Tru by Hilton El Paso Airport
About Tru by Hilton El Paso Airport
Comfortable Accommodations Tru By Hilton El Paso Airport in El Paso offers air-conditioned rooms with private bathrooms, free toiletries, and modern amenities including tea and coffee makers, hairdryers, refrigerators, and TVs. Leisure Facilities Guests can enjoy a year-round outdoor swimming pool, fitness room, and elevator. The hotel provides a 24-hour front desk with English-speaking staff. Local Attractions Located 1.2 mi from El Paso International Airport, the hotel is near attractions such as El Paso Museum of Art (6.2 mi), Sun Bowl Stadium (6.8 mi), and Scenic Drive-North (2.9 mi).
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel's location is frequently praised, being close to the airport and local amenities. However, cleanliness, comfort, and customer service are major areas of concern, with multiple reports of unclean rooms, uncomfortable beds, and rude staff.
- Convenient location
- Affordable pricing
- Unclean rooms
- Uncomfortable beds and furniture
- 5/5
Comfortable
- 4/5
Great property. However, the rooms are very small.
- 3/5
De igual manera las habitaciones entran mucho ruido.
- 5/5
Clean Room and Hotel, excellent service
- 2/5
No me gusta que no tengan quien hable español y que te ayude me cobraron una habitación 3 veces a mi tarjeta y es hora que no puedo resolverlo
- 5/5
Clean room
- 4/5
Good location
- 4/5
This hotel was about par for Tru. The breakfast area is what kept me from rating this hotel great. Coffee urns and yogurt machines were empty and no one came out to check on foods the entire time we were eating to ask about refills. Bananas were bruised so badly I had to throw mine away.
- 4/5
This hotel was about par for Tru. The breakfast area is what kept me from rating this hotel great. Coffee urns and yogurt machines were empty and no one came out to check on foods the entire time we were eating to ask about refills. Bananas were bruised so badly I had to throw mine away.
- 5/5
The hotel was very clean and nice however the room cleaning every other day should be changed to every day. When you leave your room to go enjoy your day you don’t want to return to a dirty room with used towels , trash and an un- made bed. Other than that our stay was great. Staff was very friendly, nice and pleasant.
- 5/5
This property was very, very clean. It had a fresh smell. The staff was very friendly and professional. Location was very convenient to the airport. NA
- 5/5
This property was very, very clean. It had a fresh smell. The staff was very friendly and professional. Location was very convenient to the airport. NA
- 5/5
Easy parking, new facilities and clean and modern rooms.
- 5/5
Nice rooms and brand new hotel. Nice area too.
- 5/5
The hotel is very clean! Wonderful breakfast!
- 4/5
Breakfast needs a little work
- 5/5
Beds are very comfortable. The room was very clean. They have different areas for family to relax and play, loved it.
- 4/5
Breakfast needs a little work
- 5/5
Beds are very comfortable. The room was very clean. They have different areas for family to relax and play, loved it.
- 5/5
It was clean Nothing
- 5/5
It was clean Nothing
- 5/5
Great breakfast, clean rooms, the gym was also great!
- 5/5
Great breakfast, clean rooms, the gym was also great!
- 5/5
Very clean room great staff
- 5/5
instalaciones nuevas, personal atento, ubicacion centrica, y area alrededor muy util
- 5/5
I really enjoyed my stay! I’ve stayed at this hotel in other cities in Texas before and have never had any issues. The room was just as described, clean, and comfortable. The only thing I noticed this time was a slightly unusual outdoor like smell in the room. I’m not sure if the A/C filter may need to be changed or checked, but other than that, everything was great.The breakfast was delicious! The pancake machine was a little weird, but everything else was clean, fresh, and well stocked. The lobby was also very unique and eye catching I really liked the atmosphere. Overall, I had a great stay and would definitely stay here again!
- 5/5
Everything was fine
- 5/5
Everything was fine
- 5/5
Clean and convenient location
- 5/5
El hotel esta en muy buenas condiciones, el desayuno gratis es bueno
- 4/5
Habitación limpia , hotel nuevo. Solo se escuchaba todo el ruido del pasillo no pude dormir bien.. Les falta mejorar la eliminación del ruido
- 5/5
Room was clean and quiet
- 4/5
it was clean, bed was comfortable, and i really can’t complain because the place is/was new. despite being a budget hilton, this hotel is better than many in el paso — particularly the tru location on joe battle, which i refuse to stay ever again.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
Parking was well lit, room was very clean as well as the rest of the facility. Breakfast was ok.
- 5/5
Would stay there again for sure maybe just add a little bit more variety to the breakfast but free u can't beat it
- 5/5
The rooms were nice and clean the staff was friendly i highly recommend.
- 5/5
Top notch hotel at a great price. Family friendly
- 4.5/5
Breakfast wasn't the highlight for us, but we found things that worked for us.
- 4.5/5
Breakfast wasn't the highlight for us, but we found things that worked for us.
- 5/5
The staff was friendly and welcoming throughout our stay. One moment that really stood out was when a staff member took time out of her breakfast routine to make chocolate milk for my toddler nephew. It was such a small but thoughtful gesture, and it made for a great start to his day! This was a great place for a quick overnight stay. We also really appreciated the mini market inside the hotel, which came in handy for late-night snacks after arriving so late. The outdoor pool and indoor pool table were added bonuses and provided great entertainment for my nephew during our stay. Overall, Tru by Hilton was convenient, quiet, comfortable, and welcoming—exactly what we needed for a quick stay near the airport.
- 5/5
Beautiful hotel with clean rooms and comfy beds
- 5/5
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- 5/5
Clean and friendly staff
- 4/5
The location was great close to everything. The room was super clean. I wish the staff was more helpful as I asked for new towels and I didn’t get them until the next day.
- 5/5
Everything looks clean and I love the youthful look, staff very friendly. Thank you
- 5/5
Clean room, friendly staff, nice breakfast.
- 5/5
Excellent staff and place to stay at
- 4/5
Very clean. Good amenities. Staff at check in seemed bothered by assisting or greeting guests. I would for sure stay again though.
- 5/5
Good breakfast, excellent equipped gym.
- 5/5
Nuevo, limpio, cómodo, bien ubicado
- 4/5
Very nice and clean for the price.
- 5/5
Well maintained and friendly staff
- 5/5
The rooms were clean and the beds and pillows comfy! Also got a room for a decent price! We plan to come back!
- 5/5
The dog area outside looks well maintained. The staff was nice and friendly.
- 4/5
Clean, however the hotel need another interior decorator to add/change or move things around.
- 5/5
Loved it
- 5/5
Great hotel and amenities for the price.
- 5/5
I had no camplaints. Room was cute and clean!
- 5/5
The front desk staff were wonderful and the entire place was spotless. Would ABSOLUTELY recommend staying here!
- 5/5
Absolutely great place and even better people! The staff was incredible; from the front desk to the cleaning crew! All so pleasant; made our stay feel like home!!!
- 5/5
Great for families. It was clean and smelled good in every area. Staff was polite at all times. Area not extremely busy and close to delicious restaurants.
- 5/5
Everything looks great
- 5/5
Staff was amazing especially Luis ,
- 5/5
This hotel was perfect! No need to bring body soap, shampoo, conditioner, nor body lotion, and this stuff is not your generic stuff that other hotels provide this is pretty good stuff in big bottles. Plenty of parking, rooms were very clean and staff was very nice when we checked in. Even the supervisor for house keeping was friendly so I’m thinking everyone at this hotel loves their job. Even though we were close to the airport, we maybe heard one airplane the whole time we were there. This hotel is a keeper if we do come back to El Paso and need a place to stay!
- 5/5
The staff were very friendly and patient. Very clean and fun place to stay at.
- 5/5
Hola todo muy bien una sola cosa después de hacer el check in baje a ver si las botellas de agua te las cabañas gratis o teniamos que pagarlas pero estaba una persona Americana registrandose y a el la persona de el mostrador que le ayudo le ofreció botellas de agua y a nosotros no nos ofreció hasta que le pregunte entonces me dio no quiero pensar que me están descriminando por ser Latino gracias.
- 5/5
The hotel feels almost brand new so everything was clean and immaculate. Great value for the price!
- 5/5
We could hear it even with the dolor closed.