SpringHill Suites by Marriott Denton

Had a great stay. Will stay again when I am in town.

The overall experience was satisfactory. However, the room exhibited a distinct, somewhat damp odor reminiscent of soiled laundry.

Exceptional

Superb

Greatest

Lot's of unfinished maintenance, debris and upturned furniture in the pool area. Not the cleanest.

Clean room. Great staff. Close to where I needed to be.

The breakfast and the facility itself was very nice I liked everything

Exceptional

Front desk staff were very helpful and friendly when we arrived. Parking was well lit and very good. The room was clean, good water pressure, but the smell of deodorizer or cleanser was a bit strong and we thought it would eventually diminish. So, after returning to the room from an evening out, it was still lingering but we were tired and settled in for the night. The air conditioner kept us up during the night as it would turn on and run. It was loud and annoying and along with the smell, we woke up with headaches and we did not sleep well at all! In the AM after getting some breakfast, which was very good, hot and tasty and well stocked. We got with the Front Desk to inform them of our uncomfortable night. They were very nice to accommodate us with other available rooms, one suited us well although the water pressure was low but that was fine. We were able to get rested for the next day without the smell to give us a headache and without the annoying sound of the AC. I may check the smell of room and sound of AC first, next time I decided to stay here.

Very good

Great staff and service.

Good

Fine

Breakfast was amazing! Very nice staff! Sean was very helpful!!

This was a great property , the people were kind and helpful , and the property was well maintained. I will be staying here . The only rough caveat - and it’s a big one but one I’m unsure of - is I had a late check out and as soon as I left to take some stuff to my car the house cleaning staff was in my room when I came back before I had taken all my stuff out . The problem with this is I was missing 200.00 from my wallet. I didn’t notice til much later (the next day) ….. but that’s the only time my wallet was away from me. But I’m going to chalk it to user error simply this time .

Great staff. Amenities were good & the building was well maintained & clean.

Staff was friendly and nice place was every clean.

Great staff, but really bad experience. Weird smell in the morning and flies and ants in our fourth floor room.

The room was very clean and quiet. The breakfast was very good as well.

Our stay was great. Staff was courteous and friendly. Properly was well attended and the noise was super minimal.

Everything was great

Breakfast was good. Rooms were clean.

The room was clean. The staffs were nice and helpful. My hair dryer did not work. The pool looks sad, the chairs seem quite old. But overall, the pool is fine.

Good size room, clean, ac worked well. The people were nice. The bed was extremely firm. Too firm for my wife

The toilet kept messing up and there was a crack in the flooring of the hotel. I kind of one my money back. It was ridiculous, but I was sick at the time and I had just had it biopsy. Is there anyway I can get my money back?

Good size room, clean, ac worked well. The people were nice. The bed was extremely firm. Too firm for my wife

Great staff but room was dark no good lighting

Everything was great!

The acs didn’t work at all we were so hot at 2 am

Exceptional

more of a pet peeve, but I do not care for the LED bright white lighting many of the hotels are moving towards. it makes the room feel uncomfortable and cheap. would have been nice to have an outdoor pool to relax around during the warmer months. it was clean, just a basic hotel. ok for a night, but would not stay for more than that.

Friendly Staff..Clean Room..Free Parking…Great stay and close to University of North Texas.

Didn't have time to try breakfast. Good location. Ice machine broken on staying floor.

Didn't have time to try breakfast. Good location. Ice machine broken on staying floor.

The staff was friendly and helpful and the room was spacious. I also enjoyed the outdoor sitting area, although the patio couch did not have cushions on it, so the 2 tables were the only option. The breakfast was great! I would have liked maybe some flavored creamers to join the half and half/etc for coffee. I want to advise a few things. Not as complaints but previously being in hospitality for 10 years back in the day, I would want to know so correction can be made. The bathroom (room 310): the ceiling is peeling above the toilet and the wall on the outside of the tub near the door is warping and peeling. Also, the middle ceiling light was flickering and sometimes would not come on at all. One of the elevators were down 2 of the days I was staying. When I arrived on 5/28/26, a new key system was being installed. It was a bit lengthy to get that figured out. Actually had to be let into my room and get keys later. The pool is not inviting. Dark and dreary. When my brother arrived later that night. He had his reservation and proof, but desk did not have it in their system. That took some time to get figure out. But he did get a room (thank you).

The staff was friendly and helpful and the room was spacious. I also enjoyed the outdoor sitting area, although the patio couch did not have cushions on it, so the 2 tables were the only option. The breakfast was great! I would have liked maybe some flavored creamers to join the half and half/etc for coffee. I want to advise a few things. Not as complaints but previously being in hospitality for 10 years back in the day, I would want to know so correction can be made. The bathroom (room 310): the ceiling is peeling above the toilet and the wall on the outside of the tub near the door is warping and peeling. Also, the middle ceiling light was flickering and sometimes would not come on at all. One of the elevators were down 2 of the days I was staying. When I arrived on 5/28/26, a new key system was being installed. It was a bit lengthy to get that figured out. Actually had to be let into my room and get keys later. The pool is not inviting. Dark and dreary. When my brother arrived later that night. He had his reservation and proof, but desk did not have it in their system. That took some time to get figure out. But he did get a room (thank you).

Clean Comfortable room

The staff, cleanliness, breakfast, and everything about the hotel was very excellent.

The hotel was great! Everything was clean and the staff was very helpful. The only think I didn’t enjoy was the bed. It was just a bit too firm for me.

Nice clean rooms quiet , great breakfast.

Very good

It’s a nice quiet place a lil off the track so you get peaceful vibes.. the bed is comfy but too firm for me and my husband.. but very nice place spent 2 nights went to granddaughter graduation…

Great staff..very nice Room seemed a little old? Sink in bathroom very slow. Our Waze sent us everywhere around the area. Maybe give short directions off of I35 north or south Denton Texas

Room seemed a little old? Sink in bathroom very slow. Our Waze sent us everywhere around the area. Maybe give short directions off of I35 north or south Denton Texas

Staff were very nice!! I was also allowed early check in. N/a

Staff were very nice!! I was also allowed early check in. N/a

Exceptional

Clean rooms, friendly staff

Great location. Nice amenities and very clean and modern.

very nice

Staff,breakfast

I really appreciated the staff! Breakfast was very good especially the biscuits qnd gravy. The outdoor courtyard was quiet and gave me a nice place to enjoy in the evening. The room was nice and very clean. I would definitely stay again!

Clean--in the middle of everything--parking in the back made it very convenient to my room after check in.

Breakfast was very good !

Everything was better than expected. The property was new, clean and pleasant to stay at.

Maintenance for this facility is poor. AC in the first room sounded like construction going on and toilet leaked excessively in the 2nd. The front desk argued about the AC then was accusatory of me being too picky. I don't feel like not wanting to listen to a noisy AC unit or wade through toilet water is being too demanding. Most of the rest of the hotel was decent.

Clean room, very comfortable beds, lovely staff

It was a very comfortable space and property! Very Clean! Plenty of parking and easy access to your room! Cute Bar!!!

Clean, spacious. Great breakfast

Clean room

Front desk staff were wonderful!

Nice rooms, very clean hotel.

The staff was very helpful

It was a good stay, I would stay again. My single complain would be that the breakfast is not as good as I thought it would…….. even before 1 hr before ending breakfast time multiple meal items were missing and nobody around to replenish….. actually there was somebody but she was basically doing nothing but watching or talking on the phone

Trash cans had trash in them. Rest of the property was clean. Bed was comfortable. Wish they had evening snacks and bottled water in the rooms.

The room was clean and spacious. Parking was very easy. The staff at check-in was very friendly and helpful.

always greeted when we enter. clean property

Large clean room and a large free breakfast.

It was great stay

The room was not as clean sofa dingy, and sunken in. Just didn’t seem as clean but we needed to stay in Denton.

Staff was friendly and the hotel was clean and pleasant inside.

C

The staff was very helpful and friendly. The room was very clean and quiet. The breakfast was very good. The hotel was very easy to get to when we explored Denton.

Great clean riom

The front desk staff (Angel) was polite, knowledgeable, professional and made me feel welcome from the start! The room was clean and nicely tucked into a cute neighborhood. I was visiting my son who performed at UNT and the hotel was very close!

It was great!

Great staff.

amazing

I would return to stay there

Room was very clean and big. The hotel is very nice and there are restaurants nearby.

Wonderful staff to welcome us and a quick fix of our locked bathroom door!

The room was great. Loved the location of the suite. It was quite and comfortable. I don’t like not having daily maid service. For the price of the room, I would like fresh sheets, trash removed and clean bathroom and towels. I can stay home and live without those things for free. When on vacation, I prefer a hotel that provides them to make me feel like a vacation.

Nice little place! The staff was very friendly and i didn’t have any issues during my stay.

Great stay for the price. Friendly staff

Great staff, easy check in process. Hotel seemed t like it was recently constructed and still smelled it and looked excellent. No complaints about the hotel or the room. Everything was great

Prefect

Friendly staff, good breakfast

Room was clean and comfortable. Microwave and refrigerator in room were great

Staff was polite, professional and helpful.

Everything was great. We will be back for our 4 th stay in a few months

Room was nice and reception / concierge really efficient and courteous.

Clean hotel.

Room had no drawers and TV too small

Very professional!

Great staff

Great room. Good food

Flawless stay. The check in process was seamless.

The front desk staff were very polite and helpful. The room was very comfortable and clean.

While the check-in experience was great, the room was a different story. Dingy with paint peeling, the first big problem was that my HVAC was leaking water onto the carpet. Then I tried to use the bathroom and the toilet wouldn’t flush. In the morning I found a cockroach on the carpet. The trifecta. Never staying here again.

Staff was professional and helpful. One TV did not work and unable to fix so reduced room rate and manager on duty actually came personally to explain. Nice touch!

Check in with staff was amazing! I came in and they were all smiles and very friendly. The hotel was in excellent condition. There were college football games in proximity to the hotel so they were booked but service was still great. The hotel was close to I-35 so it made it convenient to find restaurants and shopping. I recommend you stay at this Marriott property! 10 out of 10 would definitely recommend!

Absolutely loved this hotel! Everything was fantastic! Staff was friendly, room was nice, breakfast was good! Would stay again!

Was bit by a chupacabra and too much remoldeling going on. ac loud and could not adjust. had to wake u p and physically turn off so that the room would not ger too cold.

The staff was very nice and professional. The room and the amenities were clean.

people was very nice and the breakfast was very good

Staff was very helpful. My wallet was lost in the Uber. Staff helped me

Nice room!

Really clean, nice spacious rooms and good breakfast. Wish the staff spoke english since thats the country we are in. I learned english when I came here, its not that difficult. Please dont hire if they wont learn the language.

.

Fine

I first want to say that the service at the hotel, and especially from the front desk staff, was excellent. They were consistently polite, professional, and accomodating. However the first room we were given had a wet spot on the carpet that was most likely caused by the air conditioning unit. We got swtiched to another room, but the toilet in that bathroom was constantly running on and I had to keep jiggling the handle to stop it. So, I would say the service at the hotel was excellent, but the room accomodations not so much. I believe they just need to stay on top of the room maintenance.

Staff is always professional, friendly and polite.

Nice quiet hotel!

Thanks

Very clean, quiet and spacious rooms

Very nice and helpful staff. Location is not great next to apartments and train.

Stains on chairs and couch and breakfast was cold. Mildew in bathroom and staff did not answer phone. Will never stay here again.

Very convenient to TWU