Quality Inn And Suites

nothing everything. It is a dump. I will lnever stay there again. I cant believe how much the hotel has gone down, America use to be able to depend on a brand but those days are over

Our stay was amazing. Very satisfied with the rooms and the cleanliness. Amazing service from the staff as well.

Venue.. near airport

The swing latch on the door was a little loose/broke and there was a spot on the top piece of the bed linen. However staff was very nice and helpful and the stay overall was fine.

Excelente instalaciones y esta en muy buena Ubicación....Super recomendable...

Neighbors were quite noisy; playing poker outside my door. Fortunately they quit about 10:00 PM.

Clean room with very friendly staff. Plenty of parking

Nice place to stay

The cleaning stuff member don’t respect the sign hanging on the door they begging knocking the door at 9am

Complete breakfast

-The room is not quite clean, dirty floor, air in the room is not decent enough to breath. Everyone in my party started to sneeze, running nose while staying in the room, our symptoms were gone after we left the place. -The bathroom windows, doors, floor are old and should be remodeled.

Clean Room nice staff very good Breakfast

Usually, Quality Inn offers reliable, basic, no-frills lodging. But this one in El Paso had a few more aspects to commend it, including: convenient location right off the freeway, ample parking right near our unit, near the airport, self-service breakfast bar, and a Mexican restaurant right on the property (I was glad not to have to drive anymore!). BTW, the restaurant was delicious and welcoming.

Room was not very clean. Had to kill several roaches. Requested additional bath towels, never received them.

I liked the set up of the room. The pullout mattress was very thin and the sheets had on all beds had stains on them but no bugs were found.

Centrally located and always a good stay.

Reception staff is quick and good. Room smell so bad

Reception staff is quick and good. Room smell so bad

The bed is dirty, itchy sleeping

Did not have breakfast and liked the location very much. The bathroom sink was getting clogged up.

Did not have breakfast and liked the location very much. The bathroom sink was getting clogged up.

The bed is dirty, itchy sleeping

The free breakfast was very good but the staff at Good Coffee were Great Rob and Roberto exceptional service Wonderful Cocktails and the food very Comfortable lounge I'm the person that likes to eat at the Bar Got my Football On they have several TVs the Housekeeping was helpful and professional No problem with extra towels Coffee and anything I asked for The Smoking Room made it easy for me as I am a smoker Also you can't beat the location

The room is in need of some repair. The property seemed relatively old.

Pet friendly. Wife thought bed was uncomfortable but was fine for me.

Pet friendly. Wife thought bed was uncomfortable but was fine for me.

The room is in need of some repair. The property seemed relatively old.

Location was great for our use. The free breakfast was well above expectations. Bed was the most comfortable of any motel I have stayed in. Clean room. Everything needed was included. Not a fan of bathtub showers. Bathroom was servicable but very tiny. Room cleaned only every other day. Had to order fresh towels and coffee on days not serviced. The only restaurant on premises was a Mexican restaruant. Three times a day?? Way to much.

Location was great for our use. The free breakfast was well above expectations. Bed was the most comfortable of any motel I have stayed in. Clean room. Everything needed was included. Not a fan of bathtub showers. Bathroom was servicable but very tiny. Room cleaned only every other day. Had to order fresh towels and coffee on days not serviced. The only restaurant on premises was a Mexican restaruant. Three times a day?? Way to much.

Staff was super nice, clean room & everything. Only weird thing was the A/C unit placement. Instead of a typical, by the window/door, it was in the hall outside the bathroom. The air wouldn’t ready the actual beds, so although it was 50 degrees outside, it felt a bit hot in the room. Parking was fine, breakfast was yummy and filling, overall great.

I grew up in this neighborhood so coming back here is a treat for me..even if it has changed...room was adequate, good wifi and cable with plenty of channels..quiet, next to several stores and restaurants...breakfast was good, but the white bread was hard on one side..I noticed when i put the bread in the toaster

Breakfast was really good Everything

Breakfast was really good Everything

great breakfast, clean rooms, Mexican restaurant and bar on site, staff was great.

stayed in Rm122. Lot of noise. Hard to sleep.

La próxima vez que visite El Paso me hospedaré ahí!

We been staying here every time we go to El Paso but this last time there was no shampoo or conditioner or soap in the restroom

We been staying here every time we go to El Paso but this last time there was no shampoo or conditioner or soap in the restroom

The

Sand two bathrooms

Ok but not what I was expecting for the price. Rooms were ok but had the musty smell…just overall I’d spend a little more for a better place

Great one night stop mid trip

good

Rooms were clean , professional staff affordable price and convenient locations few minutes away from the airport.

Air conditioner noisy

The room is big fit for big family everything is good

We asked for a room with accommodations and the shower is exactly just a shower with curtains but water was splashing towards the bathroom and sink area. There is nothing to put your toiletries in the bathroom nor in the shower. The breakfast is limited.

I guess my husband and I didn't have a good impression of the hotel because its was raining so hard the day of our check-in. Our room had an outside entrance which we weren't used, so we got soaked unloading our luggage . But I slept well and the room was clean.

Staff

A basic budget hotel. It was a quiet and safe property, somewhere to lay your head and not worry. Only complaint was, when looking for a place to stay I specifically chose a motel with a pool to escape the heat of El Paso. Checked in Friday and asked about the closed pool. Was told they just added chemicals and could possibly be open the next day. Was closed all day Saturday. By Sunday my wife asked and was told the pool wasn’t open on the weekends, she asked about it being open Monday and was told it wouldn’t be open then either, but was offered to go to a sister hotel and use their pool. Kind of beat the purpose of having our own hotel with a pool. So if swimming isn’t a big deal, perfectly fine hotel for the cost

The room was clean.

Very clean!

Good and clean

Loved the space in the room

Room was clean & had most items needed for showering. ( no shower cap), air conditioning was fine but not real cold for El Paso, TX. Breakfast was the same menu each day, scrambled eggs, sausage, waffles, cold cereals, danish, english muffins( hard not soft) toast, various juices from machine, coffee, yogurts (2) flavors. meal hours ends at 930am. Staff was friendly & helpful, parking was close to our room. All was fine, we stayed 4 nights.

Todo ok

Rooms were big and spacious

clean and pleasant, Very good area.

Cucarachas en el hotel 😭

Hay cucarachas le tire fotos, el aire no enfría bien está escondidos de las camas, la cama si es buena y la presion del agua es fabulosa, arriba se siente todo de los otros huespedes los pasos fuertes retumban abajo como si fueran gigantes

We stayed for two nigths and the rooms were never cleaned. One of the rooms had a really bad humidity odor. The other room had a smell of an old/dirty carpet. Staff is helpful but Im sure they’re not to blame for the hotel keeping. Not staying in that hotel ever again.

La habitación muy limpia y muy cómoda

Mantenimiento Puerta y aire acondicionado

Breakfast was good, scrambled eggs, sausage patties, yogurt, toast, waffles, coffee, juice 😋 Wonderful staff, clean room, good quite sleep 😴 felt very safe.

The understanding was that it was going to be a regular hotel. Like daily housekeeping change of towels etc but to get that we had to ask we asked for the linens to be changed but did not expect that we were going to change them ourselves I don’t give bad ratings but this was a first for us we stayed for 4 nights and there was no housekeeping at all.

Everything was great

Breakfast was phenomenal

Good

Decent breakfast and friendly staff. The place should signs of age amd wear, and the location is not the best as far as freeway accessibility, but we would stay here again if needed.

great service recomended

Room was DIRTY, the floor was not swept or mopped before arriving. The beds had hairs and so uncomfortable. Restroom was very very outdated and cracked floor in room 220. Breakfast was very good they even had chilaquiles and beans. Staff was very welcoming and nice. Just the cleaning part was disappointing, other that that I guess for the price thats what you get. Also we arrived at night and it was kinda sketchy and we had kids with us... In the morning everything was very family friendly.

Ac unit was placed weird and the room was very warm... had to buy a fan to help address the issue

Me encanta el desayuno, súper ricos los chilaquiles

Dirty floors. Awful air conditioners, did not work well and very very noisy, noise like an egine running

The staff was great since we check in the gentlemen made us feel welcome. The breakfast staff was great!! Could of changed the breakfast, we stayed for two nights and both days had the same, but it waa very tasty. Parking is good. The only thing is that the hotel is outdated. Needs to clean the window and treaming thru outside, but the rooms were clean!! Loved that we had 2 reatrooms!!

Convenient location if you arrive at ELP late. Price is reasonable, staff is friendly and helpful. Rooms are Ok. Breakfast is OK too (no different from other breakfast options at other properties)--that is not to say it is great!

Clean room lots of space

Habitación muy limpia , amplia y el desayuno muy rico

Quick check in, got to room and it was clean and in good order. Shower was stocked appropriately. Great little breakfast to get you day going. Ice machines available to stock cooler for your day. Quit place to rack out.

The property overall is outdated but that’s expected for a discount hotel. My issue was there was not enough bedding for the pull out. The AC and our room was not working, and the wall and doors as well as the baseboards were all stained. Does staff seem clueless as they couldn’t even tell me where the ice machine was. We stayed at at this establishment for two days, and after waking up, I asked for the ofs to be serviced which they were not.

Clean

Excelente lugar para descansar, el desayuno muy rico, solo el internet WiFi nunca nos funcionó.

I had stayed there once before and stayed this time one night. When they gave me a second floor room, I asked for a ground floor. He said he didn't have any available. I had a TON of stuff I'd have to take in as I was on a 3 week trip with a full car, some items valuable. Although at 7:30pm, the guy at the counter said there were no rooms available. but somehow I doubt that as there were not very many cars in the parking lot. So I hauled my stuff upstairs in multiple trips. Then the next morning, came out to discover someone had attempted to break into my car, prying the rear passenger window out about half an inch. I'll never stay there again.

The room was generally clean but the bathroom was disgusting.

Older facility, maintained well, very clean, staff very helpful, stayed 5 days and there were multiple staff members inside and out making sure everything was spotless.

El cuarto el.piso estaba muy sucio. La bañera el agua se enposaba. No cambiaron las sábanas ni limpiaron el cuarto el tiempo q me quede. 4 noches.

We stay there once a month.

Location is excellent. thank you.

Beauty full

Excelente

Breakfast was super good. They had waffles, eggs, sausages, and danishes. Room was good.

Was a great stay

The room was okay and AC wasn’t okay

Other than that, the rooms are clean but outdated and poorly maintained. I would say ★★★☆☆3/5

The floor in our room was so dirty, we needed to wash our feet before we put on our shoes. We turned away housekeeping the first day but were expecting them to come the next two days but the room was not cleaned the whole time we were there. Other motels have signs you can leave outside the door indicating room cleaning. Also saw a roach on the ceiling which my husband caught and disposed of. In Houston and San Antonio where we stayed the week prior, all the rooms were in one building which we much preferred.

Fácil acceso y exclenete personal

Very clean and spacious, , good breakfast, staff very helpful, next time I would stay again

Great place to stay, quiet and comfortable.

Clean room and parking

Little bit dirty

I would not stay here again. This room was extremely filthy. There was a dead roach when we arrived, my son had to wash his feet twice before going to bed because the floor was so gross. When we told the front desk, she said I'll tell them in the morning. There was hair on the floor and in the bed. In the morning, there were 2 half dead roaches that weren't there the night before. When I told the girl at the front desk about the condition of the room, she said oh sorry and walked away. I'm disgusted that I had to pay to stay there. I was so grossed out that I didn't stay for breakfast and left at the crack of dawn.

Excelent location.

Old property, the room had an oder and there were not even curtains in the room. We spent one night and then immediately checked out

.

Muy limpio muy confortable recomiendo para relajarse y disfrutar

😩

Carlos at check in was nice and friendly. Room was nice and quiet. Breakfast was good with a nice selection of scrambled eggs, sausage, enchiladas, coffee, orange juice. Didn't use swimming pool but it looked fun. I Would stay here again.

I had a great time staying here while I was seeing BTS.

Very nice double room. Clean and neat, having two bathrooms was great for my family. Breakfast was satisfying and well made.

Was good the cleaning, space and fast for check in

Top to bottom baseboards scrubbed, bugs (dead) need to be cleaned up, bathrooms should be spotless and sterilized and rust needs to be cleaned. The Quality Inn in El Paso had a few problems but are working on it and their breakfast was amazing. One Quality Inn served a loaf of wheat bread and a dozen muffins with coffee and juice and that was breakfast, really!

Great staff, clean room

Dirty

It was good

The breakfast was fine. However the state of the restroom in the room was not we had a dead cockroach in the bathroom and cleaned it up. The walls were dirty in the restroom. It was something we told ourselves to look past due to the price. Then the next day a big cockroach was behind the towels. We had to take care of the pest. We asked the cleaning lady for new towels and none were brought over. They do do not service rooms every day. Therefore no towels were brought over. Will not be staying here again.

it's was a terrible night.

Breakfast was delicious! Parking was smooth and safe, front desk staff super nice and cordial!

Great stay at the price point.

One of the comforters was broken

I've been staying there for a while, it is a good hotel