GLō Best Western Dallas South DeSoto

Room was great. Make sure they bring you xtra towels. Highway by hotel. A little road noise.

Great customer service. Very helpful. Very clean

Shampoo bottle did not work. Coffee maker good but no bottle watter available.

It was nice to stay a night at Glo. Only thing that bothered me was water wasn’t drained well. But overall, it’s a good choice to stay there.

Clean & Comfortable. Much noise in early AM hours during sleep time. 2nd floor room 225 above guest running around pounding the ceiling. Staff, breakfast & surroundings were nice enough to return for another stay.

Please was an amazing value for its price.

It was a welcoming atmosphere the staff was kind and very helpful. The place was very clean and smelled pleasant.. beds were nice and comfy. Breakfast was good..

Check-in on screens was laborious. Screen after screen requiring initials or signatures on things no one has time to read or wants to read, especially after a hard day on the road. Does it really mean anything? and is it really necessary to annoy your customers with these endless screens no one is reading? The design of the bathroom was very odd in our room. Huge sink area. Tiny room for toilet and shower that was so small you practically have to stand in the shower to close the door.

The cleaness of the room, the vibe Everything was perfect

It was really beautiful. The breakfast was really good as well. It was real convenient if you like staying in the South area.

Breakfast was excellent, the room was clean, air conditioning was good, front desk person was friendly Front desk failed to answer about 945 pm Sunday night when I tried to report a party disruption. I was on hold waiting for an answer and finally just gave ip

Na

Great experience overall. Longer stay.

Is a good place

Very clean and friendly staff. Breakfast was good and offered plenty of options.

Price of laundry machines

Clean

Never got my deposit back

Our stay was amazing love the comfortable bed but I didn’t like the sliding door for the restroom felt like no privacy

Incredible property and design is remarkable!

I would definitely ask for a room opposite of 35, the noise woke me up several times. Other than that everything was perfect.

We had a great experience and stay I believe that prices could have been a little cheaper

My kids were bitten by bed bugs. I know have to wait until Monday to call the property manager yo help me with this issue

Great friendly service, clean, Jacuzzi and breakfast.

Very clean spacious room

Always clean and staff very nice

I really like the fact that it does not allow pets, and the room was very clean, and the bed was really comfortable ! Very nice customer service! Nice complimentary, breakfast ! Will stay there again and will recommend it to others! Everything was satisfying

NA

Great overnight stay! I wish the pool was bigger. It was quite and plenty to eat near the property. The rooms were clean and loved the bathrooms/showers. The breakfast was decent as well. That day we had sausage, 2 types of eggs, potatos, waffles, tortillas, breads, bagels, muffins, fruits, oatmeal, granola, coffee and juices. So it wasn't the standard Continental breakfast, far from it. There were areas in the foyer to play games, foosball table and gym.

Would stay again.

The customer service and the ambiance Cleanliness and welcoming staff

I like everything. Well there was one thing, the juice bar was only for breakfast. Lol. Someone at the front desk did turn it on and allowed us to get juice. I live this hotel

Great overall experience, but should probably staff more. Iy appears to be one person at a time working the front desk.

I don’t have any complaints about the cleaning staff. My bad experience was with the person at the lobby. She was not friendly at all and treated me as if I shouldn’t have been there.

Had a small issue. Staff was very slow to respond. Eventually, the problem was fixed.

I recommend highly

Nice hotel I would stay here again

It's a good stay for $90. don't expect it to be perfect.

Every member of the staff I interacted with was great

Nice room, friendly staff. Odd request of $50 security deposit at check in, CASH only, that is to be returned at check out. Upon checking out I completely forgot to ask about it and the gentleman at the front desk did not return. I remembered just as I was leaving, turned around to ask about it. Money was returned but was asked if I’d like it back on my card. Rule of thumb is money should be exchanged in the form that you paid. The whole process seemed a little off…

It was great! Pool was clean, breakfast was amazing and spacious room.

A wonderful yummy breakfast, loved the waffles.

Accesible to highways. Clean rooms, no musty smell.

Clean and nice Clean and nice

The pool was smaller than expected, but everything else about our stay was great. The room smelled fresh and clean, the staff was friendly and helpful, and the breakfast was good. The location was also very convenient and worked well for our trip. Overall, we had a pleasant stay and would consider staying here again.

Everything clean

Yes

How clean it was N/a

The pool, the $50 deposit, the thin walls. I could hear one neighbor snoring and another talking loudly on the phone.

The property is in the ghetto and my truck was stolen sitting directly in front of the lobby which the entire front wall is glass and the front desk can see the entire front parking lot. It’s in a really bad location and my truck was stolen sitting directly in front of the hotel.

Property was ok . Check in time was 3:00 but had to wait for 3:30 to check in ,blinds In the room did not work .

It was a real breakfast the soap wasnt the best

The entire stay Everything was amazing

Unfortunately I didnt have time to enjoy the amenities. The one thing I loved about the hotel was the shower, I would come back for the shower. Now the bed is a different story, it felt like rocks. The other negative thing was the hotel was a Lil outdated.

We had a 3 night stay Mom and 2 kids) that was inconvenient from the start. I had requested 1st floor because my son is nursing ankle injury. During check in-the front desk said they won’t have a 1st floor room until August. Its July. He was explaining to me there are only 3 first floor rooms? Couldn’t understand- but truly disappointed. If I would have known they had very few 1st floor rooms available we would have booked somewhere else. He tells me to check in the morning he will leave a note for our room if there may be a lower floor. We were assigned to the top 4th floor. Next day I asked front desk about changing rooms-she didn’t know what I was talking about. I then asked for a Full Clean of the room which is an option on the sign in the bathroom- she promptly told me no to the Full Clean because they had a lot of check outs but we could get a refresh. She called me to tell me only one room was available and it wasn’t worth moving- I asked her again about the refresh of room she said clean towels, trash, and refills. Sadly when we returned to room that night the room was trash- dirty towels were not picked up or replaced, trash was still there. no refills on body wash. I called front desk & was told to bring dirty towels down to the front & he could give clean towels. He said people make mistakes and they forgot to clean our room. I had asked the front desk two times about the refresh. He told me there was nothing he could do since housekeeping was gone. Worst ever

I was absolutely blown away and very pleased with my stay. Very clean, very cute design and fantastic service! I’ll definitely be back.

Everything was good

Easy check in, quiet, great location

My family & I enjoyed our stay. We really enjoyed the spa pool on our first night. It was a nice reset from a long day drive. Also my kids really enjoyed the Texas shaped waffles for breakfast. I will book with them again.

Room was comfortable. Nice amenities in the room: refrigerator and microwave, keurig. Great buffet breakfast! Didn't make it to the pool area. Staff very friendly and helpful.

Wonderful stay. Great breakfast and modern installation.

Everything was as good as I thought it would be

Hotel was very nice. Location was great

The front desk staff seemed like they didn’t know what they were doing.

Very clean including the rooms. The staff at check the in were not very nice the last few times we stayed. It’s convenient to my fiance family is the reason we stayed here when visiting.

Nice hotel, very clean and neat. Great staff. Overall I would recommend staying here.

A few things to be aware of: the shower has only a rainfall shower head. While the water gets nice and hot, it wasn't the most practical for washing my hair (long hair), and I could see it being a challenge for bathing young children. Bed was comfortable, but very light comforters. Another inconvenience was the laundry facility. Although it's nice that one is available, the machines only accept quarters. There was no ATM on-site, and credit cards were not accepted, so be sure to bring cash if you plan to do laundry. The lobby also offers snacks and beverages, which is convenient, but purchases cannot be charged to your room. You'll need to pay at the front desk at the time of purchase. Swim/Spa is small but was working. It's not hot but it was still nice to get in the water. Overall, despite these minor inconveniences, it's a solid choice if you're looking for a clean, safe, modern hotel in a convenient location

After a bad experience at another hotel in Northern Dallas, this place was a breath of fresh air… Great staff great breakfast staff, extremely clean hotel, and well-maintained

Staff was super helpful whenever I had an issue with my payment because I had my card replaced, lobby was never super full, so I never felt cramped

We have stayed at this hotel several times and it is ALWAYS clean. I love the comfort of the beds, the cleanliness of the bathroom and the location.

Very clean and great service!

Love this place.

Muy amables todas las personas tambien las de servicio

Enjoyed the stay. Staff was great and room was nic e and clean.

Room could have been cleaner

Muy amables

Kids making to much noise

Room furniture was damaged.

Staff was very helpful and friendly, didn't get a chance to go to breakfast. The only complaint I may have is that my bed sheets had blonde hair n shower had small fine hair on the walls. Other that those everything esle was okay

Overall, my stay was good. The only complaint I have is that the floor- not carpeted, was dirty and full of hair, which means it wasn't swept or mopped prior to our stay, and hair kept getting all over my shoes and slippers, which is disgusting to me. The fitness center was nice.

Yes, breakfast was fresh. The rooms are very clean. Staff was very friendly

The property is very eclectic, lots of colors and very clean. Our room was also clean and colorful. Would stay there again

Was perfect for what it was. Nothing too fancy, but it was clean, safe, and employees were friendly. Lamps are kinda weird by the nightstand and if you like your room super cold, I would bring a fan with you, but otherwise, a great hotel!

One of the cleanest hotels I've ever experienced. The front desk staff was attentive and helpful. Housekeeping is absolutely wonderful on the up keep of the property and rooms. Will most definitely refer and return. Thank you for my 5 star stay!

We had such a wonderful stay here! The hotel was very clean, family-friendly, and had so many fun activities for kids to enjoy. What truly made our experience unforgettable was the kindness of the staff. We accidentally left my daughter’s bunny in the room as we were leaving, and one of the male staff members actually ran it down to us before we drove away. Such a small act that meant the world to my daughter. So incredibly sweet and appreciated. Thank you for making our stay extra special!

I requested a handicap accessible room while i am grateful to have been on the 1st floor;there were no safety bars in the shower nor near the the extremely low toilet.

J’ai appelé le lendemain pour demander à aller récupérer. J’avais encore un collègue de travail qui était dans l’hôtel Ils ont dit n’avoir rien trouvé Je considère que c’est un vol

Clean room, well sanitized . Friendly staff and on duty at all times

The hotel was lovely and well kept. The hot tub could have been warmer.

We enjoyed our stay. Staff were very friendly and helpful. Breakfast was good with different choices. Room was clean and neat. The non smoking policy is a very good thing. Some guests are disrespectful and we could smell some marihuana smoking. I would recommend it. Some people complain about the noise from the highway; it didn’t bother me at all.

Everything was amazing. Staff was awesome as well. I will be going back.

The pool was very small...and the hip hop or rap music was disturbing when i was eating breakfast , waiting for my room to be ready for checkin. I was early.

Worst customer service

Very clean and very calm

Didn't eat the breakfast. Stayed a few night's Freeway is loud hallway noises

Super clean and spacious rooms. Breakfast was good as well and the staff were always helpful.

No space this out your clothes in..The rooms for a two queen beds was small..No water in the rooms..Husband car window was busted out..No concern about it will never stay there again..Not happy customer

Nice

The hotel is very welcoming. You walk in and it's clean! The staff were helpful and polite, the rooms were clean, and it was peaceful.

It was a non smoking facility yet it smelled like weed in the hallways and even woke me up in the middle of the night from strong smell of pot. Our room also

All was fine

They then sent us to the wrong room (smaller room than the one we paid for), once we did get the correct room there was hair in the shower and on the floor in a couple spots. Rotten food, dog hair, and a few other things under the ac unit, sticky residue on the table and leg rest, stains on both different chairs In the room. On top of these things the automatic curtains didnt work, and the room was right next to the pool, the gym, and the houskeeping staff room. We then canceled our almost week long stay, which was a 30 minute process as they needed to confirm the things we were saying was true. Even after this it took 5 days for us to get a confirmation from the hotel that we would get 4 out of our 5 nights of stay refunded.

The staff were friendly and the 1st floor smelled amazing.

Yes

Very nice hotel would definitely recommend

The only negative is that if you get a room at the front of the hotel (which we did) the traffic noise is bad. I am surprised that more people haven’t mentioned it in their reviews.

Yes gym was well equipped and very clean

Great hot shower.

Very bad place, staff are so rude people, management do not care for anything about the customers, very bad customer service, this ugly and bad place with their employees and management people working there are not recommended for anyone.

Yes

Last night when we went to check in the young man he was very rude and was not welcoming at all

Clean

Cleanliness, Friendly professional staff, and comfortable beds.

The afternoon and evening staff were like ghost. No customer service skills Never greeted anyone in my 3 days stay On their phones are talking to each other The pool area dirty and we had to request room to be cleaned in my 3 day stay. I wouldn't refer anyone to stay at your hotel

Fast check in, very pleasant clerk. Room was very nice and clean.

Staff were nice. Location is great. The toilet paper in restroom was terrible, you walk out of the bathroom with a paperfest in your pants. There was a the strong smell of Fabuloso entering the hotel. I didn’t like how the parking lot was behind the hotel and we weren’t allowed to use back doors. We had to lug our luggage from car all the way to the single entrance in front of building.

Always a great stay

Loved it

Excellent customer service and nice facility!

I checked in at 6:30pm and left at 11:00 pm because the front desk people refused to go upstairs to ask the people to stop stomping and to much running. I had a 4 week old baby seemed like every time she dose off they start running and stomping again. The front manger was lazy and didn't believe in taking care of business