staff

The only thing I would request is to add USB charging ports in the room. I asked the front desk guy where the closest store was to get a charger box and he graciously gave me his to use for the evening.

Room came with a complete kitchen area including full sized fridge, stove and plenty of counter space. Altough i didnt need the use of a kitchen, it was refreshing to have one available

Hotel clerk was very short and was clearly agitated when I checked-in, she did not speak English well......

The havac in our room did not work at all. The papal on the wall would not turn it off or adjust it and you couldn’t adjust it from the actual unit either. So we froze all night with the school not shutting off and in 20 degree weather outside

It was very well kept and the work personnel was very helpful and courteous with me

Clean hotel with friendly staff. Close to restaurants and family.

Everything great except the fridge was noisy in the middle of the night