Best Western Plus Duncanville/Dallas
About Best Western Plus Duncanville/Dallas
Comfortable Accommodations Best Western Plus Duncanville Dallas in Duncanville offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, refrigerator, microwave, and free WiFi. Exceptional Facilities Guests can relax in the hot tub, fitness center, or outdoor swimming pool. Additional facilities include a lounge, sun terrace, and outdoor seating area. The property features a 24-hour front desk, concierge service, and free WiFi throughout. Delicious Breakfast A complimentary American buffet breakfast is served daily, catering to special diets. The child-friendly buffet ensures a pleasant start to the day for all guests. Prime Location Located 8.7 mi from Dallas Zoo and 12 mi from American Airlines Center, the hotel is near attractions such as Cedar Ridge Preserve (5 mi) and Annie Earl's Art Gallery (2.2 mi). Free WiFi is available throughout the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
The hotel received mixed reviews, with guests praising the cleanliness, comfortable beds, and friendly staff. However, some guests expressed dissatisfaction with the smell in some rooms, unclean linens, and strict cancellation policy.
- Cleanliness
- Comfortable beds
- Unpleasant smell in some rooms
- Unclean linens
- 2/5
Bed was wore sink in and every time you move it will sq
- 5/5
The free breakfast was really very good, staff was friendly and the room was comfortable. There were some weird plumbing smells, wish there were plugs for phone chargers on the bedside tables
- 5/5
It was in a good location , everything was in convenient, did not has to go way out of the way for food or gas.
- 5/5
Very nice stay, very good value for the money. Very clean and staff were friendly. The breakfast was excellent and served by a very friendly, helpful person..
- 3/5
Pleasant
- 2/5
The location is the only thing we really liked about the property Even though it is a smoke, free hotel, our room still stunk. We even moved rooms and it still had a dingy smell. The floor bathrooms were a mess. Hardwood floors, made it very uncomfortable to walk around. It was pricey for the hotel
- 2/5
The location is the only thing we really liked about the property Even though it is a smoke, free hotel, our room still stunk. We even moved rooms and it still had a dingy smell. The floor bathrooms were a mess. Hardwood floors, made it very uncomfortable to walk around. It was pricey for the hotel
- 5/5
That I always feel safe at this property. The breakfast is always real good…such a nice variety of items to eat! I can’t think of a thing
- 5/5
That I always feel safe at this property. The breakfast is always real good…such a nice variety of items to eat! I can’t think of a thing
- 5/5
l
- 4/5
It was a good clean stay.
- 5/5
Overall, the property was clean, staff was friendly and a comfortable bed. I would stay there again.
- 5/5
Everything No problem
- 5/5
Everything No problem
- 5/5
Good
- 5/5
G
- 5/5
todo estuvo perfecto en mi estancia 10/10
- 3/5
Expedia extra fees for booking are ridiculous. Next time I'll just skip the middle man.
- 5/5
Exceptional
- 5/5
Everything was so nice and it was like a home away from home. Mrs. Dawn was such a blessing to us. The whole staff treated us like family.
- 5/5
Good
- 5/5
I loved the cleanliness of the hotel and the attention to detail.
- 5/5
I loved the cleanliness of the hotel and the attention to detail.
- 3/5
My first night was horrible but the operations manager made efforts to get us in the right room and more comfortable
- 5/5
Had a comfortable great stay. Staff was attendant and no complaints from me.
- 2/5
I was disappointed because the hotel charged my card and additional $400. Very disappointed!!
- 5/5
Cleaness
- 3/5
Pleasant
- 5/5
Very clean and very good location Pappadeaux seafood restaurant is in walking distance from the hotel
- 5/5
Pet friendly, awesome staff, very clean room! Breakfast was amazing
- 5/5
I had a great stay at the Best Western Plus in Duncanville. The rooms were clean and comfortable, and the staff was professional, friendly, and helpful. The wholesome breakfast offered a good start to the day, and the parking area felt safe and secure. This is a convenient, family-friendly hotel that I would recommend to travelers with children.
- 0.5/5
Bad
- 4.5/5
Superb
- 5/5
Great all around! Thanks!
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Clean and comfortable room.
- 5/5
Great stay
- 5/5
The staff was super friendly
- 5/5
Exceptional
- 5/5
Service, breakfast.
- 4/5
Good place to Stay, Just need to clean more often the floor.
- 3/5
The hot breakfast was rationed/served as opposed to allowing the guest to serve themselves. I have never encountered this at other hotels that provided complementary breakfast before. Maybe there was a reason for this but nevertheless it made me feel some type a way.
- 5/5
No complaints. Highly Recommend
- 3/5
It was slightly noisy. Banging from the outside to knocking on the inside next door. The only nice person I ran into was one of the ladies cleaning a room. Nice and very helpful. The lady that was wiping down the exercise equipment didn't even speak back. We stayed on the 3rd floor and it was very hot in the hallway
- 5/5
Nice place
- 5/5
Very obvious they did updates recently. Very festive for World Cup and they had a very nice breakfast!
- 5/5
They very friendly , breakfast is was good
- 5/5
Everything was nice only thing they stop breakfast to soon have longer hours please…..
- 5/5
Yes
- 5/5
Good place and breakfast
- 5/5
It was very quiet and private. Was able to gas up at Sam’s and have dinner at cheddars. Great rest stop enroute to Dallas. Would definitely stay here again. Parking was safe for my personal vehicle.
- 5/5
We were in town for my son's basketball tournament and it was a wonderful stay. Would definitely stay again!
- 5/5
Breakfast was hot and ready 6AM - 9AM went to my room and relaxed for a while with my fiancé and children, then we went down to the pool and played for a few hours. Then we went to get pizza came back and ate watched movies and went to sleep. I will continue to always book Best Western on Hotels.com
- 3/5
The room was as expected but the bathroom was not cleaned properly . Otherwise it has free parking and a buffet next door (go at your own risk)..
- 4/5
Great location and helpful staff
- 5/5
Great place to stay, staff and clean room
- 5/5
The hotel and room were very clean despite the old building. There were a few areas, corners and baseboards, that one could see the age of the building. But no serious problems...it was very clean! The staff were super friendly and helpful. The breakfast was plentiful and there was a larger than normal area to dine in. Parking was easy and the lot, although full, had plenty of open spots! The area was easily accessible and near a Waffle House, a few other eateries, gas stations, and the Duncanville Fieldhouse! A great location!
- 5/5
Excellent hotel!
- 5/5
Great location and clean
- 5/5
Good place
- 2/5
yes
- 5/5
Better than most hotels I have been to
- 1/5
The staff was rude and horrible to be around. The place was disgusting!
- 5/5
Great stay
- 3/5
Breakfast finish early 9:00 am Room is very comfortable. The Shower water pressure is low
- 3/5
Halls were clean, besides the second floor reaked of weed, all weekend. Pool area was also dirty with beer cans lying all along the pool area. Breakfast was decent, and breakfast staff was super sweet. Parking was very accessible, and there was a nice Chinese buffet right next door! (Highly recommend). I will complain though that they called to threaten to kick us out due to several of our softball team girls running the halls, we just made it back from main event due to our tournament being cancelled, and were greeted back with that with literally being back only a big 5 minutes. Multiple kids from other guests were running. Not to mention the staff called our room to threaten to kick us out, when OUR CHILD WAS WITH US, and not part of the group running, at all. No warning, nothing. When I went to talk to the front desk we were told they got a complaint about a room nowhere near ours. So due to that we unfortunately won't be back we stay at many hotels in the area due to softball and never had an issue.
- 5/5
clean room, comfortable, loved it
- 4/5
Negatives: we came for a weekend softball tournament and due to weather it got cancelled (obviously not the hotels fault) so we did unfortunately have 6 little girls bored going from room to room. We came back from main event about 5, and got a call telling us we'd be kicked out if our kids continued to run. No warning nothing, just a threat. I understand wanting to have other guests comfortable. But it wasn't even MY child running, but other kids, as she was with me the whole time we came back from main event. When we went to talk to the front desk associate she told us what room it was, and it was nowhere even near our room, and like I said prior my daughter was with me the whole time the complaint came to us. We didn't appreciate being accused when it wasn't even our kid, and there were several other kids running the hall.... We come to the Duncanville area frequently for tournaments and usually stay at the Hampton and wanted to give this one a try, we'll definitely go back to the Hampton, after that incident, other wise we enjoyed the stay.
- 4/5
Everything was amazing
- 5/5
This hotel is a great stop for one or two days. The staff is nice, the rooms are clean and all of the amenities work as they should. The breakfast was perfect to start our day. Would absolutely recommend this hotel. Had to move from our previous hotel because opposite conditions.
- 5/5
Clean room staff great only stayed 1 night
- 5/5
excellent
- 5/5
Very clean and comfy
- 1/5
The entire hall smelled like weed, the walls are super paper thin that you literally hear the tv next door and the doors slam so loud that they startle you awake!
- 5/5
Good location and worth the price .
- 5/5
Everything was top tier very refreshing and I recommend anyone to stay here, I would most DEFINITELY book again!
- 4/5
Excessive pet fee, but clean room, quiet.
- 5/5
Yes
- 5/5
Friendly staff and excellent service always!
- 2/5
The swimming pool was nasty the ladies at reception where not very nice the hotel was not clean the fridge did not work the cabinet under the tv had big drill holes i took picture so i would not get blamed
- 5/5
Clean hotel, friendly staff, good breakfast
- 4/5
Warm room and breakfast buffy!
- 5/5
Hotel was good for the price. Everyone was nice. Breakfast was good.
- 5/5
Good customer service…clean room. plenty of parking.
- 5/5
Great customer service. Basic breakfast. The breakfast is okay.The eggs are not normal.
- 5/5
Nice
- 4/5
Nice and quiet, bed felt great
- 5/5
Front Desk service …..5 star Breakfast…………. Normal hotel breakfast
- 5/5
Great customer service. Staff was very kind and friendly. Breakfast was great and hotel was very clean
- 5/5
Yes, room was clean and in good repair as well as the staff was cheerful and warm with personality
- 2/5
The staff is Great , the facility is very nice but as soon as we got her there were roaches in the bathroom, my son was scared to use the restroom, and then the breakfast wasn't even ready at 7am, so I didnt get to eat a full breakfast before we left
- 5/5
The entire staff was very pleasant and they made you feel like you are in good hands!
- 5/5
Seamless check in staff was nice the place was clean
- 5/5
Everything was nice. The people friendly.
- 4/5
Yes
- 5/5
My stay was GREAT!!!!! Not to mention the DELICIOUS breakfast they had!!!!!
- 4/5
Overall property was kept clean, easy and convenient parking. Lot of restaurants convenience overall good visit
- 5/5
Great stay
- 5/5
Breakfast
- 5/5
Easy access love happy hour
- 5/5
The room and service is impeccable
- 5/5
great customer service
- 5/5
Very clean rooms
- 3/5
The front desk clerk did not give me a receipt. They should offer a receipt. She would not put my BW rewards number on my room. I did not appreciate that. Not sure I would stay at this hotel again. Service is the quality that sets you apart from the rest. Not impressed.
- 2/5
We weren't able to sleep cause whoever was on the floor above us we're making loud noises
- 5/5
It actually had a shower chair in the handicapped bathroom!
- 5/5
Clean, good service
- 4/5
4 stars for front desk staff at the time of check in. 4 for the room. Mirror next to bed looked sprayed but not cleaned, couch had stains and so did the ceiling. Fridge rattled loudly at random times during the night. And this was a Suite. Check out was nice and the front desk staff in the AM was much nicer
- 5/5
Always great service every time I stay
- 5/5
Excellent parking could be better …..
- 4/5
Great hotel for 1 night stay very convenient to basketball events in the area.. Be advise it is only one electric car charger but I was able to charge my car for free
- 5/5
Nice hotel
- 5/5
Very nice for a quick couple’s weekend getaway.
- 5/5
Room is very nice, clean and quiet.
- 5/5
Hotel was very clean and updated. They were redoing the carpet in the hallway when we left
- 4/5
Disliked - room doors auto closing tended to slam shut and were quite noisy. We could hear them in our hallway most of the night.
- 5/5
Awesome
- 1/5
Terrible I wouldn't give this place 1 star, I stayed here one night, I paid the 22.65 to checkout late it hadn't been 24hr since I arrived at the property when it was time to check out I went to the front desk to check out and the front desk lady Tania told the housekeeper Luci to check the room the housekeeper said I had damaged the chair which is pleather that it had wear and tear. I was falsely accused of damaging a desk chair that had peeling in less than 24hrs I booked this hotel for the pool we were mainly outdoors as soon as we arrived, I didn't read the previous reviews on this location that they're furniture was falling apart, I asked the lady if she was going to write me a tab for the table that almost collapsed when I placed our pizza box and for the peeled chair and also their fridge had severe mold stains how could I do that in less than 24 hrs, when all we wanted was to go swimming they kept the $100 deposit for their chair. I do not recommend this place for families, NOT FAMILY FRIENDLY! They refused to show me the chair probably will be used to scam someone else for $100. Do better best western plus.