Hampton Inn & Suites Duncanville Dallas

Overall a good stay, I would stay there again.

The room was very clean and user friendly! The staff was very accommodating! The breakfast was excellent! Great variety!!

Very clean, easily accessible. N/a

Ran Out of Bottle water

Clean

Everything

Everything

Very good

I love that the hotel was near restaurants and shopping centers. The hotel was very clean and affordable and the customer service was top tier! NA

I love that the hotel was near restaurants and shopping centers. The hotel was very clean and affordable and the customer service was top tier! NA

Very helpful staff, clean and breakfast was great...

Very clean stay, staff was very attentive and amazing!!

Very good

Hotel was fresh and clean We had a nice stay, thank you so much Hampton Inn :) A Houstonian~

Rooms where clean and comfortable

Room was not ready and we had to wait quite a bit.

Kevin, the night shift front desk concierge, provided excellent customer service throughout our entire stay!

Exceptional

Liked that the room was clean and the staff was helpful and friendly.

front desk staff at night on October 1st

front desk staff at night on October 1st

Last year when we stayed here the breakfast was EXCELLENT!! This year not so much. Thet had biscuits and "gravy" both mornings we were there, if you can call it gravy. It was as of they had used an instant gravy mix and added 4 times the water called for on the package (at least that much) and I honestly, the rare times I use a packet I use milk and not water. This was so runny it was like pouring broth out of a ladle, only this "gravy" had some coloring but no flavor. Supposedly it was corrected on Saturday (10/3) morning and would be better on Sunday. Sunday was a repeat of Saturday. I had told the guy at the desk on Saturday night if they didn't know how to make gravy they shouldn'r have biscuits and gravy on the menu for breakfast. Didm't listen or hear what I said because it was a repeat the next morning. He made a point of showing me the gravy Sunday morning, as if it was okay. I told him "I won't eat that" and walked off.

At check in employee was very friendly. Place is very nice with modern bathrooms. Property clean. However our bed was not comfortable. King size bed, mattress was worn out so my husband and I kept rolling to the middle. Pillows also were not thick/fluffy more on the flat side. Woke up several times because of it the mattress. It was so late when we got to our room, or we would have asked to be moved to another room. At check out my plan was to complain at the front desk at check out. But nobody was there, waited 15 minutes and finally just left.

Exceptional

All was good. Only very slight complaint on my part was personal preference that the bed was a little to firm (too soft would be worse) and thr pillows were a little too soft ( I prefer them to have a little more support).

All was good. Only very slight complaint on my part was personal preference that the bed was a little to firm (too soft would be worse) and thr pillows were a little too soft ( I prefer them to have a little more support).

Great experience

Very good

Excellent stay

It was clean and the common areas were nice. The breakfast was ok, had a good assortment and I liked that it was open until 10. It was easy to get in and out of the parking lot and there was plenty of parking. 1. Hated the barn door style doors for the bathroom that do not lock and also provide very little privacy. 2. We told front desk that our bathroom vent was not working and were told "I don't know what you want me to do, we are fully booked and our service person is out for the day." No apologies- not even pretended to try to help. 3. There was a very bright blinking light in our room coming from the smoke detector- I don't know why you would put this over the bed and not closer to the entrance - the light was awful to try to sleep with. 4. The beds were lumpy and uncomfortable. 5. The shower had very little water pressure. Just overall a disappointing experience, I would have likely had a similar experience at a budget motel.

It was clean and the common areas were nice. The breakfast was ok, had a good assortment and I liked that it was open until 10. It was easy to get in and out of the parking lot and there was plenty of parking. 1. Hated the barn door style doors for the bathroom that do not lock and also provide very little privacy. 2. We told front desk that our bathroom vent was not working and were told "I don't know what you want me to do, we are fully booked and our service person is out for the day." No apologies- not even pretended to try to help. 3. There was a very bright blinking light in our room coming from the smoke detector- I don't know why you would put this over the bed and not closer to the entrance - the light was awful to try to sleep with. 4. The beds were lumpy and uncomfortable. 5. The shower had very little water pressure. Just overall a disappointing experience, I would have likely had a similar experience at a budget motel.

Very clean, beautiful decor, quiet atmosphere, friendly staff!! Nothing negative to say, it was a great stay!

Very clean, beautiful decor, quiet atmosphere, friendly staff!! Nothing negative to say, it was a great stay!

Superb

I basically overall liked everything . I enjoyed my stay and will always pick you're hotel for my stay .

Staff is great, super friendly and accommodating to requests. Rooms and whole hotel area were clean. All the equipment in the fitness area were well maintained and clean with fresh towels and cold water. Breakfast was spectacular. Parking was plentiful and free! I would stay here again!

We had a nice stay. Room temperature as spacious and comfortable. Shower could have been better, however overall it was a nice place to stay. Breakfast was good and coffee was great. Will stay again

Everything was good. The room was nice, we had no problems. Staff was friendly.

I really enjoyed my stay and the room was really nice and bed was comfortable.

Highly recommend this hotel. The staff was so friendly & helpful.

The only reason I’m taking a star off is because the beds were absolutely horrible. The mattresses were so hard that it was difficult to get a good night’s sleep. If you have back or hip issues, I would definitely keep this in mind when choosing this hotel. Overall, it’s a very clean property with great staff and amenities, but unfortunately, the uncomfortable mattresses really took away from the experience.

Staff was distracted with personal conversation. Overall staff 4/5 once guest became focus.

Went for BTS concert and the staff were great and breakfast was delicious:)

Check in was great and friendly staff. Due to a faulty key pad we had to change rooms. The maintenance person came to change key pad, but that didn't work. The new room was smaller and smelled like a dog. It was not as clean as our original room. This was an inconvenience we were here for an event and we were a hour late. We had to move all our stuff with no help.

Very clean establishment.

Very friendly staff. Room was great. I would definitely stay there again!

Location very nice and clean. Nice place for a last minute booking.

Good stay

Our hotel experience was absolutely wonderful. Clean, friendly, welcoming staff. Coffee was great. Best of all, entire hotel temperature was cold. It was an amazing feeling to have that cold air hit as you were entering from 108 degree weather! We will stay there again!

I like the bathroom, plenty of soap and shampoo with private toilet 👍

Very clean room! We felt very comfortable during our stay. The breakfast was good. All of the staff were very helpful and nice. Will definitely be staying again!

Café por las tarde

It was a great experience, elevator is a lot of slowness, but we adapted.

The staff was super friendly. The rooms were spacious and clean. The breakfast had a variety each morning and was well stocked as was the coffee. The staff was really attentive to keeping everything ready to go.

Perfect spot for business travel!

Everything was great

Extremely spacious and clean room

Great

The property was built in 2025! And has it all well kept! Very clean, delicious breakfast, welcoming staff, clean gym, and pleasant and comfortable stay! I would definitely stay there again!

Cllean room. Great parking. Great food for breakfast. Nice people

The only complaint I have is the down pillows. Those pillows are too flat. I usually travel with my own pillow. It was a big mistake this time.

The room and property were clean, staff was friendly and helpful. They did give us a room that didn’t have ac and due to us checking in after maintenance left it could not be fixed till in the morning. Staff gave us fans to help get through the night.

Everything else was great

Easy access. Close enough to all DFW things to do and clean property!

This property is extremely clean! The friendly staff made our stay nice.

The room was overall very well-kept. The staff were helpful, although I wish that rooms were checked by cleaning staff daily due to very small trash cans. The breakfast was as expected, although the potatoes seemed a bit freezer burnt and not as hot as I would expect. The parking was sufficient. The pool was nice and warm and the property was generally quiet, even with a number of families staying. One concern to note, that the hotel can't control much, is that it is right off the highway and I heard the street noise while trying to sleep.

The only thing was one of the elevators was out .

The air conditioner did not work properly. They were supposed to fix it, but did not.

Breakfast was good and the staff was very polite. My room was clean and comfortable

Not crazy about the breakfast but the staff and cleanliness def made up for it

Breakfast options were great both mornings I was there. Grounds and room were clean and well kept. Nights were quiet which was surprising considering how close to I20 we were. Plenty of free parking.

The breakfast and coffee was very good. The room was clean. Parking was great.

Everything was nice and clean staff very polite and friendly breakfast area very organized with a lot options to chose from. I definitely enjoyed the visit.

There is a full breakfast daily and fresh coffee available all day. A fitness center that opens early morning and is available until late night. The hospitality is great. I would definitely stay again.

This was simply an over night stay to be close to the Airport. The room was clean and my purpose for staying was met.

Free breakfast was a little short of low carb alternatives if you are on a low carb diet, otherwise convenient, comfortable, clean, very friendly helpful staff.

Terrible hotel and terrible staff. The parking lot was dark with no lights on. Was told that there hadn’t been any car

My stay was nothing bit excellent

Just had coffee, but it was hot and fresh.

The breakfast was great with a variety of offerings. The only concern is on the Hotels.com side, the website stated the pet fee was $50 and in reality it was $75 per pet. I reached out to the Hotels.com customer support and it is "being escalated". All of the language was general and vague, if there is a resolution, they may reach out to you, by either text, email or phone call after 24 to 72 hours. I am waiting to see what will happen as it is a weekend and still under the time frame

This is the place to stay!! Everything and I do mean everything was amazing!! From the staff to the breakfast the next morning!! The pool area was clean and the bed felt amazing!! Wish I could give 10 stars!!

Great stay. Kids enjoyed the indoor heated pool. Breakfast was okay. We found it to be missing grits and biscuits. They forgot to leave the waffle iron spray out to avoid the batter from sticking to the skillet. Nice big rooms. Quite. Convenient location.

Clean room and friendly staff

Clean room , staff was great

Staff was very nice. Rooms were big and loved the shower in our room. King size bed was huge and comfy. We would stay here again as it was right next to highway and easy to drive anywhere.

Workers were not at the desk when help was needed. One time there was someone at the desk that didn’t speak English and she had to go to the back and get someone to come and help me…

The room and breakfast were great. The property was noisy though. Guest were coming in at all times of the night screaming and hollering. It was a weekend

Excellent

The stay was overall good. Just didn't like the noises from the freeway. Could not sleep well.

This was the best, most spacious room we've stayed in. The hotel was clean and staff were friendly.

Our rooms were clean, comfortable and quiet at night for great sleep. The staff was very helpful. The morning breakfast selection was excellent and filling. Great property!

Clean and the staff was extremely helpful

Great stay

Great Customer service and cleanliness.

The standard room with the king size bed was more than I expected. It was very spacious and what I like the most was the kitchen like sink in the room. Hampton Inn & Suites Duncanville will be my #1 pick whenever I'm in Texas.

My stay was great! The room was clean, bed comfortable! Didn’t love the breakfast but it was still okay.

Air set to cool so it was comfortable upon our arrival.

Excelent

Friendly staff, clean rooms, easy check in, hot coffee all day, and wonderful breakfast!

The guest in the room next to ours blasted their music from 2am-11am. I informed the desk at 8am but nothing was done about it. The breakfast was nice. The room was clean and comfortable and the staff were very pleasant.

Everything great

The room was okay. The carpet smelled. The hotel did not say they would not clean our room or provide fresh towels during our stay (2 nights). Which was inconvenient. The front desk did tell me to basically ignore the text messages I got from the hotel because it wasn’t a live person.

Room was ok put the water was cold could not take a good hot shower..Had to hurry up in get out the tub…Was not happy at all

Room was very clean. Staff friendly and helpful. Location was Great. Would definitely stay here again

Clean room, hallways, elevator, lobby, and eating area. Staff was good and courteous.

Great overall experience all around

Dirty room

Room is clean, the highway noise is horrible. Did not get much sleep.

Good

Clean friendly

Clean hotel and great staff.

This hotel has extremely low water pressure for showers. Makes it difficult to wash hair & get clean. It was the same last holiday season when I stayed there. Be nice if you would address this issue.

Clean rooms. Decent area. Comfortable beds.

The hot breakfast was good. Our room was spotless and the bed was comfortable. I liked that it was a good location for off and on the freeway

Great decor and service

Room & bathroom were very neat & clean with lots of amenities. The beds were comfortable. Staff was friendly & I appreciate the 6 am opening for the continental breakfast.

I absolutely loved this hotel it was a great place to stay very nice, quiet, and clean! I honestly wasn’t a fan of the breakfast, but everything else was great!

Clean room. Friendly staff. Room available a little early.

Yes

Room was very nice and clean.