Tru By Hilton El Paso East Loop 375
About Tru By Hilton El Paso East Loop 375
Comfortable Accommodations Tru By Hilton El Paso East Loop 375 in El Paso offers clean rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, TV, and free toiletries. Facilities and Services Guests can enjoy a fitness room, elevator, 24-hour front desk, outdoor seating area, and games room. The hotel provides a continental buffet breakfast with juice and pancakes. Local Attractions Located 8.1 mi from El Paso International Airport, the hotel is near Chamizal Park (14 mi), Benito Juarez Olympic Stadium (14 mi), and El Paso Museum of Art (15 mi). Other attractions include Ciudad Juarez Cathedral and Hueco Tanks State Historic Site. Guest Satisfaction Highly rated for room cleanliness, the hotel ensures a pleasant stay for all visitors.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, modern aesthetic, and friendly staff. However, there are some recurring complaints about the lack of certain amenities, such as microwaves in the rooms, and issues with the air conditioning and shower temperature. Additionally, a few guests have mentioned problems with the hotel honoring quoted rates and issues with pet-friendliness.
- Clean and modern aesthetic
- Friendly and helpful staff
- Lack of certain amenities, such as microwaves in the rooms
- Issues with air conditioning and shower temperature
- 5/5
Really clean, friendly staff, and nice place to stay with family
- 5/5
Really enjoyed this hotel, very nice amenities, attention to detail and nice touches that other hotels of comparable price do not offer. Specifically the gym, the shop, the rooms, the TV, all was excellent.
- 5/5
Clean and friendly service NA
- 4.5/5
Really hard to find. Needs more sinage!!
- 5/5
Clean, fast check-in, and delicious breakfast.
- 4/5
Very good
- 5/5
Good to go
- 5/5
They could most definitely notify their guests that an "incidentals fee" hold would be a thing at check in though.
- 5/5
Clean comfortable and breakfast was good
- 5/5
Exceptional
- 5/5
Great service and great facility. Your staff was just excellent all the time.
- 1/5
Arrived to my reservation and the hotel was overbooked and did not have my room. Proceeded to go hotel to hotel for 45 minutes to try to find a hotel with an open room.
- 5/5
Excellent customer service
- 4/5
Only stayed that one night Helpful staff and front desk help was excellent
- 5/5
Exceptional
- 5/5
It’s always a good stay
- 5/5
N/a
- 5/5
Clean
- 4.5/5
Bed was comfortable. Room was spacious and beautiful. No pressure in the shower. Food didn’t have taste to it.
- 5/5
Great shower and soaps. Comfortable bed!
- 5/5
The lobby was so cool Needs more options for breakfast
- 5/5
Everything from the staff to the cleanliness of the room Nothing
- 4/5
Very good
- 5/5
Exceptional
- 5/5
Great place clean everything on point coffe a plus pool clean pool table over 👌 all
- 5/5
The breakfast was amazing, fully enjoyed it every morning I was there. The rooms were very comfortable as well.
- 5/5
The toilet tissue was real rough, otherwise all good. Love the breakfast choices and I cannot forget the fresh delicious cookies
- 4/5
Property was good and the stay was pleasant.
- 5/5
Amazing staffs and customer service is top notch.
- 5/5
Exceptional
- 5/5
Amazing
- 4/5
Good👍
- 5/5
I love all the staffs they are very welcoming and helpful, the breakfast was great and delicious, room was spacious and neat, air conditioning was working perfectly. Perfect hotel to stay.
- 5/5
Staff is always helpful and this is very convenient for my visits to EP due to location. Clean and efficient.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
The hotel is in a great location with plenty of restaurants nearby. The property was very nice, clean, and well maintained. Everyone on the staff was friendly and welcoming. Our room was spotless, and the bed was extremely comfortable, making for a great night's sleep. I would definitely stay here again.
- 5/5
The hotel is in a great location with plenty of restaurants nearby. The property was very nice, clean, and well maintained. Everyone on the staff was friendly and welcoming. Our room was spotless, and the bed was extremely comfortable, making for a great night's sleep. I would definitely stay here again.
- 5/5
This is my family’s second time staying at Tru and we are very happy with the friendly hospitality. Easy access to restaurants shopping and freeway’s. Fun games for teenagers and easy pool access. Breakfast is great and delicious. We will definitely stay again on our future visits to El Paso.
- 0.5/5
Bad
- 5/5
Staff was nice and everything was super clean
- 5/5
👍👍
- 5/5
Spotless place and room. Great breakfast spotless too. Great staff. Above great.
- 4/5
GOOD IN GENERAL
- 2.5/5
Staff was friendly and helpful. Nice pool. Close to stores and restaurants. Bed was comfortable. No closet space or an adequate place to hang cloths. There was a clothes rack but it was right above the coffee maker so we had to move it to be able to hang our clothes.
- 2.5/5
Staff was friendly and helpful. Nice pool. Close to stores and restaurants. Bed was comfortable. No closet space or an adequate place to hang cloths. There was a clothes rack but it was right above the coffee maker so we had to move it to be able to hang our clothes.
- 5/5
.
- 5/5
Excellent
- 4/5
Is good location and clean
- 5/5
Todo limpio y huele limpio el hotel recomendado 100% muy bonito el hotel cerca del aeropuerto y de tiendas
- 5/5
Breakfast was great, hot, fresh ( the toaster is a little slow). The front desk clerk was very helpful with my many questions and needs. It was a very fun experience
- 5/5
Very well kept modern and trendy hotel with a good breakfast and clean cold ❄️ rooms. Well located about 10 miles from the fountains shopping, the mall and airport.
- 5/5
The Room was perfect! the breakfast was well serviced and the small store they have came in handy!
- 5/5
The room was clean and I loved the "Welcome" banner on the TV. Staff was welcoming as well. We were 25 minutes from the Sun Bowl but it was worth.the drive.
- 5/5
We've stayed here about four or five times over the last three years. It's a cheerful place to stay. We'll stay there again.
- 5/5
Staff was extremely helpful. Great location a lot of restaurants nearby.
- 5/5
Super friendly staff, breakfast was amazing. Ac worked perfectly
- 5/5
Always love the Tru design concept!
- 5/5
Clean spacious room
- 1/5
Terrible service
- 5/5
Room was clean and staff were extremely friendly. Kids loved playing all the games in the lobby. Breakfast was great as well. We’ll be staying here again for our next visit.
- 5/5
We enjoyed the room, breakfast, and the soft drinks! Tru by Hilton off Edgemere exit located in East El Paso was fantastic! The price was just right!
- 5/5
Breakfast needs improvement!
- 4/5
Yes everything was fine.
- 5/5
Good stayed
- 4/5
Real basic gym, good location
- 5/5
Excelente
- 5/5
Great property, room is super clean and neat, would come back
- 5/5
great
- 5/5
Clean room, Staff was friendly, beds was comfortable and it was quiet. Close to the places we needed to be at. Rooms was really nice and bathrooms was spacious.
- 2/5
Overall ok.
- 5/5
You dont even have to leave the hotel...everything was perfect. My son loved it
- 5/5
A c kep the room cool
- 5/5
Kind staff who was quick to answer any questions, clean room, and delicious breakfast! Would come again!
- 5/5
Starbucks just to name of few of the businesses close by Quite hotel even though air planes fly close by not too often Good breakfast enough to save you almost $100 on any regular restaurant I’ll definitely comeback to this hotel again
- 4/5
Disappointed no coffee machine in and breakfast was cold.
- 5/5
Room was clean and quiet. Staff was helpful and pleasant.
- 5/5
The hotel is spotless, the rooms are clean, breakfast is great and the staff is friendly and helpful. Will definitely stay again!
- 5/5
Clean room, staff is friendly, great games for the family
- 5/5
Everything was absolutely great! From check in to check out
- 4/5
The room was attractive and clean. The bed was not comfortable . The staff was friendly and helpful.
- 5/5
A very warm welcoming staff with friendly faces, impeccably clean hotel and rooms, with a delicious variety of breakfast choices.
- 4/5
The rooms are small but efficient and everything was clean.
- 5/5
Fresh breakfast
- 5/5
The room was great!
- 5/5
Room was great and the check in was easy and quick. The employee that checked us in was great! She was friendly and just overall pleasant and helpful!
- 5/5
This place was surprisingly good. I liked the way families were there in the common area, enjoying the pool table and the foozball table. I liked the small but adequate gym. The staff was extremely helpful though as is typical these days, overly taxed with too many duties for one person. The rooms were clean and large. There were good bathrooms- not smelly, not old, good water pressure. The price was just right for this little treasure. Thank you!
- 5/5
Perfect!
- 5/5
Breakfast was excellent.
- 5/5
really nice place to stay.I travel a lot and this is one of my top picks
- 3/5
Room was ok. Stayed 4 nights and housekeeping didn’t clean room. Had to ask for towels and toilet paper. Staff were very helpful and kind. Breakfast was good!
- 5/5
The place definitely looked clean and modern staff was friendly.Beds were comfortable
- 5/5
Clean and comfortable
- 5/5
every thing was excellent rooms clean, staff was out standing.
- 4/5
Clean, convenient, and friendly staff. Only reason not 5 stars was that there was no coffee maker in room.
- 5/5
Friendly check in staff. Lobby very comfortable and welcoming. Fun space with TVs, pool table, and games to play to pass time.
- 5/5
Very nice and clean . Friendly staff. Thank you
- 5/5
Room was clean and large. Nice bathroom.
- 5/5
It was a stress free stay
- 4/5
My only real complaint for the hotel was that our room didn’t have a closet. This is the first time I’ve stayed in a hotel without a closet, and it definitely made the stay for our family a three trickier than it needed to be.
- 5/5
Clean rooms, nice area in the lobby, where our family was able to visit. Very courteous and attentive staff.
- 5/5
We've stayed here three times in the past year and really like everything about it. It's conveniently located near all the places we needed to visit, some of which we could walk to.
- 5/5
Check in was a breeze, got to room and didnt have a renote, when back down to front desk, they found one, went back to room and had no channels went back down to front desk and told them but they said there maintenance are gone for the day and couldnt do anything for it till morning. Other than that beds comfy, so are pillows, room was clean, no trash bags though in trash cans.
- 5/5
Its excellent
- 5/5
Welcoming staff on check in working the front desk
- 5/5
Garrett and Cesar were excellent. Garrett I believe was his name checked us in. He was super nice and helpful. Cesar checked us out. He was very friendly and had a great sense of humor.
- 5/5
Friendly front desk workers. Very kind and went out of their way to please everyone.
- 5/5
Clean room great staff and nice área
- 5/5
Visited with a friend for two nights for some great hiking in the area. Hotel was perfect for us: nice vibe, new, clean, comfortable, and all the nice touches. Staff encountered were great. Breakfast was perfect to get younstarted. Location good for us as we had to head east towards the Guadalupe Mountains. We ate at the BBQ place and Mexican restaurants within walking distance. Only minor issue which isn't really the hotel's fault, is all the road construction in area which made us drive in circles trying to find the parking lot a couple of times. But I would definitely stay there again!
- 5/5
.
- 5/5
Location. Quality of room & bed. Happy friendly Staff
- 5/5
Awesome Experience!
- 5/5
Fresh baked cookies on arrival and cool, modern entry fruit very welcoming. Room was clean and had everything one needed for a good night's sleep. Free breakfast was pretty decent and convenient to enable us to be on our way first thing in the morning. Would stay here again for sure.
- 5/5
I really liked the breakfast , I didn't like that it didn't have a microwave in room , had a big party with us , and had to wait in line for the microwave till everyone had their turn ... Staff was great ... Rooms were awesome ... Didn't get to use , but had a pool table , foose table , and a air hockey table ... Lots of board games in an awesome lobby .. there was a lot of restaurants in the area ..
- 5/5
This place always convenient and clean. And the staff are always friendly.
- 5/5
Great service
- 4/5
Pricy but nice
- 5/5
Amazing staff! Followed up with text messages to see how thi gs were going and if i needed anything. Will stay there again!
- 5/5
Great s r ice nice location and super comfy rooms. The atmosphere was amazing
- 5/5
Great spot