Fairfield Inn & Suites by Marriott El Paso

Clean rooms, great staff

Nada. Me gustó pésimo todo

Liked the variety on the breakfast bar. Some glutin free bread and sugar free options

Liked the variety on the breakfast bar. Some glutin free bread and sugar free options

Would 100% stay here again!

The room was nice and the location was perfect for us The elevator

The room was nice and the location was perfect for us The elevator

Little maintenance is needed. Room had some areas that need fixed. Overall, not bad.

this is one of the best hotels in el paso

Easy to find, friendly staff, close to a wonderful dinner place Classico Kitchen and Bar.

Easy to find, friendly staff, close to a wonderful dinner place Classico Kitchen and Bar.

Enjoyed using the hot tub for our old bones! Room was clean and bed was comfortable.

Neighborhood didn't feel safe

If I could leave a negative star I would, the dude at the counter was rude. The room had bugs on the towels and pubic hair already in it, worse hotel experience I have ever had. Not worth how much they charge and how much they ask for a deposit. Again. Terrible.

Ladies at the service desk were so nice and accommodating! Rooms were very clean and beds were comfortable!

Ladies at the service desk were so nice and accommodating! Rooms were very clean and beds were comfortable!

request an invoice for my stay

Safe location. Hotel said recently remodeled room. Seemed to be true. Nice, clean, non-smelling room. Carpet appeared new. Walk in shower-clean. I was very pleased with the stay.

Clean and friendly staff

This place is terrible open while they are under renovation dust all over the place never cleaned and Noisy. Avoid it if you can while they are in construction!!!

Woke up Thursday morning has bumps on my body. Thought was bed bugs went to medical clinic and discovered was bitten by spiders. I went to front desk and checked out 1 day early staff said no refunds. Very disappointed

The staff was helpful and friendly. The room was clean. Overall a great hotel to be at

The room was clean, had everything that I needed, I appreciated the ice machine on every floor. The pool was very water and air warm, new funiture was nice. The dinning room was under construction but they did the best the could to accommodate.

The room was clean, had everything that I needed, I appreciated the ice machine on every floor. The pool was very water and air warm, new funiture was nice. The dinning room was under construction but they did the best the could to accommodate.

Excellent

Excellent

Todo bien, salvo la situación de la remodelación, que no interfiere con tu estancia ni la comodidad, solo te afecta a la hora del desayuno, que te mueven al lobby

There was not anyone at he front desk. Upon check in there was a staff member there, yet later that day and in the morning there was no person there.

Now i am stuck with a payment for s room not used

Excellent

When booking the room, y’all should let customers know that properties under construction!!!

Everithing is excellent. But the noise from the freeway is terrible

Everything was really great will definitely be back

Construction zone.

The breakfast was excellent. Property undergoing renovations currently,

The place was under construction. It would’ve been nice if they would’ve told us ahead of time before booking. But overall, the place was clean and good to stay there for that one night.

Hotel front and rear entrance being renovated along with breakfast area. Lobby crowded due to breakfast being served there. Rooms are okay but parking and getting into lobby dusty and partially blocked.

Did not like this location at all. Found a dead cockroach in the floor in the bathroom. Would not eat breakfast here was afraid of bugs being in the food. The room was old and needed to be updated. I was glad to leave the next morning.

They are currently under renovation but everything was clean and well-kept, with great staff. Rooms are excellent, property is safe and inviting.

They were renovating bit of an eye sore but room was amazing! TV stated pool was in fourth floor but actually in 1st floor.

They were renovating bit of an eye sore but room was amazing! TV stated pool was in fourth floor but actually in 1st floor.

Awsome no complaints

The building was under a make over, the pool was cod, the hot tube was cold. Not many choices for the breakfast.

Breakfast was abundant, tasty and varied. The beds were perfect! Location was convenient for cross-country travel.

The facility has been remodelling for sometime and still on-going. I didn't know it at the time of booking. I wished I had.

The hotel was relatively easy to get to off of I-10 but since they were remodeling, it was a little difficult to get into the building. The staff in front was very nice and understanding since we arrived later than expected. The beds were very comfortable and the A/C was great! We had 3 big towels to take a shower but ww did not have a floor towel to step on after getting out of the shower. Other than that, it was a great place to stay and highly recommend it!

Had a great stay hotel was nice very accommodative they were working I. The front entrance at the time but the finished work will be complete the experience

The rooms are dark and tou can hear everything thru the thin walls. I will not stay in this property again.

They are currently renovating. Our room was supposedly renovated, window had some type of bullet hole in the glass and the interior part was taped along the cracks of the window. staff was friendly , but that’s about the only good thing I have to say

Noisy room from Interstate traffic.

Staff was beyond friendly and super accommodating. I will say though the location was under construction, we were on the 3rd floor and could hear them fixing and moving furniture very early upstairs. And the whole hotel looked like it was getting renovations. AC units are extremely loud. I think if the hotel offered discounts during this time it would get a better rating from me since the staff were very nice!

My ac was broken and they replaced it but the room was at 80 degrees and they were fully booked so they couldn’t do anything about it.

I am very disappointed that we didn’t know beforehand , there was construction/remodeling during our stay. Ok parking was terrible also. The breakfast? Omg, the most disgusting breakfast I’ve ever had at a hotel, the eggs were soggy gross, no bacon or even sausage, there was a gross spicy beef thing and cold potatos. Coffee selection was bad also. The hotel room, was decent, however, all through the night when the air would shut off, it would make a loud banging sound that would wake us up. It was a very bad experience.

Gracias!!!

This hotel was very dusty and dirty. You couldn't even tell where the front entrance was because there was no sign. You had to go in through the back parking area

The hotel was underconstruction at the time, but my room was very clean and the staff was extremely helpful.

We should have been informed prior to check in. We should have been given a discount.

Although we checked in late at night, it was such a nice overnight stay, clean room and quite

Construction is on going inside hotel wasn’t too bad but a little messy. Other then that the stay was excellent

Even though they were doing a huge remodeling project, they made it as unobtrusive as possible. Very nice room and friendly staff!

Rooms were clean, staff were nice and helpful, close to the west side of town. The exterior can be updated since there was no hotel name up. Breakfast was good! Overall, parking was easy, very safe area and close proximity to everything.

Stayed for 1 night. Beds were comfortable. Only issue was the construction due to remodeling, but no big issues stood out.

Even though they are undergoing renovations to the public areas, the hotel is clean and reliably Marriott quality. Rooms clean, comfy beds and pillows, and amazingly actually good lighting in the room.

Our room was cleaned every day, breakfast was delicious and staff was kind & helpful.

Very clean and comfortable. Great breakfast and staff was very friendly. Would definitely stay there again

There was no hot water for a very long time! Was looking forward to hot shower before bed, but was very disappointed! Room was clean, soft bed.

Close to I-10 so it is easy for traveling through the area.

Breakfast was great a lot of options and variety. Staff was wonderful.

It was a great place to stay and I will stay there again, but I will ensure that I’m on the first floor because one of the elevators needs to be maintained

Nice hotel, staff was always helpful

Amazing staff, had the best hospitality and this was our best experience at a hotel ever!! Will definitely come back and recommend people to this location!! Thank you so much for the amazing weekend!!

Pool was closed for renovation- rooms were clean and nice. Close to freeway so lots of traffic noise. Bathtub for shower was slippey, faucet and shower combo seemed old fashioned.

Room was dingy out date and well worn. Got a few insect bites while sleeping. Staff was slow to respond for check in and resentful when voice my report about possible spider bites in bed. The hotel does have signs they are under renovation,alsopool and jacuzzi were closed.

Clean room, pleasant staff, good breakfast.

The hotel was under renovation so some things weren’t available like the pool. The breakfast was good and fresh.

yes

Yes, everything was great, my family and I had a great time.

Carpet of the rooms are filthy. I complained and they gave an upgrade and sent me to another room that was better but still dirty.

No, the gym was so hot, the A C wasn’t working, but I believe it that they are remodeling the hotel

Indoor pool and hot tub were nice. Room was very clean and comfortable. Renovation in process so beware. No problems while we stayed there. Would definitely stay again.

Mrs Monica and all the personal and front desk staff are amazing. This is are third time in this hotel and is always clean a very pleasant place to get a way. Thank you Mrs.Perez.

Went through two rooms before the third one was ready and acceptable - cleaned and not having just been painted. Staff was courteous and friendly. I expected the sofa bed to be better, our child slept better on the floor. The sheets were not up to par. Good breakfast.

Elevators were dirty and now well kept. Hopefully after the renovations the overall appareance of the hotel improves!!

All

The bed was extra cushiony—so very comfortable. The free cookies at the end if thee at are delicious.

Door latch malfunctioned and we could not get back in our room after breakfast general manager Monica McFadden was very condescending and rude and had no sense of urgency to get us back in our room for medication‘s when I advised calling 911 and having the fire department come, she told me they were not allowed in the building and maybe they could give me a medicine to make me feel better. She does not deserve to be in a customer service position. Otherwise the hotel was clean and the staff was friendly. I would not stay at this particular Fairfield Inn and suites at 7514 Remcon Circle ever again

Felt at home with a spacious and clean room, friendly staff and delicious breakfast!

Great

Room was great and staff was very welcoming and friendly offering food visiting suggestions.

The room was clean and the staff was super friendly and helpful.

Toilet had rust around the top took a long time to get hot water shower head could not adjust spray and very noisy could hear next room over and kept me awake

Good

Always a comfortable bed, clean atmosphere, and friendly staff anytime I stay in a Fairfield Inn & Suites ! So glad I chose this brand for my stay in El Paso !!

I like it

The room was very clean and comfy

Staff are helpful

Breakfast was ok could be better óptios.

Nice place

Great location in West El Paso

We didn’t stay at the Fairfield. They switched us to spring hill suites. We were disappointed because we wanted an indoor pool and hot tub. Spring Hill was outside.

Staff was really nice and helpful, breakfast was good , easy parking, lots of restaurants near by. Second time staying here.

Front desk person was very arrogant and not willing to do at minimum his job.

Clean rooms, spacious, lots of parking

Friendly staff

Great location and great breakfast! Pet friendly and free parking. Will stay here again!

Great staff, convenient location and the hotel smelled like pumpkin fall. loved it!

ADA bathroom a little too small for my son’s large power wheelchair. Beds were Harley. Breakfast was so-so.

It was a great stay, loved the location, staff was very friendly & above expectations for continental breakfast. Will definitely stay again when in town.

Hotel was nice and clean. The staff was super friendly.

Clean, the staff were so nice, enjoyed free breakfast

I went there to visit my son at Fort Bliss The room was in ok condition. The picture on the website didn’t match the room. The front fascia of the bathroom sink was falling off and the ironing board was broken. When I left my room for the day I put the do not disturb sign out. I went to the desk to let them know about the broken things saying I just want to inform you these things will need repair. She was very suspicious of that as she stated “that’s weird we check it everyday” like I did it. She said she’d let someone know. I wasn’t aware that meant they were going in my room while I was out. That’s not something that is acceptable to me. I put the sign out, don’t come in my room. Lastly, I am in a boot for a broken toe. The elevator broke while we were using it. It kept beeping and opening the door, closing the door so we decided to get off but the elevator wasn’t even with the floor. I tripped on the lip of the floor and hurt my toe. This was a disaster of a visit as I don’t expect this many issues when I stay somewhere and to feel like a receptionist was not believing me makes not want to return to a Marriott anywhere.

Clean and comfortable beds.

Check-in and check-out was quick and easy. The complimentary breakfast was well made. The room was comfortable.

The room was immaculate with plenty of space to feel very comfortable. Very large TV in the room with a good selection of channels and entertainment. The restroom was great! Water pressure was on point and the shower amenities smelled amazing. Overall our stay was 12/10! Highly recommended and we will definetly be staying here again the next time we visit El Paso.

Nice place, very clean

Smelled wonderful as soon as you walked in the hotel , hall ways , and the room!! Everything was super clean from the time entering the hotel and room as well. The beds were so comfortable. The staff was very helpful and friendly. Breakfast was very good too!! We will definitely stay there again!

Nice place to stay. Most of the staff were very friendly and courteous. Room was clean with comfortable bed. Breakfast was very good. Only downside was not being able to use the barbecue and how that was addressed at the front desk

Top notch in all areas

Excellent!!! service from all the crew.