Red Roof Inn & Suites Euless - DFW Airport Southwest

thnku. rahim

Very poor

Exceptional

Good

The hotel was spotlessly clean, and the staff were incredibly friendly and welcoming from the moment we arrived. It was also perfectly located for everything we wanted to do on our trip, making exploring the area completely stress-free. As an added bonus, the parking felt very safe and secure, which gave us great peace of mind. We would absolutely recommend this property and stay here again.

The only word to describe this hotel is janky. I’m not a fan. Even the towels were scratchy cheap and sketchy

Staff was very kind and the room was clean. Convenient location for a short stay

The spacious room and first floor. Location What breakfast? didn't see any. Had to ask when did the rooms get cleaned. Just picked up dirty towels and replaced I gathered my trash and placed near the door after I seen room wasn't being cleaned or freshening up, just replaced the towels

The spacious room and first floor. Location What breakfast? didn't see any. Had to ask when did the rooms get cleaned. Just picked up dirty towels and replaced I gathered my trash and placed near the door after I seen room wasn't being cleaned or freshening up, just replaced the towels

Exceptional

Exceptional

Just wish they had some kind of breakfast available.

Every time I've stayed here has been great but t

Every time I've stayed here has been great but the last time wasn't so great my air conditioning didn't work properly it only came on when it wanted to and shut off on it's own + my shower only had cold water no hot water I had to take a cold shower room221 needs to fix its hot water and air-conditioner before they rent it to a customer im still going to stay here bc I like it but im just not going to except being put in room 221 again.

The staff was very nice and knowledgeable and check in was quick, but maybe the sticky floor in the bedroom was because they didn't use hot water to rinse the floors after mopping them?

Everything Nothing

The day before booking I received the email early morning: Thank for you your stay, please rate us. Omg, I had got heart attack at that moment because that moment I thought I missed my flight and got one more gray hair. The room was dirty, it smelled like urine, the pillow was in yellow spots, toilet plastic parts were not adjusted and I found them in the middle of the bathroom. When I came to the host to complain I encountered indifference and he only repeated "The room was cleaned". I have asked for another room I had to pay an extra 16& for the upgrade because I was offered a king instead of quinn. When I asked for an upgrade for free (because the hotel is responsible for cleanness) I was told it was impossible because of booking on booking.com. SO totally I paid ~ 82$. I had to sleep somewhere 3 hours before my flight. King's room did not smell bad but was still super dirty. The toilet paper holder was in someone's poppies. I had to sleep on my towel and cover myself with my jacket. It was terrible. In general, this sort of hotel should not exist in the world, in this place, you can not respect yourself because when you come inside the room AC and light are OFF, the bathroom is ugly, there are no blinds on the window, only curtains folded into a roll and laid on the windowsill. DO NOT recommend this place for stay, drive by. cleanness, host service, no refund, price, place, parking, luggage trolley, no blinds, ac off, poopies in the toilet, dirty microwave, dirty fridge. unfortunately do not have a picture of the smell

Nothing

Exactly what I needed last minute

Wonderful staff & clean rooms will definitely stay here again

Arrived ~10 PM, no issues at check-in, lobby seemed clean. Up to room, hot shower, comfortable bed, wifi was fine, working refrigerator, & microwave, good AC. TV signal was glitchy - kept freezing up on every channel. One wall outlet hanging out, but I was able to push it back in. Bathroom sink drained very slowly. Pool out back didn't have any water in it, but I didn't need it anyway. Close to airport, right off highway.

Poor

Bugs in my bed Bugs in my bed second time first in the bathroom

Bugs in my bed Bugs in my bed second time first in the bathroom

The swimming pool was not available

The room was very small and the walls were very thin. The people next to us were smoking weed and you could smell it in our room. The door locks did not work. It had a joined room door and that lock that was also broken. We did not feel comfortable leaving out personal belongings in the room while we were at work during the day. The sink was clogged and did not drain properly. The queen bed was a full size bed, so it was very small. The towels were small and thin. The pool and vending machines were not in working order. Overall the room was clean, but very basic. The parking lot was well lit. I was just not comfortable staying here at all. I did not feel safe.

Staff friendly, my room 232 was the worst room in the hotel. My curtain didn't close all the way & was exposed to cars driving into the lot. My door never locked, I felt unsafe a night, the toilet flushes sometimes and there was a long red hair in the tub. I went to the desk for a manger 2 different times and the manager wasn't in

Good place to stay, my only complaints would be the extremely thin and rough towels and no hair dryer in the room as advertised online.

Pretty nice stay! Our only problem was that the towels were dirty! but other than that a comfortable room!

Had bugs in my room Bugs

Had bugs in my room Bugs

Superb

It was really clean and air conditioner worked fine. They were very helpful for getting us new towels each night.

Hotel was clean. Staff was very helpful. One of the lovals told us about the area not being great but we felt comfortable and did not see anything sketchy.

It was close to the on-ramp and to the stadium. We were relocated twice because of mold in the first bathroom and the absence of a landline in the second room. In the third room, the floors and counter were dirty, and the bedding was stained. I also overheard the front desk on the phone saying they raised room prices because of a concert this weekend.

There wasn’t any breakfast. I like more counter space in the bathroom

There wasn’t any breakfast. I like more counter space in the bathroom

It was close to the on-ramp and to the stadium. We were relocated twice because of mold in the first bathroom and the absence of a landline in the second room. In the third room, the floors and counter were dirty, and the bedding was stained. I also overheard the front desk on the phone saying they raised room prices because of a concert this weekend.

Check-in was smooth, the room was clean, and the bed was very comfortable. I would definitely stay here again and highly recommend it to others.

.

Clean room and parking lot. Would book it again.

Very clean hotel and room. Vending, pool out of order. Coffee was gross (there is a Starbucks nearby) and no breakfast. Cleaning and front desk staff were friendly.

My room was very clean. It was quiet. The bed was comfortable. Nice stay.

Excellent rooms, clean great a/c and superb customer service

From the front desk to the room everything was trashy

Parking was easy , staff was nice and room was nice

Room smelled funny, and was bare. No closet, no hangers to hang our suits. We wanted some water, but the front desk only accepted cash. Wouldn't stay there again.

Clean room

Y

Convenient location, quite for area, clean and comfortable room.

The room smelled like cigarettes and the buttons in the AC unit were broken. Couldn’t figure it out to get it going. Ended up leaving in the middle of the night for a nicer hotel.

My boyfriend and I just needed a night away and this was our spot!! The room was great! Nice and clean and sheets, blankets and pillows were so comfy! Staff was very friendly and made it super easy to check in and out. I would come back here for sure

Technical issues

It wasn't completely spotless. Had a slight smell and no soap to bathe in . Front desk staff was friendly

Staff was great. Price was relevant to quality.

Parking was easy

Everything was great

also the ad said free Wi-Fi there was no Wi-Fi no Internet had I known that I would've went someplace else...

Room was clean and staff was polite.

Great, clean, and very secure. Thank you, and looking forward to my next stay.

Excellent service

I parked in the same handicap parking the whole time I was here. They don’t supply facial tissues or any sundries. There isn’t an offering of extra small things one might need if forgotten. The carpet outside of the elevator on the second floor stays horribly dirty. Housekeeping is very loud knocking on doors at 9am! The guys at the front desk are very pleasant, kind & helpful. They are dog friendly however the grounds are not areas friendly to walk your dogs. You have to walk them in other areas down the road. It’s really nice to have a Starbucks two doors down. The coffee here is really bad! All in all I kept to myself and had my peace.

Honestly one of the best places I have stayed in a long time. Beds were so unbelievably comfortable. Nice staff and clean rooms. Thank you for the wonderful stay.

It was a good experience with good workers

The staff was awesome. Very nice people. Clean room. My kids and i had fun.

Everything was clean and near

Needed a place to stay close to DFW. They gave me an upper room when I requested. (Usually I get allergies satying in ground floor.) The only thing I noticed was upstairs there was a strong smoke smell. But not in the actual room. Carpet just by the elevator was dirty but that was the only spot

Clean & friendly

Parking area is safe. Nice clean room.

Smelled a bit bad. Bathroom was not cleaned, especially the toilet seat and tub. The previous room was good so perhaps the cleaning people are not all good.

It worked for me

Good location!

Affordable

The rooms were clean, and the parking looked very safe

The room, facilities and surrounding areas were pretty good. They have a kind and gentle staff. The only thing is that the room had a weird smell like humidity. Besides that everything was pretty well.

Good stay

The room doors are difficult to close and you can hear other guests slamming the doors from very early on, and apart from that, the smell of marijuana.

Everything was recently remodeled which was nice. The cleanliness was okay but still could be a little better. Honestly, I think it's probably just from the remodel. Just needs a little bit deeper of a clean. There was nothing extra exceptional about this hotel but there wasn't anything that was glaringly bad either. It was a great hotel for the price, and I would for sure stay again if in town.

Good stay of you're on a budget beds are old and lumpy, the smoke alarm started chirping 1 am and no one would answer front desk

Good place to stay

The room and area was nice, quiet and clean! The staff was accommodating and friendly. Great stay!

It was ok … not a bad price

staff - terrific very helpful and friendly

We booked a non smoking room and it smelled like cigarettes in there. We also had roaches in our room and the night clerk said he couldn’t do anything about it because we booked through Hotels.com We didn’t get any kind of discount when we check out either.

Nice hotel

Just checking in sometimes a little inconvenience

The Room was small and the ac was very loud

Quiet place great stay but no travel size tooth paste and need proper towels and white sheets for bed instead of colored sheets and better pillows but other than this great staff … need first aid kits cant have a facility without first aid kit

The motel was installing new furniture. The staff worked very well to make my move to another room seamless and easy.

Everything was great

Really dirty. Construction debris everywhere including the rooms. Bathroom door didn't close. No aitomatic doors for pwople in wheelchairs and on crutches.The counter guy watched me struggle with the luggage cart in the door for several minutes and didnt help. No breakfast, only bad coffee

Nasty

Thank you clean and renovated...

Eveything looked old and dirty. We checked out after 30 min.

Close to Airport, stadium and conference center. Friendly and very helpful staff.

The beds were very uncomfortable and got very little sleep.

We found cockroaches in our room and I would like to see about getting a refund. The room was dirty. The bedding was dirty.

There was no breakfast available, only coffee. There was a toaster, but nothing to toast. The desk clerk did say they were still waiting on some ‘big’ things that haven’t arrived yet, but didn’t elaborate.

It’s fine - about what you would expect. It was 90+ degrees over Memorial Day Weekend and the pool was closed. There was no pool furniture in place, so it was obvious the pool wasn’t unexpectedly closed due to a mechanical failure. This wasn’t communicated online during the reservation process. Very disappointing.

The room iand bath is clean

Staff came off as disingenuous and unconcerned.

The staff was wonderful. I’ve stayed here multiple times. Me and my son are waiting on our apartment to be ready. Every stay has been wonderful. Housekeeping is amazing and respectful. Will definitely stay again and recommend.

It was very poorly

During my recent stay, I encountered several issues that affected my experience. The television was not functioning, and the air conditioning unit had a leak. I reached out for assistance with the TV, but unfortunately, no solution was found. Additionally, the door lock was malfunctioning, which raised concerns about security. I also felt that the management could improve in terms of customer service and showing appreciation for guests. I would appreciate any suggestions on how these issues might be addressed in the future. Thank you!

The property is very outdated and should throw that breakfast away, to pretend they never tried it. TV did not work. Sheets and towels were dingy, but the place was clean. No bad smells or nothing like that. Just needs to update the bedding, towels, TVs, and add headboards for king size beds.

I booked through expeeida. The 1st guy actes like he cpuld not find my reservation. Told me i needed to call expeida. His boss came and the guy from the morning came. They found me right away and the morning guy called to get it settled. Took me over an hour to get into my room after traveling all day. The 2nd night was ok. I liked starbucks was 2 doors down.

Everything

Staff was very helpful

Decent older property. Just needed somewhere to sleep, so it worked. There was very much a smoke odor in the halls.

Decent for price

Advertised breakfast. No breakfast, not even coffee in the room or in lobby!

Under renovations at the moment

na

i liked everything

it’s just a basic motel room . Breakfast is nothing more than toast and single pastries to go . No coffee or hot food . We only stayed because we needed a place to stay after a late concert . Our original hotel Extended Stay America canceled on us 4 hours before arrival saying they were over booked . I think it was because they found out there was a concert in the area cuz the prices sky rocketed that day and they wanted to make more money off our room . Even tho you reserve a room always call the day off to confirm your stay . This was a lesson learned .

Good

No hot water. No smoke alarm. The tube was not clean, it had someone else hair in it!! The air unit was very very loud!! They say they serve breakfast they only have toast. I was like wow really. The cleaning lady had a very nasty attitude!! I was very disappointed with this one. And it had great rating.

Renovating, clean,and,staff washelpful,but really disappointed w/continental breakfast

They are renovating the property. Our room was quite clean, but drywall dust was in the carpet outside our door. Also, no coffee available in either our room or at the continental breakfast! I nearly fainted, haha. I am sure it will be better when renovations are completed.

Good customer service