Americas Hotel El Paso Medical Center

Great up until check out. Then seen one small roach in the bathroom

Very good

Clean comfortable and affordable

Bed was super hard. Get softer beds

big room, great value for the money, good and comfortable bed

The room cleaning has to be asked something that it was done daily before. The hot water went out the second day. It’s ok if it comunicated but it wasn’t. I was told that the manager was going to explain what happened. Did not happened

Muy limpio y la atención muy amable de las recepcionistas si lo recomiendo,….

Bad

It was too noisy. The noise was laudable. The towels looked old and worn out.

Exceptional

It was too noisy. The noise was laudable. The towels looked old and worn out.

Very good

The front desk is behind protective glass with small openings to pass through one’s identification. I did appreciate seeing all the monitors showing the camera views from throughout the hotel. It must have been a high crime neighborhood yet I felt safe during my entire stay in El Paso. I stayed 3 days in El Paso but only stayed at this facility for 1 night.

Close to interstate. Parking well lit. Close to Children's hospital. None

Exceptional

None

Exceptional

Very good

Decent location to restaurants, airport, old building but ac worked great, they have washer and dryer. Small vending machine, good stay for single traveler.

Clean and Helpful, and right off the freeway.

Exceptional

Exceptional

I stayed at this hotel because it has good reviews. I personally was very disappointed. This place is very dirty and outdated. The furniture looks to be circa 1980. There is mold in the shower. This place could use a good clean up.

Good

It was a shame they didn't have tea bags and hot water available in the lobby. Only coffee.

The modern facilities, fireplace in the lobby and compassionate staff in my personal circumstances. It was a shame they didn't have tea bags and hot water available in the lobby. Only coffee.

The lady in the front desk was very helpful with all my questions !!!

This time around I was a bit disappointed. There was no hot water in the sink and the TV didn’t work.

No hot water for showers luke warm water. Light bulbs burnt out. Lots of hair on floor in bathroom area had to clean up prior to. Toilet ran continuously unless reflushed two more times. Room faced street and loud and then in morning delivery truck parked under window so more noise. And all night sounded like water running on and off from other rooms (or a sound machine for sleeping) not a very quiet night. And heater smelled so bad it made us nauseous and had to turn off for fear of carbon dioxide. Curtains are thin sunlight comes right thru.

The hotel is very nice, clean, staff professional, check in was easy and check out quick. Coffee in lobby, wash machines and dryers available, refrigerator and microwave in room. It was worth my stay, would stay again when necessary

Room key didn't work, had to go to front desk to reprogram it. Then when I went in the room it reeked from some kind of cover up or cleaning spray. So after 7 hours drive I had to go back out to find a store and purchase some Febreeze spray so room smell could be covered up with a pleasant non gaging fragrance. Room curtain was not connected at the top so it would not close completely. Had to find something to clip it together so I wasn't visible from the outside. Didn't realize there was no mini breakfast but was informed they had complimentary coffee. Big carafe had orange side for decaf and black side for regular, Sign on black handle said out of order and sign on decaf side said regular coffee. Which meant no decaf.

Not at this time

Excellent

Good location clean rooms ,only thing they don't offer continental breakfast anymore and we really enjoyed that on previous visits.

The lobby and rooms had a stink like they were covering up something. We do not stay the night. Lost money but what can you do.

The property itself was terrific.. Incredibly clean and well maintained. To be sure, it’s def a “no frills” place—not even coffee in the morning, never mind any free breakfast, and there’s just nothing very walkable. So, the ‘hood is, meh…but the property itself is great and a great value

Good

-A Fellow Front Desk Agent.

I have stayed here many times and I have enjoyed my stay. Easy access on and off the freeway, nice staff and clean rooms at a great price. Not fancy but fulfills the need for a good nights rest.

Standard for a solo overnight traveler.

While the hotel is pet-friendly, there is no designated pet area. A grass area for dogs should be the minimum, and an enclosed dog space would be the expected for a hotel that advertises itself as "pet-friendly." Additionally, I booked this hotel because it was advertised as having a "deep-soaking tub" in the room. First, the tub depth was normal; and, second, there was no drain-stopper provided that would allow the tub to be filled. When I asked at the front desk about the lack of a drain-stopper, I was told to just use a washcloth or towel to cover the drain. We were extremely disappointed by the "false advertising" with this hotel.

The towels are super nasty and look dirty and old

Bathroom is clean. Air conditioning works well. Parking is great. Breakfast is only coffee.

Good

Air conditioning very well

I was checked in immediately, and it was only 1 pm! That was awesome!

Very nice and clean, bigger pillows please but definitely in my #1 in my list for El Paso Tx

Gracias por la atención siempre tan linda 😌

Clean, well maintained, good location. I will return.

Good place to stayiwill stay again

Except that the tv remote didn’t work called the front desk and said that the remote needed to be reprogrammed She came to the room and after trying didn’t work so Che left a different remote and assured that it was the original remote and when I try to use it didn’t work either Out of that everything else was good Price location cleanliness and parking space

Very nice place

Excelente ubicación y una muy buena atención de las recepcionistas

Good hotel

Very clean and updated. Maria was super helpful. Will stay there again.

The hotel was clean overall, but my room (205) was disappointing. The carpet hadn’t been vacuumed, the mattress was old and uncomfortable—you could feel the springs—and the furniture was outdated. The TV, Wi-Fi, and the room door lock didn’t work properly. I chose this hotel based on the reviews, but unfortunately, I wouldn’t stay here again.

Very average. Acceptable for the price, but not at all worthy of accolades.

Gracias por el buen servicio

Clean room and property, very reasonable in price.

Good hotel but not walkable.

Gracias por toda las atenciónes

Good

N

Walking Distance to the Hospital and they also gave us a hospital discount to extend our stay as we visiting someone in the hospital.

GREAT FOR OVERNITE AND CLOSE TO UMC

Honestly, I'm not too impressed with the property. I'm actually quite puzzled about how it managed to get an 8.4-star rating.

Comfortable room but the outside noise level is so disturbingly loud making a full nights sleep impossible.

I always have a Great stay every time!

I will only stay here anytime I come to El Paso

hasta ahora el mejor hotel economico de el paso texas en lo que he estado hospedado

Excelente habitaciones y trato

We selected this hotel based on its reviews, and I must say, I was not disappointed. Our stay was on the first floor, and the room was clean. The bed provided a comfortable night's sleep, and the shower functioned perfectly. The staff members were all very friendly. The hotel's location, as it is conveniently close to various restaurants, all within a four-mile radius. I would certainly choose to stay here again in the future.

Staff was nice older building, but well maintained great location just off the freeway very quiet though not a lot of restaurants within walking distance, but it was quiet

It’s noisy due to being on I10 access road. I guess I should have paid more attention when booking.

Excelente habitaciones y trato digno

before they had what they called continental breakfast this time they only had coffee and tea

Overall a good clean place to stay. Recommend it

Hotel was at a good location with easy access to highway.

Clean room

It would have been nice to be able to seat outside in the evening to relax and have a few drinks

Great place

Great place’

All staff were great and helpful.

Great affordable stay, clean rooms, great staff, what more can you ask for!

Awesome stay

We were very comfortable, and everything was perfect. Thanks

Clean

It was a very nice hotel The room was clean and well organized. The bed was just a little hard. For the money it was great

While it didn't like like the greatest neighborhood it turned into a great couple days stay would definitely stay again.

The room was clean, simple and a great value for a place to stay when traveling across Texas. The room had a microwave and a small refrigerator. Coffee and hot water available 24 hours, continental breakfast is no longer offered. We felt it is a clean hotel that accepts pets for a small fee of $20.00 making it an even better value for a place to rest.

For the $$ good place to stay

Very Clean, Parking is on site, Staff are great.

Great. Home away from home

Nice and clean - everyone is friendly. Overall a great place to stay in El Paso

The staff was helpful and nice. The property was clean but dated. The room was clean, but uncomfortable bed. No free breakfast just coffee. Inconvenient location if you want to eat.

Bed was comfortable.. room was adequate. Price was right for a good night of sleep.

I like everything gracias

Room was clean and spacious. Staff was very helpful during our check-in & check-out.

Friendly staff. Clean, spacious room with fridge/microwave but no coffee maker, although there was one in the lobby.

Stayed one night at Americas Hotel El Paso Medical Center and honestly had one of the most comfortable hotel experiences ever. The room had such a unique vintage charm — every piece of furniture and decor felt thoughtfully chosen and gave the place so much character. Everything was clean, cozy, and well maintained, and the atmosphere felt warm and relaxing from the moment I walked in. It didn’t feel like a generic hotel room at all. Would absolutely stay here again when I’m in El Paso.

hotel staff was super nice and helpful! our room was clean and ac worked amazing had everything we needed

Was there for the BTS CONCERT and it was an enjoyable stay! Our flight was delayed and didn’t check in until 12:00am and they held our reservation and was very accommodating. The rooms were clean as was lobby. Erica and her daughter were very nice and helpful! I will come back!

Staff was great!

Good location for our purpose. Not a lot of road noise from I 10.

It’s a great little place to stay

No problem is amazing how clean was the room this make me fill very comfortably

The room was impeccably maintained, with thoughtful attention to cleanliness and comfort. The workspace was ergonomically well-suited for productivity, and the soundproofing provided a truly restful environment.

Clean and safe

Highly recommended

Very Clean. Staff is great. Property outside well maintained and plenty of lighting. The rooms are very clean but could use some renovation. And upgrade the TV’s to smart TV

The room was great a usual. The staff is friendly and very respectful. It's one of the greatest hotels in El Paso. Stay one night, and you will return back every night there after.

Too much noise from the Freeway traffic.

Excellent service

Verry good place to expand the night

Got approach by homeless, the room was clean, looks like there might some fixing up being done in the room. But overall our one night stay was good.

Anytime there are zero complaints regarding staying in a hotel these days- that is an excellent thing. But knowing that where I sleep and the pillow that I lay my face on is clean! That is the ultimate stay, and this hotel was that for us! It was a gem of a find at a great rate. 🙂💯

Great place

Good stay . Instruct cleaning staff that residents can hear them laughing at night in the hallway.

Very Duty showers fungus doors duty

Clean, comfortable, and very soft sheets. Free coffee all day.