EL Paso Inn

3-star hotel OK 12211 Gateway Boulevard West, El Paso, TX, 79936
EL Paso Inn

About EL Paso Inn

Free WiFi and an outdoor swimming pool are offered at Motel 6 El Paso - Southeast. The property is located only 11 miles from El Paso Zoo and El Paso Convention Center. A cable TV and a work desk are featured in every room at El Paso - Southeast Motel 6. Each room has a private bathroom with a bath or shower. El Paso Inn Marketplace is 1 mile away. Continental Hall is within 10 minutes' drive.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • Pool
  • Pet friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

2.3 / 5

The hotel reviews indicate a general sentiment of dissatisfaction, with guests frequently mentioning issues related to cleanliness, lack of amenities, and poor maintenance. Many guests also express concerns about the unhelpful staff and the lack of response to their complaints.

What guests liked
  • Location is good
  • Staff can be friendly and helpful at times
What could be better
  • Rooms are often dirty and smelly
  • Lack of basic amenities such as TV remotes, fridges, and microwaves
  • Breanna Nov 2026 · via expedia
    1/5

    The lady at the front desk was nice but the hotel is so run down and falling apart. The tv was on the dirty table with the mount hanging off the wall. The sheets had burn holes in it. There was light fixtures missing from the ceiling and beside the bed. The bathroom had been cleaned which was nice to see but the rest was insane. Including the hall and elevator which was clearly filthy and not well put together. The inference had tape or something meant to be on the ceiling hanging down. It has potential but needs a lot of work.

  • jason Nov 2026 · via expedia
    2/5

    Room had a lot of roaches!!!!!!!

  • Joshua Nov 2026 · via expedia
    1/5

    Room was dirty and smelled like cigarettes as well as the bed sheets and sofa having cigarette burns. check in is at 2 couldn’t get a room till after 3 . graffiti in the doors and the tiles and walls are full of cheap and easily spotted repairs .

  • Antonio Nov 2026 · via hotels.com
    2/5

    I wasn’t given a room on the third floor the carpet in the hallway was dirty

  • Juan Nov 2026 · via expedia
    2/5

    Extremely dirty. Place looks sketchy. Budget doesn’t have to be equal to dirty.

  • Ivan Nov 2026 · via expedia
    2/5

    No avia toayas extras, no service el a/c, no avia desayuno como decia la app

  • Lucien Nov 2026 · via expedia
    1/5

    Este hotel me lleve una mala experiencia tuve que subir mi equipaje con un carro de lavandería de pésimas condiciones, al igual no tiene refrigerador y mucho menos un microondas. Se dice en Expedía que dan desayuno continental y no tienen nada de ellos. Al igual el lugar esta demasiado sucio y el elevador está en pésima condiciones mecánicamente. Ya no me vuelvo a quedar en este hotel. Me quedado en hoteles de 1 estrellas y tienen mejor servicio y aunque no ofrecen mucho pero está más limpio que este asqueroso hotel. Ni a una estrella llegan y no se los recomiendo. Por último no hay restaurantes cercas.

  • yasmin Nov 2026 · via expedia
    2/5

    Está en remodelación , seguro va a mejorar muchísimo cuando terminen

  • Anthony Nov 2026 · via expedia
    5/5

    B

  • Leticia Nov 2026 · via expedia
    1/5

    The room was terrible. The sheets were ripped, the bathroom was dirty and the whole room just smelled.

  • Robert Nov 2026 · via hotels.com
    3/5

    Outside looking remodeled but the inside needs work but for $48 a night can't complain

  • Reina Nov 2026 · via expedia
    1/5

    Horrible place

  • Dillan Nov 2026 · via expedia
    1/5

    I didn't even stay walked into the room only for it not only to be the incorrect one, (had reserved a king size not a double bed on top of it being visibly dirty, with an off-putting smell in it as well, immediately turned around went down and returned the key and just left somewhere else

  • Kyle Nov 2026 · via hotels.com
    1/5

    The window in the room leaked when it rained and had to use ice bucket to collect the water. Charged a $100 cash deposit and never gave it back! It was not even mentioned while booking online, only when we got there! Room wasn’t ready when we got there after the check in time! Just an all around lack of concern for the customers, from the staff!

  • Kays Oct 2026 · via booking
    5/5

    Exceptional

  • Sandra Oct 2026 · via expedia
    2/5

    No breakfast as listed the night person was real nice n friendly but the morning staff was rude n didn't even have a refrigerator microwave

  • Leslie Oct 2026 · via expedia
    1/5

    This place waa terrible dirty roaches in the tub dirty floors no breakfast no microwave or coffee pot over all awful to top it off had to leave a $100.00 cash deposit incase anything was destroyed. What else could be wrong if it was an awful place we stayed any way cause we had little kids that were fuzzy and tired did not want to go through the hassle especial that we made reservations through here

  • Jesus Oct 2026 · via hotels.com
    1/5

    Reserve una habitación para un empleado mío, el empleado no llevaba una tarjeta de crédito para el deposito de garantía y no quisieron utilizar la misma con la cual hice la reservación, por lo cual no le dieron acceso al hotel. Una semana atrás hospede a otro empleado mío en el mismo hotel y no le pidieron tarjeta de crédito de garantía. Pésima actitud del personal.

  • Ricardo Oct 2026 · via booking
    0.5/5

    Bad

  • Raul Oct 2026 · via priceline
    0.5/5

    The rooms were not just dirty but filthy, no running water in one of the rooms also had human waste in the toilet.

  • Stubbs Oct 2026 · via booking
    1.5/5

    Property was very filthy and...

  • Stubbs Oct 2026 · via priceline
    1.5/5

    Property was very filthy and grunchy.

  • Roel Oct 2026 · via booking
    0.5/5

    Nothing When I arrive at the facilities we enter to clock in but we were reserved by the manager, she ask for our ids and when she saw that we were 19 years old she didn’t let us in. The manager told us that the minimum age requirement by their policy was 21 years old and she kick us out of the establishment. I sent a complaint to the booking email requesting my refund because of the situation and I didn’t got any response.

  • Roel Oct 2026 · via priceline
    0.5/5

    Nothing When I arrive at the facilities we enter to clock in but we were reserved by the manager, she ask for our ids and when she saw that we were 19 years old she didn’t let us in. The manager told us that the minimum age requirement by their policy was 21 years old and she kick us out of the establishment. I sent a complaint to the booking email requesting my refund because of the situation and I didn’t got any response.

  • Alfredo Oct 2026 · via priceline
    4.5/5

    No

  • Krysten Oct 2026 · via booking
    0.5/5

    Bad

  • Griselda Oct 2026 · via expedia
    1/5

    They had Construction inside and were making so much noise that we couldnt even rest ..asked them if they could stop and they said they were working ...the whole floor was in Construction and was so dirty and dusty asked if we could move to another hall and room they said they didn't had any available

  • Maimouna Oct 2026 · via booking
    0.5/5

    Very dirty as a hotel

  • Maimouna Oct 2026 · via priceline
    0.5/5

    Very dirty as a hotel

  • Ava Oct 2026 · via expedia
    1/5

    Used sheets , building under remodeling dust all over the building , no elevators , no continental breakfast as advertised, unpleasant odor as you walk into the building

  • Patricia Oct 2026 · via expedia
    4/5

    La Televisión No Prendió y Le Dijimos ala Recepción y dijo que ya se habían ido los de Mantenimiento ☹️ Pero Ella Super Amable y También No hay Microondas en la habitación Ni Refrigerador ☹️

  • ramirez Oct 2026 · via priceline
    1.5/5

    Staff was very helpful and nice. Room smelled like animal , saw roaches and room ceiling had holes no fridge or microwave. Staff found us a fridge and microwave to put in room.

  • Ramirez Oct 2026 · via booking
    1.5/5

    Staff was very helpful and nice. Room smelled like animal , saw roaches and room ceiling had holes no fridge or microwave. Staff found us a fridge and microwave to put in room.

  • Amanda Oct 2026 · via hotels.com
    3/5

    To write and I hate that it makes me

  • Ana Oct 2026 · via expedia
    3/5

    None

  • Oscar Oct 2026 · via expedia
    1/5

    The lighting didn't work on half the room most of the outlets didn't work. No one came to check if we need anything. They were there by 11 am to tell us to get out. Just terrible don't recommend

  • Roberto Oct 2026 · via expedia
    2/5

    Towels were stained, no cold water on the bathroom sink, door did not lock, ac issues

  • Urueta Oct 2026 · via priceline
    0.5/5

    Nothing they never had our stay and I haven't gotten a refund. Everything they never had our stay and I haven't gotten a refund

  • Telona Oct 2026 · via booking
    1.5/5

    Poor

  • Bernardo Oct 2026 · via expedia
    1/5

    It is a terrible place that shouldn’t be open for the public. It’s not what appears on the map when you Google it or book it it is dirty from the outside and inside it’s more like a pig stall, we didn’t even spend the night there we left right after we saw how dirty everything was

  • Andrew Oct 2026 · via hotels.com
    1/5

    They are a scam. They said they sold my room to somebody else because we checked in after midnight. Even though I called them four hours ahead of time to let them know what time we would be there. How is this legal?

  • Urueta Oct 2026 · via booking
    0.5/5

    Nothing they never had our stay and I haven't gotten a refund. Everything they never had our stay and I haven't gotten a refund

  • Mendez Oct 2026 · via priceline
    4/5

    Tv controller sometimes work and sometimes doesn't

  • Gia Oct 2026 · via expedia
    1/5

    ???

  • Mendez Oct 2026 · via priceline
    4/5

    Sometimes t v control does not work

  • Ricardo Oct 2026 · via expedia
    1/5

    The lady at the counter was a little rude. My check in was at 2 pm she said couldn’t get me in till 3pm no rooms clean to go in. The hallway floor was dirty, Our room was not that clean and hair at the bathroom. I saw parts of the sealing in bad shape. I forgot to take picture Sorry. Not staying at this hotel anymore. Good luck to all and God bless.

  • Monica Oct 2026 · via hotels.com
    5/5

    Quite

  • Justin Oct 2026 · via booking
    0.5/5

    I didn't like anything. This property is being renovated, The pool looked like it had been cleaned all summer, only 5 stations worked on the TV (all local, and stuff can be very rude when dealing with bringing up issues. This property is being renovated, The pool looked like it had been cleaned all summer, only 5 stations worked on the TV (all local, and stuff can be very rude when dealing with bringing up issues.

  • Justin Oct 2026 · via priceline
    0.5/5

    I didn't like anything. This property is being renovated, The pool looked like it had been cleaned all summer, only 5 stations worked on the TV (all local, and stuff can be very rude when dealing with bringing up issues. This property is being renovated, The pool looked like it had been cleaned all summer, only 5 stations worked on the TV (all local, and stuff can be very rude when dealing with bringing up issues.

  • SELAMAT Sep 2026 · via expedia
    2/5

    No breakfast in rate they said includ Breakfast

  • Celma Sep 2026 · via expedia
    1/5

    Dirty

  • Alexis Sep 2026 · via hotels.com
    1/5

    The front desk person was so rude to me and family I never met someone rude just like her the rooms were so dirty and it smelt so bad I couldn’t even stay there

  • Martin Sep 2026 · via expedia
    1/5

    Rooms are clean but only upon arrival and initial check in, after that the guest and room, are left alone. Ignored actually, no cleaning service, no fresh clean towels, guest needs to ask for clean towels. Pool? What pool, just a small concrete hole at one end of the building that looks like some sort of protected swamp area. Staff is clueless and unable to meet the basic requests such as getting a hard copy of the final bill when checking out. The staff claims printers do not work and they are unable to fix or address the issue. Staff will eventually ignore a customer's request to speak to management or anyone in charge. But Staff is always ready to accuse the guests of being rude therefore ignoring and refusing to remedy any issues or concerns for the guests. Customer service is non-existent at El Paso Inn. I highly recommend this business NOT!

  • Shawn Sep 2026 · via expedia
    1/5

    The pool was closed, there was no breakfast or coffee, entire building in need of repairs, holes in walls etc

  • Timothy Sep 2026 · via expedia
    3/5

    It seems like they're in the middle of renovating the hotel, which used to be a Motel 6. They've got a lot of work left to do.

  • Ralph Sep 2026 · via expedia
    2/5

    Ex Motel 6 run by a great staff but the property is terrible. The rooms smell and the carpets are dirty. I feel bad for the employees because they were all great with excellent customer service but they have a terrible property to work with.

  • Oscar Sep 2026 · via expedia
    2/5

    Advertisement said continental breakfast, there was none. Also said pool, it was closed.

  • Debbie Sep 2026 · via expedia
    4/5

    Now the place looks like it been under renovation for awhile now.. looks like they start a bunch of projects but never get any finished.. the pool cant be used it closed, the laundry doesnt exist and the snacks or drinks u must have coins for the machines.. u pretty much need to be bi-lingual, for sure a language barrier.. the rooms were not very clean, someone's bath scrunchie was left in the shower.. i clean the tub before I used it.. Very cheap place tho so if u need a place to.lay ur head and take a shower and leave its cool for that but anything more its not it..

  • Velma Sep 2026 · via expedia
    4/5

    Good

  • Barbara Sep 2026 · via expedia
    4/5

    The staff very helpful & cordial! The price was excellent. Under going construction. No swimming pool, no breakfast. We saw roaches & possible mice? Towels were falling apart. No blankets on beds, just a bedspread & sheets. Rooms didn’t look swept or mopped. No closets. But like I said, it is under construction. Did appreciate morning coffee at least!!!!

  • robert Sep 2026 · via expedia
    1/5

    .

  • Juan Sep 2026 · via expedia
    1/5

    Dice la cama king y es tamaño queen. Decía desayuno incluido y no hay por q segun esta en reparación. Algunas piezas. Suelta. Y el lavamanos tapado

  • Daniel Sep 2026 · via expedia
    3/5

    This place is under going a remodel and rebranding while up for business. Power tools are used at all times of the day.

  • Alexander Sep 2026 · via hotels.com
    5/5

    Great place. Thank you very much.

  • Richard Sep 2026 · via expedia
    5/5

    Clean room, great value.

  • Bee Sep 2026 · via hotels.com
    5/5

    It's a quiet comfortable location staff was real helpful

  • Eisa Sep 2026 · via hotels.com
    5/5

    Clean rules, friendly top

  • Humberto Sep 2026 · via expedia
    1/5

    Do not recommend at all super dirty smelled funny and false advertising cause they said they have a pool and they don’t….

  • Jason Sep 2026 · via hotels.com
    1/5

    Was a motel 6, 2nd story floors are horrendous. You can feel the tile under the carpet. Loud ac and mold in the bathroom.

  • Vicente Sep 2026 · via expedia
    5/5

    semi truck parking. great location

  • Zulami Jul 2026 · via expedia
    1/5

    Area looked shady and the hallways just smelled awful, rooms were ok.

  • Benjamin Jun 2026 · via expedia
    5/5

    Na

  • Raul Jun 2026 · via expedia
    5/5

    Ok stay

  • Bianca Jun 2026 · via expedia
    1/5

    I’ve stayed at these properties before and they have never compared to this location. The hotel is under renovation, so there was dust and paint chips and holes in the wall. I understand renovation but I don’t understand why cleanliness is not being practiced. My shower had hair on the wall and in the tub. There was was I think was makeup smudges on the pillow case, the towels had some stains on them still, the walls had some mysterious smudge/smear. The other room we rented had a giant dead cockroach on the floor, trash left behind, the toilet didn’t work, bathrooms were not cleaned. It the probably the most disgusting place I have ever been in.

  • Jessica Jun 2026 · via expedia
    1/5

    Never stay here. Blood on the walls and doorknobs. Boogers on the light switches. Visibly dirty all over. The toilet was disgusting and leaking. I stayed one night and went elsewhere.

  • Lisa Jun 2026 · via hotels.com
    1/5

    I didn't even end up staying here. There was 3 different cars up on Jack's with 1-2 tires off it. There were multiple windows broken out on the top floor. It looked like a Crack house. The man up front when he finally came up to the desk I could tell didnt want to help me I was traveling with a young child and didn't feel safe. There was so much trash around the property, spare tires and other big objects. I walked out and found another hotel.

  • Mayra May 2026 · via expedia
    3/5

    Parking was easy

  • george May 2026 · via hotels.com
    5/5

    Pool was not clean…..lots of ceiling tiles with water damage…..floor in room was not clean needed some TLC…..TV had blue screen on it…..still paid full price for it??? Don’t know if I’ll return

  • Caila May 2026 · via expedia
    3/5

    Staff at the front desk were so sweet & great !

  • Hope May 2026 · via expedia
    1/5

    The only reason why we stayed here is because the other hotels were booked up for the BTS Concert. We could hear every step the people above us made. The vending machine was out of order. There's no hot water or coffee. The rooms look very old and minimally cleaned. I felt like I was sleeping at a bus station.

  • Jolinda May 2026 · via expedia
    4/5

    Honestly, the hotel needs an update.A appearance on the inside looks old. Stained carpets from years of use, Faucet in the bathroom was difficult to use, couldn't get the temp or water flow to come out easily, bathtub looked dingy. I'm not expecting a perfectly clean and maintained place, but for the price, it wasn't worth it to me.

  • Carlos May 2026 · via expedia
    4/5

    Parking was good

  • Carlos Apr 2026 · via hotels.com
    2/5

    Room and restrooms were not clean. At all. Crumbs all over the floor, toilet wasn’t cleaned, hairs all over the restroom floor. I didn’t stay the night. I left.

  • Monica Apr 2026 · via expedia
    3/5

    Friendly staff. Good space for parking a big U-Haul. Good location for us as we needed to just sleep for some hours. The property is in terrible condition, need a total renovation. If you are ok to just go there and sleep, shower, get up and continue it works, but not to spend more than one night.

  • Tommy Apr 2026 · via expedia
    4/5

    Clean room staff are good. Parking is good thanks.

  • Janet Apr 2026 · via hotels.com
    5/5

    I love this Motel 6. It's always so clean and the staff are helpful and courteous.

  • Edward Apr 2026 · via expedia
    1/5

    So the room that I was in there's mall the restrooms are disgusting they don't do no maintenance on them I was just grossed out... I think they need to run every third what is it called they need to renovate their motel before they continue using them..

  • Benjamin Mar 2026 · via expedia
    1/5

    Roach infested. Very dirty room and towels. Will mever stay there again

  • Janet Mar 2026 · via hotels.com
    5/5

    This property far exceeded my expectations of a Motel 6. The staff was friendly and professional and gave exceptional service. The rooms were spacious, modern, and clean. And with other properties charging outrageous fees for pets, the fact that pets stay free at this motel is a huge plus.

  • Vanessa Mar 2026 · via expedia
    2/5

    When we got to the room, no toilet paper, no trash bags, the bed had crumbs inside de covers when i lay on it i felt alot of crumbs on it , i wasn't sure what it was, had roach in the bathroom, the floor had sand i dont know it was dirty, like it wasnt sweep, had a pizza box on the top counter. Had dog hair on the sofa and on the floor, my husband's shirt had hair all over it, not to mention Marijuana strong odor. . Sofa had stains on it, not going back at all. Ive stayed at motel 6 before, but never had this bad experience.

  • efrain Mar 2026 · via expedia
    1/5

    There a constant loud buzzing sound which I thought it was the AC unit but once I turn d off the sound was still there. I know it’s a motel 6 not the Marriot but I travel often and stayed many times in other Motel 6 is this was definitely one I am not coming back.

  • Matthew Mar 2026 · via hotels.com
    1/5

    No toilet paper no one at the front desk tv didn’t work very bad

  • sheila Mar 2026 · via hotels.com
    3/5

    We have been on this property for a while now. They have an excellent staff. I think they're doing the most with the least. The hotel does need a lot of work and a lot of areas. I don't think they have enough people to cover those areas. There are no vending machines so you do not have that service or amenity. There's a lot of structural issues. But the staff has been excellent and accommodating.

  • Andres Mar 2026 · via hotels.com
    1/5

    Horrible place to stay

  • Raul Mar 2026 · via hotels.com
    4/5

    The hotel was good, good staff, and good parking, and nice clean rooms

  • Azucena Mar 2026 · via hotels.com
    1/5

    Muy sucio sin aire demaciado sucio no deveria poner ese tipo de hotel en su pagina 😠😠

  • Gary Mar 2026 · via expedia
    2/5

    Was dirty, wore out & nothing worked

  • Roberto Feb 2026 · via expedia
    1/5

    I did not check in but they still charged me.

  • Arnold Feb 2026 · via expedia
    1/5

    Window was broken, and would not shut! Sofa was torn, surfaces of counter where sticky

  • Conner Feb 2026 · via expedia
    1/5

    I would like a refund. The room came with exposed wiring, dirty sheets and stains on the wall.

  • yvette Feb 2026 · via hotels.com
    4/5

    Bed was comfortable

  • Danielle Feb 2026 · via expedia
    2/5

    Everyone was kind however there’s just little things that weren’t the greatest such as the towels in the bathroom they’re very stained and need to be replaced. I thought they were dirty for a second. I feel like bedding needs to be a little bit more than just a sheet also there was a window open and I didn’t realize it till the morning anybody could’ve came in the room while I was asleep the floors looked a little dirty. There was a lot of noise at night. Hard to sleep. Can hear everything when I stay again maybe I was in desperate need of somewhere to go before I arrived. I called staff to make sure everything was good with my reservation. I was hung up on. I had to call back. I wasn’t provided a Wi-Fi password or anything. Hopefully these things can be fixed.

  • Manuel Feb 2026 · via expedia
    3/5

    if you dont open the door it is because you are resting ,housekeeping knocks the door once and once again it was uncomfortable.

  • marilu Feb 2026 · via expedia
    5/5

    Great customer service

  • Daniel Feb 2026 · via hotels.com
    3/5

    No working TV spoke to front desk said they would resolve the issue and never did . Also didn't give a courtesy late check out

  • Lorena Feb 2026 · via expedia
    1/5

    I wouldn’t let my worst enemy stay in this room. The moment I opened the door, I was hit with a wall of a foul, rotting stench that made me gag. The room is absolutely filthy—layers of grime, mysterious stains, and a level of neglect that is actually a health code violation. It’s clear this place hasn't been properly cleaned in months, if ever. I booked for 4 nights and couldn't last 4 minutes. Expedia has been notified. Save your money and your health—stay anywhere else. If I could give zero stars, I would. This is easily the most disgusting hotel experience of my life. I felt unsafe and unsanitary just standing in the middle of the room with my luggage. The management clearly has zero pride in this property and zero respect for their guests. I had to flee the property and find new lodging immediately. Documented everything with photos and reporting to the Health Department. You have been warned: STAY AWAY.

  • elias Jan 2026 · via expedia
    5/5

    staff was freindly

  • zelong Jan 2026 · via expedia
    5/5

    Clean quiet

  • Lorena Jan 2026 · via expedia
    1/5

    This was the worse experience! never again would I stay here. On top of it, tv didn’t work, no channels were visible , just terrible. We ended up checking out, probably like 1.5hour after checking in. Waste of money! Wish I could get my money back! So disappointed!

  • Marvin Jan 2026 · via expedia
    3/5

    Quiet area

  • Brittany Jan 2026 · via hotels.com
    5/5

    Honestly the staffing is amazing! The hotel needs fixing for sures but the staff she was amazing!

  • Helen Jan 2026 · via hotels.com
    5/5

    Though the hotel is dated and smelled in the hallways, the rooms were clean and smelled clean. The staff was efficient and pleasant even for a really late check in. They did great.

  • Daniel Jan 2026 · via hotels.com
    2/5

    Very loud, hotel needed alot of work

  • maria Dec 2025 · via hotels.com
    3/5

    The room was acceptable but the towels smelled and didn’t look like they were washed. A lot of shady people around the hotel.

  • Alexander Dec 2025 · via hotels.com
    2/5

    They didn’t have my room reservation when I got there. When I got into room there was no microwave or fridge that I had paid extra for since I’m traveling I had some food to warmup and drinks to keep cold.

  • Rosie Dec 2025 · via expedia
    2/5

    The curtains were desintegra ting and were not able to close properly. The bedding is old, stained with a red grease stain and smelled bad 😩

  • Gabriel Dec 2025 · via hotels.com
    5/5

    Very courteous

  • Jose Dec 2025 · via expedia
    1/5

    Very dirty room. Was not cleaned properly. Sheets were not washed properly. There was cheese beneath the table. No soap to wash hands, barely any toilet paper. Would think twice before staying there again.

  • Diana Dec 2025 · via expedia
    1/5

    Roaches in the restroom have video proof had to work out restroom did not flush

  • Hasan Dec 2025 · via expedia
    5/5

    No remote control for TV…

  • Monsserratt Dec 2025 · via expedia
    1/5

    I booked through Expedia and when I arrive at the lo the property all rooms were booked

  • Heather Dec 2025 · via expedia
    1/5

    This place was worse than a dump. The first room the bathtub was filthy. The sink was filthy. I asked for a new room that one was worse. There’s a hole in the shower. How do I know there’s not a camera there’s a hole in the room above the phone how do I know there’s not a camera Big black hair on the wall no shampoo and conditioner no ice bucket the pool was appalling filthy My mattress had a huge what looks like blood stain on the corner. The microwave was filthy. The doors are filthy. The air conditioner is filled with objects and is filthy. The phone has no information on it whatsoever. Just a plain phone with no way to contact the front desk. The bathtub has a huge rust stain. The toilet has rust stains and is missing the caps on the bottom, the container that holds Kleenex boxes empty there’s no towel holders on the wall just rusted clamps with no toolbar toilet paper rolls falling out of the wall in the hallway the ceiling is missing multiple tiles an as I was walking, my foot fell through a hole in the floor in hallway, there’construction going on in as well where the maids quarters are, and there’s trash and filth everywhere, areas in the walls where holes were plastered, but never repainted the manager was rude to me and accused me of taking a taxi and never paying when I drove my own vehicle! She could care less I was unhappy and wasn’t willing to resolve anything. I’ve never been so disappointed in a hotel room in my life! I will never stay in motel 6 again!

  • Salvador Dec 2025 · via expedia
    1/5

    Everything in the room was very bad and dangerous . I took pictures and want to file a big complaint. I did not change rooms or informed the clerk because it was late and I needed to rest. I WAS SUPER TIRED AND JUST COULD NOT REPORT ALL THE PROBLEMS THAT NIGHT.

  • Emily Dec 2025 · via expedia
    2/5

    had to beg them to clean my room and fix the sink faucet. night male manager was rude, maintenance mam was ride. the gm was the only one who seemed to get anything done, she was a blessing the entire visit. and the lady night desk employee was wonderful. I am only raising me reviews for them, otherwise i would have rated worse.

  • Alexander Nov 2025 · via expedia
    5/5

    Absolutely beautiful place to stay! Nice and kind personal, efficient service. Thank you very much!

  • Hernandez Nov 2025 · via expedia
    3/5

    Room not as the picture. Its out date but still was a good stay.

  • Justin Nov 2025 · via expedia
    1/5

    Worst motel I’ve ever been in. Room 228 looks like something out of a horror movie. There was no smoke detector the fire alarm was taped over. The ceiling was peeling in the room and in the bedroom. The mattress had stains and hair on it. The vinyl base boards were peeling off. The hotel security lock .. only had the arm and not the u piece. The drywall was filthy. I could go on and on. I’m going to see if I can get my money back. I have pictures. I couldn’t wait to leave there

  • Sandeep Nov 2025 · via expedia
    1/5

    Too dirty

  • Hugo Nov 2025 · via hotels.com
    1/5

    Dirty dirty towels bedding, loud

  • Connie Nov 2025 · via hotels.com
    1/5

    DO NOT STAY HERE! Cops at hotel upon arrival. No coffee bar or breakfast. AC was broken. PHOTOS ARE FAKE OF PROPERTY!!! No available hangers, hair dryers, towels, iron, or ironing board. Pool was closed. Minimal parking. Staff inattentive. BEWARE IF BOOKING!

  • Mario Oct 2025 · via expedia
    1/5

    Not well cleaned and roaches roaming in the room

  • Albert Oct 2025 · via hotels.com
    1/5

    Hotel was very dirty and it looked like they sold drugs from the office i wouldn't stay there if they paid me

  • Emanuel Oct 2025 · via expedia
    1/5

    No locks on door dirty mattresses dirty bathroom would not recommend

  • Raul Oct 2025 · via expedia
    4/5

    Ok

  • Annette Oct 2025 · via expedia
    5/5

    Excellent front desk customer service

  • Jose Oct 2025 · via expedia
    3/5

    No laundry room available. The place needs some work and more skilled maintenance people.

  • Dyana Oct 2025 · via expedia
    3/5

    No GYM, No Ice, Vending Machine has expired stuff. Pool always Dirty. Housekeeping works hard groundskeeper worked hard too. Some of the front desk are super cool humble great outgoing personality. The price is extremely bad for blood stained sheets & extremely old mattresses. The AC super dirty . The price should be around $30 . I think eventually it will get better once it’s upgraded but the pictures are false advertisement.

  • Alice Oct 2025 · via expedia
    3/5

    Yes

  • Joanne Oct 2025 · via expedia
    1/5

    If this is the motel 6 on gateway I been meaning to reach out about this. I hope they refunded my money like I asked, I will be calling their corporate office too. Worst experience ever. I went in to check in the receptionist never made eye contact and spoke in a low voice while looking annoyed. After I got my key me and my husband went into the room that looked small, barely clean no microwave or fridge. The remote to the TV wasn't working so I took it down stairs to replace, she angrily looked in a drawer full of remotes that didn't work while on the side of her an employee told her there's a working remote in another room . The employee was in her socks gave me the remote. We both took the elevator up she went to one room talking to a guest then went to another room talking to another guest about acting out. When I went in the room my husband told me there was roaches in the bathroom. I'm done I went down stairs to get my money back but I haven't got nothing back to my account. The motel was crawling with tweakers and had a horrible feel to it all employees were shady. We left and went to the motel 6 on North Mesa . They were great, clean rooms friendly staff and great atmosphere. Please take this motel off your site please look into this and see for yourself how horrible it is. It should not be an option for travelers looking to relax that motel is a place people go to get high and sell drugs including the employees were high you can tell.

  • Verified Sep 2025 · via expedia
    5/5

    Great

  • Noel Sep 2025 · via hotels.com
    1/5

    I was told by the check in clerk that if I did not complain about the rancid condition of the room in the first 15 minutes of accepting the digital key, I had to accept the room., I told her the room was supposed to be clean when I arrived, she cut me off and retorted "Like I SAID...You have to COMPLAIN the FIRST 15 minutes upon your arrival." We were tired coming off the road and slept in our clothes to make a 730 appointment from checking in at 5 am. The First floor carpet is dirtier that asphalt and the stench is unbearable. The woods are a better bet than this place. Youve been warned. =(

  • Dyana Sep 2025 · via expedia
    3/5

    Staff is great it’s the property that looks like a ghost town wires hanging from ceilings or walls no washer n dryers you get what you pay for but I think it’s over priced for what you get not the fault of the staff it’s whoever owns it

  • Andres Sep 2025 · via expedia
    1/5

    My room's t.v. didn't work, they didn't refill the toilet paper. The restroom had no mirror. The hallways were dingy and smelly, not to mention had holes in the ground. The outside property was littered with trash and old tires. Would never stay there again

  • Dyana Sep 2025 · via expedia
    2/5

    You have to pay extra for fridge n microwave super dirty beds you have wires hanging out from walls

  • Leslie Sep 2025 · via hotels.com
    1/5

    Hair in the bed, everything looked like it was falling apart. Noise level was crazy high. There was extreme banging above our room ALL night. Sounded like someone was bowling. I tried calling the front desk and someone answered but immediately asked me to hold and then I could hear him walking around and talking to other people. I held for FIFTEEN minutes then finally gave up. Tried calling again a little later but must never got an answer again. I didn’t feel safe to go down to try and tell someone face to face. The whole experience was terrible and I’m super disappointed. Motel 6 is usually my go to for a quick stop over when on a road trip because they’re fairly consistent. Basic, but clean and comfortable. This place was awful.

  • Dyana Sep 2025 · via hotels.com
    2/5

    Been here going on 3 weeks it’s false advertising hotel rooms lobby no where near the picture shown. Ac makes me sick a lot because it seems dirty. Staff is good very nice people and I think get overworked you can tell. For being here almost 3 weeks I should’ve had a fridge & microwave in the room but apparently you get charged extra. No where to wash and dry clothes. I’m only here cause I have to car keys lost.

  • Adrian Sep 2025 · via expedia
    1/5

    Staff was great, but the rooms were super dirty, the sheets were dirty full of stains the bathroom towels were full of yellow stains and I have pictures to show, floor was not sweep bathroom curtains were torn the sink was dirty full of dirt, door wouldn’t close properly and was missing the lock button on the bathroom a lot of noise in the next room. But the most disgusting thing was the sheets and the towels that were stained really bad is like they don’t wash the sheets. Never again staying there but it is a good price. I guess you get for what you pay.

  • Hugo Sep 2025 · via hotels.com
    1/5

    Muy sucio todo y percudido y muy detiodorado todo el hotel , jamás regresaría

  • Daniel Sep 2025 · via expedia
    1/5

    The place is terrible I don’t recommend it I didn’t even care about a refund I just walk out

  • Myra Sep 2025 · via expedia
    1/5

    Staff are really helpful and professional but the building it’s self needs a lot of work a lot of the stuff is broken in the rooms

  • Nadege Sep 2025 · via expedia
    1/5

    Dirty and inconvenient

  • Ricardo Sep 2025 · via expedia
    2/5

    I would suggest to include shampoo and a Trash bin in the bathroom, also repair the holes in the walls

  • Leanne Sep 2025 · via hotels.com
    1/5

    Horrible conditions . No smoke detectors. Dirty. Stinky. Asked for a refund and would not give it . We had to book a room at the Hilton. Pictures are deceiving . Do not stay here

  • Jesus Sep 2025 · via expedia
    1/5

    Too old

  • Leopoldo Sep 2025 · via expedia
    1/5

    It was dirty

  • Verified Sep 2025 · via expedia
    5/5

    Good staff ..

  • Gerardo Sep 2025 · via expedia
    5/5

    Good

  • Jose Sep 2025 · via expedia
    3/5

    No trashcans in the room. Smelled like humid or previous water damage.

  • Miguel Sep 2025 · via expedia
    1/5

    The room we were provided should not be made available for anyone! There was paint peeling from the walls and ceiling. The towels were dirty. We slept with our clothes on because of how dirty the sheets looked. Even if it was the last room, No one should have to stay in it.

  • Brett Sep 2025 · via expedia
    1/5

    Much of the room equipment was broken, esp. the bathroom door. No baffle in sink; tub handle shattered. Carpet in the hallway was very filthy, the flooring underneath uneven and sagging. Frankly, I was shocked; this is well below even Motel 6's modest standards. The walls were all marked, much as if this were ghetto housing.

  • Fernando Sep 2025 · via expedia
    1/5

    The place was horrible the hallways the rooms the bedsheets stains smell was disgusting the smell was horrible one of my worst experiences ever this place needs to be shutdown before an inconvenience happens here

  • Ismael Sep 2025 · via expedia
    1/5

    We ended up not staying. The rooms were horrible. I do not recommend staying there.

  • katherine Aug 2025 · via expedia
    5/5

    i love it

  • Carlos Aug 2025 · via expedia
    1/5

    Worst motel 6 it is dirty no shampoo or towels

  • Verified Aug 2025 · via hotels.com
    1/5

    I wasn’t expecting anything but a clean bed to rest after along road trip from Denver. It didn’t happen.

  • Philip Aug 2025 · via expedia
    5/5

    The staff is overall amazing at accomadating to one's individual request and very very considerate and beyong understanding in all aspects! Thank you Motel 6-Southeast! You ALL are very much appreciated!

  • Brenda Aug 2025 · via expedia
    2/5

    Room was really hot, the A/C was not working

  • Steven Aug 2025 · via hotels.com
    1/5

    The bathroom was a nightmare: mold in the shower, hair in the sink, and a toilet that barely flushed. The towels were thin, stained, and smelled awful. I honestly questioned if this place had been cleaned at all before I arrived. Everything about this place felt old, neglected, and disgusting. I didn’t feel safe, I didn’t feel clean, and I couldn’t even get a decent night’s sleep because of all the noise and sketchy activity going on outside. Do yourself a favor—spend the extra money and go literally anywhere else. This place should be condemned, not rented out to paying guests.

  • Frank Aug 2025 · via expedia
    1/5

    This is the worst motel 6 I hav evr stayed I feel bd ppl tht wrk there. All they can do is apologize. The laundry did not work, the 1st rm the AC sounded like a motorcycle, the 2nd room TV did not work the 3rd room the sheets had hole in them. Had to requst srvs daily location is not easy to get to would have checked out if not booked online I will never use online booking again

Frequently asked questions about EL Paso Inn

Does EL Paso Inn have free Wi-Fi?
Yes, EL Paso Inn offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does EL Paso Inn offer parking?
Yes, EL Paso Inn offers free parking on-site.
Does EL Paso Inn have meeting spaces, conference centers, or conference rooms?
Yes. EL Paso Inn offers meeting spaces for business and group use.
Does EL Paso Inn have a fitness center?
Yes, EL Paso Inn features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is EL Paso Inn located, and how walkable is the area?
EL Paso Inn is located at 12211 Gateway Boulevard West, El Paso, TX 79936. With a Walk Score of 14, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available