Econo Lodge Inn & Suites El Paso West

Poor

Very poor

Bad

Bad

It was okay. Only stayed overnight.

Loation

Passable

Superb

Bad

Exceptional

It was cheap and easy to get to. It smelled in the hallway and the furniture was stained. The AC was great but the blanket on the bed was little more than a sheet.

Passable

Exceptional

Exceptional

i’m not a reviewer, i usually am okay staying anywhere as long as i can shower and sleep. it was cheap and allowed my dog to stay with me which is what i needed as i drove back home and needed to rest. i saw previous reviews and thought it couldn’t be that bad, let me tell you it’s that bad and worse. this hotel should probably not even be open or needs a MAJOR renovation. lobby area isn’t horrible looking, once i took the elevator and got to the second floor i knew it was going to be bad. the hallway reeked. once i get in my room, it was bad. i don’t believe the room was even cleaned. there was cigarette ashes in the restroom counters, dead bugs around the edges of the room, mice droppings and the walls completely beat up. i tried to make the best of it, but was impossible. i woke to other people yelling in the middle of the night, bed bug bites and that horrible smell that never went away. i checked out in the middle of the night and slept in my car at a rest stop.

Trashy

Front office Trashy

I had stayed here on the trip's out bound leg and found it to be a good choice so I stayed again on my return trip. My travel was a long drive across the US covering 3 - 12 hr driving days each way. This was a good choice for my needs.

Nothing halls very hot Halls very hot in 4 gays I stayed they didn't serve my room not a single time sofas very dirty showers in very bad conditions walls dirty lamps not working rugs dirty

Nothing halls very hot Halls very hot in 4 gays I stayed they didn't serve my room not a single time sofas very dirty showers in very bad conditions walls dirty lamps not working rugs dirty

This place should be Reported for Harassment of staff as well Disgusting behavior and Irresponsibility. The place should closed down. Full of roaches and old worn shower head. Place should be reported to the health department as well close down for good

Stayed at Econo Lodge Inn & Suites El Paso West on a trip to LA, CA. Will book a room there on my return trip too.

Bad There’s is nothing to like there. Not even the coffee. Too watery

Bad There’s is nothing to like there. Not even the coffee. Too watery

It looked sketchy and terrible I would never stay there again the ceiling was missing tiles it smelled like cigarettes the back door couldn’t close and just dirty my toilet had a ring on it sheets and pillow cases had stains I overall didn’t feel comfortable It was dirty very dirty had bugs it smelled terrible not worth even half the price very unprofessional

It looked sketchy and terrible I would never stay there again the ceiling was missing tiles it smelled like cigarettes the back door couldn’t close and just dirty my toilet had a ring on it sheets and pillow cases had stains I overall didn’t feel comfortable It was dirty very dirty had bugs it smelled terrible not worth even half the price very unprofessional

The location was great: close to restaurants, Walmart, convenience store.

Room was smelled like cigarrete i never asked for smoking room. Tv did nkt work they switxhd me room . The other room they gave me light switches not working lobby not clean at all very unorganized tjey all vaaxums and machines the hotel needa lots of work and remodeling its falling apart

Wars hotel we ever stayed in

.

This hotel is very unclean. The outside is dirty with trash cans overflowing with liquor bottles. The room was also dirty. The bathroom sink had old toothpaste in it and the bathtub looked dirty. There was also a large hole in the ceiling of the bathroom. The floor in the room was sticky and turned the bottom of my white socks black. Also the ice machine was broken so I had to buy my own ice. The breakfast was pathetic. A waffle machine a few boiled eggs, a few containers of cereal, and a few slices of bread.

Very nice

Room was clean and staff where so kind

Waited for my room for over 30 minutes Room had mold Smelled like just Clorox

The disability shower chair was broken

Room very dirty got a rash on my entire body from there towels were dirty and smelled tv remote didnt work very poor amenaties

Great place !

Amazing !

Place is great ! Quick but warm breakfast, they always hook it up with the same room I got last time, all the front desk girls are great !

Heater not working, TV works but I can only see a dark screen, so I could only head the tv and no hot water

Yes

Pleasant and welcoming

Pretty good

Please do not offer this property again. It’s in complete disrepair. Has a car up on jacks with no tires, pool that rivals a petri dish and rooms are worse.

I ir

Nice quiet place to stay

This property is in a deal location. Great staff. But at 6 AM breakfast wasn’t ready. The rooms look like they got a landlord special. Some of the furniture was falling apart. That hotel needs a serious renovation and upgrade.

Staff was helpful and pleasant, free breakfast was good, convenient location

It was a decent place

Old, dirty, and smell badly all the buildings, the room smells a lot of smoke of cigarette, unclean all the areas . Not recommended!

Very dull bed bed head was scratched and looked very old. Smell on hallways was very nasty

Mot. Good. Please. To. Stay. I. Hope. Go 12mont. Time

terrible

Not good. Building looks very old, and the they had a water problem.

Horrible place. Spooky

Smells like smoke and pee recommend the extend a stay on executive for the price much cleaner and much nicer

While the staff was nice and the price is cheap, the entire property smells very bad and the furniture and fixtures are broken all over the place. The smoke smell was so bad, we didn’t sleep and left after the first night.

I will not stay here again.

Terrible looks clean nice on picture but nasty and filthy never again I want my money back booked for two days we were only there for 30 minutes and had to leave and get another Hotel terrible experience

Bed was comfortable, coffee was good

Loved it

I would strongly recommend that no member of the Expedia family stay at this hotel. The furniture is outdated, and the walls desperately need a fresh coat of paint. There's only one lamp in the entire room, likely to keep you from noticing the condition of the walls. The freezer is encased in two inches of ice, and the hallways are dirty and have an unpleasant odor. Overall, this is not a pleasant place to stay.

Like a trush

Rooms were nasty. The curtains, chairs, and walls had burns. There were very sketchy people walking and standing outside of hotel at all hours of the day/night. Shower barely worked, and they didn't provide blankets. There were only sheets. The only good thing about this hotel were the staff. They were very friendly. I will never book here again.

Dirty floor all around Hair in sink and toilet Window sills full of dirt Half tool of Toilet paper Just a few complaints Definitely in dir need of management 👎👎👎

The room was really not clean, the bathroom is dirty, the faucet doesn’t work well they only had one towel and there was a pieces of dog food in the bathroom floor, the lower corner of the bathtub wall has a hole. The light lap is falling apart, and it smelled bad. I just laid down on the bed and started to itch only stayed for 10 minutes and asked for a refund and got a different hotel. To be honest that place needs major renovations and repairs before the place starts falling down.

I had a guest next to me that was making noise on the walls had the music very loud i tried using the telephone to let front desk know and the phone wasn't even working i wish i could have refund but i know next time not to get that type of place

I was scared to walk into my room. Is it being renovated or maybe it is just a dump.

Nice place to stay

Please was dirty it only had one towel

There were holes in the sheets and washcloths. A big gap around the door and the staff started at 6am in the morning pushing there noisy carts up and down the hallway and slamming doors that woke everyone up! The whole building is very old and dilapidated!!!

Horrible, DO Not get fooled by pictures online. The rooms are nasty and nothing like what is being advertised. False advertising and trying to get my money back. way over priced, motel 6 would have been better. not sure how they are getting away with false advertising but I notified Expedia.

The area had a lot of people loitering around, digging in dumpsters nearby. My room was in the back, which had a couple of people just hanging out, outside the door, which made me feel uncomfortable. The room was supposedly non-smoking, but smelled like smoke and B.O. Lots of damage to the room, uncovered electrical plugs. Air unit was old and didn't work very well. No bar soap in the bathroom to wash my hands. Someone kept walking in and out of the back entrance all night long, very noisy. I got up to leave in the morning and the back door was locked with a padlock so I had to walk all the way to the front and all the way around the building to get back to my car, which I was hoping didn't have busted windows or slashed tires. My car was fine, but I will not stay there again, nor would I recommend it.

Was dirty no hairdryer no coffee machine . Tiles coming up in bathroom curtains were torn and dirty . No phone nothing that it says on the ad that says it has period . I’ll never stay there again. Noise from people living there in and out all night.people selling drugs probably all night in and out meeting different people outside . No breakfast or coffee when went to front . No jacuzzi like it says they have . Was most horrible motel I have ever stayed at

I will never stay at an Econo Lodge again. The exterior door that did not open to the check-in desk was supposed to have a card swipe to restrict access to lodgers, but the locking mechanism was gone and the door was standing wide open with no way to secure it. In the room, the safety lock that allows for opening a few inches (similar to a chain lock) was missing the attachment to the door (broken off) that prevents the door from opening fully.

The hotel conditions are deplorable.

This is not a hotel. It is a low rent apartment building. There were people fighting. The cops were knocking on doors. It was gross.

Well Because I was itching all Over my body. When we woke up Because my sons were with me I noticed a bug on the pillow. It was a bed bug! Right there and then w roaches up and checked out. I let the receptionist know why we were leaving. Do not recommend, hallways were extremely dirty. I will be requesting a refund.

Front desk didn’t seem to care when brought up

We got our money back and went to motel 6. The first room 116 had a ton of mold in the shower. It wasn't new. It was a huge spot around the shower head and ceiling. We were moved to another room where the wallpaper was coming off the wall, gang tagging on the wall, holes in the carpet, sticky stuff around the sink, hygiene stuff left in the shower. I will never stay at another one of their hotels.

The room I was staying in needs new mattresses needs new toilet seat the shells are coming off the wall. The floors have not been swept No one showed up to make up my room I had to go ask them needed towels. They need to hire more housekeepers places of mess.

They are putting a real ongoing effort of remodeling the hotel.

I was told that check in was at 2:00pm, we arrived at 2:45pm and was told that the system was down and would be up in an hour! We didn’t check in until 4:00 pm! The clerk didn’t know how to use the computer software so we didn’t get the key to our room until 4:30!!!

Roach Motel... absolutely disgusting.

It was fine for a very basic hotel. But my room number was a piece of paper taped tot he door which was sketchy.

This hotel is right off of the interstate, and there’s all kinds of shopping and dining options surrounding it. Additionally, it’s really close to the New Mexico-Texas border.

Bed sheets had holes in them, like from a cigarette and the room was very very hot. Took forever for the room to get cold.

It was the worst I wast there a total of two hours and I went down to ask for another room a clean one. And the front desk lady kicked me out because I wanted a nice and clean room I called the police because they would not allow me in my room to get the remaining property I had in there

Pool and not tub not operational. Frige in room not working.

Our room door was broken had to go to the desk any time we wanted to get into the room . Couldn’t watch tv didn’t work

This place was disgusting. I paid for 2 nights and ended up leaving after the first night because it was dirty. There were people smoking in the hallways. Trash in the stairwell. Kids stickers on the headboards. No outlet covers on the outlets. Chairs were torn. It had basically sheets for blankets instead of a comforter. They wouldn’t even give me a refund on the second night I paid there. The woman up front was rude and wouldn’t even listen to me.

When i ask for breakfast the resposne was we run out of it, bad attiud from the people in front desk, except for one, one night at 1 am mean a while i was sleeping with my kids some people try to get in to the room because they sent them...

El cuarto tenía cucarachas y necesitaba mantenimiento tuve que pedir que me cambiaran de cuarto el otro cuarto estaba mejor pero también necesitaba trabajo de mantenimiento y limpieza

1. They did not have a room with a couch as requested. I even received an email confirmation that they would have one for us. 2. Each room is supposed to have a microwave and fridge in it. Ours did not so we asked to be moved. 3. Our new room seemed to have been remodeled at some point. Walls were painted and floor was wood-looking linoleum instead of carpet. 4. We didn’t notice until after we moved all our luggage to the new room that the bathroom was a disaster. The walls and ceiling around/above the shower were destroyed. They had severe water damage and were coming apart. There weren’t any other rooms so we couldn’t move again, and because I had booked on this app I couldn’t get us a refund and book somewhere else completely. We were stuck. The ceiling had plaster hanging, which I accidentally hit with a towel after a shower and plaster bits sprayed everywhere. 5. We had to constantly go up to the front desk for towels and toilet paper. Housekeeping was not consistent at all in refilling these items, nor did they ever change the sheets or make the beds. 6. All the light sockets were loose. I had to use the bottom of the 2 plugs because the top one was literally coming out of the wall. 7. We killed 3 bugs crawling on the walls in the bathroom, all of which I believe were small roaches. I would not say the hotel was clean. 8. They are not serving their continental breakfast in the lobby due to Covid, but other hotels are. Not that I felt it was clean enough to eat there.