Courtyard El Paso East/i-10

Shower had a lot of...

Todo en excelente condiciones

We absolutely love this hotel! Location, staff, cleanliness, all top notch!

Awesome stay, spacious rooms, friendly staff

Friendly

Pleasant

Had a good sleep, besides that, the only bad thing was after a shower towel smelled like vomit! Could not get the stink from my body.

We’ve stayed here several times in the last few months and we really like the hotel and staff.

Facilities in good shape. No parking available at arrival.

Superb

Room was comfortable, location was good and enjoyed The Bistro being onsite. Nothing

The hotel was clean, had a bar/cafe, and comfy beds. The walls are too thin. We could not sleep because of the noise from the interstate. Plus we could hear the people around us. The AC did not cool to the temp on the thermostat, so we got hot at night.

The hotel was clean, had a bar/cafe, and comfy beds. The walls are too thin. We could not sleep because of the noise from the interstate. Plus we could hear the people around us. The AC did not cool to the temp on the thermostat, so we got hot at night.

Room was comfortable, location was good and enjoyed The Bistro being onsite. Nothing

Damien was so nice. He gave us a voucher for breakfast when he couldn’t fix the tv. The eggs were terrible, I couldn’t eat them. The lady at the front desk said she would have Jose, the manager, call me. He never did. Sooo disappointed in this place. $200+ room rate. Not nearly worth it.

Clean room ✅ Excellent customer service ✅ Reasonable price ✅

Very clean and comfortable

Confortable, easy check in. Thank you!

Exceptional

The staff is so friendly, location is great! I’ve stayed twice and it’s been wonderful.

The staff was great. The lobby was comfortable to hang out and watch the game. My girls used the pool area and had much fun. The room had some stains on the carpet floor that looked like blood but we always use shoes on hotel room carpets so it wasn’t a big deal.

Service and cleanliness were great. Facility is a little run down, but still very good overall.

Exceptional

Exceptional

Exceptional

For the price it was not worth it . We only stayed due to a power outage . No breakfast, Starbucks machines were down and the staff tried to charge me for regular coffee . Rooms need to be cleaned especially the carpet due to allergens . Guy didn’t want to give me 2 keys per room initially . We booked 2 rooms . Mot a fan of this location at all .

They had the handicap room ready and in excellent condition. It's great to know that they are willing to go all out for a disabled veteran.

Very good customer service and friendly staff.

There is no free coffee you have to buy from Starbucks which is real expensive. The breakfast also is sold from Starbucks. No free breakfast.

Everything was excellent

Superb

The cabinet doors in the room need repairing; the bathroom faucet is loose, yet the sink faucet is very tight...

Awesome, clean room, nice staff

Room was clean. The hotel is a bit old. Our room was very noisy from the old AC unit and from the highway under our window. We couldn’t sleep.

Exceptional

The staff was welcoming and friendly. The room was clean and spacious. This is a great place to stay if you are just passing through.

We’re making this our hotel for El Paso, loved it!

Staff very courteous and friendly.

Clean and comfortable

Very clean and quiet!

Everything was 5/5. Bar and kitchen had very limited hours. No free breakfast but a decent menu to order something in the morning that was fresh and hot. Beautiful outdoor areas and indoor lobby.

Superb

Exceptional

Exceptional

It was my first time staying at an hotel. Erika was very friendly and kind. I personally only spoke to 3 people there, she outstand the most with how generous and kind she was helping us out in understand some situations we were confuse on. The other person was a male young guy in front of the desk on my second day there didn't really caught his name but he was helpful when I forgot my card key inside the room. Lastly it was a Sir also don't know his name but he was in front of the desk when we first arrived there, he was very kind in suggesting us were we can go out and eat...he really have good taste in restaurants. Thank you to you three

It was my first time staying at an hotel. Erika was very friendly and kind. I personally only spoke to 3 people there, she outstand the most with how generous and kind she was helping us out in understand some situations we were confuse on. The other person was a male young guy in front of the desk on my second day there didn't really caught his name but he was helpful when I forgot my card key inside the room?. Lastly it was a Sir also don't know his name but he was in front of the desk when we first arrived there, he was very kind in suggesting us were we can go out and eat...he really have good taste in restaurants. Thank you to you three

very good

very good

The hotel is comfortable, well maintained and exceptionally clean. Lovely breakfast options and again great service.

We were there for one night but everything was very good. The only drawback is that it is right next to I-10 and the traffic noise is bad all night long. But they do furnish earplugs which help. Good job.

Great

Our room was #104 near the stairs. We could not sleep as the noise coming from the stairway was extremely loud all hours of the night. This may be a constant issue because our room had noise cancellation ear plugs and a white noise machine. This particular room should come with a warning and a discount for the inconvenience. Not a good experience.

The room was clean, but the bathroom had hair and the sink looks old, the room smelled musty

Great rooms and very comfortable.

Everything I interacted with was in great shape. All staff were top notch, friendly and very helpful

Hotel and Room was super clean. Staff was friendly and very helpful. Bartender Erica was the best. Will definitely stay again and recommend this Hotel.

Clean quiet room, friendly staff

Damian was great at check-in. Morning deak gentlemen and Morning coffee lady ( didn’t catch either name) were helpful as well. The room bathroom, faucet dripped all night. Room was clean though. Just an okay room… staff was excellent though.

Very nice, new hotel conveniently located just of Interstate 10. Great beds, outdoor lounge area & pool. Good breakfast options and bar as well. Highly recommend.

Excellent service and atmosphere all around!

all EV chargers were in use. Several EVs in lot could not charge. Very poor service at restaurant.

The rooms do not have in-room safes and the restrooms do not have ventilators so they get hot and too much steam when you shower.

Excellent!

Work trip

Very clean room

It was all great!

Great room

Clean room

Good experience

Excellent love it

Clean and stuff was very welcoming.

Like new!

Room was clean and hotel was nice and great location. Only issue was the AC did not seem cool enough.

Very impressive in all aspects

The staff was great

Great

I was just laughing at how awful she could be! I would’ve thought maybe she just had some bad news or a bad day, but she wasn’t rude to her friends sitting at the bar, only us guests. Wow. Remediation needed

We love it is really clean the staffs really humbled thank uu.

Nice property

Very nice property clean rooms

N/A

This is the only place I stay when traveling for business in the area. Safe, convenient to airport, shopping, so many restaurant options. The food and coffee are excellent for just chilling in your room also. Amazing service and caring staff always!!

Great Food, Front desk friendly and accommodating, Bottle waters thoughtful after a long drive and day! Great customer service. Pool and Spa added bonus. Very clean. Close to shopping and restaurants. Easy access

The property was very clean and fresh. The rooms were spectacular. Finally a hotel with water pressure in the shower.

The hotel is very nice. The elevator was a little slow. Check-in was easy at 8:30pm.

Hotel room was clean and updated. Half of the hotel faces the freeway so if you like it quiet for sleeping ask for a room on the side that doesn’t face the freeway. Gym was good, just a bit warm. Lobby has a cafe and they made a good parfait for me, it is pricey. Would definitely stay here again.

So far, very nice and clean

Free EV charging on site.

David was overall amazing !! Great customer service I forgot something in room after check out and Reina assisted and made sure I was able to obtain my bag I forgot Eliza

Hotel was new and very convenient. Next to main highway as well close to starbucks and other restaurants.

Great property, staff was amazing. Only thing i would change is the Bistro was crazy expensive, at the price of the hotel they should at least offer a voucher or discount. $15 for basic breakfast was too much.

Room was not cleaned and Towels were not replaced for the second day. The front desk was not helpful solving the problem.

Quick, business/pleasure trip. Last minute booking. We enjoyed our room and stay.

nice clean place

Nice place

Very good hotel I was always like to stay here.

Great sleep awesome hotel

Clean and up to date. Great bar with excellent food. Will stay again in the near future.

Friendly staff, very clean facilities

It was peaceful and great location

Very nice hotel and convenient. I Would stay there again.

It was a great location and property

Room was very nice and very comfortable

Very great stay

Big room, lots of space, shower could use updating though. Helpful staff!

Glean and great customer service

Overall poor property & service subpar!

Nice place for work travel, or family.

Well I think this is your websites fault! It shows pet friendly but we go there and the rude lady literally kicked us out the reception area with our dog!!

The property is undergoing some renovations, but it looks like most of it is cosmetic and there was never any noise issues from it. The safe was friendly and helpful and the location was super covenient for the wedding we were attending. The area was nice and it felt super safe since there were Highway Patrol cars parked in the parking lot every night we were there. We would definitely stay here again!

Nice stay!

First time in this location. I will consider it for sure in the future.

The entire hotel is under a remodel or renovation. The floor I stayed on had the fresh smell of paint and blue tape still on everything. The electrical receptacles in the hall way has no covers on them. The staff informed me the entire hotel was this way.

-Dr. C. James

The TV in my room did not work. I mentioned it to the front desk staff, and they made no effort to fix or do anything about it.

Safes were in the lobby. There was no trash bags in restroom. Not hygienic at all. A room for 4 people with a dresser with two drawers is not enough. Telephone in room was not working. Staff was extremely helpful.

Great place friendly staff

Good

Courteous staff and comfortable rooms.

The hotel is literally next to the interstate, so it can get a little noisy with all the vehicle traffic..