Motel 6 El Paso, TX - West

Passable

Pleasant

Bad

We are very satisfied staying there, from beginning to the end. We felt there secure us two women with two children from Germany. Lots of greetings.

I like it because it's clean.Everyone is helpful.Air conditioner's good.Everything was very nice.They have a lot of parking.The staff was wonderful

Exceptional

They had beautiful plants. They kept it tidy as can be around the property.

And bees sheets were staring aswell

Very good

I’ve stayed here before & sadly it needs an upgrade for such a busy place

The rooms smelled like crap one of my rooms had no tv no ice machine it was an awful stay

CheckIn and check-out was a breeze. Hotel was quiet. BUT…..Unfortunately i requested non-smoking room and our room smelled like cigarette. The TV did not work properly, black screen, audio only. Smoke detector in room had a plastic bag covering it.

No T.V. service (big - )

Is a good place to stay Not enough towels

Dirty motel ,

Good hotel and well managed

Superb

Staff and facilities were much better than usual...!! With full compassion... Some of the people (tenants?) were suspect and old vehicles parked (stranded?) along the rear of the motel.

Disappointing

When we checked in I cut my finger on the door lock trying to get in only to find out that he didn’t cut the key correctly. I got another key and got into the room and went to take a shower and had 4 inches off green and yellow water in the bathtub.We got another room and that one was missing the TV .So we got the last room and it smelled terrible but we slept there anyway. It was the worst’s experience I have ever had with a hotel. I will never look at a motel 6 again. I think we deserve our money back.

Cleanliness of property was great rooms were very clean and staff was very friendly will stay at this property again in the future

I kied it waa ckean. The ac was a little cheapy.

The ac was a little cheapy.

Cleanliness of property was great rooms were very clean and staff was very friendly will stay at this property again in the future

Great Staff!

Good

Everything was good

Needs more parking and poolman took a pee in the bushes right in front of me and my daughter that wasnt appropriate at all

descansamos muy bien

This booking was canceled. Please give me back my one key rewards $18 worth used for reservation. You refunded the partial reservation payment now return my rewards to my account.

I booked on accident never checked in. And had the worst time trying to get my refund. And then it asks me how my stay was when Im still trying to get my refund

This booking was canceled. Please give me back my one key rewards $18 worth used for reservation. You refunded the partial reservation payment now return my rewards to my account.

Very clean rooms and pool. All amenities were top notch for a motel 6. Great location within walking distance to restaurants and stores. :)

Bad

Very clean rooms and pool. All amenities were top notch for a motel 6. Great location within walking distance to restaurants and stores. :)

I loved the employees there they were very kind and accommodating! During the week the pool was amazingly clean! Amazing location for where we needed to be and it was close to the car rentals we needed to be by as well! The first night we came in the room was not cleaned but the staff was so kind they immediately got another room ready for my family and I to stay after a long flight!

Clean Always best customer service

The Room AC worked very efficiently, and did not disturb our sleep.,

Betty was very kind and professional . The check in and out was quick and such an easy process.

Dairy Queen and Safeway are across the street 😁

Very nice people

Na

The beds were not soft. No shampoo in the shower .

Excellent staff...Clean room

Easy parking and the room is very clean

I highly recommend this place, cleaning lady maintained room every day, the parking lot was well lighten, property is well maintained, friendly staff and it conveniently has a mini fridge and a microwave oven plus a clean swimming pool. Thank you

Room was small for 2 double beds, but it was clean. They had a semi-shaded area to take the dogs. It wasn't completely fenced in, but it did the trick.

It was a bit sketchy. Grounds were dirty..trash everywhere.

We broke down so we couldn't make it to the hotel in time to check in when you finally didn't make it there it was like 3 or 4:00 in the morning and by 6:00 they were banging on the door at 7:00 they were big in the door at 8:00 they were banging on the door and that 9:00 they were banging on the door so he really did not enjoy this day these people at this property were very bad and I am trying to figure out how to get my money back really worst place to stay at do not stay here

Pretty good overall for the price you pay and being a Motel. Night window is not great if you check in late at night and not very spacious to sign documents or walk around. Room was good and clean. Parking included and easy.

Please don’t book here and go to the red roof inn plus instead! The less than $5 price difference is totally worth it, rooms are much more cleaner and beds way more comfortable over there, no sus people and actually helpful staff.

Check in experience was horrible. Front desk employee so unprofessional and rude

They did not have a hair dryer. We could not hear the tv, the dound was messed up. No coffee maker. But for the price, it was okay.

Staff was excellent. Room smelled horribly of sewage and there was a dried yellow liquid on the floor in the bathroom. I was able to easily wipe it up with a wet towel. Dead bugs all over the room. I don't expect anything fancy but this was pretty bad.

Puede mejorar la liempieza, la relación calidad precio esta bien

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Clean and working

Reasonable price

Location was prime, safe and convenient to my destination. The property was clean and well maintained. I will definitely come back in the future.

Everything was very clean, only thing was the shower head had a leak that caused a bit of a mess when we used the shower. Other than that everything was great

Our floor was very dirty and gritty, there was a long piece of toilet paper stuck to the bathroom door, and there was minimal amenities. The staff was very friendly and the bed was comfy.

Mrs Betty was great loved her she was very very nice and helpful. The beds for me they were perfect I slept like a baby. Area not the greatest a bit noisy but for the price I can't complain. I can say that I would stay here again if needed.

Older property, but the staff was genuinely nice and helpful, and the room was immaculate.

Good location for us. We felt safe.

Ac was iffy but worked

Ac was iffy but worked.

Room was very clean. Staff was friendly. Thank you

Y

Very affordable and clean. Good location with convenient stores around.

El personal de mostrador fue atento, me ofreció café de cortesía, la habitación limpia

Super cheap four days and nights for 160 or less no creepers and clean. I walked to the pho place next door and had 10/10 meal. I will stay here again because it’s centrally located.

Every thing is good

The room was comfortable for one or two people. The cleaning ladies were polite and did a good job.

Clean rooms

For the price it is well worth it.

The room was comfortable, and cleaned.

Yes perfect

Front desk staff was great. The evening desk person was very helpful. The staff in the morning was also very helpful and gave me directions.

Roaches in the room that were killed but just left in the room.

Yea

Clean and curtiaus

And not very clean

It was a nice place

Ideal for one or two nights.

Clean rooms

Basic comfort (not too large a room - we asked for two beds and received a king), but friendly staff, and overall efficient and mostly clean (some dust on refrigerator).

Clean rooms

They always take great care of me and my pets.

Front desk people were very nice and friendly.

Everything fine for a short stay

Staff was very friendly. AC and heater worked well for the room size.

I always feel comfortable here...

Clean room but lacked shampoo and conditioner

Room was in VERY poor shape in several ways probably the worst mattress and pillows I have encountered. Bedding was stained and gross. Arrived late and the cranky night desk clerk tried to do everything through a small window, including taking my credit card and walking away with it to places I could not see, not hardly the type of situation I am at all comfortable with. Room was not the king bed I reserved and was promised. It was cheap, but not even worth its low cost. Maids tried to enter our room before 9am, which was obviously more than two hours before checkout. Day desk staff was friendly and nice, but the damage had long been done by that point.

Nice front desk team and room was good. Not much the motel could have done about the other guests being ignorant. Dog barking from 130-330am, people yelling to each other in the early morning hours outside of the room, and a few busted down abandoned cars in the parking lot. Can’t do much about the ignorance of other people and it seems like at motel 6 there are just more of them. Good price for the stay. So good I didn’t feel bad about leaving a day earlier than I planned.

Good location and a lot lot of restaurants and shops around.

no tissues, ice maker inoperable. Staff was good and room good.

Couldn't get to my room because i have to wait for the other person to show up with a driver license when i was the one who booked the room

All staff was amazing ,great customer service,and all amenities were accessible, coffee was great ,and housekeeping was excellent.Thank you

Easy to check in everything seems to work fine, great having the dogs with me, not a bad area at all. Actually, it's a good area. It's a big Motel 6. Lots of parking.

Betty at the front desk is nothing short of awesome..great asset to this property..the big hotels wish they had an employee like this that goes above and beyond!!

Room was clean and front desk staff were very courteous, stayed in nonsmoking room on second floor but it smelled like cigarette smoke and marijuana from the first floor plus a bit noisy at night.

werewere very close to the rooms

Always Friendly Staff, Beautiful Area Ford City View & I Truly Live The Peace & Quiet

Location is terrible because its very close to interstate and all the time you will hear traffic noise day and night. Moreover its also used by highway maintenance staff who seems to not sleep at night and keep talking loudly on their phone outside their rooms badly affecting the sleep

poor front attendant service

I like it

Clean room, good AC, polite staff.

Nice room, very clean, good AC, polite desk staff

It's a very blue-collar crowd staying there and occasionally things with the room weren't working but the staff were nice and the room rate was insanely cheap. If you want luxury, this is not it, but you can't beat it for value. Betty at the front desk in particular was wonderful!

Very good

Did not stay there. When arrived they had no bottom floor and no handicap rooms so we left

The front desk staff was very nice, but I had a very difficult check in. Due to a medical condition, climbing stairs is extremely painful and I am at risk of falling. I specifically requested a first floor room when I made the reservation but did not request an accessible room since stairs is the problem and I don’t want to take a wheelchair accessible room from someone who needs it. At check in I was told only 2nd floor rooms were available because the oversized haul crews always ask for first floor rooms. I was very unhappy, but I had already paid so I suffered and got my necessary belongings upstairs.

I think everybody deserves the same treatment no matter what. I was in room103 my neighbor from 104 was loud I call my husband to let him know what was going on because I was tired to call I have been driving for 10 hours straight and was very tired to I had my husband call and at first Betty told him that she would move us but the manager didn’t want us to move because he had clean the others room so I told her that I want a refund so I can go to a different hotel I think she give priority to the person in room 104 because I think she was a regular and didn’t want to get a bad reputation to the hotel it was a bad experience because over all it’s been over 24 hours since I slept so when I got to the hotel got in my room wasn’t able to sleep because the next-door neighbor was playing her music too loud. I asked if she would turn it down she didn’t so I asked the front desk. And they told me they couldn’t do nothing about it because it was during the day so I asked to be moved to another room. She said she could do that then she changed her mind because she said she talked to her manager and he said that she couldn’t change us because they we’re cleaning them I believe in a situation like that you would do everything to accommodate your guests. Whoever they may be I stayed an other places and they always accommodate. I stayed here before but as a guest, I would think your front desk people would know how to handle a situation like that

Very friendly

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