Extended Stay America Suites El Paso Airport

Passable

Restroom shower head was running the entire time of our stay, bed bugs and door would not lock everything but bedbugs was reported I have pictures to show the bed bug bites

TV was not working

many items broken, no hair drier

Passable

Super clean and safety , 👌

Everything looks great and the room maintains clean. However, there is no orange juice available in the breakfast. This hotel should provide a wider breakfast area including orange juice, bread, waffle, scramble eggs, etc. for the convenience of travelers.

The place had cockroaches roaming in the bathroom. I wouldn’t recomment it if only because of that.

Full kitchen No chairs to sit at the dining table. Seemed very old. Bathroom was not very clean. Very minimal ‘breakfast’.

No to much help to finding the room

It was clean and the staff friendly.

No breakfast although advertised with breakfast. Room clean staff nice, kitchen had not one thing in it.

Subpar room, not much to like. Dirty and dusty Room was dirty, things were broken, bathroom had no ventilation, wall bubbling and peeling from humidity. Looked disgusting.

The staff made a smooth check in and check out. I locked myself out and Vinny was very helpful. Great location, really close to the airport.

Good

It was by the airport The noise from the highway.

The noise from the highway.

The staff is very professional very clean rooms and quite o always enjoy my stay here the location is fantastic close to everything I need and the grounds are very clean Nothing

The staff is very professional very clean rooms and quite o always enjoy my stay here the location is fantastic close to everything I need and the grounds are very clean Nothing

Very meager breakfast. No dishes in kitchen per description. Trouble with key card every time I entered room.

Close to the airport and restaurants. Have stayed here several times. Was always fine for a one night stay.when catching an early morning flight. But, it's gone downhill. Refrigerator was dirty; not sure what had stained the doors. Shower was so dirty that I chose to skip taking a shower.

Have stayed here several times. Was always fine for a one night stay.when catching an early morning flight. But, it's gone downhill. Refrigerator was dirty; not sure what had stained the doors. Shower was so dirty that I chose to skip taking a shower.

Deposit no refunded

La habitación tenía un olor raro como si fuera de fumadores, y no era para fumadores.

Clean, comfortable, affordable

Quiet, nice staff, very clean

Shower and the the whole bathroom is bad

I came into my room. Pass 11pm. There was a car with no lights just driving staring at me. One turn , 2nd turn we had gotten off the car he tried to talk to us and we ran to the room . Just to find it filthy , dusty, the bathroom tub had a leak, there was pubes hair on the tub, the sink. It was so gross. I got room 141 10/12.2026 I immediately called front office and spoke with sky. I didnt want to drive back to yhe front desk because of the man and his white car. We explained that we needed a full refund she said the manager was not available until 7am. She offered to change rooms but she didnt know how clean it would be?? Gross. I have bad knees and she had kne on the 3rd floor. The place is extremely sketchy. We opted for this stay at 99.88 plus a $50 separate transaction deposit on my credit card. I would get that back 7 to 10 days. We were so scared to be out of our rooms we stayed. I had to lay my pants as a pillow since everything is filthy I didn't want that on me. I called at 7am and Stephanie answered she said manager Samuel Ortiz not available. Read. Top. Dusty wvery thing. Dirty floors.leaks in bathroom, nasty trim, furniture is old and broken I want my money back. So gross I couldn't even shower. I would like a complete refund.

I came into my room. Pass 11pm. There was a car with no lights just driving staring at me. One turn , 2nd turn we had gotten off the car he tried to talk to us and we ran to the room . Just to find it filthy , dusty, the bathroom tub had a leak, there was pubes hair on the tub, the sink. It was so gross. I got room 141 10/12.2026 I immediately called front office and spoke with sky. I didnt want to drive back to yhe front desk because of the man and his white car. We explained that we needed a full refund she said the manager was not available until 7am. She offered to change rooms but she didnt know how clean it would be?? Gross. I have bad knees and she had kne on the 3rd floor. The place is extremely sketchy. We opted for this stay at 99.88 plus a $50 separate transaction deposit on my credit card. I would get that back 7 to 10 days. We were so scared to be out of our rooms we stayed. I had to lay my pants as a pillow since everything is filthy I didn't want that on me. I called at 7am and Stephanie answered she said manager Samuel Ortiz not available. Read. Top. Dusty wvery thing. Dirty floors.leaks in bathroom, nasty trim, furniture is old and broken I want my money back. So gross I couldn't even shower. I would like a complete refund.

Pleasant

Nice room. Beds were not very comfy, so woke up sore but definitely not the worst I’ve had. Light in the bathroom was flickering & wouldn’t stop. Tub/sink was stained but worked without issues. Nice to have the kitchen! Was overall a good stay for us! Staff were very friendly & hotel was very close to airport, so great for next day flights!

Little sketchy with the neighbors but great service and clean rooms! The continental breakfast was meh, but not a bad stay!

Our room was clean but needed updating. The breakfast was grab and go so there was minimum selection.

Would definitely stay again very conveniently located.

We were mostly not pleased due to the response from the staff to our request to fix the toilet or move us to another room. We were advised maintenance could fix it in the morning and no other rooms were available. It was not acceptable to not have a working toilet for the night as we were checking out the next morning. The staff responded there was nothing else they could do and gave us a number to call the general manager and it ended up being the same number for the staff person we spoke with initially. In the end, the toilet worked. However, the staff needs more support and training on how to handle these kind of issues.

The bathroom sink and tub were missing plaster and needed to be replaced. It is horrible they rented a room that way.

PLEASE DONT GO TO THEM

Good

The staff was great. I only suggest they had a coffee maker with sugar and creamer. Everything else was great

Great for the price.

If you're a worker then you'll probably be ok with your stay. If your traveling it's not for you. There was no housekeeping available. If you wanted to change sheets or toilet paper you needed to go to the office to change out anything you needed. There were plenty of workers there so it was loud and music was loud as they drank outside until 3am. The walls were thin so you could hear everything. Overall it wasnt the best stay but it wasnt for anyone traveling.

The room is dirty. I don’t think they clean the room from last guess. There were blood stains outside the bathtub, and dirts everywhere. The cleaner obviously too lazy to clean the room or just half ass.

Was a little further then expected but wasn’t to bed

Check in and check out were supper fast and efficient and the rooms were clean

Staff was friendly, room was clean, air conditioning was ice cold, mattress was comfortable, and shower water was hot.

Real dedication

Great customer service, clean room

Terible front desk services, sink dirty and broken.

Staff is not helpful at all and told false information, the room was dirty

The room was not too clean. There are no utensils or cook wear in the kitchen. To use a blow dryer you have to check them out with your ID. The breakfast options are very limited to instant oatmeal, muffins and coffee. I will definitely spend more on lodging next time, to have a better experience.

Professional and very clean property both inside and out. Great location.

I like everything good

clean room and helpful staff

Nice place a little out dated though

it is good for what it is a room with a bed that also has stove microwave and fridge. The door jams which wakes people up when you open it our fridge had a leak probably the defosted or something. Bed was relatively comfy air conditioning work pretty good TV's kind of small bathroom is outdated but for the price pretty good. Lots of things short walking distance to eat

Good and well managed hotel

It was a nice stay.

The quietness and how comfortable the rooms are

Great place near the airport.

Good hotel and well managed

this was one of the saddest hotels that I've ever stayed in. It doesnt look anything like the pictures. Its run down and bleak. We only needed a short one night stay but I wish we had booked elsewhere.

Bathroom was filthy, sink had actual dirt in it. The toilet wasn’t flushed and had pee in it. There were stains in the sheets. I slept in the chair

Facility had a surprise Texas 30.06 No Concealed Handguns By Persons with a License to Carry sign posted in the office, for no apparently good reason. Oddly enough, they seem to allow open carry, and concealed carry by persons WITHOUT a license to carry, and any kind of weapons being carried by criminals. It's only the people who have been background checked by the Department of Public Safety, trained by certified trainers, tested, certified, and licensed by a State and who choose to carry concealed that they seem to dislike.

Check in was excellent. Very clean large room with refrigerator and cable TV. Condiments were very clean and plentiful.

Everything was very good

Breakfast was very simple just a muffin and coffee. They don’t have a designated area for smokers so the smell came into the room.

Clean room, air conditioning and staff

Stay out of that Hotel, Horrible

All in all a great place to stay with many amenities close by

clean room

.

Location

Good

It was good

Very pleased, nice and clean. Staff were great.

It was ok

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Room had bugs in it , including one cockroach

They don’t clean the room daily , only once after 2 weeks of staying there. Terrible experience.

Nice and clean and not a lot of outdoor noise

Clean room and great staff

Came in super late and no hassle check in. Very clean room. Check out simple and friendly.

The staff was excellent, the rooms were clean, bedding very comfortable, kitchen was very clean and there were shops very close nearby.

No coffee maker in room, and what the hotel provide is not a breakfast

room was clean and staff was nice. easy check in Great restaurants near by and access to i-10

Good

Great location, clean room, staff member was really nice

No hair dryer in room. And one cockroach in bathroom.

El cuarto estaba limpio y siempre se aseguraron q tuviéramos toallas de baño limpias, la persona q nos atendió al llegar y la mayoría de los días q necesite algo fue muy amable y servicial, siempre con buena actitud y excelentes modales, está en lugar adecuado para salir a comer y pasear .. Recomendado 100%

If I could change anything it would be the security deposit. Not that it's required but having it returned as soon as quick as it was taken.

The staff was friendly & helpful!

The room was not clean, hair in the bathroom and shower. Unacceptable.

Great clean rooms and nice stay. Convenient to airport and other stores.

Was surprised the room i got was with no carpet, they remolded the room new bed too

staff was friendly - older appearing building - popcorn ceiling, tile in bathroom with patch work - everything worked - did not know we had to ask for dishes and pots until our last day - but only there for 3 days so not a big deal but it should have been stated upon check-in. I remember thinking that maybe they only supplied for longer stays. It was clean and quiet - Nothing fancy - great for price

Staff was super friendly and helpful. They were super flexible with a last minute late check out.

Have stayed here about 3 times all one night visits, rooms are spacious, serve its purpose, AC has always worked beds are not the most comfortable but not the worst....definitely would stay again, breakfast is grab & go type I've only seen muffins put out, not sure if they put different stuff since I'm usually checking out about 9/930 & breakfast is done, front desk staff has always been nice

Was there for one night, so it had what I needed. Place is pretty worn out, could use some improvements. Outdated kitchenette, drain in bathroom sink didn't work. Went for the BTS concert so there weren't really any other options when I booked, so was grateful to have a place to stay. Otherwise, would book somewhere else the next time I visit El Paso.

Nice room

I WILL NEVER EVER GO BACK TO THAT FACILITY EVER again

Baby actually had a team rooms on the staff was amazing and I mean have anything I just called the front desk. I really liked it and will recommend that others stay here also and the price is actually well.

Clean room and friendly environment

Staff

Very close to the airport, it took me 6 minutes to drive to the rental car return and 16 minutes to walk back to the hotel

Everything was great. Good prices and very clean and smelling good

Check in person on Monday evening 5/18 was very nice and friendly. Room was nice only stayed here for one night with an early flight the next day. I would stay here again.

Ok stay

Missing a coffee pot in room and none available. A few stains on white bedspread. Otherwise ok for the night/price.

Love the kitchenette in our room

Room is outdated, shower dirty, breakfast water down coffee with granola bar served in a 2x2 table never ever staying in this crappie place ever again

Great Hotel. Clean comfortable, safe good location

I was a little worried to show up because of the price… but this place exceeded my expectations. If you’re looking for a cheap yet great place to stay, I recommend giving this place a try!

Great Location, Full Kitchen, near to Shopping Centros and Airport

Kitchen with microwave, refrigerator. Breakfast coffee, cupcake and nutrient bars.

Slept like a rock, woke up ready to go!

The really don't offer a real breakfast, just coffee and bar. the room was ok. hated had to trade in towels to get more towels.

It was a great stay but the shower was dirty to the point where you can see the grime as soon as you walk in. Also the restroom door didn’t lock at all. The breakfast is not a meal is more of a snack bar with little options. Other then those options the beds where comfy, mirrors where clean, space was decent.

overall excellent

bien habitación limpia, personal bien

Extremely kind and helpful staff, very clean room, great location, and an affordable price. I would definitely come back