Staybridge Suites Denton by IHG

Exceptional

Hotel was just okay. Not bad, not unsafe, but also not great. Staff was there but not overly friendly. They did their job. Building, carpeting, elevators need maintenance. The hallways, doors and walls had scuff marks throughout. Bathroom doors lock was broke. Rooms were clean. Fresh linens, daily room cleaning. Breakfast was good but seating was mainly lobby couches and chairs. Rooms are definitely overpriced. With the building as is it should be closer to a $100 a night room and nothing over.

Exceptional

Everything

Beds were not as comfortable.

Very good

Easy to find, across from shopping center. Some areas marked off. The AC shut off by itself causing some sleep disturbances

Exceptional

Everything was broke in room, plus didn't get the room I reserved

The grounds need attention as not very well maintained Check in was simple and the staff was friendly

Staff was nice The cleanliness in the bathtub was terrible. Dirty and had preused old towels hanging on the curtain and dirty bathtub. Carpet dirty in areas and half torn rug under noisy air conditioner. The space is “being renovated.” But this is the same status for the last few years and nothing has been renovated. Walls and flooring was dirty on every floor level. Everything there is downhill now. We stay every year, but won’t be returning. We were sadly disappointed this trip. This space should not be affiliated with Marriot. It definitely makes you expect more Cost is not comparable to the space.

Staff was nice The cleanliness in the bathtub was terrible. Dirty and had preused old towels hanging on the curtain and dirty bathtub. Carpet dirty in areas and half torn rug under noisy air conditioner. The space is “being renovated.” But this is the same status for the last few years and nothing has been renovated. Walls and flooring was dirty on every floor level. Everything there is downhill now. We stay every year, but won’t be returning. We were sadly disappointed this trip. This space should not be affiliated with Marriot. It definitely makes you expect more Cost is not comparable to the space.

The room was very clean and the breakfast was very good. Plenty of fresh fruits with hot breakfast menu. The manager was very helpful with accommodation for a late check out due to family funeral.

Great stay!

I LOVE staying at this hotel! ALWAYS clean and safe area!

Exceptional

Excellent overall, highly recommended

Superb

Everything! I've traveled a lot and Staybridge is now at the top of my list. I forgot to notify them that there was a large area of wet carpet by the air conditioner.

Everything! I've traveled a lot and Staybridge is now at the top of my list. I forgot to notify them that there was a large area of wet carpet by the air conditioner.

Exceptional

Everything. Very comfortable, nice friendly staff.

Very good

Everything. Very comfortable, nice friendly staff.

Me encanto

Great location Nothing

Exceptional

Great location Nothing

Staff was very friendly and we didn't get to the hotel until after midnight. Hotel was clean and we'll maintained. Bed was very comfortable and great water pressure in the shower.

Everything was excelent.

Our room wasnt at check in time so we had to get what was available. Minor details that stuck out, hand soap and body wash had 2025 dates on them written in marker. Ac vent bedroom had dust or dirt on the ceiling. Bed was very comfy and breakfast was delicious! Would stay again if needed.

Staff was very nice! Very clean! Comfortable

Very clean property, quiet. Friendly staff and great breakfast.

Clean room staff was great

Bathtub VERY slippery after cleaning but no bath mat available. Requested accessible room but one was not available so got standard room. Not all of the USB ports on the lamps worked to be able to charge devices. Overall, the stay was ok but not stellar.

Breakfast was phenomenal. Staff very sociable & property very clean. Room was spacious & clean.

Beautiful hotel... definitely I'll stay here again

Check in and check out was super simple. Room was very clean and comfy. My only complaint is the water pressure in shower is terrible!

clean room and friendly chec-in staff

Ty

Amazing

Was nice and clean

I am pretty loyal to another hotel group. But due to poor planning on my part I need to select staybridge with IHG. I was more that pleasantly surprised with a separate two queen bedroom, large living room/kitchen combo. The entire hotel was clean and felt newer than it was. Also the breakfast was definitely a step up with many more choices than the bagels, yogurt and waffle maker.

no handicap use facilites

The breakfast bar area could have used a microwave. The breakfast in the morning was warm but could have used an additional zap from a microwave. Also the muffins and biscuits could have been better if warmed to melt the butter.

Clean, large rooms with all you could need for a short or long stay. Breakfast was good and close to many locations and major roadways.

We had 4 different rooms on different floors. Each room made strange noises from some sort of electrical motor. It was very hard to sleep. Two of our friends checkout after the first night. If you want a good night sleep then avoid this particular property.

We enjoyed our stay at Staybridge. The room was clean and staff friendly and helpful.

The hotel is fine but our bedroom tv didn’t work. The glass shower door is backwards. You have to be inside the shower to turn it on. Not fun. They have the dispensers in the shower. There was no conditioner and no moisturizer in the one by the sink.

Centrally located to shopping and restaurants.

Room was clean and well appointed. Beds and pillows were very comfortable. Breakfast was great!

Did not see the gym. Everyone was friendly.

Staff was very friendly. Breakfast was good with a nice variety. Bed was very comfortable. My sister and I had a very pleasant stay.

The room itself was a great set up and spacious. However, the moment we walked in, you could tell it was very hot. I assumed we needed to adjust the thermostat which I did. The bedroom was cold but the living room where my son slept was hot. We were in town to audition at UNT and left early the next day. We did not have a change to tell the front desk until later that evening about the AC. I feel as though the previous guest must have said something as well and this room should not have been available. Maintenance were not able to fix the AC and we had to move rooms.

Everything was excellent from the staff to the accommodations.

Service was great

No ice bin in the fridge. One of the towels were dirty

Clean room. Stayed nice and cold through the night. Comfortable beds. Towels were rough. Expected it to be bigger for the price we paid. Showers were hard to turn the knob and hot water wasnt consistent

No room service for 4 days of stay. Bugs in the room, sinks filled up with water and wouldn't go down. We will never stayn in that property again.

Room had dirty towels and smelled bad

Very clean and nice , the employees were so amazing. The Houses keeping were 20/10 , she was very attentive and sweet to check if i needed anything the whole stay . Great place to stay definitely would be staying there again.

The rooms are always clean and stocked with bathroom essentials. The breakfast is good quality food with good variety for dietary needs.

Clean room friendly staff amazing breakfast

Breakfast was great. Room was clean. We didn't cook, but we had what we needed if we wanted to.

Very pleasant stay. Breakfast is hot and fresh. Beds are comfortable

Courteous staff,

The room was clean. Really enjoyed being able to cook food. We used both queen beds, and the couch bed due to traveling with our two grown children. The couch bed was a little worn out, and an extra blanket would’ve been nice. But overall very satisfied with the stay. The breakfast provided was very nice.

It was great and clean.

Excellent

Clean rooms, good service

Wow! My stay was so wonderful. I’ve previously lived in Denton, and visit pretty regularly but I’ve never noticed this quaint, tucked away hotel. It’s a quiet location, despite being so close to many stores and the freeway, the staff was friendly, and parking was plentiful. Our room had everything you could need, although we didn’t take advantage of much of it, due to being mostly out around the town. Before checking out we had the most amazing breakfast. Originally, I planned to only have coffee but the available items were so exciting, I ended up having biscuits and gravy and yogurt with fresh (giant) blueberries, strawberries and granola! There were other toppings available to make an egg scramble as well. They also had cereal, bagels, toast, waffle maker and some other hot foods like eggs and sausage links. I was impressed. Additional they have multiple juice options. The woman who tends to the buffet was very attentive and friendly. She made sure all of our needs were met and we were satisfied with our breakfast. I was not expecting that! It was lovely and I plan to come back and only stay here in the future!

Great variety and delicious breakfast

Our bedding was clean and the room was very nicely arranged. There were a few things that could be improved. The lamps were discolored and the lamp shades stained. The body wash dispenser in the bathroom was not working. The mirror above the desk had something on it. The closet door had a residue of something about head high. The entry door had a greasy looking imprint in an “x” on the front. The metal frame in the bathroom is rusting through the paint. This made the room a little less comfortable because of the clean factor. The breakfast variety was very good, best I’ve had in a hotel of this rating. The only real problem is that people bring their pets and there was a woman with her Great Dane in the dining room and we chose to take our breakfast up to the room because of the worry of it contaminating the food. The owner was not very attentive. Pet friendly will be something we look for in hotel reservations for the future so we may avoid animals. Hotels are becoming increasingly hard to come by that don’t cater to pets and for those of us who do not bring our pets and want to be free of the worry of guarding our food, clothing, etc. we are not pleased when we have to endure animals of others. If you are going to allow them, someone should be present to keep the owners from bringing them into the areas of food. It ruins others whole dining experience. Plus, I cannot imagine how much more difficult it becomes for the hotel staff clean up, noise complaints, etc.

Great area

Quite good

housekeeping- came but didn’t take all trash and didn’t replenish toilet paper room- not all outlets worked nor some of the light switches or phones in room kitchen area was nice and stocked liked the fact it was a full kitchen breakfast- was free and for free it served it’s purpose nothing spectacular bathroom- bench in accessible bathroom was a little to low to transfer dove products in bathroom a plus however it was no hand soap in bathroom overall room served it’s purpose

Weekend breakfast opening earlier, hotel needs renovation - ie. Torn couch cushions, tile flooring chipped, just overall old and not maintained great. Ok for our stay but would not book here again

Great as always.

The staff is terrific. I had a problem with my original room and they changed me immediately. I really enjoyed my stay.

Yes the fruit was fresh and the kitchen had everything we needed. There was an issue with the initial room and they had to move us.

Friendly staff, nice room that was very clean and comfortable. Nice lobby and good breakfast. Will stay again.

Room clean as always! Staff friendly!! One of my favorite spots to stay at when in the area.

Everyone was very nice

.

Always welcoming, clean, and quiet.

Clean room.😊

Nice room and location

Service was amazing

This is a practical hotel. Some of the furniture seems old but it’s not a five star resort. It’s comfortable and convinient.

Love the kitchenette and the cleanliness of the room. Having an option to cook something to eat is great with kiddos. Also having an option to go to bed early and not be disturbed with the slip bedroom design so your partner or kids can stay up to watch there shows.

There were some flickering lights in my room, as well as some that could not be turned off to create total darkness. My room was very close to the elevator, so there was some minor noise. Bed was comfortable and room clean. The free breakfast was nice.

The food in the breakfast area was very good and the staff kept it replenished when needed. Front desk was extremely helpful. When we left items in our room after checkout they went out of their way to get them back for us. So great!

Very clean, smelled fresh. Great assortment for the breakfast buffet. The room was immaculate, loved the kitchenette, would be perfect for an extended stay in the future. The best touch is real dishes. Only complaint if I had to find one was the lack of ice but the staff was kind enough to get me some from the kitchen

Huge rooms and a really large bathroom area made it feel like home. Nice to have a standard-size refrigerator instead of the dorm-room size that many hotels have. Comfortable beds and plenty of space to walk around them. Next time I am in town, this will be my first choice as a place to stay.

Pet friendly, clean rooms, decent breakfast. Close to UNT campus. Nice staff.

Thank you for the welcome at the front desk. Very kind front desk staff and room service/cleaning service was helpful.

This is our favorite place to stay in town! We absolutely love staying at Staybridge.

Quiet

The staff were great! Breakfast excellent! The pull put couch may need upgrading. The AC was definitely loud as it is hidden in a closet in the bedroom suite and it kept waking the baby otherwise provided great coolness during the heatwave days when we stayed. I don see a recycling bin to use and we had tons we would have loved to recycle.

Great location, close to lots of restaurants, stores, and downtown. Staff was friendly and rooms were clean. Looks recently updated. Nice kitchen that includes a full fridge and dishes. Bed was comfortable. Quiet room.

I took my neices and nephew as a mini vacation for them before school starts. The pool was great.. they had 2 propane grills we used for our meals.. and the mall was across the street for easy access for school shopping. They had a great time as we have a multi-room suite and there was plenty of room for all of us.

Not that clean as expected and the room i booked online was not the same i got in the property. Restroom door was not able to close, the couches covers make room look more dirtier.

The only thing was the gym I can’t open the door to go in

We stayed for 3 days and everything is great, breakfast is great you have variety. Room is spacious and quiet, my kids enjoyed their stay.

Very clean staff is very nice delicate breakfast , will be staying again !!

The kids to swim and just relax!

Absolutely wonderful stay. We had the 2BR 2Bath suite. Very clean and modern. Best hotel stay ever. Denton Texas

We love to stay at this hotel. The two bedroom suite is perfect for our family and the breakfast is always good!

It was a quick overnight stay. Checked in at 8pm and out the door by 430am but that short stay told me everything i needed to know. I was traveling by myself and felt safe. Room was spotless, bed & pillows were comfy, riom was roomy and bathroom was very clean too. They supply bathroom with dove body wash, dove shampoo & conditioner so if you firget your supplies like i did they got you covered. This will be my new place to stay when im in this area.

Property was very nice, room was spacious and clean.

The staff was professional, the room was clean, and everyone was courteous and respectful.

I spent $130 for a night in a room here and I couldn’t control the AC so I sweat all night I even went to the front desk and told the lady and she said she would tell maintenance and let me know something and I never heard another word. Other than that, the place was nice, but the AC was a dealbreaker. I don’t ever wanna go through that again. I was very uncomfortable.

Hotel was very clean and quiet. The location was great, lots of shopping available.

Comfortable. A little noisy in the room. Air ducts. convenient location and good amenities in the room.

Great hotel... spacious room.. Layla was great..my only complaint would be the breakfast..burnt biscuits burnt scones sausage no bacon... just wish the breakfast matched the room and service... across the street from a mall was nice.

Great hotel

It was a really good stay. It was six of us for my grandson's graduation. The little ones loved it.

Excellent service, ok breakfast clean room.

Room smelled damp. The pull out couch is a joke. Weird grinding sount coming out of vent all night. Front desk attend unfriendly. Never again!

The hotel and room were nice and clean. The bed on the other hand was horribly hard. We had a hard time getting to sleep, and woke up with several aches and pains. We feel the room and hotel wasn’t worth the price charged for the stay.